Computer Software, 1-10 employees
“Amazing to beInsighted”
Pros
The accuracy of time tracking seamless installation and the ability to capture screenshots are impressive features.
Cons
The pricing may be on the higher side particularly for the South African market.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Construction, 1-10 employees
“Avis insightful”
Pros
I really like this software's simplicity in project management. Additionally the customer support provided is exceptional and highly commendable.
Cons
Unfortunately the time tracking feature does not function effectively especially for employees. This is quite disappointing considering that it is an essential aspect of the software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Insurance, 1-10 employees
“Works as advertised”
Pros
I am delighted with the flawless functionality of Insightful its userfriendly design logical pricing and responsive customer support.
Cons
It would have been preferable if the cost could have been slightly lower especially for lowerincome countries. Additionally integration with Zoho Books would have been a nice addition.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Marketing and Advertising, 11-50 employees
“Insightful A boon for tracking remote work.”
Pros
Insightful simplifies time tracking for remote employees with a userfriendly interface. It offers flexibility and customization for individual goals and project deadlines.
Cons
Occasional inaccuracies in tracking productivity data can be frustrating but the responsive customer support helps address these issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Design, 101-500 employees
“Insighful”
Pros
Insightful is very useful for tracking team members' clockin and clockout times on a daily basis.
Cons
I have concerns about the screenshot feature as it may inadvertently capture personal information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Insurance, 101-500 employees
“Powerful and effective tool”
Pros
Insightful is a powerful tool for understanding workforce productivity easy to set up and provides valuable insights for coaching.
Cons
Some employees may not consistently track their time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Outsourcing/Offshoring, 101-500 employees
“Insightful Review”
Pros
Insightful has been a great experience for tracking time productivity and attendance.
Cons
Realtime monitoring needs further alignment with our business needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Computer Software, 11-50 employees
“Great Product for managing Remote worker productivity”
Pros
I love the screen capture and productivity measures.
Cons
Understanding hours worked each day for employees could be more intuitive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Information Technology and Services, 51-100 employees
“User friendly”
Pros
Insightful is userfriendly easy to navigate and provides prompt error handling.
Cons
Software updates are not readily accessible to users.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Education Management, 1-10 employees
“Insightful Review”
Pros
Ease of installation and employee monitoring on devices are advantages.
Cons
Lack of reporting features and auto calculation for timekeeping is a drawback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Hospital & Health Care, 500+ employees
“Best timetracking software of 2023”
Pros
The app is super easy to use and has a userfriendly environment.
Cons
I have no complaints I love everything about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Financial Services, 11-50 employees
“We love insightful”
Pros
Tracking employee hours tasks and productivity is easy and helpful for managing a remote team.
Cons
No discovered drawbacks so far.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Services, 101-500 employees
“Good solution to control your team”
Pros
Insightful helps control the team without intrusive popups.
Cons
Additional reporting options would be appreciated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Airlines/Aviation, 101-500 employees
“First Impressions”
Pros
Idle time tracking and shift scheduling are notable features.
Cons
Active Directory sync did not work as expected but improvements are in progress.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Outsourcing/Offshoring, 101-500 employees
“Insightful is great”
Pros
Easy implementation and reliable data make it great for calculating payroll.
Cons
Bugs and glitches may occur and it lacks integration with other apps for automation.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous, 11-50 employees
“Insightful has become my goto place for a lot of businessrelated reports”
Pros
Accurate productivity measurement based on custom criteria and daily reports are great.
Cons
No disadvantages found everything about it is beneficial.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous, 1-10 employees
“Failed to track time”
Pros
I loved the simple and appealing UI.
Cons
Time tracking for employees failed to work correctly.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Health, Wellness and Fitness, 500+ employees
“Worth the spending”
Pros
Continuous performance tracking and time management features are valuable.
Cons
Some features may be challenging to locate or navigate.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Accounting, 500+ employees
“Very Good”
Pros
Ease of use and employee time record tracking are commendable.
Cons
No significant drawbacks everything is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hospitality, 51-100 employees
“Good”
Pros
A simple and straightforward interface that is userfriendly.
Cons
More analysis for providing feedback to employees is needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
