Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C

Christian

Internet, 1-10 employees

Less than 6 months

5.0
February 2025

Awesome tool for working together

Pros

I really appreciate being able to put everyone's ideas on one big whiteboard that's easy for the whole team to access. It just makes everything so much easier to manage!

Cons

It was a bit confusing for me when I first used it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
February 2025

Makes team collaboration so much easier

Pros

As a developer, I really liked how we could collaborate in real-time. It was super convenient for the team, especially working remotely. It really helped with creative ideas and keeping track of project progress together.

Cons

When you're working on complex projects, the canvases can get overcrowded, making it harder to read everything clearly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

S

Stuart

Health, Wellness, and Fitness, 500+ employees

More than a year

5.0
January 2025

Virtual brand planning that beats brown paper exercises

Pros

I love the endless canvas for planning purposes, and it's great that multiple people can work on a plan at the same time in real-time.

Cons

I find it a bit slow when switching between the pointer and the hand to move the canvas around, and the sliders to adjust it are quite small for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Arts and Crafts, 1-10 employees

Less than a year

4.0
January 2025

Makes project management smooth and easy

Pros

While using it I have realized that it's quite an excellent platform and when it comes to creating charts, it's one of the best out there.

Cons

I got bombarded with so many emails after completing the enrollment. It was a little overwhelming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

P

Patrick

Telecommunications, 51-100 employees

Less than a year

4.0
January 2025

Versatile templates and tools for team collaboration

Pros

I found a wide range of templates and tools for creativity, project management and diagramming. The visual and interactive interface makes collaboration feel super natural even for remote teams.

Cons

I felt the interface was a bit much at first, and it took me a while to get comfortable with it. Performance also slows down when there are a lot of items on the board, which can be frustrating in important meetings.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

K

Katie

Design, 1-10 employees

More than a year

4.0
January 2025

Perfect for creative collaboration

Pros

I really enjoy the variety of templates and being able to work in real-time with the team. You can use it for any creative project, it's perfect for that.

Cons

One downside I've noticed is that it can get really cluttered if there are too many elements on the board.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

John

Computer Software, 101-500 employees

More than a year

5.0
January 2025

A versatile all-in-one tool

Pros

I have used various built-in objects that help you create the perfect board and more seem to be added all the time. It's great for the basics like diagrams and flowcharts, but it also integrates really well with tools like Jira. It is also awesome for doing fun and effective team retrospectives.

Cons

I had a hard time finding my old boards. Organizing them better or making them easier to find would be a huge improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

H

Hillary

Computer Software, 51-100 employees

Less than a year

5.0
January 2025

Great tool to improve collaboration with team

Pros

I've used it for collaboration with other team members, and it has really helped us collaborate more efficiently as a team. It's so easy to share ideas and brainstorm with others.

Cons

Honestly, I didn't face any problems while using it. It's a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sian

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
January 2025

A+ product, definitely worth using

Pros

It is quick and easy to use and I have had a great experience with this software. The instructions are really simple to follow.

Cons

No cons for me so far, especially with how I use Miro.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maxi

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2025

A great choice for collaborative work

Pros

It provides us a great way to collaborate flawlessly in real-time with the team on the same board to be quite efficient. The best thing about it is that there are no bugs or delays, even when everyone's using the same functions at once.

Cons

One feature that I find difficult to deal with is layer management, it is pretty complicated and confusing. Sometimes using shortcuts or the �bring to front� button doesn't even work right.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Retail, 500+ employees

More than a year

4.0
January 2025

Amazing tool for managing workflows

Pros

I use it to create architecture diagrams for our team project and it works like a charm.

Cons

It has a steep learning curve if I want to create complex workflows, diagrams, or flowcharts.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

E

Erin

Education Management, 500+ employees

Free Trial

4.0
January 2025

Great online tool for collaborating

Pros

The templates are super easy for us to use and the free version makes it such a great tool for collaborating on projects virtually.

Cons

I've found that moving around the board can be tricky without accidentally shifting some other things.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

M

Moran

Consumer Services, 51-100 employees

More than a year

5.0
January 2025

Perfect collaboration throughout workflow

Pros

Miro has given us such diverse and effective spaces that help keep our collaboration going smoothly. We can communicate ideas quickly and update achievements without any hassle.

