Total 101 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

41%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

NK

Nicolas K.

Public Safety, 1-10 employees

5.0
September 2024

“Free and packed with modules”

Pros

Right from the start, the biggest plus is that it's completely free. Getting up and running is pretty easy, the interface feels consistent overall and there's a big community of developers and integrators behind it with plenty of modules available in the store.

Cons

i think the interface does feel a bit dated at times and isn't always the most user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

OP

Onur P.

Computer Software, 1-10 employees

3.0
June 2024

“improved our workflows!”

Pros

Dolibarr has been a really effective hub for open-source ERP and CRM management. It has genuinely helped us improve our project workflows and overall quality.

Cons

UI could benefit from more frequent updates and improvements.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

6

A

Arianna

Hospitality, 11-50 employees

Less than 6 months

4.0
December 2023

“Great bookkeeping helper”

Pros

Their managing expense reports and company accounting is much easier with Dolibarr.

Cons

I could not pinpoint any negative aspects or inconveniences to mention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

N

Nicole

Retail, 1-10 employees

More than a year

4.0
November 2023

“Easy to use”

Pros

It is easy for small businesses to start with, handling contacts, quotes, orders, and invoices.

Cons

Improving the layout, including quotes and order confirmations, would enhance the document aesthetics, as it is not always straightforward to create visually appealing documents.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

G

Guilene

Professional Indemnity, 1-10 employees

More than a year

5.0
November 2023

“Simple and ergonomic CRM”

Pros

Since 2016, we have found Dolibarr appealing for its ease of use. We added the training module, simplifying administration.

Cons

We have faced some challenges inserting signatures into certain documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

claude

Retail, 1-10 employees

Less than 6 months

5.0
November 2023

“Good Software”

Pros

While it is very comprehensive, you need some familiarity with its features.

Cons

I might feel a bit lost without a clear understanding of all the features.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

A

Ahouab

IT, 101-500 employees

More than a year

5.0
May 2023

“Best tool for solo Entrepreneur”

Pros

I love how everything is integrated with various modules.

Cons

The UI encounters minor glitches, but nothing major.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

5

Functionality

10

M

Mamoudou

Accounting, 1-10 employees

Less than a year

4.0
February 2023

“Tool to better manage customer relationships”

Pros

The interface offers a wide range of quality features.

Cons

Honestly, I have not encountered any issues while using it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alexander

IT, 1-10 employees

More than a year

4.0
January 2023

“Good open source management software”

Pros

I appreciate the open-source nature of the software. Installing it myself for free is great, although updates are frequent.

Cons

The cost of add-on modules is quite high and they do not always integrate seamlessly in all stages.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

3

Functionality

10

A

Alejandro

Healthcare, 11-50 employees

More than a year

4.0
December 2022

“Dolibarr review”

Pros

Sometimes, deleting items can be challenging; more tutorials would be helpful.

Cons

Adding modules is not a straightforward process and there is no free option available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

S

Sebastian

Customer Service, 1-10 employees

More than a year

4.0
October 2022

“Dolibarr: how to have a tailor-made tool without having it developed”

Pros

Dolibarr allows customization for your company's specific needs. You can activate or deactivate modules like sales and stock management, and expand functionalities through the Dolistore.

Cons

In the realm of free software, the interface is not optimized for productivity, some even dub it the "Clicodrome."

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

10

J

John

IT, 1-10 employees

More than a year

4.0
October 2022

“Low Cost Solutions”

Pros

It is very easy to set up, It is extremely cost-effective and accessible from anywhere with an internet connection.

Cons

Setting up can be challenging for new users, it requires careful reading of the instructions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

M

Marco

Retail, 11-50 employees

Less than a year

5.0
September 2022

“Open source with all its power.”

Pros

Being open-source does not mean Dolibarr lacks support. It is constantly updated, installable in the cloud or locally, and modular for tailored use.

Cons

It fulfills basic ERP needs for small and medium-sized businesses, but for customizations aligning with specific country configurations, expert programming assistance might be necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Valentine

IT, 1-10 employees

More than a year

4.0
July 2022

“Great ERP tools”

Pros

It covers product, customer, vendor management, billing, invoicing, and shipping.

Cons

Integrating with other tools is not simple, and there are not many options for automation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Augustinian

IT, 1-10 employees

Less than a year

4.0
July 2022

“Good ERP/CRM Platform”

Pros

Their ease of use and plugin variety simplify managing leads, proposals, and donations. Installation and configuration are straightforward, and its features are powerful.

Cons

While it is a great product, certain necessary modules require payment also the available modules do not cover a wide range of business scenarios.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

B

Bryan

Marketing, 101-500 employees

Less than 6 months

5.0
May 2022

“Dolibarr truly is an all in one solution”

Pros

It provides an all-in-one solution for my sewing and alterations business, tracking every aspect efficiently.

Cons

I have not discovered much to dislike about the software; investing time in learning it has been rewarding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Marketing, 101-500 employees

More than a year

4.0
August 2021

“My weekly assistant”

Pros

The software's flexibility is remarkable. Every function is customizable, and it includes essential features like CRM and invoicing.

Cons

There is a learning curve with the software, especially if you are hosting it yourself. Setting it up might require technical assistance or self-learning, akin to building a castle from a LEGO set.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S

SAMOUD

IT, 1-10 employees

More than a year

4.0
May 2021

“good solution to manage society”

Pros

The basic version offers a lot of functionality like contacts, billing, and accounting. It is free and open-source.

Cons

The software offers very few free modules and relies on an older technology, making development of specific features challenging without an MVC model.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

N

Nicolas

Brand Management, 101-500 employees

More than a year

5.0
February 2021

“Great free CRM online or offline”

Pros

Dolibarr is highly customizable for different workflows and business sizes, adaptable to various platforms.

Cons

Integration might pose some challenges, but the supportive user community and well-documented use cases help navigate through them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

10

C

Christopher

Marketing, 1-10 employees

Less than a year

4.0
February 2021

“A good software”

Pros

It is easy to install, offers a wide range of features, and is fully integrated.

Cons

Some plugins have minor bugs, like caldav and mission order, and upgrading is not always straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8