Total 71 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jason

Food Production, 1-10 employees

Less than a year

4.0
April 2021

Great restaurant software system

Pros

One of the things I love about this software is its time efficiency. It eliminates the need for paper as you can directly add your templates from your phone. FreshCheq is simple to use and set up as you don't have to be an expert to utilize it.

Cons

As technology progresses, I think it would be fantastic if they incorporated a drag and drop function and allowed offline work as well.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
September 2020

FreshCheq to run your restaurant

Pros

In general, it's an excellent solution that is easy to set up and doesn't require any hardware investment. The mobile interface is superb, making it ideal for managing multiple locations. It has significantly improved our process follow-up, especially in the kitchen.

Cons

Overall, it's very good. Any minor concerns I raised, the customer service quickly addressed them, so I'm personally satisfied with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristin

Restaurants, 51-100 employees

Less than a year

5.0
April 2019

Great product, great value, great service!

Pros

FreshCheq has been contributory in maintaining consistency with our temperature logs and food safety practices. Since we started using FreshCheq, we haven't missed a single temperature issue during our food safety evaluations.

Cons

The new app resolved all the issues we had. Ans it has made using FreshCheq even simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Casie

Restaurants, 500+ employees

Less than 6 months

5.0
April 2019

BWW

Pros

It brings substantial cost savings by eliminating the need for paper and toner. Managers and staff can easily complete checklists on their phones instead of searching for clipboards or printing sheets every morning.

Cons

I have no complaints. I think this app is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

ryan

Food & Beverages, 11-50 employees

Less than a year

5.0
April 2019

Review

Pros

The simplicity of the software is fantastic, and it's incredibly easy for staff to use. The text updates for managers are a great addition.

Cons

Sometimes, when we're closed or on a snow day, the app doesn't recognize it, so we can't prevent temperature entries on those days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cassie

Restaurants, 11-50 employees

Less than 6 months

4.0
April 2019

Neutral

Pros

It's easy for new employees to learn, and it comes with some fantastic features.

Cons

It's not easy to set up for my specific type of business, and it's also not simple to have multiple people set up on it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

C

Chris

Food & Beverages, 500+ employees

More than a year

5.0
April 2019

Safety is our Security

Pros

FreshCheq is remarkably user-friendly, and the reporting dashboards are highly functional, making it easy to compare data across multiple units.

Cons

There's nothing I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Restaurants, 11-50 employees

Less than a year

4.0
April 2019

Ease of Use

Pros

The app is relatively user friendly for performing various tasks.

Cons

It would be more convenient if I didn't have to enter a PIN for each task. Once logged in, it would make sense to navigate between tasks without needing to re enter the PIN.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 101-500 employees

Less than a year

4.0
April 2019

Ease of service

Pros

The software is highly intuitive and easy to operate throughout the day, even on multiple occasions.

Cons

Everything is perfectly fine. Also the program's compatibility and adaptability to other forms and software are commendable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

M

mike

Restaurants, 101-500 employees

More than a year

5.0
April 2019

awsome

Pros

The features I really like are the daily reporting and the notifications.

Cons

Honestly, I don't have any complaints. It fulfills all my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

3.0
April 2019

A product in development that doesn't need extra hardware, but requires some patience.

Pros

It doesn't require any special hardware to operate. You can use any cell phone, tablet or computer. Unlike other temperature checking services that necessitate purchasing proprietary thermometers, this software doesn't have such requirements. Teaching others how to use the product doesn't take much time. The interface is relatively straightforward.

Cons

This product feels incomplete to me. It lacks flexibility for on-the-fly changes to usage and sequencing. The reporting system often malfunctions, showing incomplete processes incorrectly. It relies on internet access quality rather than being a true standalone product.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

S

Sarah

Restaurants, 51-100 employees

Less than a year

5.0
April 2019

Amazing product

Pros

The customer service is excellent and it's so easy to use. I highly recommend it to everyone. It simplifies temperature monitoring and checklist completion.

Cons

I have absolutely nothing negative to say. It's an excellent product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kevin

Restaurants, 11-50 employees

Less than a year

4.0
April 2019

general manager

Pros

It is great for record-keeping purposes and it is quite easy to use and their customer support is good.

Cons

No complaints as I prefer this app over others. It's much better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

3.0
April 2019

Fresh check in a resturant enviroment

Pros

The setup was easy and clean. It's simple to use and has the potential for benefits in other industries as well.

Cons

It didn't get the reporting or ease of access that I needed. I required more options than what was available, so I pursued a different path.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

6

Functionality

6

M

Missy

Food & Beverages, 51-100 employees

Less than a year

5.0
April 2019

Great Product

Pros

I'm thrilled with my purchase of this software. It's incredibly user-friendly and easy to set up. Considering what you get, it's a fantastic value. They constantly update the software to make operations even smoother. We use it for our food logs, checklists and closing responsibilities. It's fantastic to have all our temperature logs in one place when the food inspector visits; we can quickly access and share them. It's also a valuable tool for team accountability. I particularly like the newly created app that allows photo capture as well.

Cons

There isn't anything about FreshCheq that we don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Spencer

Restaurants, 11-50 employees

Less than a year

4.0
April 2019

Restaurant

Pros

There's no need for a paper trail, and multiple people can use it. You can easily track how many tasks you've missed.

Cons

To see missed days, I have to use a computer. It's challenging to view on the phone. Additionally, if I enter the wrong temperature, I can't go back and change it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Tesla

Restaurants, 11-50 employees

More than a year

5.0
April 2019

Save paper, and time by using FreshCheq

Pros

FreshCheq is user-friendly as it eliminates the use of paper. It records daily, weekly and monthly data. You can communicate via text or email if a task needs completion or wasn't done.

Cons

It would be nice to have a feature where I could click and drag an item instead of using up and down arrows. As it is something that is a bit time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kyle

Food & Beverages, 11-50 employees

Less than a year

3.0
April 2019

Great idea

Pros

It's wonderful to have shift tools conveniently accessible on your mobile device, especially as everything seems to be moving in that direction.

Cons

The reporting system is slow and cumbersome. It's difficult to use the program to address issues because the only way to proceed is to explain how I fixed it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

N

nancy

Restaurants, 11-50 employees

More than a year

5.0
March 2019

Easy to use

Pros

It's a better option over paper logs, and it's quick and easy to use.

Cons

Well to me personally, there's nothing about this that I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

daniel

Restaurants, 51-100 employees

More than a year

5.0
January 2019

Keeps your food fresh and in check

Pros

Allows me to enter temperature data through my phone. We used to rely on paper logs, but as technology evolves so do our methods.

Cons

The time frames for each temperature log are strict. If you miss it, there is no going back to correct it later.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10