Kintone

Kintone Reviews

32 Reviews

Overall Rating

4.3

32 Reviews

Rating Distribution

5

star

(15)

4

star

(12)

3

star

(5)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Filters

Easy Customization and Great Support Team
Pros

The support team at Kintone is remarkable. They are always eager to help with any questions and are proactive in assisting with app development. Kintone boasts a robust API and integrates seamlessly with many third-party applications, making data importing and automation a breeze. What's more, everything within Kintone is customizable, allowing for extensive personalization. Whether it's through their extensive API or automation capabilities, Kintone makes it easy to adapt to specific business needs, even for users with JavaScript proficiency.

Cons

One gripe I have is the lack of native functions in the App form builder. For instance, totaling 10 fields and calculating the average is feasible using the calculations field type, but it requires all fields to be filled for accurate averaging. This limitation adds complexity to tasks that could otherwise be more streamlined.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Julio

Mental Health Care, 51-100 employees

Less than 6 months

Feb 07, 2024

Why I Love Kintone!
Pros

Kintone's user-friendliness has been a highlight, offering forward-thinking adaptability.

Cons

While Kintone is mostly plug-and-play, I required customization that the Kintone programmer helped me with exceptionally well.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Tom

Professional Training & Coaching, 1-10 employees

Less than a year

Jan 19, 2024

User-Friendly Database
Pros

It's been a breeze to navigate, and the excellent customer support and training make it stand out.

Cons

I haven't faced any issues or problems at this point.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Elaine

Non-Profit Organization Management, 11-50 employees

Less than 6 months

Jan 08, 2024

Enhance your team collaborations & save your time!
Pros

The ease of use extends to creating our own apps, making it incredibly versatile.

Cons

It lacks the ability to email documents directly from the app.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Shin

Wholesale, 1-10 employees

More than a year

Dec 22, 2023

Kintone Review
Pros

Kintone's ability to synthesize data and customize it has been invaluable for managing workflow.

Cons

The visualizations are basic compared to other programs.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Richi

Primary/Secondary Education, 51-100 employees

Less than 6 months

Dec 21, 2023

A great fit for our company
Pros

It's user-friendly, easy to set up, and the process management is a cinch.

Cons

Currently, there are no cons. It has fulfilled all our needs.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Betsy

Food Production, 51-100 employees

More than a year

Dec 18, 2023

Perfectly suited to our needs.
Pros

Its customizability has been perfect for keeping our team organized and on track.

Cons

I genuinely can't think of anything I dislike about this software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pamela

Law Practice, 11-50 employees

Less than a year

Dec 15, 2023

Kintone saved the day when I couldn't find any service that fit my business.
Pros

Their customer service is incredibly responsive and always accommodating to my requests for customization.

Cons

When filtering data by a piece of text that contains letters, it's crucial to ensure that all entries are input exactly the same way, including capitalization. Otherwise, there's a risk of missing data. For example, addresses entered by my team might vary in formatting, such as "630 S San Pedro" versus "630 san pedro." It would be highly beneficial if the program could recognize and retrieve all relevant data regardless of these variations, thus improving efficiency and accuracy in data retrieval.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Grace

Construction, 101-500 employees

Less than a year

Dec 07, 2023

The revolutionary tool that changed the way I manage my data and collaborate as a team.
Pros

Centralizing information has made collaboration and project management a breeze.

Cons

Some specific features or settings could be more customizable to better align with my work processes.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Andrea Yarlyn

Marketing and Advertising, 1-10 employees

Sep 01, 2023

Enhancing Productivity through kintone
Pros

Kintone's intuitive interface makes it accessible to users of all backgrounds, simplifying app creation.

Cons

I can't recall any limitations; it suited our needs well, except for occasional delays in response time.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 500+ employees

Less than 6 months

Aug 09, 2023

Increase your productivity and transform your workflows
Pros

I appreciate how easy it is to customize workflows without needing extensive programming knowledge.

Cons

One aspect I didn't like much was the limited ability to customize the appearance of applications.

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

Juan Carlos

Computer Software, 1-10 employees

Jul 09, 2023

Outstanding Technical Support
Pros

I am deeply appreciative of the support staff at Kintone, especially [sensitive content hidden]. Their responsiveness, knowledgeability, professionalism, and willingness to assist have been outstanding. Whenever I have a request for assistance, [sensitive content hidden] is quick to respond and goes above and beyond to ensure that my Kintone application meets all my company's needs. Working with them has been a pleasure, and their dedication to customer satisfaction is truly commendable.

