Total 101 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

41%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

NK

Nicolas K.

Public Safety, 1-10 employees

5.0
September 2024

Free and packed with modules

Pros

Right from the start, the biggest plus is that it's completely free. Getting up and running is pretty easy, the interface feels consistent overall and there's a big community of developers and integrators behind it with plenty of modules available in the store.

Cons

i think the interface does feel a bit dated at times and isn't always the most user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

OP

Onur P.

Computer Software, 1-10 employees

3.0
June 2024

improved our workflows!

Pros

Dolibarr has been a really effective hub for open-source ERP and CRM management. It has genuinely helped us improve our project workflows and overall quality.

Cons

UI could benefit from more frequent updates and improvements.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

6

A

Arianna

Hospitality, 11-50 employees

Less than 6 months

4.0
December 2023

Great bookkeeping helper

Pros

Their managing expense reports and company accounting is much easier with Dolibarr.

Cons

I could not pinpoint any negative aspects or inconveniences to mention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N

Nicole

Retail, 1-10 employees

More than a year

4.0
November 2023

Easy to use

Pros

It is easy for small businesses to start with, handling contacts, quotes, orders, and invoices.

Cons

Improving the layout, including quotes and order confirmations, would enhance the document aesthetics, as it is not always straightforward to create visually appealing documents.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

G

Guilene

Professional Training & Coaching, 1-10 employees

More than a year

5.0
November 2023

Simple and ergonomic CRM

Pros

Since 2016, we have found Dolibarr appealing for its ease of use. We added the training module, simplifying administration.

Cons

We have faced some challenges inserting signatures into certain documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

claude

Wholesale, 1-10 employees

Less than 6 months

5.0
November 2023

Good Software

Pros

While it is very comprehensive, you need some familiarity with its features.

Cons

I might feel a bit lost without a clear understanding of all the features.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

A

Ahouab

Information Technology and Services, 101-500 employees

More than a year

5.0
May 2023

Best tool for solo Entrepreneur

Pros

I love how everything is integrated with various modules.

Cons

The UI encounters minor glitches, but nothing major.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

5

Functionality

10

M

Mamoudou

Accounting, 1-10 employees

Less than a year

4.0
February 2023

Tool to better manage customer relationships

Pros

The interface offers a wide range of quality features.

Cons

Honestly, I have not encountered any issues while using it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alexander

Information Technology and Services, 1-10 employees

More than a year

4.0
January 2023

Good open source management software

Pros

I appreciate the open-source nature of the software. Installing it myself for free is great, although updates are frequent.

Cons

The cost of add-on modules is quite high and they do not always integrate seamlessly in all stages.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

3

Functionality

10

A

Alejandro

Medical Devices, 11-50 employees

More than a year

4.0
December 2022

Dolibarr review

Pros

Sometimes, deleting items can be challenging; more tutorials would be helpful.

Cons

Adding modules is not a straightforward process and there is no free option available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

S

Sebastian

Consumer Services, 1-10 employees

More than a year

4.0
October 2022

Dolibarr: how to have a tailor-made tool without having it developed

Pros

Dolibarr allows customization for your company's specific needs. You can activate or deactivate modules like sales and stock management, and expand functionalities through the Dolistore.

Cons

In the realm of free software, the interface is not optimized for productivity, some even dub it the "Clicodrome."

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

10

J

John

Information Technology and Services, 1-10 employees

More than a year

4.0
October 2022

Low Cost Solutions

Pros

It is very easy to set up, It is extremely cost-effective and accessible from anywhere with an internet connection.

Cons

Setting up can be challenging for new users, it requires careful reading of the instructions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

M

Marco

Retail, 11-50 employees

Less than a year

5.0
September 2022

Open source with all its power.

Pros

Being open-source does not mean Dolibarr lacks support. It is constantly updated, installable in the cloud or locally, and modular for tailored use.

