Miro Software

Miro Software Reviews

1171 Reviews

Overall Rating

4.7

1171 Reviews

Rating Distribution

5

star

(843)

4

star

(294)

3

star

(32)

2

star

(1)

1

star

(1)

Satisfaction Score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

filter

Filters

Miro is an essential tool!
Pros

I love how effortlessly I can navigate miro. The interface is amazing and the integrations with smartsheet and the capability to embed pages within boards are revolutionary.

Cons

Honestly I cannot find any flaws with Miro. It would be great to have a feature for creating to do lists.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Jonathan

Information Technology and Services, 51-100 employees

Less than a year

Feb 17, 2024

Best whiteboard on the market
Pros

Miro is a great tool. I can easily invite anyone to collaborate on a board even if they are not familiar with collaborative tools.

Cons

The speed can be frustratingly slow when there are more than 20 people working together.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Bruna

Internet, 500+ employees

More than a year

Feb 11, 2024

Great and easy
Pros

It is one of the most user friendly and convenient tools for sharing and developing ideas.

Cons

Honestly it works really well and I have nothing negative to say.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Huans

Computer Software, 51-100 employees

Less than a year

Feb 07, 2024

Amazing collaboration tool
Pros

I love all the activities available on Miro that facilitate team building and brainstorming.

Cons

Occasionally navigating becomes tricky when the board becomes large. but recently I discovered the summon all feature and its incredibly helpful.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Angel

Automotive, 11-50 employees

Less than a year

Jan 06, 2024

Collaboration made easy
Pros

Miro simplifies online collaboration significantly. Its like a virtual whiteboard for video call meetings enhancing sketching and idea collection.

Cons

After reaching a certain size it can become a bit chaotic and it may freeze when there are many users online simultaneously.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Zsolt

Hospitality, 1-10 employees

Less than a year

Jan 03, 2024

Very intuitive, plenty of templates, not just for designers
Pros

The navigation is better compared to other tools. The free version offers three infinite canvases that I can utilize for as long as I need. There are numerous fantastic templates. You don't have to be a designer to create visually pleasing and engaging workshops. The way I use it perfectly aligns with this purpose as I conduct brainstorming and feedback sessions and Miro feels tailor made for these tasks.

Cons

I haven't encountered any downsides yet. There is nothing to add here.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Boryana

Financial Services, 500+ employees

More than a year

Jan 01, 2024

The omni visual app
Pros

I personally use Miro daily for generating ideas, facilitating team refinements, tracking tasks, enjoying team building activities and brainstorming together. There are countless use cases for this versatile tool.

Cons

Sometimes navigating in boards with numerous elements can be messy. It would be great to have a "back" and "forward" button or a history of visited elements to quickly move around. Additionally selecting a group of elements in a crowded board can be challenging.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Viktor

Information Technology and Services, 101-500 employees

More than a year

Jan 01, 2024

This tool has so many good uses
Pros

Inviting free users to a workshop or session is a smooth process and their participation and contributions are hassle free. It is very easy to get started with. The range of applications is huge. We utilize it a lot for SCRUM meetings, wireframing, brainstorming, workshops, idea management and more.

Cons

I tried to create and update a Product Roadmap and while its visually attractive. also its a hassle to maintain so I no longer use it for that purpose.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Carl

Computer Software, 11-50 employees

Less than a year

Jan 01, 2024

more dynamic meetings
Pros

The ease with which I can create mind maps and collaborate on a shared board is remarkable.

Cons

It would be beneficial to have a dedicated app or an optimized mobile version.

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7

Silas

Marketing and Advertising, 1-10 employees

Less than a year

Jan 01, 2024

Keep it up miro
Pros

I really like the ability to work collaboratively in a group within the same space. It's intuitive and easy to learn, even for those with less experience.

