Total 18 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

28%

4

Stars

39%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

N
Natalia

Marketing and Advertising, 51-100 employees

More than a year

4.0

Overall good

Pros

Managing tasks, prioritizing and checking workflow is very simple.

Cons

Reporting hours takes a bit of time and can be a bit disorganized.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

C
Chiara

Medical Practice, 1-10 employees

Less than 6 months

4.0

Good software but.....

Pros

It provides all the functionalities necessary for proper project management. I can create email templates to use when needed.

Cons

The graphical interface is straightforward, but some processes are difficult to understand or learn.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

M
Massimiliano

E-Learning, 1-10 employees

Less than a year

3.0

Easy Redmine, sometimes not so easy

Pros

Easy Redmine is an excellent ticketing system, and I was able to set up various projects where our customers can submit their tickets. It is quite straightforward and functional when it comes to assigning tasks, setting priorities and reporting or tracking time.

Cons

Implementing it as a self-hosted solution has been quite challenging. I'm not happy with the lack of an easy overall view, and when responding to tickets with long threads, it quotes the first email instead of the last one in my response.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

8

G
Giuseppe

Information Technology and Services, 1-10 employees

More than a year

4.0

I don't like its graphical interface very much

Pros

It offers all the functions for project, task and sub-task management. In our company, we use it as a helpdesk, and I must admit that it does its job. Even though sometimes customer responses duplicate tasks, leading to confusion.

Cons

Unfortunately, as mentioned in the title, I'm not particularly fond of its graphical interface, which is often unintuitive and cumbersome. However, it remains a solid application.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

3.0

Comprehensive but basic tools suite with accessible pricing

Pros

It tries to provide multiple tools at once, with all the essential features for managing projects, people, issues, customers and even portfolios.

Cons

I believe it attempts to encompass multiple tools at once but only offers basic functionality for each area. In the end, it becomes a versatile but not masterful solution.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

5

A
Artem

Information Technology and Services, 11-50 employees

More than a year

3.0

Not a trustworthy company anymore - don't use them if you just starting a business.

Pros

I started using Easy Redmine eight years ago, and it was perfect. The team was solely focused on project management, developing software that would work for any traditional team following the PMI project management process. They prioritized what mattered to customers and continually improved the modules. But things have changed...

Cons

Recently, we tried to purchase a knowledge base plugin. We paid for it, but instead of receiving the plugin, we were asked to pay 1000 EUR to update the entire stack, or else we wouldn't get the plugin. We verified with the support manager, and they do have a version of the plugin that would work but they still won't let us have it.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

2

Functionality

4

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

The best IT project management/bug tracking/documentation option

Pros

Redmine is the best option I know for IT project management, bug tracking and documentation, considering cost and benefit. Also Easy Redmine makes everything more appealing. The cloud version is easy and quick to deploy.

Cons

It can be quite costly depending on the size of your team and available budget. If you're considering the server version, there may be more affordable or even free options if you're willing to invest time in configuring and maintaining the environment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Good project admin tool

Pros

Logging time and creating projects using our templates is effortless.

Cons

Editing user settings can be complicated and requires thorough exploration to find the desired option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

T
Tamas

Utilities, 51-100 employees

More than a year

4.0

useless the spaceship if there is no astronaut in it

Pros

I really like Redmine. It has functions for everything, and with all the plugins available, you can have a proper EMS system.

Cons

It's quite complex, making it difficult for most regular users to navigate and utilize effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M"
Matt "Griff"

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

4.0

Redmine for easy Project Management

Pros

Redmine is a user-friendly. You only require basic training to learn how to use this this software. It also excelled in tracking the history of tasks and projects which allows me to easily follow the progression. It is great for reporting and isolating projects within groups.

Cons

There were numerous instances where different users could make edits to others work. The ability to isolate read/write permissions needs improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

3.0

My take on Easy Redmine

Pros

It was relatively easy to learn the app.

Cons

The wiki (page indexing) feature of Redmine still feels counter intuitive.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

JC
Juan Carlos

Entertainment, 500+ employees

Less than a year

5.0

Best tool to create and manage projects I have ever used

Pros

It's really easy to use. I was part of a large group that required several integrations, and we had different schedules. This tool was visually appealing and intuitive, with a simple drag-and-drop interface. When switching to another tab, I could view the entire project and its current status for the entire team. It helped us identify pain points and efficiently manage them.

Cons

Exporting data and using it outside of the product was challenging. When attempting to create a PowerPoint presentation with the tool, it was arduous to edit and ensure a polished outcome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F
Francisco

Information Technology and Services, 101-500 employees

Less than 6 months

3.0

I have worked with this product trying to integrate it with testlink, but experience was bad.

Pros

The installation process is straightforward, even for inexperienced users.

Cons

The customer support provided was not of a satisfactory level, and it doesn't allow integration via REST API.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

D
Dave

Information Services, 51-100 employees

Less than 6 months

3.0

Very detailed oriented software with a lot of functionality and customization and features.

Pros

The software is offers several benefits such as allows easy customization and provide reliable tracking functions. Also time tracking functionality and robust statistical data analysis are commendable features too.

Cons

Sometimes, it's difficult to locate components as they are hidden within various functions. Attendance needs to be refreshed daily.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

7

L
Laron

Information Technology and Services, 101-500 employees

Less than 6 months

4.0

Highly Customizable Project Management Tool

Pros

I like the software's extensive range of features. The concept is ideal for enterprise solutions, and if you understand how it works, the tool is incredibly useful for day-to-day project activities. The application can be customized to suit your needs as it offers a high level of flexibility.

Cons

Easy Redmine is a fantastic software tool. However, it might require some time to adapt to it. But once you do, a world of possibilities opens up.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

H
Hung

Information Technology and Services, 51-100 employees

More than a year

5.0

Provide a nice usability / UI touch to the core Redmine. Worth the money spent.

Pros

The UI/UX design is appealing, built on top of Redmine, with good performance. It's easy to navigate and provides reliable commercial plugins that seamlessly integrate with the Easy Redmine Suite.

Cons

It may not seamlessly integrate with other plugins. The Agile Board plugin lacks certain functionalities, such as displaying parent tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

N
Norman

Telecommunications, 51-100 employees

Less than a year

5.0

Amazing and Accurate tool

Pros

It's highly flexible, easy to use, and accurate.

Cons

The application looks busy...very busy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Ali

Consumer Goods, 500+ employees

Less than a year

5.0

Easy Redmine System Application

Pros

After the installation of this software the work efficiency of the employees has increased significantly which results in productive results. Also let me mention one other thing that the user interface of the software is quite user-friendly, attractive and easy to navigate. Handling multiple projects in less time is a primary focus for many customers and Easy Redmine fulfil this purpose. We are pleased with our purchase and have no regrets.

Cons

So far, I haven't come across any drawbacks in the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10