Cons

I notice nothing bad about it. It's great, and I never have trouble with adding or collecting elements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sneha

Oil & Energy, 500+ employees

Less than a year

5.0
January 2025

A handy solution for process mapping

Pros

It's amazing for process mapping and I like how all the boards can be stored online with easy access. Plus, multiple users can work on the same board at the same time without issues.

Cons

I find it as a good product. I haven't had any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Staffing and Recruiting, 1-10 employees

Less than a year

4.0
December 2024

Miro simplifies process visualization

Pros

It's really easy for me to use as it visually breaks down processes in a way that makes it so much easier for everyone to grasp. It's like turning complicated ideas into something clear and simple for anyone to follow.

Cons

It's not the cheapest option, but none of the competitors are either. Miro definitely offers the best value for understanding how an organization works.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

S

Shannon

Events Services, 11-50 employees

Less than a year

5.0
December 2024

Super user-friendly, no training required

Pros

I was able to pick it up really quickly and it is super easy for me to use visually.

Cons

There hasn't been any issue so far. In fact I like how you can see what everyone's doing and when they make any changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Seb

Hospitality, 51-100 employees

Less than 6 months

3.0
December 2024

Simple to use, but some areas need improvement

Pros

It was a bit hard for me to use at first but it does what it's meant to do. I use it to create processes and it definitely gets the job done.

Cons

Personally I think it's not very easy to use and could use some improvements on the interface.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

L

Lana

Civil Engineering, 51-100 employees

Less than a year

5.0
December 2024

Great creative tool for our team

Pros

It works great for us and it's super helpful with visual indicators to collaborate with teams.

Cons

There are no issues and visual indicators are great for creative work. They really help get ideas across.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Medical Devices, 500+ employees

Less than a year

5.0
December 2024

Best tool for teamwork and collaboration

Pros

I have used it for teamwork and it is good for that. It's easy to use and it has everything we need to share ideas and collaborate. It's awesome!

Cons

For me zooming in and out can be a bit tricky with a mouse. I've found that using a trackpad works better.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Education Management, 500+ employees

Less than a year

5.0
December 2024

Perfect for prototyping with a wide range of icons

Pros

As a designer, I used Miro for prototyping and I love all the icons I get to use for creating low-fidelity designs.

Cons

I figured that the mobile version is not very user-friendly and can be tricky for users to navigate.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

R

Reena

Telecommunications, 500+ employees

More than a year

5.0
December 2024

Visual workspace that drives creativity and collaboration

Pros

I find it a powerful tool for creative sessions, which really helps us move into detailed project planning. It's a one-stop shop for the remote team to access anything related to project planning.

Cons

It's awesome for online use but I've found it's pretty limited offline. Free plan users only have access to basic export features while premium users get more advanced options.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

F

Franti�ek

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
December 2024

Expensive but great for collaboration

Pros

Miro's definitely a great collaboration tool. Once I got the hang of it, I really enjoyed using it. I would definitely recommend it!

Cons

It took me a while to get used to the steep learning curve. Big boards can also feel overwhelming at first. Plus, it's pretty expensive.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

M

Mark

Publishing, 500+ employees

Less than a year

5.0
December 2024

Awesome tool for collaboration

Pros

I've used it for a few different team collaborations like mapping out ideas and processes and it's been super helpful.

Cons

The real-time feature is awesome but I've noticed that it can lead to people messing things up like moving notes or reorganizing things in ways that affect the whole board.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J

Joshua

Education Management, 51-100 employees

More than a year

5.0
December 2024

Perfect to work on web and email workflows

Pros

Miro's been really helpful for creating landing page templates and outlining how we want our marketing workflows to be structured. It's been a great tool for organizing everything!

Cons

I've found that some design elements in Miro aren't customizable enough like choosing fonts or adjusting the border radius of shapes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Sara

Food & Beverages, 500+ employees

More than a year

5.0
August 2024

Provides transparency that helps us always find the right path

Pros

Miro has everything I need to boost collaboration among my team. The whiteboard, magic pen and pre-made elements make creating flowcharts and diagrams enjoyable. I use Miro to pin ideas we gather during brainstorming in the right spots and then organize or adjust them until we get what we need. The many templates available help me present flowcharts, diagrams, and other models in a well-organized way that showcases our team's efforts. I like how easily I can export them as images for reports or presentations. I also value the documentation features in Miro, which let me track who made changes when they happened, and who gave the final approval, improving governance throughout the process.