Cons

I often find myself frustrated by the narrow definition of uniqueness in Kintone. It seems baffling to me that I can't define a unique record across multiple fields, which I consider to be a basic tenet of any database platform. Moreover, I've had to go through hoops to ensure that my unique values don't overlap with other records, which is quite frustrating. These limitations significantly impact the usability and effectiveness of the platform, making certain tasks more challenging than they should be.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Kate

Government Relations, 11-50 employees

Less than a year

May 04, 2023

kintone Review
Pros

Kintone's user-friendly, cloud-based platform integrates seamlessly with other services, enhancing collaboration.

Cons

While it's a cloud-based tool, it can be annoying to work with on poor internet connections. Other than that, I haven't found any disadvantages.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kate?ina

Hospital & Health Care, 500+ employees

Less than a year

Mar 20, 2023

Kintone Review
Pros

Its project management features and customizable data options are perfect for our workflow.

Cons

There's nothing I least like, though the mobile app could be a bit faster.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Genesis

Marketing and Advertising, 500+ employees

Less than a year

Mar 19, 2023

Versatile and Efficient business platform.
Pros

Kintone's flexibility and ease of use make it suitable for various business models.

Cons

As someone tech-savvy, I find the platform too simple as it doesn't require coding. However, I'd like more insight into its backend workings and additional features like sorting apps based on personal preference.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Nacky

Marketing and Advertising, 500+ employees

Less than a year

Mar 18, 2023

Kintone: My Personal Review
Pros

Its user-friendly interface, customization abilities, and integrations with other services make it a powerful tool.

Cons

The user interface of Kintone can be challenging to navigate and lacks customization options.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Reunaldo

Marketing and Advertising, 500+ employees

Less than a year

Feb 24, 2023

Perfect Solution For Project Management
Pros

Managing multiple projects with Rocketlane's rich features has been a breeze.

Cons

Since I primarily use the Project Management feature, I haven't faced any problems managing multiple projects with my team.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Vaibhav

Information Technology and Services, 51-100 employees

Less than 6 months

Feb 20, 2023

Kintone: Perfect Solution For Project Planning
Pros

Rocketlane's project planning features and ease of use have been invaluable for our team.

Cons

Personally, I haven't encountered any issues with the tool so far.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Mitali

Marketing and Advertising, 11-50 employees

Less than 6 months

Feb 19, 2023

Great software for CRM
Pros

It's been instrumental in managing CRM operations, automating spreadsheets, and improving efficiency.

Cons

It's nearly a complete program, but continuous development with new features would be beneficial, especially regarding data management.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Anonymous

N/A, 51-100 employees

Less than a year

Feb 18, 2023

Is kintone the Answer to Your Business Needs? Our Comprehensive Review
Pros

Discovering Kintone was a game-changer for me as a small business owner. Finally, I found a platform that allows me to create bespoke applications tailored to my exact requirements without breaking the bank. With Kintone's extensive customization and adaptability, I can effortlessly develop forms, workflows, and dashboards, even without extensive coding experience. The collaboration and communication features are among my favorites, empowering my team with real-time data, automatic notifications, and a centralized workspace. Additionally, creating guest workspaces for external partners simplifies project collaboration. In summary, Kintone has streamlined our business procedures, enhanced internal communication, and improved teamwork significantly.

Cons

Kintone offers several excellent features, but there are also some drawbacks to consider. One limitation is the relatively few options for integration with other tools. Compared to some other low-code development platforms, Kintone doesn't support as many third-party tools and services, which can be restrictive. For example, I use a project management software that Kintone doesn't currently integrate with, so I have to manually transfer data between the two platforms. Additionally, the pricing of Kintone can be quite high, especially for startups or smaller businesses with limited budgets. Despite these drawbacks, Kintone may still provide more advanced features and functionality than some other platforms. It's essential to carefully weigh the benefits and drawbacks to determine if Kintone's features justify its cost and potential integration limitations.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Letlet

Retail, 11-50 employees

Less than a year

Feb 10, 2023

Kintone
Pros

The user-friendly interface makes scheduling notifications efficient.

Cons

I haven't noticed anything negative with this software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Brice

Banking, 101-500 employees

Less than a year

Feb 01, 2023

A Comprehensive Management Software
Pros

Having a background in relational database design, I found Kintone to be intuitive and efficient for my specific needs. Its customization options allowed me to swiftly build a solution for tracking students in just a matter of days, a task that took weeks with other applications. Additionally, the standout customer support team is always available to assist in clear English, making communication effortless. Overall, I highly recommend Kintone as a versatile and user-friendly work management solution for any business.

