Total 47 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

9%

2

Stars

2%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

I

Ignacio

Real Estate, 1-10 employees

More than a year

4.0
October 2025

Reliable task and workflow tracking

Pros

Our team really values Hive's reliable task tracking and automated workflows. It lets our small agency securely manage property documents and set up file monitoring systems between different departments.

Cons

Getting new staff up to speed can be challenging. Plus we occasionally run into bugs that disrupt our workflow so much we need extra support to fix them and minimize downtime.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jamie

Telecommunications, 51-100 employees

More than a year

4.0
September 2025

A fantastic and simple addition

Pros

Hive has been a fantastic addition for our team. It is simple to get the hang of, can be tailored to individual preferences and they are always rolling out new improvements.

Cons

The mobile app really needs an upgrade, I noticed it is missing some key features that the desktop version has, like proper email and calendar integration.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

R

Ritu

Biotechnology, 500+ employees

Less than a year

4.0
September 2025

Flexible tool

Pros

What I really like is how it gives every team member the flexibility to work in a way that suits them best. There is almost no learning curve, overall it is a user friendly platform with a customizable layout. The third-party integrations are great too especially having email and chat built right in. HiveMind, the AI assistant is another powerful feature that's the best for content creation.

Cons

As per me the price can get a bit high if you need advanced features and the mobile application definitely has room for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Malachi

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
June 2025

Simplifies and visualizes our workflow

Pros

It really simplifies and visualizes our project workflow. For program coordination, we rely on its task layouts and Gantt charts to track deadlines and assign work. Plus our team loves the transparency it provides.

Cons

Using it on a phone can feel a bit awkward sometimes. Notifications also do not sync reliably across all my devices.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

G

Graeme

Human Resources, 11-50 employees

More than a year

5.0
May 2025

A perfect fit

Pros

The platform is incredibly easy to use and flexible. We have not run into any issues since we started using it.

Cons

I cannot come up with a single negative thing to say. My experience has been entirely positive up to this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mitchell

Health, Wellness and Fitness, 51-100 employees

Free Trial

4.0
May 2025

Easy for multiple project discussions

Pros

Hive made it easy for us to discuss multiple projects with various teams, all from a single, centralized location.

Cons

Sometimes it felt like it did not offer enough detailed options and I found the user interface confusing to navigate.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

PG

Pamela Gail

Investment Banking, 11-50 employees

Less than 6 months

5.0
April 2025

efficient system

Pros

It is an efficient tool for bringing all your projects and tasks together into one smooth, manageable workflow.

Cons

There is not anything specific about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Saad

Management Consulting, 11-50 employees

More than a year

5.0
March 2025

Fundamental project management tool

Pros

For over four years, Hive has been a fundamental tool for managing our organization's projects. Also I love that it automates our project and team management processes without any manual effort.

Cons

While it has strong backend integration, it is not quite equipped to handle the needs of a large global company.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

P

Paul

Information Technology and Services, 500+ employees

Less than a year

5.0
December 2024

top tier and quite an efficient tool

Pros

Hive's efficiency makes it a top-tier tool for our company and I am really impressed with its capabilities and the clean, user-friendly interface.

Cons

No cons to share as it has been a dependable and efficient tool for us. Its performance has always been perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lewis

Education Management, 1-10 employees

Less than a year

5.0
October 2024

Simple once you learn it!

Pros

The app makes it pretty simple to find all the information about our home energy usage in one place.

Cons

I found the application confusing to navigate when I first started using it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Amy

Marketing and Advertising, 51-100 employees

Less than a year

1.0
September 2024

Missing fundamental and essential tools

Pros

At the Omnicom agency where I worked, everyone agreed that Hive was missing fundamental tools. They'd rush out poorly designed new features every week to address complaints, which just created annoying new bugs. The only upside was that we were all united in our frustration. I used it through 2022 and changed jobs in 2023. And now not having to use it anymore is a huge relief.

