Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Christian
Internet, 1-10 employees
Less than 6 months
“Awesome tool for working together
Pros
I really appreciate being able to put everyone's ideas on one big whiteboard that's easy for the whole team to access. It just makes everything so much easier to manage!
Cons
It was a bit confusing for me when I first used it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Information Technology and Services, 101-500 employees
Less than 6 months
“Makes team collaboration so much easier
Pros
As a developer, I really liked how we could collaborate in real-time. It was super convenient for the team, especially working remotely. It really helped with creative ideas and keeping track of project progress together.
Cons
When you're working on complex projects, the canvases can get overcrowded, making it harder to read everything clearly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Stuart
Health, Wellness, and Fitness, 500+ employees
More than a year
“Virtual brand planning that beats brown paper exercises
Pros
I love the endless canvas for planning purposes, and it's great that multiple people can work on a plan at the same time in real-time.
Cons
I find it a bit slow when switching between the pointer and the hand to move the canvas around, and the sliders to adjust it are quite small for me.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Arts and Crafts, 1-10 employees
Less than a year
“Makes project management smooth and easy
Pros
While using it I have realized that it's quite an excellent platform and when it comes to creating charts, it's one of the best out there.
Cons
I got bombarded with so many emails after completing the enrollment. It was a little overwhelming.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Patrick
Telecommunications, 51-100 employees
Less than a year
“Versatile templates and tools for team collaboration
Pros
I found a wide range of templates and tools for creativity, project management and diagramming. The visual and interactive interface makes collaboration feel super natural even for remote teams.
Cons
I felt the interface was a bit much at first, and it took me a while to get comfortable with it. Performance also slows down when there are a lot of items on the board, which can be frustrating in important meetings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Katie
Design, 1-10 employees
More than a year
“Perfect for creative collaboration
Pros
I really enjoy the variety of templates and being able to work in real-time with the team. You can use it for any creative project, it's perfect for that.
Cons
One downside I've noticed is that it can get really cluttered if there are too many elements on the board.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
John
Computer Software, 101-500 employees
More than a year
“A versatile all-in-one tool
Pros
I have used various built-in objects that help you create the perfect board and more seem to be added all the time. It's great for the basics like diagrams and flowcharts, but it also integrates really well with tools like Jira. It is also awesome for doing fun and effective team retrospectives.
Cons
I had a hard time finding my old boards. Organizing them better or making them easier to find would be a huge improvement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Hillary
Computer Software, 51-100 employees
Less than a year
“Great tool to improve collaboration with team
Pros
I've used it for collaboration with other team members, and it has really helped us collaborate more efficiently as a team. It's so easy to share ideas and brainstorm with others.
Cons
Honestly, I didn't face any problems while using it. It's a great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sian
Marketing and Advertising, 500+ employees
Less than 6 months
“A+ product, definitely worth using
Pros
It is quick and easy to use and I have had a great experience with this software. The instructions are really simple to follow.
Cons
No cons for me so far, especially with how I use Miro.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maxi
Information Technology and Services, 11-50 employees
Less than a year
“A great choice for collaborative work
Pros
It provides us a great way to collaborate flawlessly in real-time with the team on the same board to be quite efficient. The best thing about it is that there are no bugs or delays, even when everyone's using the same functions at once.
Cons
One feature that I find difficult to deal with is layer management, it is pretty complicated and confusing. Sometimes using shortcuts or the �bring to front� button doesn't even work right.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Retail, 500+ employees
More than a year
“Amazing tool for managing workflows
Pros
I use it to create architecture diagrams for our team project and it works like a charm.
Cons
It has a steep learning curve if I want to create complex workflows, diagrams, or flowcharts.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Erin
Education Management, 500+ employees
Free Trial
“Great online tool for collaborating
Pros
The templates are super easy for us to use and the free version makes it such a great tool for collaborating on projects virtually.
Cons
I've found that moving around the board can be tricky without accidentally shifting some other things.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Moran
Consumer Services, 51-100 employees
More than a year
“Perfect collaboration throughout workflow
Pros
Miro has given us such diverse and effective spaces that help keep our collaboration going smoothly. We can communicate ideas quickly and update achievements without any hassle.
Cons
I notice nothing bad about it. It's great, and I never have trouble with adding or collecting elements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sneha
Oil & Energy, 500+ employees
Less than a year
“A handy solution for process mapping
Pros
It's amazing for process mapping and I like how all the boards can be stored online with easy access. Plus, multiple users can work on the same board at the same time without issues.
Cons
I find it as a good product. I haven't had any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Staffing and Recruiting, 1-10 employees
Less than a year
“Miro simplifies process visualization
Pros
It's really easy for me to use as it visually breaks down processes in a way that makes it so much easier for everyone to grasp. It's like turning complicated ideas into something clear and simple for anyone to follow.
Cons
It's not the cheapest option, but none of the competitors are either. Miro definitely offers the best value for understanding how an organization works.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Shannon
Events Services, 11-50 employees
Less than a year
“Super user-friendly, no training required
Pros
I was able to pick it up really quickly and it is super easy for me to use visually.
Cons
There hasn't been any issue so far. In fact I like how you can see what everyone's doing and when they make any changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seb
Hospitality, 51-100 employees
Less than 6 months
“Simple to use, but some areas need improvement
Pros
It was a bit hard for me to use at first but it does what it's meant to do. I use it to create processes and it definitely gets the job done.
Cons
Personally I think it's not very easy to use and could use some improvements on the interface.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Lana
Civil Engineering, 51-100 employees
Less than a year
“Great creative tool for our team
Pros
It works great for us and it's super helpful with visual indicators to collaborate with teams.
Cons
There are no issues and visual indicators are great for creative work. They really help get ideas across.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Medical Devices, 500+ employees
Less than a year
“Best tool for teamwork and collaboration
Pros
I have used it for teamwork and it is good for that. It's easy to use and it has everything we need to share ideas and collaborate. It's awesome!
Cons
For me zooming in and out can be a bit tricky with a mouse. I've found that using a trackpad works better.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Education Management, 500+ employees
Less than a year
“Perfect for prototyping with a wide range of icons
Pros
As a designer, I used Miro for prototyping and I love all the icons I get to use for creating low-fidelity designs.
Cons
I figured that the mobile version is not very user-friendly and can be tricky for users to navigate.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8