Total 30 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

47%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

FF

Fernando F.

Information Technology and Services, 1-10 employees

More than a year

4.0
January 2025

Best choice so far

Pros

this is an excellent tool for charting and diagramming. Great for visualizing information and ideas.

Cons

not easy to use and it takes a while to master.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

LM

Lisa M.

Telecommunications, 11-50 employees

More than a year

5.0
January 2025

works well with Microsoft tools

Pros

It works really well with other Microsoft tools, so sharing and collaborating is super easy.

Cons

I was hoping for a bulk upload feature fingers crossed I'll find that next time I log in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Internet, 11-50 employees

More than a year

5.0
January 2025

customizable and interactive solution

Pros

I love being able to customize shapes and diagrams. the interface is pretty interactive too, which makes it easy to use.

Cons

there's nothing to dislike. Its really great software and super easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 500+ employees

More than a year

4.0
January 2025

perfect for documenting processes

Pros

It has a big variety of diagram types, perfect for documenting both technical and business process flows.

Cons

Things can get tricky when working on complex diagrams especially when trying to connect parts of the flow.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

JS

John S.

Automotive, 51-100 employees

More than a year

4.0
December 2024

easy org charts with high cost

Pros

My favorite thing about It is how easy it is to create org charts, flow charts and more.

Cons

What I like the least about It is the cost.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

LZ

Luis Z.

Computer & Network Security, 51-100 employees

More than a year

5.0
December 2024

highly customizable solution

Pros

The huge collection of shape and image templates is great. You can create diagrams and flows that are fully customized to your needs and style.

Cons

I have no cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TP

Takeisha P.

Accounting, 500+ employees

Less than a year

3.0
December 2024

simple to use, but took time to adjust

Pros

So easy to use! I used to make charts in PowerPoint but now I can create them in It in a fraction of the time.

Cons

It took a while to adjust to the changes but in the end, it was totally worth it!

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

7

SN

Suraj N.

Information Technology and Services, 500+ employees

More than a year

4.0
December 2024

friendly with smooth integration

Pros

best features are its user friendly interface, high-definition stencils, massive template library and smooth integration with Microsoft Office.

Cons

cost might be a drawback and performance issues pop up on laptops with lower specs.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

8

EE

Elizabeth E.

Media Production, 11-50 employees

More than a year

5.0
December 2024

Top notch software

Pros

I love how easy to use it is. The templates are really good and save me a lot of time.

Cons

I don't have anything I dislike at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BT

Basanta T.

Food & Beverages, 11-50 employees

Less than a year

5.0
December 2024

Perfect choice for us

Pros

This is amazing because it's super easy to use, has tons of templates and you can integrate real-time data from sources like Excel.

Cons

the cost of their service is quite expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10