Cons

It fulfills basic ERP needs for small and medium-sized businesses, but for customizations aligning with specific country configurations, expert programming assistance might be necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Valentine

Information Technology and Services, 1-10 employees

More than a year

4.0
July 2022

Great ERP tools

Pros

It covers product, customer, vendor management, billing, invoicing, and shipping.

Cons

Integrating with other tools is not simple, and there are not many options for automation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Augustinian

Information Technology and Services, 1-10 employees

Less than a year

4.0
July 2022

Good ERP/CRM Platform

Pros

Their ease of use and plugin variety simplify managing leads, proposals, and donations. Installation and configuration are straightforward, and its features are powerful.

Cons

While it is a great product, certain necessary modules require payment also the available modules do not cover a wide range of business scenarios.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

B

Bryan

Apparel & Fashion, 101-500 employees

Less than 6 months

5.0
May 2022

Dolibarr truly is an all in one solution

Pros

It provides an all-in-one solution for my sewing and alterations business, tracking every aspect efficiently.

Cons

I have not discovered much to dislike about the software; investing time in learning it has been rewarding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Marketing and Advertising, 101-500 employees

More than a year

4.0
August 2021

My weekly assistant

Pros

The software's flexibility is remarkable. Every function is customizable, and it includes essential features like CRM and invoicing.

Cons

There is a learning curve with the software, especially if you are hosting it yourself. Setting it up might require technical assistance or self-learning, akin to building a castle from a LEGO set.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S

SAMOUD

Information Technology and Services, 1-10 employees

More than a year

4.0
May 2021

good solution to manage society

Pros

The basic version offers a lot of functionality like contacts, billing, and accounting. It is free and open-source.

Cons

The software offers very few free modules and relies on an older technology, making development of specific features challenging without an MVC model.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

N

Nicolas

Photography, 101-500 employees

More than a year

5.0
February 2021

Great free CRM online or offline

Pros

Dolibarr is highly customizable for different workflows and business sizes, adaptable to various platforms.

Cons

Integration might pose some challenges, but the supportive user community and well-documented use cases help navigate through them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

10

C

Christopher

Environmental Services, 1-10 employees

Less than a year

4.0
February 2021

A good software

Pros

It is easy to install, offers a wide range of features, and is fully integrated.

Cons

Some plugins have minor bugs, like caldav and mission order, and upgrading is not always straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

H

Hoist

Apparel & Fashion, 500+ employees

More than a year

3.0
October 2020

Dolibarr to manage finance and account

Pros

It is easy to Configuring and migrating data from previous ERP systems is easy. Invoicing, banking, and reconciliation are suitable for small industries, with user authorization and control available.

Cons

Certain business finance strategies are non-functional, such as payment releases, and there are flaws in invoicing status and margin reports that need addressing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

Q

Qamar

Apparel & Fashion, 500+ employees

More than a year

4.0
August 2020

Dolibarr for Trading small business

Pros

XAMPP and LAMP-based, this web application supports business activities with pre-defined modules and customizable features, ideal for trading and medium industries.

Cons

The absence of a mobile application, bugs in manufacturing orders, and small-sized graphs and visuals pose issues as business volume increases.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Awais

Apparel & Fashion, 500+ employees

Less than a year

3.0
June 2020

Dolibarr For Business and SMEs

Pros

The installation is easy, with support for module installation and development. It offers remote access via SaaS or local servers, with various communication triggers available.

Cons

Many essential features are missing, customization is not straightforward, and various bugs persist, like the creation of double invoices for a single transaction.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

A

ABDO

Food Production, 11-50 employees

Less than a year

5.0
February 2020

For our company, this is the best

Pros

It is very easy and straightforward to access.

Cons

The presentation of invoices and employee management could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2020

It actually works

Pros

Setting up the software is hassle-free with an amazing module builder. I have not encountered such openness and ease of extension in any other application.

