Centric Software Reviews

“great coverage and fast setup

Pros

It handles most business needs well for us and the platform is user-friendly with a smooth onboarding process. Access is easy, support is available 24/7 and it also integrates nicely with other tools we use.

Cons

There really isn't much to complain about. One upside is that the data is presented much more clearly and since many tasks get completed in one go, there's no need to use it constantly. The implementation process is also simple.

“centralized product data hub

Pros

This software replaces multiple spreadsheets, emails and disconnected systems for us by bringing all product-related data into one central place.

Cons

A downside is that it takes quite a while to learn and getting support or making changes can be difficult.

“clean interface and flexible workflows

Pros

The clean and simple interface made onboarding faster for us and also helped with day-to-day work. The configurable workflows fit the way we operate at Mavenberg which makes the system feel aligned with our processes rather than forcing us to adapt.

Cons

A few tasks still require some extra clicks and when working with larger data loads, the platform can feel a little slow from time to time.

“simple hub for product teams

Pros

From day one, this has felt like a thoughtfully built, user-friendly platform for us that makes collaboration and visibility much simpler for our team. It acts as one reliable source of truth for product data which keeps everyone aligned and working more efficiently. The interface is simple and tools like the calendar and task management features make it easy for us to keep track of responsibilities. Overall, it has aligned our product development process and helped us shorten the time it takes to launch.

Cons

Getting around the platform was a little overwhelming at the beginning and setting up views or tabs does not always feel very simple. It also lacks some flexibility when it comes to importing data and working with large datasets or automating uploads could be more convenient.

“powerful tool with strong collaboration

Pros

Using this product has been a positive experience overall for us. It's a mature, user-friendly product lifecycle management platform that really boosts collaboration, visibility and efficiency across teams. The interface feels simple and the system itself is great, with a broad feature set that helps support product development and improve time-to-market.

Cons

One thing that could definitely be better is the flexibility around data imports. The current restrictions on bulk uploads through Excel files, APIs, or other automated options can be frustrating, especially when working with large volumes of data. If those capabilities were added, the tool would be even more powerful and save a lot more time.

“simple and customizable platform

Pros

Getting started with this system felt very easy, even as someone completely new to it. Compared with other IT systems I've used at previous companies, this one is much more simple and easier to move around in. It also gives you plenty of customization options which makes it adapt well to different business needs.

Cons

It would be even better if there were more automation and syncing for C/O information, instead of needing to manually update it for every season a product remains active.

“powerful workflow customization

Pros

The platform is really powerful and highly customizable. It can be configured in a lot of different ways which makes it possible to tailor and optimize the workflows I actually need.

Cons

The frustrating part is that you can't make certain customizations on your own unless you pay for service hours and go through their required classes. Considering the software is already expensive, locking those capabilities behind additional costs feels like price gouging, especially with how overpriced their service hours are.

“Clear roles and unified product data

Pros

Having this as part of our product lifecycle management process has been incredibly valuable. It acts as a central source of truth for product information, supplier quotes and ongoing communication. Once you spend time exploring its capabilities, it becomes clear that the platform was designed with a lot of thought around every stage of product management. It also does a really good job of defining roles and responsibilities while giving all stakeholders clear visibility.

Cons

Getting around the platform comes with a pretty steep learning curve. The navigation can feel tough at times and it is fairly easy to lose your place while moving through different areas. Adopting more UI best practices and adding clearer visual cues would make it much more user-friendly. I would also love to see a more powerful built-in chat or communication feature in the future. When conversations turn into longer threads, we still end up relying on email and it would be much better if all of that communication could live inside the system.

“all-in-one product hub

Pros

It keeps everything in one place for us and works really well as a single source of truth for products.

Cons

One drawback is that most setup and accessibility options require training before people can use them properly.

“helpful style tools and calendar

Pros

As someone new to the system, I appreciated getting to learn how styles are created and exploring the different tools available to customize the view so projects fit the way I work. The calendar feature is also really useful for me since it lets me assign tasks to other team members and keep track of what needs to be completed.

Cons

Setting up views or tabs can be a bit confusing, especially when you are still learning how everything should be organized. There are also many libraries and sections to pick from which can feel overwhelming at times.

“central hub for every team

Pros

For me, having one system that covers most of what's needed and acts as a single source of truth across design, development and merchandising is the biggest advantage.

Cons

There are extra service packages available at an additional charge and I really think those services should be included in the standard upgrade since that package is already quite expensive.

“everything in one place

Pros

With all the design details, materials, size charts and related information gathered in a single place, it becomes really convenient for me to access everything whenever needed.

Cons

Dual-source functionality feels somewhat limited and the Adobe plugin can be a bit difficult to work with.

“versatile and quick to learn

Pros

Bringing information together in so many different ways has been really useful for me. I came into this job completely new to the system and it was simple for me to pick up at the start while still giving me more to learn as I use it every day.

Cons

Frustrating part is when it glitches, everything gets held up because you can't leave a page without saving and there's no autosave feature to fall back on.

