
Kintone Software Reviews
Total 32 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars38%
3
Stars16%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Julio
Mental Health Care, 51-100 employees
Less than 6 months
“Easy Customization and Great Support Team
Pros
The support team at Kintone is remarkable. They are always eager to help with any questions and are proactive in assisting with app development. Kintone boasts a robust API and integrates seamlessly with many third-party applications, making data importing and automation a breeze. What's more, everything within Kintone is customizable, allowing for extensive personalization. Whether it's through their extensive API or automation capabilities, Kintone makes it easy to adapt to specific business needs, even for users with JavaScript proficiency.
Cons
One gripe I have is the lack of native functions in the App form builder. For instance, totaling 10 fields and calculating the average is feasible using the calculations field type, but it requires all fields to be filled for accurate averaging. This limitation adds complexity to tasks that could otherwise be more streamlined.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tom
Professional Training & Coaching, 1-10 employees
Less than a year
“Why I Love Kintone!
Pros
Kintone's user-friendliness has been a highlight, offering forward-thinking adaptability.
Cons
While Kintone is mostly plug-and-play, I required customization that the Kintone programmer helped me with exceptionally well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elaine
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“User-Friendly Database
Pros
It's been a breeze to navigate, and the excellent customer support and training make it stand out.
Cons
I haven't faced any issues or problems at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shin
Wholesale, 1-10 employees
More than a year
“Enhance your team collaborations & save your time!
Pros
The ease of use extends to creating our own apps, making it incredibly versatile.
Cons
It lacks the ability to email documents directly from the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Richi
Primary/Secondary Education, 51-100 employees
Less than 6 months
“Kintone Review
Pros
Kintone's ability to synthesize data and customize it has been invaluable for managing workflow.
Cons
The visualizations are basic compared to other programs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Betsy
Food Production, 51-100 employees
More than a year
“A great fit for our company
Pros
It's user-friendly, easy to set up, and the process management is a cinch.
Cons
Currently, there are no cons. It has fulfilled all our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Law Practice, 11-50 employees
Less than a year
“Perfectly suited to our needs.
Pros
Its customizability has been perfect for keeping our team organized and on track.
Cons
I genuinely can't think of anything I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Grace
Construction, 101-500 employees
Less than a year
“Kintone saved the day when I couldn't find any service that fit my business.
Pros
Their customer service is incredibly responsive and always accommodating to my requests for customization.
Cons
When filtering data by a piece of text that contains letters, it's crucial to ensure that all entries are input exactly the same way, including capitalization. Otherwise, there's a risk of missing data. For example, addresses entered by my team might vary in formatting, such as "630 S San Pedro" versus "630 san pedro." It would be highly beneficial if the program could recognize and retrieve all relevant data regardless of these variations, thus improving efficiency and accuracy in data retrieval.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andrea Yarlyn
Marketing and Advertising, 1-10 employees
“The revolutionary tool that changed the way I manage my data and collaborate as a team.
Pros
Centralizing information has made collaboration and project management a breeze.
Cons
Some specific features or settings could be more customizable to better align with my work processes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Enhancing Productivity through kintone
Pros
Kintone's intuitive interface makes it accessible to users of all backgrounds, simplifying app creation.
Cons
I can't recall any limitations; it suited our needs well, except for occasional delays in response time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Juan Carlos
Computer Software, 1-10 employees
“Increase your productivity and transform your workflows
Pros
I appreciate how easy it is to customize workflows without needing extensive programming knowledge.
Cons
One aspect I didn't like much was the limited ability to customize the appearance of applications.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Kate
Government Relations, 11-50 employees
Less than a year
“Outstanding Technical Support
Pros
I am deeply appreciative of the support staff at Kintone, especially [sensitive content hidden]. Their responsiveness, knowledgeability, professionalism, and willingness to assist have been outstanding. Whenever I have a request for assistance, [sensitive content hidden] is quick to respond and goes above and beyond to ensure that my Kintone application meets all my company's needs. Working with them has been a pleasure, and their dedication to customer satisfaction is truly commendable.
Cons
I often find myself frustrated by the narrow definition of uniqueness in Kintone. It seems baffling to me that I can't define a unique record across multiple fields, which I consider to be a basic tenet of any database platform. Moreover, I've had to go through hoops to ensure that my unique values don't overlap with other records, which is quite frustrating. These limitations significantly impact the usability and effectiveness of the platform, making certain tasks more challenging than they should be.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kate?ina
Hospital & Health Care, 500+ employees
Less than a year
“kintone Review
Pros
Kintone's user-friendly, cloud-based platform integrates seamlessly with other services, enhancing collaboration.
Cons
While it's a cloud-based tool, it can be annoying to work with on poor internet connections. Other than that, I haven't found any disadvantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Genesis
Marketing and Advertising, 500+ employees
Less than a year
“Kintone Review
Pros
Its project management features and customizable data options are perfect for our workflow.
Cons
There's nothing I least like, though the mobile app could be a bit faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nacky
Marketing and Advertising, 500+ employees
Less than a year
“Versatile and Efficient business platform.
Pros
Kintone's flexibility and ease of use make it suitable for various business models.
Cons
As someone tech-savvy, I find the platform too simple as it doesn't require coding. However, I'd like more insight into its backend workings and additional features like sorting apps based on personal preference.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Reunaldo
Marketing and Advertising, 500+ employees
Less than a year
“Kintone: My Personal Review
Pros
Its user-friendly interface, customization abilities, and integrations with other services make it a powerful tool.
Cons
The user interface of Kintone can be challenging to navigate and lacks customization options.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Vaibhav
Information Technology and Services, 51-100 employees
Less than 6 months
“Perfect Solution For Project Management
Pros
Managing multiple projects with Rocketlane's rich features has been a breeze.
Cons
Since I primarily use the Project Management feature, I haven't faced any problems managing multiple projects with my team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mitali
Marketing and Advertising, 11-50 employees
Less than 6 months
“Kintone: Perfect Solution For Project Planning
Pros
Rocketlane's project planning features and ease of use have been invaluable for our team.
Cons
Personally, I haven't encountered any issues with the tool so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than a year
“Great software for CRM
Pros
It's been instrumental in managing CRM operations, automating spreadsheets, and improving efficiency.
Cons
It's nearly a complete program, but continuous development with new features would be beneficial, especially regarding data management.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Letlet
Retail, 11-50 employees
Less than a year
“Is kintone the Answer to Your Business Needs? Our Comprehensive Review
Pros
Discovering Kintone was a game-changer for me as a small business owner. Finally, I found a platform that allows me to create bespoke applications tailored to my exact requirements without breaking the bank. With Kintone's extensive customization and adaptability, I can effortlessly develop forms, workflows, and dashboards, even without extensive coding experience. The collaboration and communication features are among my favorites, empowering my team with real-time data, automatic notifications, and a centralized workspace. Additionally, creating guest workspaces for external partners simplifies project collaboration. In summary, Kintone has streamlined our business procedures, enhanced internal communication, and improved teamwork significantly.
Cons
Kintone offers several excellent features, but there are also some drawbacks to consider. One limitation is the relatively few options for integration with other tools. Compared to some other low-code development platforms, Kintone doesn't support as many third-party tools and services, which can be restrictive. For example, I use a project management software that Kintone doesn't currently integrate with, so I have to manually transfer data between the two platforms. Additionally, the pricing of Kintone can be quite high, especially for startups or smaller businesses with limited budgets. Despite these drawbacks, Kintone may still provide more advanced features and functionality than some other platforms. It's essential to carefully weigh the benefits and drawbacks to determine if Kintone's features justify its cost and potential integration limitations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8