Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C

Christian

Health, Wellness and Fitness, 500+ employees

4.0
August 2023

Simple and Robust

Pros

Miro is a simple yet robust tool that is suitable for any type of project. It allows for easy content import and realtime collaboration on an endless canvas.

Cons

Importing data from other programs like Figma or Invision can be tricky especially for tasks like journey mapping and group brainstorming.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S

Shannen

Design, 101-500 employees

5.0
August 2023

Versatile and UserFriendly

Pros

Miro offers a wide range of features and templates making it suitable for various purposes. Its a versatile tool that can be used for any project.

Cons

Copying and pasting images to and from the board can be challenging especially when working with Powerpoint. A smoother integration with Powerpoint would be beneficial.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Anonymous, 500+ employees

4.0
August 2023

Unleashing Creativity and Collaboration with Visual Excellence

Pros

I thoroughly enjoyed the features and userfriendly interface of Miro. Its a remarkably robust online whiteboard platform that enabled my team and me to collaborate seamlessly regardless of our physical locations. The realtime collaboration and a wide range of interactive tools made brainstorming planning and organizing ideas a breeze.

Cons

Some users might find the initial setup and customization slightly timeconsuming.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

G

Gauravi

Education Management, 11-50 employees

5.0
August 2023

Exceptional Collaboration and Creativity Platform

Pros

Miros collaborative features are unparalleled. It allows our team members regardless of their physical location to collaborate on the same canvas simultaneously. This has significantly improved our efficiency as we can brainstorm ideas share feedback and work together in realtime without any lag or delays. The extensive collection of prebuilt templates is a gamechanger. Whether its for project planning brainstorming sessions or design sprints Miro offers a wide range of templates that cater to our specific needs. It saves us time and enables us to jumpstart our creative processes.

Cons

I wish they had an option for selective HIDE for few board members it would be helpful during presentingsharing ideas in a chronology.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

E

Emily

Education Management, 101-500 employees

Less than 6 months

5.0
August 2023

Easy to use

Pros

The interface is user-friendly, and the features are easily understandable.

Cons

Additional tools and features on the canvas would enhance the overall experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Catherine

Computer Software, 11-50 employees

More than a year

5.0
August 2023

A fine alternative to Figma

Pros

Constructing visual ideations is effortless, providing an excellent space for brainstorming with a variety of elements for shaping ideas.

Cons

Sharing posed challenges, and there seemed to be a shortage of relevant templates in the field of content management.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S

Sayan

Computer Software, 51-100 employees

Less than a year

5.0
August 2023

Easy to use

Pros

Creating and tracking tasks is surprisingly easy, exceeding initial expectations in terms of simplicity.

Cons

While the current features meet expectations, there's room for improvement, particularly in terms of dashboards.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

M

Missy

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
August 2023

Miro is Marvelous

Pros

Miro's visual presentation is not only user-friendly but also enjoyable, allowing easy sharing across teams with the added benefit of collaborative input. It stands out as an essential tool, elevating it above basic platforms in the workplace.

Cons

The wealth of features in Miro can lead to overuse, with users inclined to incorporate different features even when they may not seamlessly fit the presentation, such as in a flowchart.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Nathan

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2023

The best way to ideate online

Pros

Miro makes online brainstorming both feasible and enjoyable.

Cons

While effective for managing ideas, Miro falls short in the realm of project management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

F

Federica

Entertainment, 11-50 employees

More than a year

5.0
August 2023

Essential tool for remote teams

Pros

An indispensable tool for remote and hybrid teams, Miro encourages unique and creative collaboration, proving to be intuitive and user-friendly. It plays a crucial role in enhancing our team's overall functionality.

Cons

No complaints about Miro, but the addition of features to make it a more engaging tool for designers would be welcomed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

V

Vincent

Insurance, 1-10 employees

Less than a year

5.0
August 2023

Great whiteboard

Pros

Practical for collaborative work, it simplifies idea generation and sharing.

Cons

My experience with Miro has been entirely positive, without encountering any dislikes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

V

Valerio

Information Technology and Services, 11-50 employees

More than a year

5.0
August 2023

The best digital whiteboard

Pros

Miro's templates serve as a valuable resource, particularly helpful for users with limited digital whiteboard experience.

Cons

Despite its intuitive nature, some training is necessary for every team member to contribute meaningfully at the same level.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
August 2023

Good tool for team work

Pros

Integral to organizing internal processes and fostering employee-driven idea generation. Miro becomes a go-to tool for joint workshops within the team.

Cons

Careful workshop framing is essential due to the broad and multifaceted functions in Miro.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Andreas

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
August 2023

A tool that works

Pros

User-friendly without the need for extensive manuals, offering various box shapes, colors, and fonts. Primarily used as a 'brainstorm box' but also considered for project creation and tracking.

Cons

Greater customization options, allowing users to seamlessly implement ideas, would enhance the tool. This includes customization of size, color, links, photos, and more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

Flor

Computer Software, 11-50 employees

Less than a year

5.0
August 2023

A platform to enhance the team's creativity

Pros

Recognized for its crucial customization function, adapting to team requirements. Seamless integration with essential software like Slack, Trello, and Jira enhances its utility.

Cons

The only drawback is the limitation on active boards in the free version, but this is resolved with the low-cost paid version, unlocking advanced features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Stephanie

Design, 1-10 employees

Less than a year

5.0
August 2023

Online whiteboard for everyone

Pros

Effective use of sticky notes and templates simplifies ideation and brainstorming for both users and collaborators.

Cons

Creating a team with multiple whiteboards can become costly, potentially discouraging those on the free trial or beginners in UX who may prefer Figma for its predominantly free functions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

I

Ioanna

Research, 51-100 employees

Less than 6 months

5.0
August 2023

Great tool for collaborative IT architecture design

Pros

Noteworthy sharing capabilities among collaborators.

Cons

Initial inflexibility in pricing, requiring a minimum of 10 licenses, but there is a free version for experimentation.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

I

Izzi

Education Management, 1-10 employees

More than a year

5.0
August 2023

An easy to use collaborative visualisation tool

Pros

Exceptionally easy to use, facilitating rapid idea capture from multiple participants. Ideal for processing workflows, it allows live workshop facilitation, note recording, and dynamic reorganization.

Cons

Clarity is sometimes lacking when adding people to Miro, uncertain whether it's merely sharing the board or adding them as a team member.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

R

Rachel

E-Learning, 51-100 employees

More than a year

5.0
August 2023

My favorite whiteboarding tool.

Pros

Preferred among various whiteboarding tools for its ease in organizing ideas, especially useful for creating affinity maps. Offers a plethora of templates for maintaining organized thoughts.

Cons

While there are no major dislikes for Miro, improvement in facilitating collaboration for guests would be beneficial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Courtney

Information Technology and Services, 500+ employees

More than a year

5.0
August 2023

The templates are a great way to get started quickly

Pros

The flexibility to enable remote work for my team and the convenience of collaborative brainstorming make Miro enjoyable. It facilitates swift whiteboarding for workflow and process changes, enhancing cross-team communication and collaboration, especially in the Marketing department, for ideation and process mapping.

Cons

I don't have many concerns with Miro. It would be helpful to create and save our templates. Also, an option to export Miro creations to PowerPoint would be beneficial. Besides that, it's a fantastic tool that I find enjoyable to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10