Total 32 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

38%

3

Stars

16%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Julio

Mental Health Care, 51-100 employees

Less than 6 months

5.0
February 2024

Easy Customization and Great Support Team

Pros

The support team at Kintone is remarkable. They are always eager to help with any questions and are proactive in assisting with app development. Kintone boasts a robust API and integrates seamlessly with many third-party applications, making data importing and automation a breeze. What's more, everything within Kintone is customizable, allowing for extensive personalization. Whether it's through their extensive API or automation capabilities, Kintone makes it easy to adapt to specific business needs, even for users with JavaScript proficiency.

Cons

One gripe I have is the lack of native functions in the App form builder. For instance, totaling 10 fields and calculating the average is feasible using the calculations field type, but it requires all fields to be filled for accurate averaging. This limitation adds complexity to tasks that could otherwise be more streamlined.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
January 2024

Why I Love Kintone!

Pros

Kintone's user-friendliness has been a highlight, offering forward-thinking adaptability.

Cons

While Kintone is mostly plug-and-play, I required customization that the Kintone programmer helped me with exceptionally well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elaine

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
January 2024

User-Friendly Database

Pros

It's been a breeze to navigate, and the excellent customer support and training make it stand out.

Cons

I haven't faced any issues or problems at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shin

Wholesale, 1-10 employees

More than a year

4.0
December 2023

Enhance your team collaborations & save your time!

Pros

The ease of use extends to creating our own apps, making it incredibly versatile.

Cons

It lacks the ability to email documents directly from the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Richi

Primary/Secondary Education, 51-100 employees

Less than 6 months

5.0
December 2023

Kintone Review

Pros

Kintone's ability to synthesize data and customize it has been invaluable for managing workflow.

Cons

The visualizations are basic compared to other programs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Betsy

Food Production, 51-100 employees

More than a year

5.0
December 2023

A great fit for our company

Pros

It's user-friendly, easy to set up, and the process management is a cinch.

Cons

Currently, there are no cons. It has fulfilled all our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pamela

Law Practice, 11-50 employees

Less than a year

5.0
December 2023

Perfectly suited to our needs.

Pros

Its customizability has been perfect for keeping our team organized and on track.

Cons

I genuinely can't think of anything I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Grace

Construction, 101-500 employees

Less than a year

5.0
December 2023

Kintone saved the day when I couldn't find any service that fit my business.

Pros

Their customer service is incredibly responsive and always accommodating to my requests for customization.

Cons

When filtering data by a piece of text that contains letters, it's crucial to ensure that all entries are input exactly the same way, including capitalization. Otherwise, there's a risk of missing data. For example, addresses entered by my team might vary in formatting, such as "630 S San Pedro" versus "630 san pedro." It would be highly beneficial if the program could recognize and retrieve all relevant data regardless of these variations, thus improving efficiency and accuracy in data retrieval.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AY

Andrea Yarlyn

Marketing and Advertising, 1-10 employees

4.0
September 2023

The revolutionary tool that changed the way I manage my data and collaborate as a team.

Pros

Centralizing information has made collaboration and project management a breeze.

Cons

Some specific features or settings could be more customizable to better align with my work processes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
August 2023

Enhancing Productivity through kintone

Pros

Kintone's intuitive interface makes it accessible to users of all backgrounds, simplifying app creation.

Cons

I can't recall any limitations; it suited our needs well, except for occasional delays in response time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JC

Juan Carlos

Computer Software, 1-10 employees

4.0
July 2023

Increase your productivity and transform your workflows

Pros

I appreciate how easy it is to customize workflows without needing extensive programming knowledge.

Cons

One aspect I didn't like much was the limited ability to customize the appearance of applications.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

K

Kate

Government Relations, 11-50 employees

Less than a year

4.0
May 2023

Outstanding Technical Support

Pros

I am deeply appreciative of the support staff at Kintone, especially [sensitive content hidden]. Their responsiveness, knowledgeability, professionalism, and willingness to assist have been outstanding. Whenever I have a request for assistance, [sensitive content hidden] is quick to respond and goes above and beyond to ensure that my Kintone application meets all my company's needs. Working with them has been a pleasure, and their dedication to customer satisfaction is truly commendable.