Cons

I see no negatives with Miro. Regular notifications allow me to view any modifications or additions in real time and comment on them by approving or rejecting them, which keeps our workflow smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
August 2024

Best in class visual notetaking tool

Pros

I find it to be a great visual note-taking tool that is easy to use.

Cons

It is not always clear to me what each pricing model includes in relation to goals and objectives.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
July 2024

Great for mapping functions

Pros

I love how simple and easy it is to use and tha it offers a lot of functionalities. Whether I am building process maps or whiteboarding, it really helps me make complex situations more visual and manageable.

Cons

Saving custom templates would make my life much easier. I create a template that works well for my team and me but I have to build it from scratch each time. I would rate this tool higher if it had that functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

L

Leminton

Construction, 1-10 employees

More than a year

5.0
July 2024

Versatile and reliable idea management platform in general.

Pros

Miro is one of the platforms I have used that boasts a clean, attractive and well-organized user interface. I did rate it a 9 out of 10. I was also pleased with the ability to work on a diagram visualization with colleagues from different devices simultaneously. The platform is user-friendly and offers realistic pricing.

Cons

At the moment, I do not have any dislikes about Miro since I have not come across any issues since I started using it on the day of deployment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fiona

Utilities, 500+ employees

Less than 6 months

4.0
July 2024

idea sharing

Pros

It helps me in collaboration and idea sharing.

Cons

It can be a bit clunky moving around the page when I am zoomed in.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

G

Graeme

Marketing and Advertising, 500+ employees

Less than a year

5.0
June 2024

Use Miro for agile working and idea generation

Pros

It really helps me with agile working in the business and provides a clear way to support idea generation.

Cons

It has slightly less features for offline tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

methma

Information Technology and Services, 51-100 employees

More than a year

4.0
June 2024

good onboarding

Pros

It worked well for creating graphs and sharing them with the team.

Cons

Honestly, I do not have much to report as the user experience was okay.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

S

Savannah

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0
June 2024

Great collaboration tool

Pros

I love that this tool is highly interactive and easy for me to use when facilitating meetings with remote staff. Working for a global non-profit, where we have team members around the world Miro gives us a common ground to collaborate.

Cons

I am grateful that Miro offers a free option but for a company our size, it can get expensive to formally adopt for larger teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

Daniel

Biotechnology, 500+ employees

Less than a year

5.0
June 2024

Miro review

Pros

What I like the most is how easy it is to deploy and use with the ability for multiple users to work simultaneously. Its fantastic for visualizing data and brainstorming new possibilities.

Cons

It could be easier for me to import figures into the drawing board.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
June 2024

I'm glad I found Miro!

Pros

This tool is very useful for me, especially since I create mind maps and flowcharts on a monthly basis. I particularly love the whiteboard feature because it allows me to freely explore my ideas without limitations.

Cons

There are still many features I have not discovered yet, so I need more time to explore!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kate

Computer Software, 101-500 employees

More than a year

5.0
June 2024

Great for interactivity!

Pros

Miro is perfect for remote teams like mine who are looking for interactive solutions.

Cons

I wish there were more pre-made templates available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
June 2024

Multifunctional & Easy to Use

Pros

The collaboration tools are easy for me to use and the interface is pleasant.

Cons

I like everything about it. there have been no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rob

Design, 1-10 employees

Less than a year

4.0
June 2024

Perfect collaboration

Pros

As a remote creative agency, Miro is ideal for gathering visuals and creating mood boards for the start of our projects. It is also super easy to use.

Cons

Its difficult to say since the software is very easy to use and quick to navigate. I have not found any faults yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rodrigo

Computer Software, 500+ employees

Less than a year

5.0
June 2024

Amazing tool to create processes mapping and ideas

Pros

What I love most is how we can gather team ideas and inputs and visually see the processes we want to create or the ideas we want to bring to life. I absolutely love it.

Cons

There is nothing specific that I dislike. I am happy with the tools as they are.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YS

Yin Syuan

Design, 11-50 employees

Less than a year

5.0
June 2024

Easy and quick to create brainstorming boards for individual and group

Pros

Its easy for me to create brainstorming boards and link different ideas together.

