Fernando F.
Information Technology and Services, 1-10 employees
More than a year
“Best choice so far”
Pros
this is an excellent tool for charting and diagramming. Great for visualizing information and ideas.
Cons
not easy to use and it takes a while to master.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Lisa M.
Telecommunications, 11-50 employees
More than a year
“works well with Microsoft tools”
Pros
It works really well with other Microsoft tools, so sharing and collaborating is super easy.
Cons
I was hoping for a bulk upload feature fingers crossed I'll find that next time I log in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Internet, 11-50 employees
More than a year
“customizable and interactive solution”
Pros
I love being able to customize shapes and diagrams. the interface is pretty interactive too, which makes it easy to use.
Cons
there's nothing to dislike. Its really great software and super easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 500+ employees
More than a year
“perfect for documenting processes”
Pros
It has a big variety of diagram types, perfect for documenting both technical and business process flows.
Cons
Things can get tricky when working on complex diagrams especially when trying to connect parts of the flow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
John S.
Automotive, 51-100 employees
More than a year
“easy org charts with high cost”
Pros
My favorite thing about It is how easy it is to create org charts, flow charts and more.
Cons
What I like the least about It is the cost.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Luis Z.
Computer & Network Security, 51-100 employees
More than a year
“highly customizable solution”
Pros
The huge collection of shape and image templates is great. You can create diagrams and flows that are fully customized to your needs and style.
Cons
I have no cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Takeisha P.
Accounting, 500+ employees
Less than a year
“simple to use, but took time to adjust”
Pros
So easy to use! I used to make charts in PowerPoint but now I can create them in It in a fraction of the time.
Cons
It took a while to adjust to the changes but in the end, it was totally worth it!
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
7
Suraj N.
Information Technology and Services, 500+ employees
More than a year
“friendly with smooth integration”
Pros
best features are its user friendly interface, high-definition stencils, massive template library and smooth integration with Microsoft Office.
Cons
cost might be a drawback and performance issues pop up on laptops with lower specs.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Elizabeth E.
Media Production, 11-50 employees
More than a year
“Top notch software”
Pros
I love how easy to use it is. The templates are really good and save me a lot of time.
Cons
I don't have anything I dislike at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Basanta T.
Food & Beverages, 11-50 employees
Less than a year
“Perfect choice for us”
Pros
This is amazing because it's super easy to use, has tons of templates and you can integrate real-time data from sources like Excel.
Cons
the cost of their service is quite expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
