FreshCheq Reviews
71 Review(s)
softwareOverall Rating
4.5
71 Review(s)
Rating Distribution
5
(41)
4
(25)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
71 Review(s)
Rating Distribution
5
(41)
4
(25)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
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Great restaurant software system
Great restaurant software system
Pros
One of the things I love about this software is its time efficiency. It eliminates the need for paper as you can directly add your templates from your phone. FreshCheq is simple to use and set up as you don't have to be an expert to utilize it.
Cons
As technology progresses, I think it would be fantastic if they incorporated a drag and drop function and allowed offline work as well.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Jason
Food Production, 1-10 employees
Less than a year
April 2021
FreshCheq to run your restaurant
FreshCheq to run your restaurant
Pros
In general, it's an excellent solution that is easy to set up and doesn't require any hardware investment. The mobile interface is superb, making it ideal for managing multiple locations. It has significantly improved our process follow-up, especially in the kitchen.
Cons
Overall, it's very good. Any minor concerns I raised, the customer service quickly addressed them, so I'm personally satisfied with the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
September 2020
Great product, great value, great service!
Great product, great value, great service!
Pros
FreshCheq has been contributory in maintaining consistency with our temperature logs and food safety practices. Since we started using FreshCheq, we haven't missed a single temperature issue during our food safety evaluations.
Cons
The new app resolved all the issues we had. Ans it has made using FreshCheq even simpler.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristin
Restaurants, 51-100 employees
Less than a year
April 2019
BWW
BWW
Pros
It brings substantial cost savings by eliminating the need for paper and toner. Managers and staff can easily complete checklists on their phones instead of searching for clipboards or printing sheets every morning.
Cons
I have no complaints. I think this app is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casie
Restaurants, 500+ employees
Less than 6 months
April 2019
Review
Review
Pros
The simplicity of the software is fantastic, and it's incredibly easy for staff to use. The text updates for managers are a great addition.
Cons
Sometimes, when we're closed or on a snow day, the app doesn't recognize it, so we can't prevent temperature entries on those days.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ryan
Food & Beverages, 11-50 employees
Less than a year
April 2019
Neutral
Neutral
Pros
It's easy for new employees to learn, and it comes with some fantastic features.
Cons
It's not easy to set up for my specific type of business, and it's also not simple to have multiple people set up on it.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
Cassie
Restaurants, 11-50 employees
Less than 6 months
April 2019
Safety is our Security
Safety is our Security
Pros
FreshCheq is remarkably user-friendly, and the reporting dashboards are highly functional, making it easy to compare data across multiple units.
Cons
There's nothing I dislike about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Food & Beverages, 500+ employees
More than a year
April 2019
Ease of Use
Ease of Use
Pros
The app is relatively user friendly for performing various tasks.
Cons
It would be more convenient if I didn't have to enter a PIN for each task. Once logged in, it would make sense to navigate between tasks without needing to re enter the PIN.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Adam
Restaurants, 11-50 employees
Less than a year
April 2019
Ease of service
Ease of service
Pros
The software is highly intuitive and easy to operate throughout the day, even on multiple occasions.
Cons
Everything is perfectly fine. Also the program's compatibility and adaptability to other forms and software are commendable.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less than a year
April 2019
awsome
awsome
Pros
The features I really like are the daily reporting and the notifications.
Cons
Honestly, I don't have any complaints. It fulfills all my needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mike
Restaurants, 101-500 employees
More than a year
April 2019
A product in development that doesn't need extra hardware, but requires some patience.
A product in development that doesn't need extra hardware, but requires some patience.
Pros
It doesn't require any special hardware to operate. You can use any cell phone, tablet or computer. Unlike other temperature checking services that necessitate purchasing proprietary thermometers, this software doesn't have such requirements. Teaching others how to use the product doesn't take much time. The interface is relatively straightforward.
Cons
This product feels incomplete to me. It lacks flexibility for on-the-fly changes to usage and sequencing. The reporting system often malfunctions, showing incomplete processes incorrectly. It relies on internet access quality rather than being a true standalone product.
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
April 2019
Amazing product
Amazing product
Pros
The customer service is excellent and it's so easy to use. I highly recommend it to everyone. It simplifies temperature monitoring and checklist completion.
Cons
I have absolutely nothing negative to say. It's an excellent product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Restaurants, 51-100 employees
Less than a year
April 2019
general manager
general manager
Pros
It is great for record-keeping purposes and it is quite easy to use and their customer support is good.
