Total 15 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

13%

3

Stars

7%

2

Stars

0%

1

Stars

7%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Brian

Medical Practice, 1-10 employees

More than a year

1.0
November 2023

Very disappointed in this product and the company that marketed the product

Pros

I found it reasonably priced and extremely flexible.

Cons

Unfortunately, we found EddyCore to be too rigid for our needs. Despite assurances from the company that customization would be easy, we could not adapt it to our requirements.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

N

Nancy

Mental Health Care, 1-10 employees

Less than 6 months

3.0
May 2020

Review By Small Start Up

Pros

The cost was manageable, and I appreciated the option for payments. Having a contract was a plus.

Cons

The user experience is lacking. I often find myself unable to perform tasks or track my credentialing progress effectively.

Rating Distribution

Ease of use

2

Value for money

8

Customer Support

6

Functionality

4

M

Maureen

Medical Practice, 101-500 employees

Less than 6 months

5.0
April 2020

A new start

Pros

I can't wait to have all the necessary information consolidated in one place. No more juggling spreadsheets to track expirations.

Cons

As a new user, I am still learning the system, but I have not encountered any significant obstacles that Eddy has not addressed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Holley

Medical Practice, 11-50 employees

More than a year

5.0
April 2020

Eddy Review

Pros

EddyNow makes everything so simple and clear. What truly stands out is the bond you build with their team. From the first conversation, it feels like you've known them forever. They're incredibly supportive, addressing every concern promptly via email. I couldn't ask for a better company to rely on for our provider contracts.

Cons

I can't think of anything negative about Eddy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimball

Hospital & Health Care, 101-500 employees

4.0
April 2020

Great software!

Pros

It is so user-friendly and enjoyable to navigate. I am a happy user through and through!

Cons

Navigating through it proved to be somewhat challenging for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

B

Brittany

Hospital & Health Care, 51-100 employees

Less than a year

5.0
April 2020

Eddy Software Review

Pros

Eddy's features are a breeze to use. It keeps all my providers organized and up-to-date effortlessly.

Cons

My only gripe with this software is having to frequently clear my cache to see updated information.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

C

Carleetha

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
April 2020

A must for smaller organizations

Pros

For small organizations like ours, Eddy is indispensable. We don't have the resources for a full-time Credentialing Specialist. Their customer service and expertise are unmatched.

Cons

There is a slight learning curve to master the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hayley

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
April 2020

Eddy

Pros

The software's user-friendliness paired with their sublime customer service is a winning combination.

Cons

I wish there was an easier method for inputting provider information, as I had to do it all manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C

Colleen

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
June 2019

Credentialing

Pros

The software's navigational ease is truly astounding.

Cons

I genuinely can't find any downsides to this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brittany

Financial Services, 1-10 employees

Less than a year

5.0
June 2019

Best new Credentialing Software on the Market!!

Pros

Excellent customer service, budget-friendly, fast, and user-friendly!

Cons

Everything has been fantastic with no complaints! They regularly release new features for existing clients to enjoy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Darlene

Hospital & Health Care, 101-500 employees

5.0
June 2019

Credentialing Specialist

Pros

Maneuvering through the software is remarkably easy.

Cons

I can't think of any cons; it is all positives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Renee

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
June 2019

Great Customer Service and Exceptional Product!

Pros

The ease of using Eddy software is unbeatable! I have tried others, but Eddy is hands down the most intuitive, placing essential features right where you need them, unlike the previous software I used.

Cons

Honestly, there is nothing I dislike. Whenever I needed something the software lacked, they were accommodating in helping me get what I needed!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

KEITH

Management Consulting, 1-10 employees

Less than a year

5.0
June 2019

Eddy Credentialing Software Review

Pros

Being able to upload multiple providers onto one platform is a game-changer.

Cons

It is not readily available in every state for uploading files to carrier sites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
May 2019

Eddy Credentialing

Pros

User-friendly with fantastic support staff who respond almost instantly to my queries.

Cons

No cons at all. I did not see any room for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deja

Hospital & Health Care, 1-10 employees

More than a year

5.0
May 2019

Efficiency + Security = Sustainability

Pros

It is an excellent tool for streamlining enrollment processes, with a straightforward approach for end-users.

Cons

The absence of Zapier integration is a downside, but I believe it might be incorporated in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10