Total 13 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

23%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

“Best team workflow management tool in Gmail IMO”

Pros

I absolutely love how this software seamlessly integrates with Gmail. It feels like a natural extension, and I don't have to switch between different applications. It's fantastic! I can use emails to streamline my team's workflow and easily keep track of our progress. If necessary, I can add tasks or comments directly within shared emails. We use it for both recruitment and our regular workflow.

Cons

The software has a slow loading time, which slightly affects the loading time of Gmail.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Aldo

Commercial Real Estate, 51-100 employees

Less than a year

5.0

“Gmelius best software for manage your emails”

Pros

The best part is that I can assign tasks and easily manage every email with a simple configuration.

Cons

At the moment, I don't like anything about Gmelious.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Internet, 1-10 employees

More than a year

5.0

“great teamwork plus email stats”

Pros

The biggest win with this tool is how it brings people together for better teamwork. It also lets me monitor my email performance and quickly see useful statistics so I'm not guessing what's working.

Cons

No real issues so far it has been running smoothly for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GP
Glenn Pareira

Marketing and Advertising, 11-50 employees

More than a year

5.0

“read receipts help”

Pros

Gmelius has been really useful for me: being able to see read receipts is a big help and the auto inbox bounceback feature saves time when emails don't go through.

Cons

I haven't run into any real issues but I also haven't tried every single feature available in it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Law Practice, 1-10 employees

Less than a year

5.0

“email sequencing with card notes”

Pros

The email sequencing feature is exactly what I've been looking for. I run it every week and it's genuinely cut down the time I used to spend on manual follow-ups, now it handles a lot of that busy work automatically. I also like that each card lets me add notes so I can keep context right where the sequence lives.

Cons

One thing I'd love to see is the ability to bundle emails from specific people into the same card. That would be really useful for lead management when the same potential customer ends up creating multiple email threads. I'd also like better flexibility when adjusting sequences, ideally I could edit steps without needing to delete everything below a stage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SW
Sam Wilson

Staffing and Recruiting, 1-10 employees

Free Trial

5.0

“feature-rich + value for money”

Pros

The feature set is honestly impressive and the pricing feels like excellent value. Compared to other similar tools I looked at, those options tend to include only about half the features while charging the same price. We're planning to switch over to a paid plan once the trial period ends.

Cons

Kanban boards take a tiny bit longer to load than I'd expect though it might be due to my internet connection or my iMac setup. I'm still getting familiar with everything but there isn't much else to complain about so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Internet, 51-100 employees

More than a year

5.0

“powerful email drip workflows”

Pros

It is a compact yet really capable email tool with several genuinely useful features. It also looks like the team keeps shipping updates and polishing things over time. One feature I especially enjoy is the email drip function, it's super versatile and when you pair it with templates it becomes even more practical for real follow-up sequences.

Cons

Getting everything set up at first can feel a bit tricky though the learning curve doesn't last long. I'd also love to see them expand their collective/shared inbox options in a future update.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

DS
Daniel Scott

Apparel & Fashion, 11-50 employees

Less than 6 months

5.0

“Email tracking for free”

Pros

The email tracking feature is my favorite. It's really helpful to see who actually opened my emails and the best part is that it's included even in the free version.

Cons

The only problem I've noticed is pretty minor: when I click the Gmelius icon from my Chrome extensions, it takes me to my account page (the settings/account info area) instead of the dashboard. That means I end up loading two pages just to get where I need to be.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SH
Senad Hadzic

Information Technology and Services, 1-10 employees

More than a year

4.0

“The frequent updates are great!”

Pros

We mainly rely on this software for email tracking though it also includes extra capabilities like automation and collaboration. The best part is that the developer keeps rolling out improvements so the product feels like it's actively growing beyond just tracking.

Cons

We did run into a few bugs with the Chrome extension and we had to work through them with the support team. Also, the user interface isn't quite as accessible as it could be which slows things down a little at first :/

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

7

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0

“powerful gmail inbox tools”

Pros

It has been fantastic for me and I end up using it every day to keep my Gmail inbox organized. It comes with a wide set of practical tools that make my Gmail account feel a lot more capable and customizable.

Cons

The sheer number of features can feel overwhelming at first. I haven't had the time to explore everything to its full potential yet but even the small part I've used so far is genuinely outstanding.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Internet, 1-10 employees

More than a year

5.0

“organizes workflows and tracking works well”

Pros

The extra features built into the UI really help organize workflows and the email tracking performs reliably when I'm trying to see what's happening with sent messages. It completely refreshes the Gmail interface and makes it feel way more powerful for daily use.

Cons

Since it's subscription-based I would really appreciate an option for a one time purchase instead.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AT
Andrea Tan

Food & Beverages, 11-50 employees

More than a year

4.0

“shared inbox without overlap”

Pros

Since several teammates can log into the same inbox, Gmelius lets us assign conversations and schedule replies without stepping on each other's work. It also supports response templates which really speeds up how we get back to customers, plus we can queue messages and send them later when the timing is right.

Cons

Nothing stands out as a problem.... everything has been working smoothly for our team so far.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

9

RR
Renan Riedel

Education Management, 51-100 employees

Free Trial

5.0

“powerful gmail collaboration tools”

Pros

It adds collaborative features that help teams get more done right inside Gmail. It's a solid way to coordinate work without leaving your inbox.

Cons

There can be some lag when your network bandwidth is low.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10