Cons

While some consider it outdated, I do not particularly dislike anything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jean-Noel

Information Services, 11-50 employees

More than a year

5.0
December 2019

Dolibarr as a Prospect/customer management and invoicing system

Pros

Using the software is pretty straightforward. There is a wealth of plugins to enhance company management and handle leads/proposals better.

Cons

The features for contract management with employees are a bit too basic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

M

Michele

Financial Services, 1-10 employees

Less than 6 months

4.0
December 2019

The perfect erp

Pros

Their simplicity in use and seamless upgrade process make it perfect for the shared hosting environment I use.

Cons

The accounting management features help me keep track of contacts and events efficiently.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

6

A

Adel

Renewables & Environment, 1-10 employees

More than a year

5.0
December 2019

Dolibarr the Opensource ERP for your startup

Pros

Dolibarr is simple to implement, and users quickly grasp its intuitive interface. The support community is invaluable for resolving queries and bugs.

Cons

Documentation is lacking in some areas, but that is to be expected with open-source solutions. The upside is, you do not need it as much since everything is pretty intuitive. A full mobile app with the open-source package would be fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E

ELMAJJAOUI

Computer & Network Security, 1-10 employees

4.0
December 2019

Just option

Pros

The campaign activity reporting and analytics feature in Dolibarr is particularly impressive to me.

Cons

The personalized website review was particularly disappointing for me.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
December 2019

All Encompassing

Pros

The ability to customize with open-source software encourages experimentation and feedback, leading to continuous improvement.

Cons

It needs everyone on board to work, like any CRM ERP. Not all my employees were thrilled with Dolibarr.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

ERIC

Tobacco, 1-10 employees

Less than a year

3.0
December 2019

sales in vansales

Pros

I appreciate the freedom Dolibarr gives me to use it on the go, provided there's a reliable internet connection.

Cons

Connecting to the software is not always straightforward, especially on our island.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

6

M

Mohammed

Computer Software, 11-50 employees

More than a year

5.0
December 2019

Dolibarr is Excellent Open source ERP

Pros

The fact that it is free and well-maintained, with a vibrant user community, is a huge plus.

Cons

It lacks some functionality and flexibility needed to make it universally applicable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MA

Mohamed Amine

Information Technology and Services, 1-10 employees

More than a year

4.0
December 2019

The CRM/ERP for Small and Medium Business

Pros

What I love most about Dolibarr is how easy it is to use! You can dive right in from day one.

Cons

It is not very user-friendly for manufacturing businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

P

Piquerez

Publishing, 1-10 employees

Less than 6 months

4.0
December 2019

review

Pros

Dolibarr is easy for me to use and perfectly suited for my small enterprise.

Cons

The interface is not aesthetically pleasing, and I feel it lacks many necessary functions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

V

Virgilio

Information Technology and Services, 1-10 employees

More than a year

5.0
December 2019

quality opensource

Pros

I particularly enjoy Dolibarr's customization options, security features, and practical problem-solving capabilities.

Cons

The lack of available plugins or third-party resources is a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Conrad

Business Supplies and Equipment, 1-10 employees

More than a year

5.0
December 2019

Excellent software

Pros

Compared to other software like MFG/Pro, dolibarr stands out for being free, intuitive, and easy to use. Configurable user roles enhance information traceability, enabling excellent company control.

Cons

It is a tough call since I personally really like it. But if I had to nitpick, some modules should be default in Dolibarr and not sold separately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gianmarco

Information Services, 1-10 employees

More than a year

5.0
December 2019

Very satisfied by Dolibarr

Pros

This software is comprehensive, easy for me to use, and allows me to manage all sectors of my business.

Cons

There is a wide range of modules available that cater to all aspects of your business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Mudssar

Mechanical or Industrial Engineering, 11-50 employees

More than a year

3.0
December 2019

Dolibarr ERP Pros Vs Cons

Pros

It's easy to use, light on resources, cost-effective, with excellent support and extensive customization options.