Cons

I would love to see a feature that allows vocal communication with the group while working.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Stefania

Design, 1-10 employees

Less than a year

Jan 01, 2024

User-Friendly Collaboration across Teams
Pros

The user interface is flawless, sleek, visually attractive and lag free. Its an all in one tool suitable for brainstorming, planning and communication. The drag and drop functionality makes creating complex boards a simple process, even for first time users. There are multiple templates available as well as samples created by users which help with planning and getting started quickly without any concerns. The auto save feature and the ability to see team members in action while working eliminate any confusion during collaboration.

Cons

The pricing can be a bit high for smaller teams but the free version is equally powerful. It would be great to improve offline availability and the ability to export my board.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Anonymous

N/A, 51-100 employees

Less than a year

Jan 01, 2024

My favourite whiteboard collaboration tool
Pros

It is simple to use. The user interface doesn't cause any sort of trouble with the experience and offers just the right amount of tools. This is indicative of excellent design because you can accomplish so much with it. Even when working on large and intricate boards, the diagrams remain easily manageable. Overall, it's a fantastic experience.

Cons

I have nothing bad to say about Miro. It fulfills all its claims and I have never encountered any bugs. None of the people I have collaborated with using Miro have complained about it. While its just one tool and you need others to complete your toolkit, Miro should definitely be included.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Gregory

Computer Software, 1-10 employees

More than a year

Jan 01, 2024

Tool allows to Collab
Pros

It allows collaboration among large teams. It also allows for visualizing diagrams and project flows. Multiple people can simultaneously add or edit the same page. It also facilitates importing data from Excel and more.

Cons

I will give one suggestion that Ensure that you save your sheets in your namespace instead of making them public if you are concerned about security.

Ease of use

7

Value for money

7

Customer Support

2

Functionality

7

Anonymous

N/A, 500+ employees

Less than a year

Jan 01, 2024

Miro Life saver
Pros

Its easy to explain to the entire team including managers.

Cons

Sometimes during screen sharing it takes time to load all the information. That is my only concern

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Aamir

Information Technology and Services, 51-100 employees

Less than a year

Jan 01, 2024

A good board for collaboration
Pros

This whiteboard is user-friendly and effective for online teaching. It gets the job done!

Cons

It possesses the necessary fundamental features for online teaching but for more comprehensive collaboration alternative options might be considered.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

Rodica

Education Management, 51-100 employees

More than a year

Dec 01, 2023

Miro - Brainstorming Software
Pros

The virtual collaboration and work-from-home features make brainstorming a breeze.

Cons

In my personal opinion there is room for improvement in terms of the website's user experience. It would be beneficial to make it more user-friendly potentially by providing training videos that offer a clear understanding of its functionality and demonstrate how to utilize its full range of capabilities.

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

Julio Mario

Accounting, 1-10 employees

Less than 6 months

Dec 01, 2023

Best task manager
Pros

Integrating with a team that's new to this tool is simple and straightforward.

Cons

The design has room for enhancement to enhance its aesthetic appeal.

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

Anonymous

N/A, 500+ employees

More than a year

Dec 01, 2023

Would recommend
Pros

Simplifies the visualization of complex workflows and ideas.

Cons

The text editor within the notes could be improved.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

Patrick

Information Services, 51-100 employees

Less than a year

Dec 01, 2023

Fine tool for remote working
Pros

Miro offers incredible sharing options. The ability to view edit poll time and present in real-time is fantastic. The drawing options are abundant and high-quality but it's the collaborative aspect that sets Miro apart as the ultimate tool for remote workers.

Cons

The whiteboard is excellent but the interface for selecting between different boards might be somewhat counterintuitive. Typically we simply use the whiteboard link and only navigate through other boards if absolutely necessary.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Juan Carlos

Banking, 500+ employees

Less than a year

Dec 01, 2023

The original and still the best
Pros

While I'm not certain if Miro was the first collaborative web whiteboard it undoubtedly feels like the most comprehensive and widely adopted one. Its ease of use is crucial for engaging the entire team on shared boards. The goal is to make participation accessible to all team members and Miro achieves that effortlessly.