Cons

I often find myself frustrated by the narrow definition of uniqueness in Kintone. It seems baffling to me that I can't define a unique record across multiple fields, which I consider to be a basic tenet of any database platform. Moreover, I've had to go through hoops to ensure that my unique values don't overlap with other records, which is quite frustrating. These limitations significantly impact the usability and effectiveness of the platform, making certain tasks more challenging than they should be.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K

Kate?ina

Hospital & Health Care, 500+ employees

Less than a year

5.0
March 2023

kintone Review

Pros

Kintone's user-friendly, cloud-based platform integrates seamlessly with other services, enhancing collaboration.

Cons

While it's a cloud-based tool, it can be annoying to work with on poor internet connections. Other than that, I haven't found any disadvantages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Genesis

Marketing and Advertising, 500+ employees

Less than a year

5.0
March 2023

Kintone Review

Pros

Its project management features and customizable data options are perfect for our workflow.

Cons

There's nothing I least like, though the mobile app could be a bit faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nacky

Marketing and Advertising, 500+ employees

Less than a year

4.0
March 2023

Versatile and Efficient business platform.

Pros

Kintone's flexibility and ease of use make it suitable for various business models.

Cons

As someone tech-savvy, I find the platform too simple as it doesn't require coding. However, I'd like more insight into its backend workings and additional features like sorting apps based on personal preference.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

R

Reunaldo

Marketing and Advertising, 500+ employees

Less than a year

5.0
February 2023

Kintone: My Personal Review

Pros

Its user-friendly interface, customization abilities, and integrations with other services make it a powerful tool.

Cons

The user interface of Kintone can be challenging to navigate and lacks customization options.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

V

Vaibhav

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
February 2023

Perfect Solution For Project Management

Pros

Managing multiple projects with Rocketlane's rich features has been a breeze.

Cons

Since I primarily use the Project Management feature, I haven't faced any problems managing multiple projects with my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Mitali

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
February 2023

Kintone: Perfect Solution For Project Planning

Pros

Rocketlane's project planning features and ease of use have been invaluable for our team.

Cons

Personally, I haven't encountered any issues with the tool so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
February 2023

Great software for CRM

Pros

It's been instrumental in managing CRM operations, automating spreadsheets, and improving efficiency.

Cons

It's nearly a complete program, but continuous development with new features would be beneficial, especially regarding data management.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

L

Letlet

Retail, 11-50 employees

Less than a year

4.0
February 2023

Is kintone the Answer to Your Business Needs? Our Comprehensive Review

Pros

Discovering Kintone was a game-changer for me as a small business owner. Finally, I found a platform that allows me to create bespoke applications tailored to my exact requirements without breaking the bank. With Kintone's extensive customization and adaptability, I can effortlessly develop forms, workflows, and dashboards, even without extensive coding experience. The collaboration and communication features are among my favorites, empowering my team with real-time data, automatic notifications, and a centralized workspace. Additionally, creating guest workspaces for external partners simplifies project collaboration. In summary, Kintone has streamlined our business procedures, enhanced internal communication, and improved teamwork significantly.

Cons

Kintone offers several excellent features, but there are also some drawbacks to consider. One limitation is the relatively few options for integration with other tools. Compared to some other low-code development platforms, Kintone doesn't support as many third-party tools and services, which can be restrictive. For example, I use a project management software that Kintone doesn't currently integrate with, so I have to manually transfer data between the two platforms. Additionally, the pricing of Kintone can be quite high, especially for startups or smaller businesses with limited budgets. Despite these drawbacks, Kintone may still provide more advanced features and functionality than some other platforms. It's essential to carefully weigh the benefits and drawbacks to determine if Kintone's features justify its cost and potential integration limitations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8