Cons
No complaints as I prefer this app over others. It's much better.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
kevin
Restaurants, 11-50 employees
Less than a year
April 2019
Fresh check in a resturant enviroment
Fresh check in a resturant enviroment
Pros
The setup was easy and clean. It's simple to use and has the potential for benefits in other industries as well.
Cons
It didn't get the reporting or ease of access that I needed. I required more options than what was available, so I pursued a different path.
Ease of use
10
Value for money
4
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than 6 months
April 2019
Great Product
Great Product
Pros
I'm thrilled with my purchase of this software. It's incredibly user-friendly and easy to set up. Considering what you get, it's a fantastic value. They constantly update the software to make operations even smoother. We use it for our food logs, checklists and closing responsibilities. It's fantastic to have all our temperature logs in one place when the food inspector visits; we can quickly access and share them. It's also a valuable tool for team accountability. I particularly like the newly created app that allows photo capture as well.
Cons
There isn't anything about FreshCheq that we don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Missy
Food & Beverages, 51-100 employees
Less than a year
April 2019
Restaurant
Restaurant
Pros
There's no need for a paper trail, and multiple people can use it. You can easily track how many tasks you've missed.
Cons
To see missed days, I have to use a computer. It's challenging to view on the phone. Additionally, if I enter the wrong temperature, I can't go back and change it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Spencer
Restaurants, 11-50 employees
Less than a year
April 2019
Save paper, and time by using FreshCheq
Save paper, and time by using FreshCheq
Pros
FreshCheq is user-friendly as it eliminates the use of paper. It records daily, weekly and monthly data. You can communicate via text or email if a task needs completion or wasn't done.
Cons
It would be nice to have a feature where I could click and drag an item instead of using up and down arrows. As it is something that is a bit time-consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tesla
Restaurants, 11-50 employees
More than a year
April 2019
Great idea
Great idea
Pros
It's wonderful to have shift tools conveniently accessible on your mobile device, especially as everything seems to be moving in that direction.
Cons
The reporting system is slow and cumbersome. It's difficult to use the program to address issues because the only way to proceed is to explain how I fixed it.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Kyle
Food & Beverages, 11-50 employees
Less than a year
April 2019
Easy to use
Easy to use
Pros
It's a better option over paper logs, and it's quick and easy to use.
Cons
Well to me personally, there's nothing about this that I don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nancy
Restaurants, 11-50 employees
More than a year
March 2019
Keeps your food fresh and in check
Keeps your food fresh and in check
Pros
Allows me to enter temperature data through my phone. We used to rely on paper logs, but as technology evolves so do our methods.
Cons
The time frames for each temperature log are strict. If you miss it, there is no going back to correct it later.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
daniel
Restaurants, 51-100 employees
More than a year
January 2019
Fresh cheq
Fresh cheq
Pros
FreshCheq is a fantastic way to track temperatures. It motivates employees to get their temperatures done.
Cons
I expected the setup process to be easier. I would also prefer having an app.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Abby
Restaurants, 11-50 employees
Less than 6 months
November 2018
FreshCheq for Moes
FreshCheq for Moes
Pros
What I like the most is the notifications it sends. Furthermore It's easy to use.
Cons
Managers should have the ability to edit temperature entries in case they are unable to enter them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shane
Restaurants, 11-50 employees
Less than a year
November 2018
Great!
Great!
Pros
We absolutely love FreshCheq. It completely transformed our approach to temperature logs. The reminders keep us accountable, which is fantastic. It's amazing to see how much our food waste costs us down to the penny.
Cons
The only drawback is that we can't go back and edit a temperature once it's been entered if someone presses the wrong button.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rachel
Restaurants, 11-50 employees
Less than a year
November 2018
FreshCheq conversion
FreshCheq conversion
Pros
Once we set it up correctly for our needs, it was easy to use. We loved getting rid of the bulk of paper and pencil and being able to access accurate reports.
Cons
It took some time to fine-tune the logs to our desired specifications, but that's to be expected.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Amy
Restaurants, 11-50 employees
Less than 6 months
November 2018
Great Application for Food Service
Great Application for Food Service
Pros
Having a daily record at your fingertips is a plus. Also it's easy to use.
Cons
This software is great. There's not much to dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andre
Food & Beverages, 101-500 employees
Less than a year
November 2018
Freshcheq review
Freshcheq review
Pros
It saves money on paper and toner. Also it is very easy to use.
