
Kintone Software Reviews
Total 32 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars38%
3
Stars16%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Brice
Banking, 101-500 employees
Less than a year
“Kintone
Pros
The user-friendly interface makes scheduling notifications efficient.
Cons
I haven't noticed anything negative with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarfaraz
E-Learning, 500+ employees
Less than a year
“A Comprehensive Management Software
Pros
Having a background in relational database design, I found Kintone to be intuitive and efficient for my specific needs. Its customization options allowed me to swiftly build a solution for tracking students in just a matter of days, a task that took weeks with other applications. Additionally, the standout customer support team is always available to assist in clear English, making communication effortless. Overall, I highly recommend Kintone as a versatile and user-friendly work management solution for any business.
Cons
Kintone is undoubtedly a powerful work management solution, but it does have its limitations. For instance, its formatting options for phone numbers are somewhat limited, which can make processing large sets of data a bit cumbersome. Additionally, to fully leverage its potential, Kintone heavily relies on integration with third-party applications, which can sometimes be inconvenient. Despite these drawbacks, Kintone remains a versatile and user-friendly tool that significantly enhances business workflows. However, there is room for improvement in terms of polishing its features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Erica Miles
Non-profit Organization, 1-10 employees
“Less stress, more productivity
Pros
I don’t think we have used Kintone to its optimum level yet because we are still expanding our scope as an organization. I know that in the future, Kintone will be even more useful to us. I can say this because the set of features we are currently using has been quite helpful in enhancing our overall productivity. I personally have benefited from the reporting tool. I feel more confident during my presentations because Kintone makes it easier to extract data in an easy-to-understand manner. And it is so simple to configure the data into meaningful reports.
Cons
As a team, we are still discovering the features included in the Kintone software. In the beginning, it was difficult to set up the software, and we found several functions complicated to use. However, the customer support team has provided valuable assistance in this regard.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Alfred J. Stravinsky
Sr. Manager , 51-100 employees
“We are so glad we found Kintone software
Pros
The system user interface is extremely user-friendly in general. Its simple to edit, change, tweak, and add as you go. However, Kintone goes above and beyond in terms of how much their personnel assist you in thinking through and implementing intricate areas of the database. They have assisted me in improving and streamlining the way data is treated and managed. Their assistance in writing calculations has been helpful! When attempting to figure out how to make formulas, import data efficiently, construct merge templates, and so much more, the help menu section might be a bit daunting to a layperson.
Cons
The data points in reports are not sorted alphabetically when mapping or generating filters. That has been my one major annoyance because it makes finding the fields you want so difficult. I know what field I need, but because items are arranged by when the field was introduced rather than alphabetically, finding fields for future reports or work becomes much more difficult. Id like to be able to use tables instead of tabs in field groups. To reduce space on the display screen, Id like to be able to stack and organize fields more tightly. When I click the edit button in the list view, Id prefer the row data not to grow past the setting I have on the view screen.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Carley J.
Transportation, 1-10 employees
“One of the best implementation and onboarding experience
Pros
The thing I loved most about the application was how simple it was to use and learn. Moreover, I was able to configure things very easily as well, which was not the case with the previous software that I was using. Besides, one of the most advantageous benefits Kintone has over other software within the same niche is the implementation procedure. It is very simple to set up process management and give roles to everyone on the team using the application. Thus, I would highly recommend this application, especially to newer businesses that have no tech-savvy employees.
Cons
There are a few issues that I experience frequently with the software. Firstly, I found it a little hard with some of the features of the software, such as setting up reminders. Due to this, I had to contact customer care assistance to get my issue fixed. Thankfully, the representatives were quick to respond; otherwise, it would have been another issue. Besides this, another thing that I would like to see improved is that the software should provide the option to remove all of the notifications with a single click. Currently, I have to remove them one by one. Thus, I would like to see these improvements in the upcoming version of the software.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Paul S.
Project Manager, 11-50 employees
“Precise and accurate calculations
Pros
I use this software mainly for calculations. Thankfully, the software generates pretty accurate results and never fails to deliver a worry-free experience. I no longer have to do the calculations manually because even though I used to use a calculator but it still left room for human error. However, that is not the case anymore as Kintone has solved this problem for me. I, for sure, know that as long as I’m inputting the correct data into the system, it will produce accurate results. Besides this, my experience with the support team was a pleasant one as they were quick to respond to my query promptly.
Cons
Sometimes the best things can turn out to be a little problematic and the same is the case with this application. Although the software provides so many features and the option to customize them this very capability of the software becomes a little challenging as well. This is because it sometimes makes it difficult to adjust. It gets difficult for certain employees, like me, to navigate because of the complexity of the tasks.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Harry P. Letterman
Jr Manager, 101-500 employees
“Kintone PM has been a great addition to our family.
