Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Christian
Health, Wellness and Fitness, 500+ employees
“Simple and Robust
Pros
Miro is a simple yet robust tool that is suitable for any type of project. It allows for easy content import and realtime collaboration on an endless canvas.
Cons
Importing data from other programs like Figma or Invision can be tricky especially for tasks like journey mapping and group brainstorming.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Shannen
Design, 101-500 employees
“Versatile and UserFriendly
Pros
Miro offers a wide range of features and templates making it suitable for various purposes. Its a versatile tool that can be used for any project.
Cons
Copying and pasting images to and from the board can be challenging especially when working with Powerpoint. A smoother integration with Powerpoint would be beneficial.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Anonymous, 500+ employees
“Unleashing Creativity and Collaboration with Visual Excellence
Pros
I thoroughly enjoyed the features and userfriendly interface of Miro. Its a remarkably robust online whiteboard platform that enabled my team and me to collaborate seamlessly regardless of our physical locations. The realtime collaboration and a wide range of interactive tools made brainstorming planning and organizing ideas a breeze.
Cons
Some users might find the initial setup and customization slightly timeconsuming.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Gauravi
Education Management, 11-50 employees
“Exceptional Collaboration and Creativity Platform
Pros
Miros collaborative features are unparalleled. It allows our team members regardless of their physical location to collaborate on the same canvas simultaneously. This has significantly improved our efficiency as we can brainstorm ideas share feedback and work together in realtime without any lag or delays. The extensive collection of prebuilt templates is a gamechanger. Whether its for project planning brainstorming sessions or design sprints Miro offers a wide range of templates that cater to our specific needs. It saves us time and enables us to jumpstart our creative processes.
Cons
I wish they had an option for selective HIDE for few board members it would be helpful during presentingsharing ideas in a chronology.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Emily
Education Management, 101-500 employees
Less than 6 months
“Easy to use
Pros
The interface is user-friendly, and the features are easily understandable.
Cons
Additional tools and features on the canvas would enhance the overall experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Catherine
Computer Software, 11-50 employees
More than a year
“A fine alternative to Figma
Pros
Constructing visual ideations is effortless, providing an excellent space for brainstorming with a variety of elements for shaping ideas.
Cons
Sharing posed challenges, and there seemed to be a shortage of relevant templates in the field of content management.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Sayan
Computer Software, 51-100 employees
Less than a year
“Easy to use
Pros
Creating and tracking tasks is surprisingly easy, exceeding initial expectations in terms of simplicity.
Cons
While the current features meet expectations, there's room for improvement, particularly in terms of dashboards.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Missy
Marketing and Advertising, 11-50 employees
Less than 6 months
“Miro is Marvelous
Pros
Miro's visual presentation is not only user-friendly but also enjoyable, allowing easy sharing across teams with the added benefit of collaborative input. It stands out as an essential tool, elevating it above basic platforms in the workplace.
Cons
The wealth of features in Miro can lead to overuse, with users inclined to incorporate different features even when they may not seamlessly fit the presentation, such as in a flowchart.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Nathan
Marketing and Advertising, 1-10 employees
More than a year
“The best way to ideate online
Pros
Miro makes online brainstorming both feasible and enjoyable.
Cons
While effective for managing ideas, Miro falls short in the realm of project management.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Federica
Entertainment, 11-50 employees
More than a year
“Essential tool for remote teams
Pros
An indispensable tool for remote and hybrid teams, Miro encourages unique and creative collaboration, proving to be intuitive and user-friendly. It plays a crucial role in enhancing our team's overall functionality.
Cons
No complaints about Miro, but the addition of features to make it a more engaging tool for designers would be welcomed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Vincent
Insurance, 1-10 employees
Less than a year
“Great whiteboard
Pros
Practical for collaborative work, it simplifies idea generation and sharing.
Cons
My experience with Miro has been entirely positive, without encountering any dislikes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Valerio
Information Technology and Services, 11-50 employees
More than a year
“The best digital whiteboard
Pros
Miro's templates serve as a valuable resource, particularly helpful for users with limited digital whiteboard experience.
Cons
Despite its intuitive nature, some training is necessary for every team member to contribute meaningfully at the same level.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Good tool for team work
Pros
Integral to organizing internal processes and fostering employee-driven idea generation. Miro becomes a go-to tool for joint workshops within the team.
Cons
Careful workshop framing is essential due to the broad and multifaceted functions in Miro.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Andreas
Arts and Crafts, 1-10 employees
Less than 6 months
“A tool that works
Pros
User-friendly without the need for extensive manuals, offering various box shapes, colors, and fonts. Primarily used as a 'brainstorm box' but also considered for project creation and tracking.
Cons
Greater customization options, allowing users to seamlessly implement ideas, would enhance the tool. This includes customization of size, color, links, photos, and more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Flor
Computer Software, 11-50 employees
Less than a year
“A platform to enhance the team's creativity
Pros
Recognized for its crucial customization function, adapting to team requirements. Seamless integration with essential software like Slack, Trello, and Jira enhances its utility.
Cons
The only drawback is the limitation on active boards in the free version, but this is resolved with the low-cost paid version, unlocking advanced features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Stephanie
Design, 1-10 employees
Less than a year
“Online whiteboard for everyone
Pros
Effective use of sticky notes and templates simplifies ideation and brainstorming for both users and collaborators.
Cons
Creating a team with multiple whiteboards can become costly, potentially discouraging those on the free trial or beginners in UX who may prefer Figma for its predominantly free functions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Ioanna
Research, 51-100 employees
Less than 6 months
“Great tool for collaborative IT architecture design
Pros
Noteworthy sharing capabilities among collaborators.
Cons
Initial inflexibility in pricing, requiring a minimum of 10 licenses, but there is a free version for experimentation.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Izzi
Education Management, 1-10 employees
More than a year
“An easy to use collaborative visualisation tool
Pros
Exceptionally easy to use, facilitating rapid idea capture from multiple participants. Ideal for processing workflows, it allows live workshop facilitation, note recording, and dynamic reorganization.
Cons
Clarity is sometimes lacking when adding people to Miro, uncertain whether it's merely sharing the board or adding them as a team member.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Rachel
E-Learning, 51-100 employees
More than a year
“My favorite whiteboarding tool.
Pros
Preferred among various whiteboarding tools for its ease in organizing ideas, especially useful for creating affinity maps. Offers a plethora of templates for maintaining organized thoughts.
Cons
While there are no major dislikes for Miro, improvement in facilitating collaboration for guests would be beneficial.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Courtney
Information Technology and Services, 500+ employees
More than a year
“The templates are a great way to get started quickly
Pros
The flexibility to enable remote work for my team and the convenience of collaborative brainstorming make Miro enjoyable. It facilitates swift whiteboarding for workflow and process changes, enhancing cross-team communication and collaboration, especially in the Marketing department, for ideation and process mapping.
Cons
I don't have many concerns with Miro. It would be helpful to create and save our templates. Also, an option to export Miro creations to PowerPoint would be beneficial. Besides that, it's a fantastic tool that I find enjoyable to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10