Cons
The server tends to slow down during peak hours. It would also be nice to set up recurring alerts for Freshcheq reminders, not just when we miss doing it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
November 2018
Great program
Great program
Pros
Using it is was not an issue from the beginning. We are pleased with the program, and it's incredibly helpful.
Cons
Overall, there's not much to complain about. Occasionally, if you input the wrong number, it won't allow you to change it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Food & Beverages, 11-50 employees
Less than a year
November 2018
Great
Great
Pros
Freshcheq simplifies food safety. The text reminders for line checks are incredibly helpful. It's user-friendly and customizable.
Cons
Sometimes, I encounter issues where the program won't load.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Tiara
Restaurants, 11-50 employees
Less than a year
November 2018
Fresh cheq review
Fresh cheq review
Pros
It simplifies the process of taking temperatures for products. I can simply enter them on my phone and continue with my day.
Cons
I have nothing bad to say. Everything about this software is truly wonderful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Restaurants, 11-50 employees
Less than a year
November 2018
It's good
It's good
Pros
What I like the most is that now I do not have to store temperature logs on paper.
Cons
If you make a mistake, there's no way to go back and fix it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kyle
Restaurants, 11-50 employees
Less than a year
November 2018
I like fresh cheq
I like fresh cheq
Pros
I love how easy it is to use, and it's great for ensuring temperatures are consistently recorded every day.
Cons
Uploading quality assurance pictures in areas with weak Wi-Fi can be challenging.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Christopher
Restaurants, 11-50 employees
Less than a year
November 2018
Ease of use
Ease of use
Pros
Setting up different storage areas was a hassle free process. It's not complicated at all.
Cons
I can't really think of any cons as it functions great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Greg
Research, 11-50 employees
Less than a year
October 2018
Good but could be better
Good but could be better
Pros
Almost uncomplicated to use and set up. It keeps track of checks, eliminating the need for extra paperwork and clutter.
Cons
I thnk it would be beneficial if the software could be more customizable for individual locations when multiple locations are involved.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Robert
Food & Beverages, 11-50 employees
Less than a year
October 2018
Food Safety - Made Simple
Food Safety - Made Simple
Pros
Simplicity at its best as it is so easy to use and learn. It helps oversee food safety by effortlessly recording food temperatures and more.
Cons
One downside of using the software on a mobile phone is its usability. It should be more "mobile friendly."
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Restaurants, 51-100 employees
Less than a year
October 2018
Easy to cheq
Easy to cheq
Pros
This program is quite easy to use right from the start. It's also easy to demonstrate to new staff members.
Cons
Occasionally, it takes a little while to move to the next section, but I think it may be due to our internet connection.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
Restaurants, 11-50 employees
Less than a year
October 2018
Saves time and paper
Saves time and paper
Pros
It's a highly effective way to report temperatures and inspect the restaurant throughout the day. It's much more efficient compared to pen and paper. Saving daily printing reduces ink and paper usage.
Cons
It would be convenient if I could make corrections at the end of the questionnaire. Instead of addressing each fail individually, so having a list of fails at the end for products under similar conditions would be nice.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chad
Restaurants, 51-100 employees
Less than a year
September 2018
Daily use
Daily use
Pros
With this software not it is much easier and faster to track and review. I also like the reminders, although it would be nice to be able to turn them off when not working.
Cons
The only issue I encounter is when I press the wrong button, as there's no way to go back and redo. It would be better to have a option to rectify mistakes.
Ease of use
6
Value for money
5
Customer Support
8
Functionality
8
Tami
Food & Beverages, 51-100 employees
Less than 6 months
March 2018
easy to use
easy to use
Pros
Overall, I find the software very user-friendly. It provides a fantastic and easy way to keep track of everything without the clutter of papers.
Cons
It's challenging to rectify mistakes when I input incorrect temperatures, which tends to happen with my large fingers on my phone.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sharon
Restaurants, 500+ employees
Less than 6 months
March 2018
Easy to use
Easy to use
Pros
Best thing is that program sends out helpful reminders throughout the day. It ensures that the team and I stay on top of tasks every day.
Cons
Setting up can be challenging, and occasionally, rearranging items can be difficult. Overall, it's a valuable tool to have at the store.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jeff
Restaurants, N/A employees
Less than a year
March 2018
Very Good So far, easy to use. Helps us deliver on food saftey
Very Good So far, easy to use. Helps us deliver on food saftey
Pros
What I like the most about this software is how easy it is to use. When you have a lot of other tasks to handle, simplicity is always a blessing.
