Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C

Christian

Internet, 1-10 employees

Less than 6 months

5.0
February 2025

Awesome tool for working together

Pros

I really appreciate being able to put everyone's ideas on one big whiteboard that's easy for the whole team to access. It just makes everything so much easier to manage!

Cons

It was a bit confusing for me when I first used it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
February 2025

Makes team collaboration so much easier

Pros

As a developer, I really liked how we could collaborate in real-time. It was super convenient for the team, especially working remotely. It really helped with creative ideas and keeping track of project progress together.

Cons

When you're working on complex projects, the canvases can get overcrowded, making it harder to read everything clearly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

S

Stuart

Health, Wellness, and Fitness, 500+ employees

More than a year

5.0
January 2025

Virtual brand planning that beats brown paper exercises

Pros

I love the endless canvas for planning purposes, and it's great that multiple people can work on a plan at the same time in real-time.

Cons

I find it a bit slow when switching between the pointer and the hand to move the canvas around, and the sliders to adjust it are quite small for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Arts and Crafts, 1-10 employees

Less than a year

4.0
January 2025

Makes project management smooth and easy

Pros

While using it I have realized that it's quite an excellent platform and when it comes to creating charts, it's one of the best out there.

Cons

I got bombarded with so many emails after completing the enrollment. It was a little overwhelming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

P

Patrick

Telecommunications, 51-100 employees

Less than a year

4.0
January 2025

Versatile templates and tools for team collaboration

Pros

I found a wide range of templates and tools for creativity, project management and diagramming. The visual and interactive interface makes collaboration feel super natural even for remote teams.

Cons

I felt the interface was a bit much at first, and it took me a while to get comfortable with it. Performance also slows down when there are a lot of items on the board, which can be frustrating in important meetings.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

K

Katie

Design, 1-10 employees

More than a year

4.0
January 2025

Perfect for creative collaboration

Pros

I really enjoy the variety of templates and being able to work in real-time with the team. You can use it for any creative project, it's perfect for that.

Cons

One downside I've noticed is that it can get really cluttered if there are too many elements on the board.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

John

Computer Software, 101-500 employees

More than a year

5.0
January 2025

A versatile all-in-one tool

Pros

I have used various built-in objects that help you create the perfect board and more seem to be added all the time. It's great for the basics like diagrams and flowcharts, but it also integrates really well with tools like Jira. It is also awesome for doing fun and effective team retrospectives.

Cons

I had a hard time finding my old boards. Organizing them better or making them easier to find would be a huge improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

H

Hillary

Computer Software, 51-100 employees

Less than a year

5.0
January 2025

Great tool to improve collaboration with team

Pros

I've used it for collaboration with other team members, and it has really helped us collaborate more efficiently as a team. It's so easy to share ideas and brainstorm with others.

Cons

Honestly, I didn't face any problems while using it. It's a great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sian

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
January 2025

A+ product, definitely worth using

Pros

It is quick and easy to use and I have had a great experience with this software. The instructions are really simple to follow.

Cons

No cons for me so far, especially with how I use Miro.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maxi

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2025

A great choice for collaborative work

Pros

It provides us a great way to collaborate flawlessly in real-time with the team on the same board to be quite efficient. The best thing about it is that there are no bugs or delays, even when everyone's using the same functions at once.

Cons

One feature that I find difficult to deal with is layer management, it is pretty complicated and confusing. Sometimes using shortcuts or the �bring to front� button doesn't even work right.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Retail, 500+ employees

More than a year

4.0
January 2025

Amazing tool for managing workflows

Pros

I use it to create architecture diagrams for our team project and it works like a charm.

Cons

It has a steep learning curve if I want to create complex workflows, diagrams, or flowcharts.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

E

Erin

Education Management, 500+ employees

Free Trial

4.0
January 2025

Great online tool for collaborating

Pros

The templates are super easy for us to use and the free version makes it such a great tool for collaborating on projects virtually.

Cons

I've found that moving around the board can be tricky without accidentally shifting some other things.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

M

Moran

Consumer Services, 51-100 employees

More than a year

5.0
January 2025

Perfect collaboration throughout workflow

Pros

Miro has given us such diverse and effective spaces that help keep our collaboration going smoothly. We can communicate ideas quickly and update achievements without any hassle.

Cons

I notice nothing bad about it. It's great, and I never have trouble with adding or collecting elements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sneha

Oil & Energy, 500+ employees

Less than a year

5.0
January 2025

A handy solution for process mapping

Pros

It's amazing for process mapping and I like how all the boards can be stored online with easy access. Plus, multiple users can work on the same board at the same time without issues.

Cons

I find it as a good product. I haven't had any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Staffing and Recruiting, 1-10 employees

Less than a year

4.0
December 2024

Miro simplifies process visualization

Pros

It's really easy for me to use as it visually breaks down processes in a way that makes it so much easier for everyone to grasp. It's like turning complicated ideas into something clear and simple for anyone to follow.

Cons

It's not the cheapest option, but none of the competitors are either. Miro definitely offers the best value for understanding how an organization works.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

S

Shannon

Events Services, 11-50 employees

Less than a year

5.0
December 2024

Super user-friendly, no training required

Pros

I was able to pick it up really quickly and it is super easy for me to use visually.

Cons

There hasn't been any issue so far. In fact I like how you can see what everyone's doing and when they make any changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Seb

Hospitality, 51-100 employees

Less than 6 months

3.0
December 2024

Simple to use, but some areas need improvement

Pros

It was a bit hard for me to use at first but it does what it's meant to do. I use it to create processes and it definitely gets the job done.

Cons

Personally I think it's not very easy to use and could use some improvements on the interface.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

L

Lana

Civil Engineering, 51-100 employees

Less than a year

5.0
December 2024

Great creative tool for our team

Pros

It works great for us and it's super helpful with visual indicators to collaborate with teams.

Cons

There are no issues and visual indicators are great for creative work. They really help get ideas across.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Medical Devices, 500+ employees

Less than a year

5.0
December 2024

Best tool for teamwork and collaboration

Pros

I have used it for teamwork and it is good for that. It's easy to use and it has everything we need to share ideas and collaborate. It's awesome!

Cons

For me zooming in and out can be a bit tricky with a mouse. I've found that using a trackpad works better.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Education Management, 500+ employees

Less than a year

5.0
December 2024

Perfect for prototyping with a wide range of icons

Pros

As a designer, I used Miro for prototyping and I love all the icons I get to use for creating low-fidelity designs.

Cons

I figured that the mobile version is not very user-friendly and can be tricky for users to navigate.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8