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Centric Software Reviews

Total 27 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

41%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

5.0
May 2024

powerful fit for our workflow

Pros

Right away, the level of configuration stood out for us because it adapts really well to our business requirements. It's been an excellent tool for product development, quality control and improving costing efficiency. Having everything in one central source of truth is going to boost our efficiency in a big way.

Cons

Only downside was that our expectations around the implementation timeline were far too optimistic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
May 2024

faster workflows and helpful templates

Pros

For our Technical Design team in particular, this has been an excellent tool. Compared with the system we used before, this one is much quicker for us to work in. The team especially appreciates the plug-in, the canvas templates and how simple it is for us to keep the measurement charts updated.

Cons

The hardest part at first was learning how to move around the system. After we got past that stage, the team really ended up loving it. There are also quite a few features you have to discover on your own because they are not covered in the initial training which made implementation confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KPB

Katrina Paula B.

Mid-Market, 500+ employees

5.0
April 2024

admin training boosted my skills

Pros

Getting used to the platform takes some effort for me but once I finished the Admin training, my understanding and overall proficiency with it improved a lot.

Cons

Working as a System Project Analyst, one challenge I still run into is moving through different business objects, especially when some attributes like Display Name show up in multiple places but serve different functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
April 2024

great structure with real value

Pros

We've been using a homemade version of it, so having the validation and framework of a real system has been really helpful for us.

Cons

The structure can be difficult to understand at first. It's not always clear where certain data should go, although training has been making that easier over time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
February 2024

simple setup and responsive support

Pros

Getting started with the product has been very easy and the platform feels simple to learn and use. The customer support team is consistently quick to reply and genuinely helpful whenever needed. It has also allowed us to bring together many different systems and Excel spreadsheets into one central place.

Cons

Moving around the system can require quite a few clicks and I really wish there were an import feature available for bringing in information.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

BB

Bhakta B.

Not Specified, N/A employees

3.0
December 2023

user-friendly platform with weak support

Pros

Everything is very user-friendly for us and having all the information available in one platform makes it convenient to review and assess. The integration works easily, the implementation process is easy and the features are simple for us to navigate and use.

Cons

Customer support lacks proficiency and professionalism.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

K

Kelly

Not Specified, N/A employees

Free Trial

5.0
September 2014

Don't recreate the wheel!

Pros

Internally, we employ it for our research and development endeavors, specifically for government reporting related to the R&D Tax Incentive program. Being a Software as a Service (SaaS) solution, it offers the flexibility to be utilized from any location and at any given time.

Cons

Nothing i can think off.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10