Cons
What I like the least about this software is the abundance of colors on the interface. I would prefer a cleaner look that makes it easier to read.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
March 2018
Very Self explanatory, puts you in to a routine with daily checks rather quickly.
Very Self explanatory, puts you in to a routine with daily checks rather quickly.
Pros
FreshCheq is a great addition to our team. It significantly reduces the amount of paperwork we used to deal with daily. It puts all our resources and tools right in the palm of our hands. It was quick to catch on and has become an indispensable part of our daily routine.
Cons
The only aspect I wish I had more control over is the ability to tweak features or make necessary changes specific to my store.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Vanessa
Food & Beverages, 500+ employees
Less than a year
March 2018
Overall we like freshcheq just wish you could go back and edit an entry.
Overall we like freshcheq just wish you could go back and edit an entry.
Pros
It surpasses paper line checks by a mile. It makes line checks much more time-efficient and easier to train staff on.
Cons
I dislike the fact that once you enter a temperature, you can't go back and edit it. I've accidentally entered 14 instead of 140 and couldn't edit it without starting a whole new line check.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Taylor
Food & Beverages, 51-100 employees
Less than a year
March 2018
Generally very easy to use. Lags on occasion but not a huge deal.
Generally very easy to use. Lags on occasion but not a huge deal.
Pros
The site is accessible on any smartphone, tablet or PC, and multiple people can work on the same or different checks simultaneously.
Cons
Occasionally, the site lags, which can cause problems when using a touch screen phone. For example, the temperature may not register correctly when I press enter. Usually, redoing the last measurement solves the issue, but it can be annoying.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Louis
Food & Beverages, 500+ employees
Less than a year
March 2018
It is very easy to use when I'm at work.
It is very easy to use when I'm at work.
Pros
It helps my company stay organized and keeps us on top of inventory and tasks that need completion.
Cons
At times, it behaves unpredictably and glitches, inputting information I didn't enter. I wish it had a notification feature to remind me when it's time to complete tasks on my to-do list.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Liddia
Restaurants, 11-50 employees
Less than a year
March 2018
Overall good.
Overall good.
Pros
FreshCheq is quite easy to use. The user interface is well-designed, and the ability to use it on any smart device is a definite plus. Once it's set up properly, checking items is a breeze.
Cons
It's not possible to customize items per station at the store level. Since all stores have different setups, it takes longer to complete the process because some items are duplicates or irrelevant.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
4
Anonymous
Not Specified, N/A employees
Less than a year
March 2018
I have found it easy to keep and access all records pertaing to temperature checks.
I have found it easy to keep and access all records pertaing to temperature checks.
Pros
I absolutely love how I can quickly and accurately record temperatures. It's a easy to use mainly when I need to recall a specific day or week.
Cons
I found that modifying the order of the logs wasn't as intuitive as I would have preferred. However, the support team was excellent.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sandra
Not Specified, N/A employees
Less than a year
March 2018
useful for accountability.
useful for accountability.
Pros
I love that how Freshcheq keeps us organized which ensures that tasks are completed and providing accountability for accurate numbers. Being able to see exactly who performed each check at what time improves our accuracy.
Cons
It's cumbersome to use on tablets, especially when configuring lists and determining the desired item order. It's also challenging to remove items from the list. We have constantly changing limited-time offers (LTOs), and modifying any line check can be quite bothersome.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Callie
Restaurants, 51-100 employees
Less than a year
February 2018
So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.
So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.
Pros
The ease of use is its best feature. Recording temperatures is super simple, and it's easy to update the items being temped when needed. For a restaurant like ours that changes the menu every few weeks, this is extremely helpful.
Cons
The only thing I dislike is that once you enter a temperature, there's no way to go back and edit it. It's disheartening when you accidentally press a wrong number and receive a failing score for a 14-degree temperature instead of the intended 144!
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tyler
Food & Beverages, 101-500 employees
Less than a year
February 2018
Great application and works great
Great application and works great
Pros
The absence of paperwork to keep track of and having access to records at any time is fantastic. Everything is stored in one place as it eliminates the need to sift through paperwork.
Cons
There's not much wrong with the software, except for occasional freezing when you're halfway through a recording as it makes you to start over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Not Specified, N/A employees
Less than a year
February 2018
Fairly easy to use. Great for businesses!
Fairly easy to use. Great for businesses!
Pros
The wide range of checklists you can create and the reminder texts are great. I also like the ability to add multiple users for access.
