
Magnetic Reviews
Total 15 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars20%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Christine
Marketing and Advertising, 101-500 employees
Less than a year
“frequent lagging issues
Pros
The communication is easy and it's great for tracking both time and project details.
Cons
It can be pretty slow, it doesn't handle different timezones well and it often glitches with comments and attachments, duplicating them randomly. There are also very few fields we can customize and some fields we don't need can't be removed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chevon
Hospitality, 500+ employees
More than a year
“Useful but has small annoyances
Pros
It's definitely helped us manage our workflows though I think a few of the processes could still be improved.
Cons
There are some small annoyances. Support isn't the easiest to get ahold of and you can't download multiple files at once unless they're in a zip folder. Getting in touch with the team can be a frustrating process.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Rene
Information Technology and Services, 1-10 employees
Less than 6 months
“Great for team accountability
Pros
Magnetic is a really useful tool for our marketing team. We can easily generate reports and share them with everyone in the agency. At any given moment, the whole team knows who's responsible for what on a project and all activity is tracked so leaders always know who is accountable.
Cons
Sometimes it seems like job bags haven't been saved properly but I think that might be a common issue with this type of software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Liza
Marketing and Advertising, 101-500 employees
More than a year
“excellent for a unified job overview
Pros
I love having a complete, holistic view of all our active jobs and their different statuses in one place.
Cons
The number of email notifications we get for every little update on a job can be overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Werner
Animation, 11-50 employees
More than a year
“Reliable tool!
Pros
It's a solid, reliable tool. It's easy to work with and getting new people onboarded and set up is simple.
Cons
I'd really love to be able to pull client statements directly from the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Annika
Marketing and Advertising, 101-500 employees
More than a year
“keeps everything organized
Pros
Ive really enjoyed using Magnetic and it's been a huge help in my project management role. It's easy to use and keeps everything organized.
Cons
Honestly there aren't many downsides! I just wish it had a feature to create campaign calendars and visual project timelines.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Restaurants, 101-500 employees
More than a year
“Easy task tracking
Pros
I like that you can track every single job without any hassle and always see who was responsible for each task.
Cons
There isn't much I don't like about this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chevon
Hospitality, 500+ employees
More than a year
“very user-friendly
Pros
The best part is that it's very user-friendly.
Cons
When we have a lot of files to download, it would be a big help to have a "download all" function. Also, when we create a brief, it would be great if it could auto-populate with info from when we first opened the job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nadia
Restaurants, 500+ employees
Less than a year
“Absolute favorite!
Pros
It's easy, very reliable and the reminder feature is amazing.
Cons
It has its quirks but I absolutely love it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roselyn
Marketing and Advertising, 1-10 employees
More than a year
“all-in-one tool!!
Pros
Everything is very clear. You can use the system for everything like accounting, jobs, cost estimates. It's a true all-in-one system.
Cons
When you modify an invoice, it re-lists it using the modification date which messes up the invoice number sequence and makes it hard to search for them in order.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gerald
Animation, 11-50 employees
Less than 6 months
“Easy to navigate
Pros
I love how easy it is to use and navigate to find exactly what I need.
Cons
I just wish I could right click to add a new task!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ben
Information Technology and Services, 500+ employees
More than a year
“Simplifies time tracking
Pros
As a user, it lets me focus on the work that needs to be done and then easily send completed tasks back to the account managers. We have a perfect record of all the work and when it was finished. Tracking time is simple, even for creatives who usually hate doing it.
Cons
The main issue is the lack of integration with other systems like our HR platform. I have to log my time twice, once in the HR system and once in Magnetic so the traffic manager can schedule properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chaque
Design, 1-10 employees
More than a year
“Easy task management
Pros
It's easy to use and makes task management simple instead of overcomplicating it. That makes it easy to implement across the whole company.
Cons
My only regrets are that we didn't start using it sooner and that it relies heavily on an internet connection making it difficult to use offline.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michael
E-Learning, 11-50 employees
More than a year
“customizable but unclear features
Pros
The customization and flexibility are really good.
Cons
Some features aren't very intuitive and their purpose is unclear.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sisathi
Online Media, 11-50 employees
More than a year
“Boosts productivity!
Pros
Magnetic helps me get more done in a day and track my time effectively.
Cons
I can't think of anything right now. I find it easy to use on a daily basis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10