Cons

Kintone is undoubtedly a powerful work management solution, but it does have its limitations. For instance, its formatting options for phone numbers are somewhat limited, which can make processing large sets of data a bit cumbersome. Additionally, to fully leverage its potential, Kintone heavily relies on integration with third-party applications, which can sometimes be inconvenient. Despite these drawbacks, Kintone remains a versatile and user-friendly tool that significantly enhances business workflows. However, there is room for improvement in terms of polishing its features.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Sarfaraz

E-Learning, 500+ employees

Less than a year

Jan 01, 2023

Less stress, more productivity
Pros

I don’t think we have used Kintone to its optimum level yet because we are still expanding our scope as an organization. I know that in the future, Kintone will be even more useful to us. I can say this because the set of features we are currently using has been quite helpful in enhancing our overall productivity. I personally have benefited from the reporting tool. I feel more confident during my presentations because Kintone makes it easier to extract data in an easy-to-understand manner. And it is so simple to configure the data into meaningful reports.

Cons

As a team, we are still discovering the features included in the Kintone software. In the beginning, it was difficult to set up the software, and we found several functions complicated to use. However, the customer support team has provided valuable assistance in this regard.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

Erica Miles

Non-profit Organization, 15-20 Employees employees

Nov 29, 2022

We are so glad we found Kintone software
Pros

The system user interface is extremely user-friendly in general. Its simple to edit, change, tweak, and add as you go. However, Kintone goes above and beyond in terms of how much their personnel assist you in thinking through and implementing intricate areas of the database. They have assisted me in improving and streamlining the way data is treated and managed. Their assistance in writing calculations has been helpful! When attempting to figure out how to make formulas, import data efficiently, construct merge templates, and so much more, the help menu section might be a bit daunting to a layperson.

Cons

The data points in reports are not sorted alphabetically when mapping or generating filters. That has been my one major annoyance because it makes finding the fields you want so difficult. I know what field I need, but because items are arranged by when the field was introduced rather than alphabetically, finding fields for future reports or work becomes much more difficult. Id like to be able to use tables instead of tabs in field groups. To reduce space on the display screen, Id like to be able to stack and organize fields more tightly. When I click the edit button in the list view, Id prefer the row data not to grow past the setting I have on the view screen.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

Alfred J. Stravinsky

Sr. Manager  , 100-150 Employees employees

Nov 22, 2022

One of the best implementation and onboarding experience
Pros

The thing I loved most about the application was how simple it was to use and learn. Moreover, I was able to configure things very easily as well, which was not the case with the previous software that I was using. Besides, one of the most advantageous benefits Kintone has over other software within the same niche is the implementation procedure. It is very simple to set up process management and give roles to everyone on the team using the application. Thus, I would highly recommend this application, especially to newer businesses that have no tech-savvy employees.

Cons

There are a few issues that I experience frequently with the software. Firstly, I found it a little hard with some of the features of the software, such as setting up reminders. Due to this, I had to contact customer care assistance to get my issue fixed. Thankfully, the representatives were quick to respond; otherwise, it would have been another issue. Besides this, another thing that I would like to see improved is that the software should provide the option to remove all of the notifications with a single click. Currently, I have to remove them one by one. Thus, I would like to see these improvements in the upcoming version of the software.

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

Carley J.

Transportation, 1-10 employees employees

Nov 21, 2022

Precise and accurate calculations
Pros

I use this software mainly for calculations. Thankfully, the software generates pretty accurate results and never fails to deliver a worry-free experience. I no longer have to do the calculations manually because even though I used to use a calculator but it still left room for human error. However, that is not the case anymore as Kintone has solved this problem for me. I, for sure, know that as long as I’m inputting the correct data into the system, it will produce accurate results. Besides this, my experience with the support team was a pleasant one as they were quick to respond to my query promptly.

Cons

Sometimes the best things can turn out to be a little problematic and the same is the case with this application. Although the software provides so many features and the option to customize them this very capability of the software becomes a little challenging as well. This is because it sometimes makes it difficult to adjust. It gets difficult for certain employees, like me, to navigate because of the complexity of the tasks.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

Paul S.

Project Manager, 11-50 employees employees

Nov 16, 2022

Kintone PM has been a great addition to our family.
Pros

The software is quite simple to use. You can quickly import your Excel worksheets and build an app and database. We also use an account that has been created to assist us in getting started quickly and to demonstrate various application development examples. The drag-and-drop interface is also excellent, and field configuration, as well as setting up filters and views, is really simple. It is simple to create personalized icons. The program is significantly less expensive than competitors such as QuickBase, which has a $600 starting point.