Cons
The home screen should be customizable, and the tabs on the left could be renamed to reduce confusion for first time users. There are no major flaws, just some refinements to make it a perfect 5/5.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Mike
Not Specified, N/A employees
Less than 6 months
February 2018
Filters
Sort by:
Great restaurant software system
Great restaurant software system
Pros
One of the things I love about this software is its time efficiency. It eliminates the need for paper as you can directly add your templates from your phone. FreshCheq is simple to use and set up as you don't have to be an expert to utilize it.
Cons
As technology progresses, I think it would be fantastic if they incorporated a drag and drop function and allowed offline work as well.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Jason
Food Production, 1-10 employees
Less than a year
April 2021
FreshCheq to run your restaurant
FreshCheq to run your restaurant
Pros
In general, it's an excellent solution that is easy to set up and doesn't require any hardware investment. The mobile interface is superb, making it ideal for managing multiple locations. It has significantly improved our process follow-up, especially in the kitchen.
Cons
Overall, it's very good. Any minor concerns I raised, the customer service quickly addressed them, so I'm personally satisfied with the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
September 2020
Great product, great value, great service!
Great product, great value, great service!
Pros
FreshCheq has been contributory in maintaining consistency with our temperature logs and food safety practices. Since we started using FreshCheq, we haven't missed a single temperature issue during our food safety evaluations.
Cons
The new app resolved all the issues we had. Ans it has made using FreshCheq even simpler.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristin
Restaurants, 51-100 employees
Less than a year
April 2019
BWW
BWW
Pros
It brings substantial cost savings by eliminating the need for paper and toner. Managers and staff can easily complete checklists on their phones instead of searching for clipboards or printing sheets every morning.
Cons
I have no complaints. I think this app is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casie
Restaurants, 500+ employees
Less than 6 months
April 2019
Review
Review
Pros
The simplicity of the software is fantastic, and it's incredibly easy for staff to use. The text updates for managers are a great addition.
Cons
Sometimes, when we're closed or on a snow day, the app doesn't recognize it, so we can't prevent temperature entries on those days.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ryan
Food & Beverages, 11-50 employees
Less than a year
April 2019
Neutral
Neutral
Pros
It's easy for new employees to learn, and it comes with some fantastic features.
Cons
It's not easy to set up for my specific type of business, and it's also not simple to have multiple people set up on it.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
Cassie
Restaurants, 11-50 employees
Less than 6 months
April 2019
Safety is our Security
Safety is our Security
Pros
FreshCheq is remarkably user-friendly, and the reporting dashboards are highly functional, making it easy to compare data across multiple units.
Cons
There's nothing I dislike about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Food & Beverages, 500+ employees
More than a year
April 2019
Ease of Use
Ease of Use
Pros
The app is relatively user friendly for performing various tasks.
Cons
It would be more convenient if I didn't have to enter a PIN for each task. Once logged in, it would make sense to navigate between tasks without needing to re enter the PIN.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Adam
Restaurants, 11-50 employees
Less than a year
April 2019
Ease of service
Ease of service
Pros
The software is highly intuitive and easy to operate throughout the day, even on multiple occasions.
Cons
Everything is perfectly fine. Also the program's compatibility and adaptability to other forms and software are commendable.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less than a year
April 2019
awsome
awsome
Pros
The features I really like are the daily reporting and the notifications.
Cons
Honestly, I don't have any complaints. It fulfills all my needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mike
Restaurants, 101-500 employees
More than a year
April 2019
A product in development that doesn't need extra hardware, but requires some patience.
A product in development that doesn't need extra hardware, but requires some patience.
Pros
It doesn't require any special hardware to operate. You can use any cell phone, tablet or computer. Unlike other temperature checking services that necessitate purchasing proprietary thermometers, this software doesn't have such requirements. Teaching others how to use the product doesn't take much time. The interface is relatively straightforward.
Cons
This product feels incomplete to me. It lacks flexibility for on-the-fly changes to usage and sequencing. The reporting system often malfunctions, showing incomplete processes incorrectly. It relies on internet access quality rather than being a true standalone product.
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
April 2019
Amazing product
Amazing product
Pros
The customer service is excellent and it's so easy to use. I highly recommend it to everyone. It simplifies temperature monitoring and checklist completion.
Cons
I have absolutely nothing negative to say. It's an excellent product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Restaurants, 51-100 employees
Less than a year
April 2019
general manager
general manager
Pros
It is great for record-keeping purposes and it is quite easy to use and their customer support is good.