Pros
The software is quite simple to use. You can quickly import your Excel worksheets and build an app and database. We also use an account that has been created to assist us in getting started quickly and to demonstrate various application development examples. The drag-and-drop interface is also excellent, and field configuration, as well as setting up filters and views, is really simple. It is simple to create personalized icons. The program is significantly less expensive than competitors such as QuickBase, which has a $600 starting point.
Cons
As a result, functionalities are not fully developed. I have the impression that the software is still in its infancy. The software has the potential to improve over time. Quick searches by fields, such as a button or field within the app, are examples of this feature being lacking. The import and export functions are really tough to grasp. This is especially true when importing data into lookup tables. I think we are going to stick with it as it works with a variety of business models, which is one of our requirements for the future.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Anthony D.
Financial Consultant, 51-100 employees
“Kintone is one of the most user-friendly and approachable software available in the market
Pros
There are several things that I would like to mention that I love about the application. I’m thankful to an ex-colleague of mine who introduced me to this app. Being someone who has little to no knowledge about technology, I was glad that I was able to get the gist of the software quickly. Normally, it takes me a little longer to understand the functioning of the applications, but that was not the case with Kintone. It is very simple to learn and use in terms of functionalities and tools.
Cons
The built-in graphic and tabular features are not that good. I would say they are mediocre and can be improved further. Therefore, I am looking forward to the upcoming versions of the software where these issues will be resolved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Henry L. Filtz
Marketing Associate, 51-100 employees
“Kintone really improves our productivity and functionality
Pros
I have some prior experience with relational database architecture, and the build for my particular needs has been easy and quick, with little assistance from the Kintone Team. excellent product for my needs. I had attempted two different programs, one more expensive than the other. I was able to complete my student tracking requirements in around four days. With the other applications, I was unable to attain that goal in several weeks. When I need to speak with someone at Kintone, the people on the other end of the phone speak English in a way that I understand. My crew is always willing to assist and easy to reach.
Cons
Kintone lacks some capabilities seen in most other applications Ive used, such as the ability to format a phone number; we read this better than a string of 10 digits. Even the Kintone team acknowledged that there should be a way to accomplish this. So, Id say its a touch rough around the edges. Also, Kintone is heavily reliant on third-party programs for workflows, form integrations, and so on; it would be wonderful if some of that functionality was incorporated within the application.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Karen H.
Operations Manager, 11-50 employees
“An efficient and user-friendly software
Pros
Kintone software has really helped us update our business and minimize data duplication. We now have a project management tool, and we can observe work being done across the team in real-time. The software has substantially decreased the quantity of emails and Outlook calendar reminders since it is easy for us to establish automated notifications and reminders. Its drag-and-drop interface works excellently, and field setups are incredibly straightforward. It performs fantastically while building up filters and displays. Also, putting up custom icons is simple and straightforward.
Cons
Our team is quite happy that we converted to Kintone software because it has several very useful features and functionality and is a fantastic project management solution. It has significantly aided our organizations growth and expansion. There are only a few small changes that we would want to see included in future editions of the software. To begin with, the software does not allow us to modify the background colors and fonts because the user interface is pretty dull and monotonous. Furthermore, there are just a few customization choices available; we would like the developers to focus on the mentioned areas, as they can make project management rather interesting.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
Sarah G.
Supervisor, 51-100 employees
“A great tool for project managers.
Pros
With its many capabilities, Kintone software has long been a great tool for our company. However, what I appreciate most is how simple it is to edit data fields and arrange information in a completely unique way. Because I have reports at my fingertips, I have accurate reports and reliable information, and I feel secure giving presentations. Since I can establish automated notifications and reminders, the number of emails and Outlook calendar reminders has significantly decreased. Every time I have questions about putting new procedures in place, the Kintone support staff has been a huge assistance.
Cons
With all of its features and capabilities, the software is quite fantastic. It has significantly aided our management team in streamlining our organizations everyday operations. The only drawback I can think of is that I wish the information search capabilities were a little bit more adaptable. I found it to be a bother every time I went to look for a file or document since I had to travel through so many folders and documents. With the exception of this one minor issue, Im really happy with my software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Stephanie M.
non-profit organization management, 51-100 employees
“A highly comprehensive and adaptable software
Pros
Kintone software is fantastic. It is simple to use, highly adaptable, has excellent capabilities, and the software is often updated, which is a significant benefit because they are continuously releasing new plug-ins and connections, allowing us to stay ahead of the competition. The software allows us to link to external applications, move around fields, and develop apps for pretty much everything we need. And the customer service is excellent. Whenever we encounter a technological problem, they always have a ready solution. Overall, Kintone is a great asset to our business.
Cons
The issue we first had with the software was that it took us a long time to get it up and running. It is a substantial investment that will pay off eventually, but you must be prepared to put in some effort to get it where you want it. However, once you are completely trained, the software is a delight to work with.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9