Total 30 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

47%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

S
Swapnil

Animation, 51-100 employees

More than a year

4.0

All-in-One Project Management

Pros

Ftrack has been very helpful in managing important projects during these challenging pandemic times. It allows remote work which ensures business continuity. I like the all-in-one features that allow me to upload previews, review them, manage files and versions, track bid time, and access many other tools.

Cons

This software is nearly flawless. However, when uploading videos via f-connect, the progress isn't shown. I'm not sure why the collaboration option was removed from the video review panel. It was far better than screen sharing on Skype or Teams.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

F
Francesca

Animation, 51-100 employees

Less than 6 months

4.0

Useful for our project

Pros

It simplifies the process of finding and following my tasks, which is especially valuable since we are working remotely.

Cons

It took a little while to adapt to it initially, and sometimes I still struggle to find things if it's not a task I perform daily.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Joshua

Animation, 101-500 employees

Less than a year

4.0

An animation feedback machine

Pros

The taskboard view is quite beneficial as it allows me to keep track of all my shots. Navigating through it is also not an issue, and the filters are helpful.

Cons

It's difficult to remove files that were mistakenly uploaded or edit file names within the software. However, this might be more of an admin/user privilege issue.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

Best for my area

Pros

The product is easy to use, with a clear user interface for project management.

Cons

Occasionally, the product feels overly complex, and even I am using it for a while I haven't fully grasped it yet.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

G
Gerardo

Entertainment, 1-10 employees

More than a year

5.0

Top quality

Pros

The ease of use and the user interface are particularly valuable in this line of work, where managing a large amount of data is required.

Cons

I haven't encountered any issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

C
Cristiano

Marketing and Advertising, 51-100 employees

More than a year

4.0

Good, reliable and room for customisation.

Pros

The visibility of resources and the task overview are great. I particularly like the high level of customization, which allows adjustments to suit different needs. The interface is well-designed.

Cons

Navigation can be challenging at times as it requires too many clicks. I wish there were more customizable fields and areas, or at least a simpler way for anyone to customize them, rather than relying solely on an IPA developer. The review system, especially the one for clients, should be more user-friendly (take a look at Proof HQ). It would be great if Asset Builds could be managed in a centralized system outside of individual projects and then linked to specific projects. I also desire client-facing project plans with clear actions for clients.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

10

Functionality

6

E
eloy

Motion Pictures and Film, 11-50 employees

Less than a year

5.0

More easy and people and artist friendly than others

Pros

I find the so many features priceless such as system of organizing tasks as cards, the learning curve, the filters and the customizable aspects of each part of fTrack. Within just five hours, I was already working fine with it.

Cons

The quality of the player is not good at all. For VFX supervision, I need to download the original file. In other software like Frame IO, you can choose the video quality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M
michael

Animation, 101-500 employees

Less than a year

5.0

Ftrack review

Pros

Once you become familiar with it, it becomes very easy to use.

Cons

Overall, I feel that it is a complete tool, although sometimes I don't receive notifications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

E
Eoghan

Animation, 101-500 employees

More than a year

4.0

great and easy to use

Pros

It allows me to clearly view and prioritize the tasks assigned to me.

Cons

I would like to have the option to disable notifications that affect a scene but aren't related to my specific task on that scene.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

I
Ilya

Entertainment, 51-100 employees

Less than a year

4.0

my super awesome review

Pros

The filtering and version control features are brilliant. The overviews and dashboards are excellent. The ability to take actions and customize the product accordingly is highly advantageous.

Cons

The DCC integrations are poor. Navigating projects within the integrations is terrible, as there is no filtering or search functionality available. There's a lack of asset management and an asset loader provided. The Houdini integration doesn't have an installer at all, and the documentation is outdated. The files and components management system could be improved. Multiple reviewable components and preview images are needed. There's a lack of PDF support, limited interface customization options, and the notes and internal communication functionality is lacking (e.g., user mentioning, rich text support, attachments copy-paste, limited formatting options, etc.). The Pook Connect Application functions are not up to par.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8