Cons
No complaints as I prefer this app over others. It's much better.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
kevin
Restaurants, 11-50 employees
Less than a year
April 2019
Fresh check in a resturant enviroment
Fresh check in a resturant enviroment
Pros
The setup was easy and clean. It's simple to use and has the potential for benefits in other industries as well.
Cons
It didn't get the reporting or ease of access that I needed. I required more options than what was available, so I pursued a different path.
Ease of use
10
Value for money
4
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than 6 months
April 2019
Great Product
Great Product
Pros
I'm thrilled with my purchase of this software. It's incredibly user-friendly and easy to set up. Considering what you get, it's a fantastic value. They constantly update the software to make operations even smoother. We use it for our food logs, checklists and closing responsibilities. It's fantastic to have all our temperature logs in one place when the food inspector visits; we can quickly access and share them. It's also a valuable tool for team accountability. I particularly like the newly created app that allows photo capture as well.
Cons
There isn't anything about FreshCheq that we don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Missy
Food & Beverages, 51-100 employees
Less than a year
April 2019
Restaurant
Restaurant
Pros
There's no need for a paper trail, and multiple people can use it. You can easily track how many tasks you've missed.
Cons
To see missed days, I have to use a computer. It's challenging to view on the phone. Additionally, if I enter the wrong temperature, I can't go back and change it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Spencer
Restaurants, 11-50 employees
Less than a year
April 2019
Save paper, and time by using FreshCheq
Save paper, and time by using FreshCheq
Pros
FreshCheq is user-friendly as it eliminates the use of paper. It records daily, weekly and monthly data. You can communicate via text or email if a task needs completion or wasn't done.
Cons
It would be nice to have a feature where I could click and drag an item instead of using up and down arrows. As it is something that is a bit time-consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tesla
Restaurants, 11-50 employees
More than a year
April 2019
Great idea
Great idea
Pros
It's wonderful to have shift tools conveniently accessible on your mobile device, especially as everything seems to be moving in that direction.
Cons
The reporting system is slow and cumbersome. It's difficult to use the program to address issues because the only way to proceed is to explain how I fixed it.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Kyle
Food & Beverages, 11-50 employees
Less than a year
April 2019
Easy to use
Easy to use
Pros
It's a better option over paper logs, and it's quick and easy to use.
Cons
Well to me personally, there's nothing about this that I don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nancy
Restaurants, 11-50 employees
More than a year
March 2019
Keeps your food fresh and in check
Keeps your food fresh and in check
Pros
Allows me to enter temperature data through my phone. We used to rely on paper logs, but as technology evolves so do our methods.
Cons
The time frames for each temperature log are strict. If you miss it, there is no going back to correct it later.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
daniel
Restaurants, 51-100 employees
More than a year
January 2019
Fresh cheq
Fresh cheq
Pros
FreshCheq is a fantastic way to track temperatures. It motivates employees to get their temperatures done.
Cons
I expected the setup process to be easier. I would also prefer having an app.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Abby
Restaurants, 11-50 employees
Less than 6 months
November 2018
FreshCheq for Moes
FreshCheq for Moes
Pros
What I like the most is the notifications it sends. Furthermore It's easy to use.
Cons
Managers should have the ability to edit temperature entries in case they are unable to enter them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shane
Restaurants, 11-50 employees
Less than a year
November 2018
Great!
Great!
Pros
We absolutely love FreshCheq. It completely transformed our approach to temperature logs. The reminders keep us accountable, which is fantastic. It's amazing to see how much our food waste costs us down to the penny.
Cons
The only drawback is that we can't go back and edit a temperature once it's been entered if someone presses the wrong button.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rachel
Restaurants, 11-50 employees
Less than a year
November 2018
FreshCheq conversion
FreshCheq conversion
Pros
Once we set it up correctly for our needs, it was easy to use. We loved getting rid of the bulk of paper and pencil and being able to access accurate reports.
Cons
It took some time to fine-tune the logs to our desired specifications, but that's to be expected.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Amy
Restaurants, 11-50 employees
Less than 6 months
November 2018
Great Application for Food Service
Great Application for Food Service
Pros
Having a daily record at your fingertips is a plus. Also it's easy to use.
Cons
This software is great. There's not much to dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andre
Food & Beverages, 101-500 employees
Less than a year
November 2018
Freshcheq review
Freshcheq review
Pros
It saves money on paper and toner. Also it is very easy to use.
Cons
The server tends to slow down during peak hours. It would also be nice to set up recurring alerts for Freshcheq reminders, not just when we miss doing it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
November 2018
Great program
Great program
Pros
Using it is was not an issue from the beginning. We are pleased with the program, and it's incredibly helpful.
