Medical Practice, 1-10 employees
More than a year
“Very disappointed in this product and the company that marketed the product”
Pros
I found it reasonably priced and extremely flexible.
Cons
Unfortunately, we found EddyCore to be too rigid for our needs. Despite assurances from the company that customization would be easy, we could not adapt it to our requirements.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Mental Health Care, 1-10 employees
Less than 6 months
“Review By Small Start Up”
Pros
The cost was manageable, and I appreciated the option for payments. Having a contract was a plus.
Cons
The user experience is lacking. I often find myself unable to perform tasks or track my credentialing progress effectively.
Rating Distribution
Ease of use
2
Value for money
8
Customer Support
6
Functionality
4
Medical Practice, 101-500 employees
Less than 6 months
“A new start”
Pros
I can't wait to have all the necessary information consolidated in one place. No more juggling spreadsheets to track expirations.
Cons
As a new user, I am still learning the system, but I have not encountered any significant obstacles that Eddy has not addressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Eddy Review”
Pros
EddyNow makes everything so simple and clear. What truly stands out is the bond you build with their team. From the first conversation, it feels like you've known them forever. They're incredibly supportive, addressing every concern promptly via email. I couldn't ask for a better company to rely on for our provider contracts.
Cons
I can't think of anything negative about Eddy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
“Great software!”
Pros
It is so user-friendly and enjoyable to navigate. I am a happy user through and through!
Cons
Navigating through it proved to be somewhat challenging for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Hospital & Health Care, 51-100 employees
Less than a year
“Eddy Software Review”
Pros
Eddy's features are a breeze to use. It keeps all my providers organized and up-to-date effortlessly.
Cons
My only gripe with this software is having to frequently clear my cache to see updated information.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 11-50 employees
Less than 6 months
“A must for smaller organizations”
Pros
For small organizations like ours, Eddy is indispensable. We don't have the resources for a full-time Credentialing Specialist. Their customer service and expertise are unmatched.
Cons
There is a slight learning curve to master the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Eddy”
Pros
The software's user-friendliness paired with their sublime customer service is a winning combination.
Cons
I wish there was an easier method for inputting provider information, as I had to do it all manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Hospital & Health Care, 11-50 employees
Less than 6 months
“Credentialing”
Pros
The software's navigational ease is truly astounding.
Cons
I genuinely can't find any downsides to this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
Less than a year
“Best new Credentialing Software on the Market!!”
Pros
Excellent customer service, budget-friendly, fast, and user-friendly!
Cons
Everything has been fantastic with no complaints! They regularly release new features for existing clients to enjoy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 101-500 employees
“Credentialing Specialist”
Pros
Maneuvering through the software is remarkably easy.
Cons
I can't think of any cons; it is all positives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than 6 months
“Great Customer Service and Exceptional Product!”
Pros
The ease of using Eddy software is unbeatable! I have tried others, but Eddy is hands down the most intuitive, placing essential features right where you need them, unlike the previous software I used.
Cons
Honestly, there is nothing I dislike. Whenever I needed something the software lacked, they were accommodating in helping me get what I needed!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 1-10 employees
Less than a year
“Eddy Credentialing Software Review”
Pros
Being able to upload multiple providers onto one platform is a game-changer.
Cons
It is not readily available in every state for uploading files to carrier sites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Eddy Credentialing”
Pros
User-friendly with fantastic support staff who respond almost instantly to my queries.
Cons
No cons at all. I did not see any room for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Efficiency + Security = Sustainability”
Pros
It is an excellent tool for streamlining enrollment processes, with a straightforward approach for end-users.
Cons
The absence of Zapier integration is a downside, but I believe it might be incorporated in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10