Total 71 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V

Vanessa

Food & Beverages, 500+ employees

Less than a year

5.0
March 2018

Very Self explanatory, puts you in to a routine with daily checks rather quickly.

Pros

FreshCheq is a great addition to our team. It significantly reduces the amount of paperwork we used to deal with daily. It puts all our resources and tools right in the palm of our hands. It was quick to catch on and has become an indispensable part of our daily routine.

Cons

The only aspect I wish I had more control over is the ability to tweak features or make necessary changes specific to my store.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

T

Taylor

Food & Beverages, 51-100 employees

Less than a year

4.0
March 2018

Overall we like freshcheq just wish you could go back and edit an entry.

Pros

It surpasses paper line checks by a mile. It makes line checks much more time-efficient and easier to train staff on.

Cons

I dislike the fact that once you enter a temperature, you can't go back and edit it. I've accidentally entered 14 instead of 140 and couldn't edit it without starting a whole new line check.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

L

Louis

Food & Beverages, 500+ employees

Less than a year

5.0
March 2018

Generally very easy to use. Lags on occasion but not a huge deal.

Pros

The site is accessible on any smartphone, tablet or PC, and multiple people can work on the same or different checks simultaneously.

Cons

Occasionally, the site lags, which can cause problems when using a touch screen phone. For example, the temperature may not register correctly when I press enter. Usually, redoing the last measurement solves the issue, but it can be annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Liddia

Restaurants, 11-50 employees

Less than a year

5.0
March 2018

It is very easy to use when I'm at work.

Pros

It helps my company stay organized and keeps us on top of inventory and tasks that need completion.

Cons

At times, it behaves unpredictably and glitches, inputting information I didn't enter. I wish it had a notification feature to remind me when it's time to complete tasks on my to-do list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, N/A employees

Less than a year

3.0
March 2018

Overall good.

Pros

FreshCheq is quite easy to use. The user interface is well-designed, and the ability to use it on any smart device is a definite plus. Once it's set up properly, checking items is a breeze.

Cons

It's not possible to customize items per station at the store level. Since all stores have different setups, it takes longer to complete the process because some items are duplicates or irrelevant.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

4

S

Sandra

Not Specified, N/A employees

Less than a year

5.0
March 2018

I have found it easy to keep and access all records pertaing to temperature checks.

Pros

I absolutely love how I can quickly and accurately record temperatures. It's a easy to use mainly when I need to recall a specific day or week.

Cons

I found that modifying the order of the logs wasn't as intuitive as I would have preferred. However, the support team was excellent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Callie

Restaurants, 51-100 employees

Less than a year

5.0
February 2018

useful for accountability.

Pros

I love that how Freshcheq keeps us organized which ensures that tasks are completed and providing accountability for accurate numbers. Being able to see exactly who performed each check at what time improves our accuracy.

Cons

It's cumbersome to use on tablets, especially when configuring lists and determining the desired item order. It's also challenging to remove items from the list. We have constantly changing limited-time offers (LTOs), and modifying any line check can be quite bothersome.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

T

Tyler

Food & Beverages, 101-500 employees

Less than a year

4.0
February 2018

So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.

Pros

The ease of use is its best feature. Recording temperatures is super simple, and it's easy to update the items being temped when needed. For a restaurant like ours that changes the menu every few weeks, this is extremely helpful.

Cons

The only thing I dislike is that once you enter a temperature, there's no way to go back and edit it. It's disheartening when you accidentally press a wrong number and receive a failing score for a 14-degree temperature instead of the intended 144!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E

Eric

Not Specified, N/A employees

Less than a year

5.0
February 2018

Great application and works great

Pros

The absence of paperwork to keep track of and having access to records at any time is fantastic. Everything is stored in one place as it eliminates the need to sift through paperwork.

Cons

There's not much wrong with the software, except for occasional freezing when you're halfway through a recording as it makes you to start over.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Not Specified, N/A employees

Less than 6 months

4.0
February 2018

Fairly easy to use. Great for businesses!