Cons

The platform was missing essential tools like cut, copy, paste and undo. I mean if an application cannot manage these basics, you should stay far away. It was clear the developers skipped fundamental research, leaving out many expected capabilities. A small but telling example was the inability to see a total comment count during a review cycle, forcing us to manually tally feedback. Plus their approach of pushing out new features every week in a panic just revealed a complete lack of proper planning and coding discipline. This was a major problem because every update introduced a fresh wave of glitches, wasting 2 to 5 hours per person each week as we documented problems and devised clumsy fixes. So we lost all faith in its reliability. The bugs were a relentless, baffling parade. Such as the entire week would vanish from the timeline view and when the feature was partially restored, our historical data remained corrupted. In another maddening glitch, every task labeled Client Review would suddenly jump to the bottom of the project timeline, appearing after the completion date and we had to manually drag them all back into place. The review routing system was a disaster too as it would freeze, showing the wrong person as reviewing and notifications would not send. The only fix was to delete everyone from the approval chain, losing all their sign-offs and then re-add them manually. It got even worse when the bug started assigning reviewers to the wrong teams. Our agency wanted to abandon this tool entirely but we were locked in by a corporate-wide contract. This entire ordeal reminded me of a failed software project I once took over where the core code was so poorly built that the only solution was to scrap everything and begin again from scratch.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

B

Billie

Marketing and Advertising, 1-10 employees

Free Trial

3.0
August 2024

very useful for scheduling but the app doesn't sync well

Pros

It is very easy to delegate work to team members, which helps keep everyone aligned and on schedule.

Cons

A few things such as the mobile application is slow and does not sync properly with the desktop version.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

D

Donald

Construction, 11-50 employees

More than a year

4.0
July 2024

Handles projects and tasks automatically

Pros

Hive lets me handle projects, tasks and resources automatically. The built-in document storage is another useful benefit of this platform.

Cons

My only complaint is that it does not offer on-premise deployment options for mobile or desktop.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

M

Matt

Design, 11-50 employees

Less than a year

2.0
June 2024

Good support but confusing design

Pros

Their support team is very good and I find the Gantt charts for project planning quite helpful.

Cons

The design is confusing and inconsistent, making every task take more time and clicks than it should. It is especially difficult for neurodiverse people to use because of its poor layout. The platform is also glitchy and hard to learn. I often cannot tell if a problem is a software bug or just me making a mistake because the design is so unclear. Overall it wastes so much time that it makes me dread my work.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

6

Functionality

5

J

Jeff

Information Technology and Services, 500+ employees

Less than a year

1.0
May 2024

a five-year backlog of bugs they won't fix

Pros

Nothing good at all but yes if you complain about Hive online, their support team might quickly email you, asking for free advice on how to improve.

Cons

The platform says it's built on user feedback but this means paying customers have to test unfinished software. Their forum has a 5-year backlog of unfixed bugs. Instead of fixing problems, they keep repackaging old, broken features as new. It fails at basic tasks. For example, if a project's timeline changes, you have to manually adjust every task date unless you pay for an add-on. Even then, you have to set up the add-on yourself and it often doesn't work because they don't test things properly.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

G

Genshakah

Broadcast Media, 11-50 employees

Less than a year

5.0
May 2024

Simplified our daily office operations

Pros

It has simplified assigning and managing tasks, making our daily office operations much smoother.

Cons

I have not found a single thing to dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Obhioze

Higher Education, 500+ employees

Less than a year

5.0
May 2024

Easy to run projects on time

Pros

Hive makes it easy to run projects and ensure everything is completed on time. It keeps routine work well-organized and creating and assigning tasks to the team is a simple process.

Cons

Well it meets all my project management requirements and I have not faced any problems at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TR

Tichaona Redemptor

Information Technology and Services, 1-10 employees

Less than a year

5.0
February 2024

smart features for tracking work

Pros

Its smart features help us track our work and results and it uses artificial intelligence to give us helpful tips for improvement.

Cons

The task dependencies feature is either missing or malfunctioning, so you cannot properly link tasks together.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Atendi

Information Technology and Services, 51-100 employees

Less than a year

5.0
February 2024

Great workflow management for teams

Pros

My favorite aspect is the workflow management. It includes project planning tools that make remote work seamless and provides strong task and project management capabilities.

Cons

It provides everything we need for managing our workflows and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Francesca

Marketing and Advertising, 11-50 employees

Less than a year

4.0
January 2024

Helpful layout

Pros

I really like the different layout options. The Teams view is most helpful for me because I can follow tasks as they move between departments. The Gantt chart is also a great bonus for getting a high-level overview.

Cons

The time tracking is not great and it's difficult to get a clear overview of our daily or weekly time allocation across different projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8