Cons
Overall, there's not much to complain about. Occasionally, if you input the wrong number, it won't allow you to change it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Food & Beverages, 11-50 employees
Less than a year
November 2018
Great
Great
Pros
Freshcheq simplifies food safety. The text reminders for line checks are incredibly helpful. It's user-friendly and customizable.
Cons
Sometimes, I encounter issues where the program won't load.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Tiara
Restaurants, 11-50 employees
Less than a year
November 2018
Fresh cheq review
Fresh cheq review
Pros
It simplifies the process of taking temperatures for products. I can simply enter them on my phone and continue with my day.
Cons
I have nothing bad to say. Everything about this software is truly wonderful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Restaurants, 11-50 employees
Less than a year
November 2018
It's good
It's good
Pros
What I like the most is that now I do not have to store temperature logs on paper.
Cons
If you make a mistake, there's no way to go back and fix it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kyle
Restaurants, 11-50 employees
Less than a year
November 2018
I like fresh cheq
I like fresh cheq
Pros
I love how easy it is to use, and it's great for ensuring temperatures are consistently recorded every day.
Cons
Uploading quality assurance pictures in areas with weak Wi-Fi can be challenging.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Christopher
Restaurants, 11-50 employees
Less than a year
November 2018
Ease of use
Ease of use
Pros
Setting up different storage areas was a hassle free process. It's not complicated at all.
Cons
I can't really think of any cons as it functions great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Greg
Research, 11-50 employees
Less than a year
October 2018
Good but could be better
Good but could be better
Pros
Almost uncomplicated to use and set up. It keeps track of checks, eliminating the need for extra paperwork and clutter.
Cons
I thnk it would be beneficial if the software could be more customizable for individual locations when multiple locations are involved.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Robert
Food & Beverages, 11-50 employees
Less than a year
October 2018
Food Safety - Made Simple
Food Safety - Made Simple
Pros
Simplicity at its best as it is so easy to use and learn. It helps oversee food safety by effortlessly recording food temperatures and more.
Cons
One downside of using the software on a mobile phone is its usability. It should be more "mobile friendly."
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Restaurants, 51-100 employees
Less than a year
October 2018
Easy to cheq
Easy to cheq
Pros
This program is quite easy to use right from the start. It's also easy to demonstrate to new staff members.
Cons
Occasionally, it takes a little while to move to the next section, but I think it may be due to our internet connection.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
Restaurants, 11-50 employees
Less than a year
October 2018
Saves time and paper
Saves time and paper
Pros
It's a highly effective way to report temperatures and inspect the restaurant throughout the day. It's much more efficient compared to pen and paper. Saving daily printing reduces ink and paper usage.
Cons
It would be convenient if I could make corrections at the end of the questionnaire. Instead of addressing each fail individually, so having a list of fails at the end for products under similar conditions would be nice.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chad
Restaurants, 51-100 employees
Less than a year
September 2018
Daily use
Daily use
Pros
With this software not it is much easier and faster to track and review. I also like the reminders, although it would be nice to be able to turn them off when not working.
Cons
The only issue I encounter is when I press the wrong button, as there's no way to go back and redo. It would be better to have a option to rectify mistakes.
Ease of use
6
Value for money
5
Customer Support
8
Functionality
8
Tami
Food & Beverages, 51-100 employees
Less than 6 months
March 2018
easy to use
easy to use
Pros
Overall, I find the software very user-friendly. It provides a fantastic and easy way to keep track of everything without the clutter of papers.
Cons
It's challenging to rectify mistakes when I input incorrect temperatures, which tends to happen with my large fingers on my phone.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sharon
Restaurants, 500+ employees
Less than 6 months
March 2018
Easy to use
Easy to use
Pros
Best thing is that program sends out helpful reminders throughout the day. It ensures that the team and I stay on top of tasks every day.
Cons
Setting up can be challenging, and occasionally, rearranging items can be difficult. Overall, it's a valuable tool to have at the store.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jeff
Restaurants, N/A employees
Less than a year
March 2018
Very Good So far, easy to use. Helps us deliver on food saftey
Very Good So far, easy to use. Helps us deliver on food saftey
Pros
What I like the most about this software is how easy it is to use. When you have a lot of other tasks to handle, simplicity is always a blessing.
Cons
What I like the least about this software is the abundance of colors on the interface. I would prefer a cleaner look that makes it easier to read.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
March 2018
Very Self explanatory, puts you in to a routine with daily checks rather quickly.
