Easy Redmine

Overall good

Pros

Managing tasks, prioritizing and checking workflow is very simple.

Cons

Reporting hours takes a bit of time and can be a bit disorganized.

Good software but.....

Pros

It provides all the functionalities necessary for proper project management. I can create email templates to use when needed.

Cons

The graphical interface is straightforward, but some processes are difficult to understand or learn.

Easy Redmine, sometimes not so easy

Pros

Easy Redmine is an excellent ticketing system, and I was able to set up various projects where our customers can submit their tickets. It is quite straightforward and functional when it comes to assigning tasks, setting priorities and reporting or tracking time.

Cons

Implementing it as a self-hosted solution has been quite challenging. I'm not happy with the lack of an easy overall view, and when responding to tickets with long threads, it quotes the first email instead of the last one in my response.

I don't like its graphical interface very much

Pros

It offers all the functions for project, task and sub-task management. In our company, we use it as a helpdesk, and I must admit that it does its job. Even though sometimes customer responses duplicate tasks, leading to confusion.

Cons

Unfortunately, as mentioned in the title, I'm not particularly fond of its graphical interface, which is often unintuitive and cumbersome. However, it remains a solid application.

Comprehensive but basic tools suite with accessible pricing

Pros

It tries to provide multiple tools at once, with all the essential features for managing projects, people, issues, customers and even portfolios.

Cons

I believe it attempts to encompass multiple tools at once but only offers basic functionality for each area. In the end, it becomes a versatile but not masterful solution.

Not a trustworthy company anymore - don't use them if you just starting a business.

Pros

I started using Easy Redmine eight years ago, and it was perfect. The team was solely focused on project management, developing software that would work for any traditional team following the PMI project management process. They prioritized what mattered to customers and continually improved the modules. But things have changed...

Cons

Recently, we tried to purchase a knowledge base plugin. We paid for it, but instead of receiving the plugin, we were asked to pay 1000 EUR to update the entire stack, or else we wouldn't get the plugin. We verified with the support manager, and they do have a version of the plugin that would work but they still won't let us have it.

The best IT project management/bug tracking/documentation option

Pros

Redmine is the best option I know for IT project management, bug tracking and documentation, considering cost and benefit. Also Easy Redmine makes everything more appealing. The cloud version is easy and quick to deploy.

Cons

It can be quite costly depending on the size of your team and available budget. If you're considering the server version, there may be more affordable or even free options if you're willing to invest time in configuring and maintaining the environment.

Good project admin tool

Pros

Logging time and creating projects using our templates is effortless.

Cons

Editing user settings can be complicated and requires thorough exploration to find the desired option.

useless the spaceship if there is no astronaut in it

Pros

I really like Redmine. It has functions for everything, and with all the plugins available, you can have a proper EMS system.

Cons

It's quite complex, making it difficult for most regular users to navigate and utilize effectively.

Redmine for easy Project Management

Pros

Redmine is a user-friendly. You only require basic training to learn how to use this this software. It also excelled in tracking the history of tasks and projects which allows me to easily follow the progression. It is great for reporting and isolating projects within groups.

Cons

There were numerous instances where different users could make edits to others work. The ability to isolate read/write permissions needs improvement.