Total 71 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Justin

Restaurants, 51-100 employees

Less than a year

5.0
February 2018

Overall, using FreshCheq has been a positive experience and convenient addition to our business.

Pros

It completely eliminates the need for paper records. Users receive text message reminders. It's simple to customize according to your business requirements. Multiple reports allow for detailed analysis of check/log usage. The tablet functionality provides portability. The log streak feature fosters healthy competition among businesses. The customer support is prompt and dependable.

Cons

Currently, there's no app available, so I have to rely on the web page, which can be inconvenient when using a tablet. It requires internet access.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

C

Christine

Not Specified, N/A employees

Less than a year

5.0
February 2018

Good tool

Pros

It's highly user-friendly for teaching and using. The app is very intuitive, and you can easily use it on your phone or tablet while walking through the kitchen and conducting checks.

Cons

I wish there was an option to use a number pad instead of touch input because it can be a bit sensitive. Additionally, there are times when it lags slightly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

R

Rick

Not Specified, N/A employees

Less than 6 months

4.0
February 2018

Good program, easy to execute.

Pros

It provides detailed analysis and is easy to utilize. It saves storage space by reducing paperwork, and the application itself is user-friendly.

Cons

Connectivity issues and the time it takes to complete tasks are my major concerns. Additionally, the ability to customize questions and delete items more efficiently would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Sarah

Not Specified, N/A employees

Less than a year

5.0
February 2018

its been great. super easy to use and keeps great track of the things we need to keep track of.

Pros

It's remarkably easy to use and we can customize it to meet our needs. We're extremely pleased with how helpful it has been for our restaurants in maintaining temperature records and ensuring safety.

Cons

Occasionally, our staff encounters difficulties logging into the website temporarily. Other than that, we are highly satisfied with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Not Specified, N/A employees

Less than 6 months

5.0
February 2018

The process is so much easier than the old paper forms we had to fill out daily!!

Pros

We love that it's mobile and works on any smart device. It gives us the flexibility to have multiple users on the software simultaneously. It's easier to access during audits from our home office or Ecosure.

Cons

Accessing item descriptions should be available through a separate link.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Justin

Not Specified, N/A employees

Less than a year

4.0
February 2018

New, Fun and trendy.

Pros

From a broader perspective of managing multiple stores, it's great. I also like the seamless transition between stores. The text alerts are a nice touch, providing friendly reminders during busy rushes.

Cons

I believe that frequently having to log in is a challenge for many users. Moreover, having a dedicated app that can store data offline would be highly beneficial. Then, when connected to the internet, the data could be synchronized.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

C

Chad

Restaurants, 51-100 employees

Less than a year

4.0
February 2018

So far it has been good.

Pros

It's highly intuitive and has proven to be reliable. It saves time and money on office supplies since we no longer need to print checklists.

Cons

I believe there should be a review list at the end of each checklist, just in case I accidentally input the wrong number without noticing. While there's an option to redo an item, it's only effective if I catch the mistake.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

R

Russ

Restaurants, 500+ employees

Less than 6 months

3.0
February 2018

Good concept to centralize manager tools, but takes too long to wait between items.

Pros

Everything is centralized which eventually allows me to complete tasks in one location instead of dealing with paper and multiple clipboards.

Cons

It takes too long to address and correct issues. There's a lack of efficient information sharing with others. Also the device experiences lag.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

4

Functionality

2

M

Missy

Food & Beverages, 11-50 employees

Less than a year

5.0
February 2018

Easy to set and easy to use

Pros

I work with teenagers, and I like how easy it is for them to use. I also like receiving notifications when I'm not at work.

Cons

It's not possible to upload a photo as an example of what I would like to be done. Additionally, it requires refreshing the page every time to perform measurements, which can be inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lori

Restaurants, 101-500 employees

Less than a year

5.0
February 2018

By doing Freshcheq you are checking equipment and food to make sure the temperature is correct.

Pros

I receive emails confirming that the stores have completed the temperature checks. It helps identify when equipment is not at the correct temperature. Management checks the equipment to ensure it's functioning properly. If a wrong number is entered, they have to recheck.

Cons

Encouraging the stores to conduct daily temperature checks is a challenge. They fail to understand the importance of it and often neglect to do it consistently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

K

Kirsten

Not Specified, N/A employees

Less than a year

5.0
February 2018

We love FeshCheq!

Pros

FreshCheq has significantly improved the consistency of our temperature logs and is incredibly user-friendly. I love that it sends reminder texts before a log is about to be missed. This ensures they are completed and not forgotten.

Cons

When we close due to weather or a holiday, we have to manually disable every log for the day and then enable them again for the following week. It would be great if there was a simpler way to handle that task.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

10

Functionality

10