Cons

It would be better if the software could link and export to different platforms like Illustrator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

E-Learning, 1-10 employees

5.0
May 2024

Great Project Planning Tool

Pros

If I do not mind spending some time setting up my storyboard or roadmap, Miro offers me a ton of options.

Cons

It was challenging to get started, but once I got the hang of it it was definitely worth the effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

SK

Sujay Kumar

Food Production, 51-100 employees

Less than 6 months

5.0
May 2024

The irreplaceable asset for strategy formulation

Pros

I have access to a huge number of templates which allows me to choose the best one for my needs. I also like the flexibility during work or ideation. It provides a collaborative workspace for brainstorming with my team.

Cons

The export quality for documents and images in the free version is poor. It would be better if the workspace defaulted to a dark version from the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Salah

Publishing, 1-10 employees

Less than a year

5.0
May 2024

Very good tool for remote visual project management

Pros

I find Miro to be a versatile tool that lets me visually manage all types of projects remotely and in real time. It is very practical for teamwork and perfect for workshops, offering a collaborative workspace. I highly like its flexibility and ease of use as it adapts to various uses. Also it integrates multiple applications and functionalities.

Cons

Miro can become slow when multiple people are using the dashboard at once. The free version includes many advertisements and to access more advanced features, I need a paid subscription.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
May 2024

Easy to use and looks professional

Pros

I can jump in with literally zero training and create a flowchart or idea board that looks professional.

Cons

Some UI functions, like zooming in and out can be a bit clunky, but that might be due to my lack of formal training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Z

Zacharoula

Management Consulting, 500+ employees

Less than 6 months

4.0
May 2024

Easy to use - makes my life easier!

Pros

It is very user-friendly and makes it easy for me to collaborate and brainstorm with teams from different backgrounds.

Cons

I find the customization options and offline options to be limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Lucien

Information Technology and Services, 101-500 employees

Less than a year

5.0
May 2024

Miro is the operating system for a creative distributed team

Pros

Miro is a fantastic tool with numerous use cases for my global distributed team, focused on staying connected. Without Miro, we would struggle with our complex OKR planning cycle. After trying many tools, Miro was the one our team adopted and validated. We use Miro for BPM across the business and leverage its collaborative features for creative brainstorming, giving our team a voice and fulfilling our creative needs. The Miro community templates are also a huge value add, offering inspiration and ideas for process design.

Cons

The only downside to Miro for me is the time it takes to build maps when doing it myself. With MindMeister, I could use Shift to automatically create more space in the mind map, which was really helpful during brainstorming. With Miro building the map can be time-consuming, which can impact the quality of brainstorming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kelvin

Automotive, 11-50 employees

Less than a year

5.0
May 2024

Miro Active Communications And Collaborations

Pros

Miro offers many features and their customer service team is responsive to my needs. It is easy for me to use and it allows beneficial communication within my team.

Cons

I have not found anything thats a miss for me with Miro.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julijana

Staffing and Recruiting, 11-50 employees

More than a year

5.0
May 2024

Great visualization tool

Pros

My team and I really like how we can transform our abstract ideas into visuals. We mainly used it to brainstorm on cross collaborative and multi-stakeholder processes.

Cons

Nothing bothered us as all the features and templates were great.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Juliet

Automotive, 11-50 employees

More than a year

5.0
May 2024

Miro The Perfect Solutions To Modern Issues

Pros

I like Miro because it was designed to address my challenges. It is an all in one platform with every tool I need to simplify my tasks.

Cons

I have no complaints. I just love using Miro.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Srikanth

Information Technology and Services, 101-500 employees

Less than a year

5.0
May 2024

Excellent for Designing, flowchart and collaboration

Pros

Its excellent for creating flowcharts and diagrams. I find it easy to collaborate with my team, and the availability of templates gives me a head start. I also like the access controls for sharing content with others.

Cons

The mobile app is not very nice. It might be pricey and licenses were not provided to all resources by default.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mariam

Business Supplies and Equipment, 1-10 employees

More than a year

5.0
May 2024

Great Performance With Miro

Pros

Miro has a wonderful impact on me and is easy to use. It helps me bring ideas together to solve problems excellently and quickly.

Cons

I have not found anything wrong. Miro works wonderfully for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10