Public Safety, 1-10 employees
“Free and packed with modules”
Pros
Right from the start, the biggest plus is that it's completely free. Getting up and running is pretty easy, the interface feels consistent overall and there's a big community of developers and integrators behind it with plenty of modules available in the store.
Cons
i think the interface does feel a bit dated at times and isn't always the most user-friendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 1-10 employees
“improved our workflows!”
Pros
Dolibarr has been a really effective hub for open-source ERP and CRM management. It has genuinely helped us improve our project workflows and overall quality.
Cons
UI could benefit from more frequent updates and improvements.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
8
Functionality
6
Hospitality, 11-50 employees
Less than 6 months
“Great bookkeeping helper”
Pros
Their managing expense reports and company accounting is much easier with Dolibarr.
Cons
I could not pinpoint any negative aspects or inconveniences to mention.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“Easy to use”
Pros
It is easy for small businesses to start with, handling contacts, quotes, orders, and invoices.
Cons
Improving the layout, including quotes and order confirmations, would enhance the document aesthetics, as it is not always straightforward to create visually appealing documents.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Professional Training & Coaching, 1-10 employees
More than a year
“Simple and ergonomic CRM”
Pros
Since 2016, we have found Dolibarr appealing for its ease of use. We added the training module, simplifying administration.
Cons
We have faced some challenges inserting signatures into certain documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Wholesale, 1-10 employees
Less than 6 months
“Good Software”
Pros
While it is very comprehensive, you need some familiarity with its features.
Cons
I might feel a bit lost without a clear understanding of all the features.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 101-500 employees
More than a year
“Best tool for solo Entrepreneur”
Pros
I love how everything is integrated with various modules.
Cons
The UI encounters minor glitches, but nothing major.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
10
Accounting, 1-10 employees
Less than a year
“Tool to better manage customer relationships”
Pros
The interface offers a wide range of quality features.
Cons
Honestly, I have not encountered any issues while using it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
More than a year
“Good open source management software”
Pros
I appreciate the open-source nature of the software. Installing it myself for free is great, although updates are frequent.
Cons
The cost of add-on modules is quite high and they do not always integrate seamlessly in all stages.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
3
Functionality
10
Medical Devices, 11-50 employees
More than a year
“Dolibarr review”
Pros
Sometimes, deleting items can be challenging; more tutorials would be helpful.
Cons
Adding modules is not a straightforward process and there is no free option available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Consumer Services, 1-10 employees
More than a year
“Dolibarr: how to have a tailor-made tool without having it developed”
Pros
Dolibarr allows customization for your company's specific needs. You can activate or deactivate modules like sales and stock management, and expand functionalities through the Dolistore.
Cons
In the realm of free software, the interface is not optimized for productivity, some even dub it the "Clicodrome."
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Low Cost Solutions”
Pros
It is very easy to set up, It is extremely cost-effective and accessible from anywhere with an internet connection.
Cons
Setting up can be challenging for new users, it requires careful reading of the instructions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Retail, 11-50 employees
Less than a year
“Open source with all its power.”
Pros
Being open-source does not mean Dolibarr lacks support. It is constantly updated, installable in the cloud or locally, and modular for tailored use.
Cons
It fulfills basic ERP needs for small and medium-sized businesses, but for customizations aligning with specific country configurations, expert programming assistance might be necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Great ERP tools”
Pros
It covers product, customer, vendor management, billing, invoicing, and shipping.
Cons
Integrating with other tools is not simple, and there are not many options for automation.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
Less than a year
“Good ERP/CRM Platform”
Pros
Their ease of use and plugin variety simplify managing leads, proposals, and donations. Installation and configuration are straightforward, and its features are powerful.
Cons
While it is a great product, certain necessary modules require payment also the available modules do not cover a wide range of business scenarios.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Apparel & Fashion, 101-500 employees
Less than 6 months
“Dolibarr truly is an all in one solution”
Pros
It provides an all-in-one solution for my sewing and alterations business, tracking every aspect efficiently.
Cons
I have not discovered much to dislike about the software; investing time in learning it has been rewarding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 101-500 employees
More than a year
“My weekly assistant”
Pros
The software's flexibility is remarkable. Every function is customizable, and it includes essential features like CRM and invoicing.
Cons
There is a learning curve with the software, especially if you are hosting it yourself. Setting it up might require technical assistance or self-learning, akin to building a castle from a LEGO set.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“good solution to manage society”
Pros
The basic version offers a lot of functionality like contacts, billing, and accounting. It is free and open-source.
Cons
The software offers very few free modules and relies on an older technology, making development of specific features challenging without an MVC model.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Photography, 101-500 employees
More than a year
“Great free CRM online or offline”
Pros
Dolibarr is highly customizable for different workflows and business sizes, adaptable to various platforms.
Cons
Integration might pose some challenges, but the supportive user community and well-documented use cases help navigate through them.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Environmental Services, 1-10 employees
Less than a year
“A good software”
Pros
It is easy to install, offers a wide range of features, and is fully integrated.
Cons
Some plugins have minor bugs, like caldav and mission order, and upgrading is not always straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