Cons

As a result, functionalities are not fully developed. I have the impression that the software is still in its infancy. The software has the potential to improve over time. Quick searches by fields, such as a button or field within the app, are examples of this feature being lacking. The import and export functions are really tough to grasp. This is especially true when importing data into lookup tables. I think we are going to stick with it as it works with a variety of business models, which is one of our requirements for the future.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Harry P. Letterman

Jr Manager, Employees 100-499 employees

Nov 15, 2022

Kintone is one of the most user-friendly and approachable software available in the market
Pros

There are several things that I would like to mention that I love about the application. I’m thankful to an ex-colleague of mine who introduced me to this app. Being someone who has little to no knowledge about technology, I was glad that I was able to get the gist of the software quickly. Normally, it takes me a little longer to understand the functioning of the applications, but that was not the case with Kintone. It is very simple to learn and use in terms of functionalities and tools.

Cons

The built-in graphic and tabular features are not that good. I would say they are mediocre and can be improved further. Therefore, I am looking forward to the upcoming versions of the software where these issues will be resolved.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Anthony D.

Financial Consultant, 50-99 employees employees

Nov 08, 2022

Kintone really improves our productivity and functionality
Pros

I have some prior experience with relational database architecture, and the build for my particular needs has been easy and quick, with little assistance from the Kintone Team. excellent product for my needs. I had attempted two different programs, one more expensive than the other. I was able to complete my student tracking requirements in around four days. With the other applications, I was unable to attain that goal in several weeks. When I need to speak with someone at Kintone, the people on the other end of the phone speak English in a way that I understand. My crew is always willing to assist and easy to reach.

Cons

Kintone lacks some capabilities seen in most other applications Ive used, such as the ability to format a phone number; we read this better than a string of 10 digits. Even the Kintone team acknowledged that there should be a way to accomplish this. So, Id say its a touch rough around the edges. Also, Kintone is heavily reliant on third-party programs for workflows, form integrations, and so on; it would be wonderful if some of that functionality was incorporated within the application.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Henry L. Filtz

Marketing Associate, Employees 50-99 employees

Oct 21, 2022

An efficient and user-friendly software
Pros

Kintone software has really helped us update our business and minimize data duplication. We now have a project management tool, and we can observe work being done across the team in real-time. The software has substantially decreased the quantity of emails and Outlook calendar reminders since it is easy for us to establish automated notifications and reminders. Its drag-and-drop interface works excellently, and field setups are incredibly straightforward. It performs fantastically while building up filters and displays. Also, putting up custom icons is simple and straightforward.

Cons

Our team is quite happy that we converted to Kintone software because it has several very useful features and functionality and is a fantastic project management solution. It has significantly aided our organizations growth and expansion. There are only a few small changes that we would want to see included in future editions of the software. To begin with, the software does not allow us to modify the background colors and fonts because the user interface is pretty dull and monotonous. Furthermore, there are just a few customization choices available; we would like the developers to focus on the mentioned areas, as they can make project management rather interesting.

Ease of use

6

Value for money

8

Customer Support

6

Functionality

7

Karen H.

Operations Manager, 30-50 Employees employees

Oct 18, 2022

A great tool for project managers.
Pros

With its many capabilities, Kintone software has long been a great tool for our company. However, what I appreciate most is how simple it is to edit data fields and arrange information in a completely unique way. Because I have reports at my fingertips, I have accurate reports and reliable information, and I feel secure giving presentations. Since I can establish automated notifications and reminders, the number of emails and Outlook calendar reminders has significantly decreased. Every time I have questions about putting new procedures in place, the Kintone support staff has been a huge assistance.

Cons

With all of its features and capabilities, the software is quite fantastic. It has significantly aided our management team in streamlining our organizations everyday operations. The only drawback I can think of is that I wish the information search capabilities were a little bit more adaptable. I found it to be a bother every time I went to look for a file or document since I had to travel through so many folders and documents. With the exception of this one minor issue, Im really happy with my software.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

Sarah G.

Supervisor, 50-70 Employees employees

Sep 14, 2022

A highly comprehensive and adaptable software 
Pros

Kintone software is fantastic. It is simple to use, highly adaptable, has excellent capabilities, and the software is often updated, which is a significant benefit because they are continuously releasing new plug-ins and connections, allowing us to stay ahead of the competition. The software allows us to link to external applications, move around fields, and develop apps for pretty much everything we need. And the customer service is excellent. Whenever we encounter a technological problem, they always have a ready solution. Overall, Kintone is a great asset to our business.

Cons

The issue we first had with the software was that it took us a long time to get it up and running. It is a substantial investment that will pay off eventually, but you must be prepared to put in some effort to get it where you want it. However, once you are completely trained, the software is a delight to work with.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

Stephanie M.

non-profit organization management, 50-60 Employees employees

Sep 13, 2022