“simple and customizable platform

Pros

Interface feels very simple for me and the customization options make the software flexible to work with. Customer service has also been good whenever I needed help.

Cons

One thing I'd still like to see is more bulk update options when exporting information.

“helpful demo and lab session

Pros

The demo was really helpful for me and the lab session made it much easier to get familiar with how the tool works and what it can do.

Cons

I just wish it connected with more functional teams.

“better product tracking

Pros

It helps my company keep a closer eye on development and gives us a more organized way to build new product tech packs.

Cons

Getting around the system can be a bit confusing at the beginning but it starts to feel more natural the more you use it.

“highly configurable for many workflows

Pros

It's highly configurable for us which makes it work well across a wide range of use cases and different scenarios.

Cons

Our users have mentioned that setting up document print layouts can be tricky when trying to get the exact output they want.

“centralized workflows with limited data visibility

Pros

Instead of relying on Excel spreadsheets, an ERP and Google Forms across the company, I've found it really helpful to have everything organized and maintained in one place. I can see this being especially effective for businesses that work closely with suppliers and factories to get products made and sold. Another big plus for me is how simple it is to push and pull data through the REST API which makes the connection between systems feel very convenient.

Cons

The part that has been frustrating is not having direct access to the underlying data itself. Since I'm the technical person responsible for moving data into and out of the system, it can be difficult to figure out where the information I need lives without first making multiple API requests to track it down.

“all development info in one place

Pros

Having a single place to keep all of our development information, including BOMs, the material database and Illustrator designs, has been really helpful for us.

Cons

Entering data can be a bit slow at times since there's no way to cut and paste into multiple fields at once.

“best-in-class ERP integration

Pros

Everything about it feels deliberately designed for me. The different modules clearly come from one shared vision rather than being built separately and stitched together later. Once I learned how one area works, that same logic carries over to the rest of the system which makes it very simple to use. Another big advantage for us is how actively the team listens to customers. They regularly ask for user feedback and often build those suggestions into the product which makes it even more practical for the industry. Our implementation was guided by an outstanding IT team, so the whole process was easy to follow for us. That same group also integrated Centic with our existing ERP system which saved us countless hours and improved our accuracy in a major way. Support has also been exceptional. Whether it is a basic question or an actual system issue, we usually get a resolution within two hours. I work in it nearly all day, every day and after using several other major IT systems, this one is simply the best for me.

Cons

It is hard to point to much of a downside. If I had to mention one thing, it would be the price, because an IT purchase like this is definitely not cheap. The team is actually very upfront about that and makes it clear that it may be the most expensive platform out there, while also saying it is the best option available and widely used by major manufacturers. From what I have seen, that claim holds up. We did spend more on it than we would have on some other systems but the time savings and jump in accuracy have more than made up for the higher upfront cost.

“powerful fit for our workflow

Pros

Right away, the level of configuration stood out for us because it adapts really well to our business requirements. It's been an excellent tool for product development, quality control and improving costing efficiency. Having everything in one central source of truth is going to boost our efficiency in a big way.

Cons

Only downside was that our expectations around the implementation timeline were far too optimistic.

“faster workflows and helpful templates

Pros

For our Technical Design team in particular, this has been an excellent tool. Compared with the system we used before, this one is much quicker for us to work in. The team especially appreciates the plug-in, the canvas templates and how simple it is for us to keep the measurement charts updated.

Cons

The hardest part at first was learning how to move around the system. After we got past that stage, the team really ended up loving it. There are also quite a few features you have to discover on your own because they are not covered in the initial training which made implementation confusing.

“admin training boosted my skills

Pros

Getting used to the platform takes some effort for me but once I finished the Admin training, my understanding and overall proficiency with it improved a lot.

Cons

Working as a System Project Analyst, one challenge I still run into is moving through different business objects, especially when some attributes like Display Name show up in multiple places but serve different functions.

“great structure with real value

Pros

We've been using a homemade version of it, so having the validation and framework of a real system has been really helpful for us.

Cons

The structure can be difficult to understand at first. It's not always clear where certain data should go, although training has been making that easier over time.

“simple setup and responsive support

Pros

Getting started with the product has been very easy and the platform feels simple to learn and use. The customer support team is consistently quick to reply and genuinely helpful whenever needed. It has also allowed us to bring together many different systems and Excel spreadsheets into one central place.

Cons

Moving around the system can require quite a few clicks and I really wish there were an import feature available for bringing in information.

“user-friendly platform with weak support

Pros

Everything is very user-friendly for us and having all the information available in one platform makes it convenient to review and assess. The integration works easily, the implementation process is easy and the features are simple for us to navigate and use.

Cons

Customer support lacks proficiency and professionalism.

“Don't recreate the wheel!

Pros

Internally, we employ it for our research and development endeavors, specifically for government reporting related to the R&D Tax Incentive program. Being a Software as a Service (SaaS) solution, it offers the flexibility to be utilized from any location and at any given time.

Cons

Nothing i can think off.