Pros

The wide range of checklists you can create and the reminder texts are great. I also like the ability to add multiple users for access.

Cons

The home screen should be customizable, and the tabs on the left could be renamed to reduce confusion for first time users. There are no major flaws, just some refinements to make it a perfect 5/5.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S

Scott

Not Specified, N/A employees

Less than a year

5.0
February 2018

use it everyday. helps us to keep food hot and fresh

Pros

It's simple and easy to use. Also readily available for everyone in the store. Teaching new employees is also not a problem, allowing multiple people to perform checks.

Cons

It's necessary to connect to the internet, and sometimes the service isn't the best, which means we have to use a desktop computer instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Restaurants, 51-100 employees

Less than a year

4.0
February 2018

So farr so good

Pros

The ability to customize it to suit our store's needs ad the ease of use are great. The text reminders are a nice addition. I also love that we can set up the wide range of categories.

Cons

It's frustrating not being able to go back and reset the times for our temperatures. Having the ability to retroactively log our HAACP cooking records would be a useful feature to track and enter them at the end of our shifts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Julie

Food & Beverages, 11-50 employees

Less than a year

5.0
February 2018

We like fresh check

Pros

Operating and understanding this product is not a problem at all. We enjoy working with the app and appreciate its simplicity when entering information. Thank you very much.

Cons

Occasionally, it takes a bit too long to load the app. However, this might be due to our internet provider.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

LaToya

Not Specified, N/A employees

Less than a year

5.0
February 2018

It has been very easy to use

Pros

We've been using this system daily to record temperatures, and it has been smooth and efficient. Everyone I introduce to this system enjoys it as well.

Cons

I hate it when I have to wait for the iPad to charge, but the program remains open instead of shutting down after being idle for a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Not Specified, N/A employees

Less than 6 months

5.0
February 2018

Better organized

Pros

It's much easier to stay organized, and there's no need to print papers. Everything is conveniently in one place. I no longer have to worry about spilled food on papers. Plus, I can easily tell if the staff is completing the checks from home.

Cons

There were instances when we accidentally entered the wrong numbers, and we couldn't go back to correct them. Staff members would forget to charge the iPad, and sometimes they would forget to perform the check entirely.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

C

Courtney

Not Specified, N/A employees

Less than 6 months

4.0
February 2018

It is good

Pros

The software is self-explanatory, and you can instantly determine if the temperatures are right or wrong. Also it's a easy to use.

Cons

I'm not fond of the inability to revisit a missed log. There are days when this feature would come in handy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

C

Chase

Not Specified, N/A employees

Less than 6 months

4.0
February 2018

It's very easy to use., really enjoy using it for our resturant

Pros

FreshCheq is quite user friendly and easy to train our employees on. We rely on it daily, and it's easy to use, especially during our busy shifts.

Cons

Occasionally, it runs slowly, and the notifications can be somewhat bothersome. Also it's challenging to adjust them if I mistakenly enter a wrong number.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C

Cathy

Not Specified, N/A employees

Less than a year

4.0
February 2018

It's a great tool.

Pros

I love the convenience of simply carrying my phone while taking temperatures instead of lugging around a bulky notebook and pencil.

Cons

Sometimes, my fingers accidentally press the wrong keys, and if I don't notice it before hitting enter, I can't change it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Shawn

Hospitality, 51-100 employees

Less than a year

4.0
February 2018

Works well

Pros

Freshcheq is an exceptional program that vividly reduces our paper usage on a daily basis. Before Freshcheq, we would go through almost half a ream of paper printing our checklists. Now, I can easily walk the line with my checklist in hand.

Cons

I would love to have more access to modify the setup of my checklists. Additionally, it would be beneficial to have better organization options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Angelica

Restaurants, 11-50 employees

Less than 6 months

5.0
February 2018

It is a nice way to have temperature logs for my job

Pros

What I love most about this software is how incredibly easy it is to use, simplifying everything.

Cons

Once minor negative of this software is its occasional tendency to glitch, although it doesn't happen very often.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10