Total 24 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

8%

3

Stars

0%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Armandt

Computer Software, 1-10 employees

5.0
September 2023

Amazing to beInsighted

Pros

The accuracy of time tracking seamless installation and the ability to capture screenshots are impressive features.

Cons

The pricing may be on the higher side particularly for the South African market.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

E

Ezachiel

Construction, 1-10 employees

5.0
September 2023

Avis insightful

Pros

I really like this software's simplicity in project management. Additionally the customer support provided is exceptional and highly commendable.

Cons

Unfortunately the time tracking feature does not function effectively especially for employees. This is quite disappointing considering that it is an essential aspect of the software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anirudh

Insurance, 1-10 employees

5.0
August 2023

Works as advertised

Pros

I am delighted with the flawless functionality of Insightful its userfriendly design logical pricing and responsive customer support.

Cons

It would have been preferable if the cost could have been slightly lower especially for lowerincome countries. Additionally integration with Zoho Books would have been a nice addition.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

H

Hrunav

Marketing and Advertising, 11-50 employees

5.0
July 2023

Insightful A boon for tracking remote work.

Pros

Insightful simplifies time tracking for remote employees with a userfriendly interface. It offers flexibility and customization for individual goals and project deadlines.

Cons

Occasional inaccuracies in tracking productivity data can be frustrating but the responsive customer support helps address these issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Richard

Design, 101-500 employees

5.0
July 2023

Insighful

Pros

Insightful is very useful for tracking team members' clockin and clockout times on a daily basis.

Cons

I have concerns about the screenshot feature as it may inadvertently capture personal information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

LB

Laura Beth

Insurance, 101-500 employees

4.0
June 2023

Powerful and effective tool

Pros

Insightful is a powerful tool for understanding workforce productivity easy to set up and provides valuable insights for coaching.

Cons

Some employees may not consistently track their time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

F

Fatmir

Outsourcing/Offshoring, 101-500 employees

4.0
April 2023

Insightful Review

Pros

Insightful has been a great experience for tracking time productivity and attendance.

Cons

Realtime monitoring needs further alignment with our business needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M

Michael

Computer Software, 11-50 employees

5.0
March 2023

Great Product for managing Remote worker productivity

Pros

I love the screen capture and productivity measures.

Cons

Understanding hours worked each day for employees could be more intuitive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R

Rowena

Information Technology and Services, 51-100 employees

5.0
March 2023

User friendly

Pros

Insightful is userfriendly easy to navigate and provides prompt error handling.

Cons

Software updates are not readily accessible to users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

H

Heidi

Education Management, 1-10 employees

5.0
February 2023

Insightful Review

Pros

Ease of installation and employee monitoring on devices are advantages.

Cons

Lack of reporting features and auto calculation for timekeeping is a drawback.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

JP

John Paul

Hospital & Health Care, 500+ employees

5.0
February 2023

Best timetracking software of 2023

Pros

The app is super easy to use and has a userfriendly environment.

Cons

I have no complaints I love everything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

D

David

Financial Services, 11-50 employees

5.0
January 2023

We love insightful

Pros

Tracking employee hours tasks and productivity is easy and helpful for managing a remote team.

Cons

No discovered drawbacks so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anastasiia

Information Services, 101-500 employees

5.0
January 2023

Good solution to control your team

Pros

Insightful helps control the team without intrusive popups.

Cons

Additional reporting options would be appreciated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

E

Erland

Airlines/Aviation, 101-500 employees

5.0
January 2023

First Impressions

Pros

Idle time tracking and shift scheduling are notable features.

Cons

Active Directory sync did not work as expected but improvements are in progress.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

ADLA

Allison de los Angeles

Outsourcing/Offshoring, 101-500 employees

5.0
December 2022

Insightful is great

Pros

Easy implementation and reliable data make it great for calculating payroll.

Cons

Bugs and glitches may occur and it lacks integration with other apps for automation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Anonymous, 11-50 employees

5.0
December 2022

Insightful has become my goto place for a lot of businessrelated reports

Pros

Accurate productivity measurement based on custom criteria and daily reports are great.

Cons

No disadvantages found everything about it is beneficial.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Anonymous, 1-10 employees

2.0
November 2022

Failed to track time

Pros

I loved the simple and appealing UI.

Cons

Time tracking for employees failed to work correctly.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

4

EJ

Elaiza jane

Health, Wellness and Fitness, 500+ employees

5.0
November 2022

Worth the spending

Pros

Continuous performance tracking and time management features are valuable.

Cons

Some features may be challenging to locate or navigate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A

Ammu

Accounting, 500+ employees

5.0
November 2022

Very Good

Pros

Ease of use and employee time record tracking are commendable.

Cons

No significant drawbacks everything is good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anastasiia

Hospitality, 51-100 employees

5.0
October 2022

Good

Pros

A simple and straightforward interface that is userfriendly.

Cons

More analysis for providing feedback to employees is needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

V

Veerapandian

Design, 1-10 employees

5.0
October 2022

MES Review

Pros

Remote team engagement and activity tracking benefits our business.

Cons

An option for screen sharing and audio interaction would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K

Kateryna

Information Technology and Services, 51-100 employees

5.0
September 2022

An amazing app for time productivity management

Pros

Insightful effectively tracks productive time time management and areas for improvement.

Cons

Remembering to turn it off at the end of the workday or during breaks can be a minor inconvenience.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

B

Brian

Banking, 101-500 employees

5.0
September 2022

Insightful results in high performing teams

Pros

The software is easy to use offers customization and provides valuable insights into team performance.

Cons

Deeper settings may require a few extra clicks and A team's settings could be more accessible.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Dimos

Construction, 101-500 employees

5.0
September 2022

Best Software of it's kind

Pros

Easy implementation and continuous feature updates make it the best in its category.

Cons

No known issues it works as expected.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8