eBASE Reviews
Total 39 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars33%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Renee
Facilities Services, 500+ employees
More than a year
“EBASE review
Pros
This product is incredibly user-friendly. We have had no issues with any of the modules we currently use.
Cons
Occasionally, EBASE lacks customization options.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Jeff
Education Management, 51-100 employees
More than a year
“eBase Ridley Maintenance review
Pros
The software is pleasing to the eye. I find the web page uncluttered and easy to navigate, with information presented in a logical format.
Cons
I wish there were more tutorials guiding me through setting up assets, schedules, and inspections.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kelly
Education Management, 500+ employees
More than a year
“Very User Friendly Software
Pros
eBase simplifies permit processing with its user-friendly setup.
Cons
Customization sometimes becomes necessary as the needs of smaller school boards or rental departments differ from larger ones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lou
Education Management, 500+ employees
More than a year
“Customization and integration
Pros
Its flexibility in customization ensures we can meet our organization's unique needs and goals.
Cons
I would like to see a more comprehensive capital assessment and life cycle management tool developed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Connie
Facilities Services, 500+ employees
More than a year
“Great customer service & easy to use
Pros
eBase's prompt responses within 24 hours make it easy to use for me and my staff.
Cons
I can't think of any reasons to switch from eBase; it has served me well in both my past and current roles.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Carole
Education Management, 500+ employees
More than a year
“Excellent Database
Pros
It is incredibly user-friendly for both administrators and the public. Programming is a piece of cake.
Cons
I can not think of anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martha
Education Management, 500+ employees
More than a year
“Review of eBASE.
Pros
it is extremely user-friendly, eBase efficiently manages vast amounts of information. Its various modules aid in asset tracking, time management, and communication among users.
Cons
I regret not using it sooner, I have not encountered any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lena
Education Management, 500+ employees
More than a year
“Grand Erie DSB
Pros
The ease of record-keeping and accessing records from anywhere, along with the ability to generate stats, are significant advantages.
Cons
So far, I have not found any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marc
Education Management, 500+ employees
More than a year
“eBASE Review
Pros
Their Operating is a breeze, especially with the interconnected modules. The integration of active directories and external training into a central location adds to its capabilities.
Cons
A more advanced project management module similar to Procore would be desirable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynda
Facilities Services, 500+ employees
More than a year
“My experience with the Ebase system
Pros
their Streamlined processes for permit processing, keeping renter information updated, and generating reports. Renters appreciate the ease of booking requests.
Cons
Booking monthly does not generate proper dates automatically; I have to manually adjust each month.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caroline
Government Administration, 500+ employees
More than a year
“Health and Safety Inspection system-eBase
Pros
The ability to customize, track inspections, and maintain records efficiently.
Cons
Had some difficulty updating changes to the inspection template initially but eventually figured it out.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Terri
Education Management, 500+ employees
More than a year
“Review
Pros
Reporting, KPIs, and ease of use are highlights. Once you're familiar with one module, navigating others becomes fairly straightforward.
Cons
Adjusting our established system is difficult due to its longevity, but making changes is challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Jamie
Education Management, 500+ employees
More than a year
“Best Facilities Management Software
Pros
We use eBase for our health and safety management system, which includes various modules like logs, workplace inspections, work orders, and a document library. The best part is the customization, allowing us to adapt modules to our needs on the fly.
Cons
Like all software, some features don't meet my exact needs, but the eBase team is receptive to suggestions, and some requested changes have been implemented.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hugh
Facilities Services, 500+ employees
More than a year
“Solutions you need, when you need them...
Pros
Over a decade ago, we implemented eBase as our first Facilities Management Software. It provided the tailored functionality we required as we evolved. Despite managing numerous assets with limited resources, eBase's solutions never overwhelm us.
Cons
As of now, I have not encountered any unresolved issues with eBase.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Mark
Education Management, 500+ employees
More than a year
“eBase
Pros
Its ease of use and integration into our system are major advantages.
Cons
There is not much to complain about, although it can take a bit of time to navigate changes to user accounts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shane
Education Management, 500+ employees
More than a year
“eBase Review
Pros
Quick access to data for trend analysis, particularly in connection with our work order system.
Cons
I wish there were more programs like confined space entry that integrate with our work order system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cristiano
Education Management, 500+ employees
More than a year
“Pro and contro
Pros
it is very easy to access and use, covering all our needs with numerous options.
Cons
Improving the process for filling out overdue logs would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Carolee
Education Management, 500+ employees
More than a year
“Helpful Tips
Pros
New users find the modules very user-friendly, and the Config layers are easy to grasp. The customer service representatives offer excellent, timely assistance with detailed explanations.
Cons
Biweekly logs do not align with work order schedules, necessitating manual entries. More filtering options in the logs module would help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Alison
Education Management, 500+ employees
More than a year
“Excellent product
Pros
The product is effortlessly customizable without extra charges.
Cons
I appreciate having more straightforward report options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10