Cons

There are flaws and bugs in the accounting section, the reporting tool is subpar, and hitting the back key sometimes triggers responses. There is a risk of transactions being posted twice due to this.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Mike

Photography, 101-500 employees

Less than 6 months

4.0
December 2019

Best software for accounting

Pros

Unlike other major accounting software where I felt I lacked control over my data, Dolibarr allows me to maintain control on my own hosted website, with all necessary functionalities built in.

Cons

I would love to see a mobile-friendly app to connect to the main server. Nowadays, we rely heavily on mobile devices, and auto-syncing data from my PayPal account would be a great addition.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

L

Lauren?iu

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
December 2019

Good alternative

Pros

Its architecture, portability, and focus on the online environment offer numerous advantages.

Cons

If it were developed on F3 (Fat-Free Framework), with fewer lines of code, I believe it could be one of the best ERPs out there.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P

Paul

Computer Software, 11-50 employees

More than a year

5.0
December 2019

simplicity

Pros

There are numerous reasons why I prefer Dolibarr: it is easy to install on any local or cloud environment, has a quick learning curve, offers almost everything a company needs as standard, features excellent external modules, is free to use, can run on shared hosting, receives frequent updates and improvements, and overall, I just love it.

Cons

It is frustrating that electronic commerce is not integrated into the same application, and configuring the website isn't straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

NE

Niels Erik

Computer Hardware, 1-10 employees

More than a year

4.0
December 2019

it have it all

Pros

The price is right, and it is user-friendly. Plus, the support is solid.

Cons

The support for the Danish system needs a bit more attention.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JG

Jose Gabino

Events Services, 51-100 employees

More than a year

5.0
December 2019

Best basic ERP in the market

Pros

Being open source, Dolibarr allows me to tailor it to suit my specific needs.

Cons

We are struggling with a lack of developers in our area, making it difficult to customize the software to our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

3

Functionality

6

AH

Ariel Hebert

E-Learning, 101-500 employees

More than a year

5.0
December 2019

Excelent choice

Pros

It is easy for me to navigate, and it packs a punch with its plethora of features tailored to business needs.

Cons

It takes a while to implement and learn to make it functional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

B

Bruno

Computer & Network Security, 101-500 employees

More than a year

5.0
December 2019

Good solution

Pros

Its simplicity is amaze, anyone can use it without specific training. The ability to expand endlessly is a major advantage.

Cons

Setting up new documents in PDF is tricky; you need some technical know-how.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

AIDA

Computer Software, 1-10 employees

More than a year

4.0
December 2019

EASY TO USE

Pros

Dolibarr simplifies my accounting tasks such as automatic ventilation and exporting purchase and sales journals. Furthermore, its quote and invoice features are straightforward for me to use.

Cons

Interestingly, data entries are much quicker in a journal compared to an invoice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Stefano

Computer Software, 1-10 employees

More than a year

4.0
December 2019

Dolibarr & us

Pros

Their ease of use, customization options, and fast page loading make it ideal for my small business.

Cons

It does not adhere well to Italian tax rules and lacks integration among external modules.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

6

A

Alonso

Information Technology and Services, 1-10 employees

More than a year

5.0
December 2019

Experience with Dolibarr

Pros

It is easy to use, intuitive, and incorporates cutting-edge technology seamlessly.

Cons

Their certain modules, like HR, have limited functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Abdullah

Information Technology and Services, 1-10 employees

More than a year

4.0
December 2019

Very good

Pros

I appreciate the diverse modules Dolibarr offers, as well as the support from the community and available assistance.

Cons

I appreciate the frequent updates, thorough documentation, and active community support.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

K

Karim

Civil Engineering, 11-50 employees

Less than 6 months

4.0
December 2019

satisfied

Pros

The interface is intuitive, and I love the option to add modules.

Cons

Personally, I feel it is pricey for an open-source solution.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

10