Very Self explanatory, puts you in to a routine with daily checks rather quickly.
Pros
FreshCheq is a great addition to our team. It significantly reduces the amount of paperwork we used to deal with daily. It puts all our resources and tools right in the palm of our hands. It was quick to catch on and has become an indispensable part of our daily routine.
Cons
The only aspect I wish I had more control over is the ability to tweak features or make necessary changes specific to my store.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Vanessa
Food & Beverages, 500+ employees
Less than a year
March 2018
Overall we like freshcheq just wish you could go back and edit an entry.
Overall we like freshcheq just wish you could go back and edit an entry.
Pros
It surpasses paper line checks by a mile. It makes line checks much more time-efficient and easier to train staff on.
Cons
I dislike the fact that once you enter a temperature, you can't go back and edit it. I've accidentally entered 14 instead of 140 and couldn't edit it without starting a whole new line check.
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Taylor
Food & Beverages, 51-100 employees
Less than a year
March 2018
Generally very easy to use. Lags on occasion but not a huge deal.
Generally very easy to use. Lags on occasion but not a huge deal.
Pros
The site is accessible on any smartphone, tablet or PC, and multiple people can work on the same or different checks simultaneously.
Cons
Occasionally, the site lags, which can cause problems when using a touch screen phone. For example, the temperature may not register correctly when I press enter. Usually, redoing the last measurement solves the issue, but it can be annoying.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Louis
Food & Beverages, 500+ employees
Less than a year
March 2018
It is very easy to use when I'm at work.
It is very easy to use when I'm at work.
Pros
It helps my company stay organized and keeps us on top of inventory and tasks that need completion.
Cons
At times, it behaves unpredictably and glitches, inputting information I didn't enter. I wish it had a notification feature to remind me when it's time to complete tasks on my to-do list.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Liddia
Restaurants, 11-50 employees
Less than a year
March 2018
Overall good.
Overall good.
Pros
FreshCheq is quite easy to use. The user interface is well-designed, and the ability to use it on any smart device is a definite plus. Once it's set up properly, checking items is a breeze.
Cons
It's not possible to customize items per station at the store level. Since all stores have different setups, it takes longer to complete the process because some items are duplicates or irrelevant.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
4
Anonymous
Not Specified, N/A employees
Less than a year
March 2018
I have found it easy to keep and access all records pertaing to temperature checks.
I have found it easy to keep and access all records pertaing to temperature checks.
Pros
I absolutely love how I can quickly and accurately record temperatures. It's a easy to use mainly when I need to recall a specific day or week.
Cons
I found that modifying the order of the logs wasn't as intuitive as I would have preferred. However, the support team was excellent.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sandra
Not Specified, N/A employees
Less than a year
March 2018
useful for accountability.
useful for accountability.
Pros
I love that how Freshcheq keeps us organized which ensures that tasks are completed and providing accountability for accurate numbers. Being able to see exactly who performed each check at what time improves our accuracy.
Cons
It's cumbersome to use on tablets, especially when configuring lists and determining the desired item order. It's also challenging to remove items from the list. We have constantly changing limited-time offers (LTOs), and modifying any line check can be quite bothersome.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Callie
Restaurants, 51-100 employees
Less than a year
February 2018
So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.
So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.
Pros
The ease of use is its best feature. Recording temperatures is super simple, and it's easy to update the items being temped when needed. For a restaurant like ours that changes the menu every few weeks, this is extremely helpful.
Cons
The only thing I dislike is that once you enter a temperature, there's no way to go back and edit it. It's disheartening when you accidentally press a wrong number and receive a failing score for a 14-degree temperature instead of the intended 144!
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tyler
Food & Beverages, 101-500 employees
Less than a year
February 2018
Great application and works great
Great application and works great
Pros
The absence of paperwork to keep track of and having access to records at any time is fantastic. Everything is stored in one place as it eliminates the need to sift through paperwork.
Cons
There's not much wrong with the software, except for occasional freezing when you're halfway through a recording as it makes you to start over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Not Specified, N/A employees
Less than a year
February 2018
Fairly easy to use. Great for businesses!
Fairly easy to use. Great for businesses!
Pros
The wide range of checklists you can create and the reminder texts are great. I also like the ability to add multiple users for access.
Cons
The home screen should be customizable, and the tabs on the left could be renamed to reduce confusion for first time users. There are no major flaws, just some refinements to make it a perfect 5/5.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Mike
Not Specified, N/A employees
Less than 6 months
February 2018