Cons

My only complaint is the pricing. The free tier is quite restrictive which I understand. However considering that many other office suites now include whiteboarding/mind-mapping/brainstorming software (even Figma) it becomes challenging to justify spending such a large amount on Miro unless it is used as a project management or comprehensive UX tool. It's much easier to use FigJam for example as a brainstorming tool compared to replacing it with Miro for full-fledged Figma functionality.

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

Steve

Consumer Electronics, 101-500 employees

More than a year

Dec 01, 2023

Great for planning being creative
Pros

Miro provides immense freedom limited only by your creativity. Simultaneous collaboration is effortless for everyone involved. From large projects to quarterly planning Miro surpasses all other tools I've used for these purposes.

Cons

Occasionally there are minor bugs such as when all the text suddenly disappears while typing inside a box or when copying something from another box. These issues can be resolved by using the undo command (cmd + z) but it's not ideal.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Anonymous

N/A, 51-100 employees

More than a year

Dec 01, 2023

ok tool lacks ease of use
Pros

The whiteboard is endless loads quickly and grants easy access to previous versions.

Cons

It lacks certain functionalities like snap-to-place and customizable tables.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

Eva

Oil & Energy, 51-100 employees

Less than a year

Dec 01, 2023

Great collaboration tool for remote workers.
Pros

Miro's greatest strength lies in its ability to easily map out clear and organized flows facilitating effective communication of ideas within the organization.

Cons

Despite being the best compared to its competitors Miro does encounter occasional loading issues.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Mickey

Computer Software, 11-50 employees

Less than a year

Dec 01, 2023

Good way to share and work with others
Pros

The collaboration features in this product are highly effective with numerous options for sharing comments notes links and images. The intuitive tools make it a preferred choice for remote workers. We rely on it for various types of meetings ranging from brainstorming sessions to task management. However it excels particularly well in dynamic brainstorming rather than static content display.

Cons

The most commonly encountered problem is the rendering time especially when specific board settings are involved. This can make screen sharing a tedious process. However using the desktop app sometimes resolves the issue although switching between tabs can still cause anxiety.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Federico

Real Estate, 101-500 employees

More than a year

Dec 01, 2023

Great whiteboard tool!
Pros

Miro's whiteboard is my go-to for organizing my ideas.

Cons

Initially understanding the features and how to use them might be slightly complex.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

Nicolas

Internet, 1-10 employees

Less than 6 months

Dec 01, 2023

Excellent for Collaboration & Creativity
Pros

Collaboration reaches new heights with Miro. This cloud-based tool provides an immersive digital canvas for real-time brainstorming planning and creation revolutionizing how our team works together.

Cons

Like any feature-rich tool Miro can initially feel like learning to ride a bike without training wheels. It takes some time to become familiar with all the functionalities but once you get the hang of it the initial learning curve is worth it.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

Adeleke

Logistics and Supply Chain, 11-50 employees

Less than a year

Dec 01, 2023

Useful tool but tough competition
Pros

Miro is our cherished tool for brainstorming capturing ideas and efficiently managing projects and meetings. It empowers us to brainstorm team offsites plan meetings and set goals resulting in enhanced efficiency and deliberate execution of large-scale projects.

Cons

Many of its features can be performed more effectively using Notion and the cost can be quite high if you don't utilize all of its functionalities.

Ease of use

10

Value for money

6

Customer Support

9

Functionality

8

Brendan

Information Technology and Services, 101-500 employees

Less than 6 months

Dec 01, 2023

miro project management
Pros

Gain a fresh perspective on project objectives by having everything right in front of you on Miro.

Cons

It would benefit from an additional call-to-action to help navigate through the boards. Having too many dashboards can lead to confusion and getting lost.

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

Cecile

Internet, 51-100 employees

More than a year

Dec 01, 2023

Can't live without it but could be better
Pros

Miro is my ultimate tool for idea mapping mind mapping and wireframe designs. It's a versatile and robust solution for all purposes.

Cons

There is a significant amount of manual tasks involved. It would be beneficial to have an easier way to import information. When creating large maps they can become difficult to manage or align. Additionally the Mac software feels outdated being slower and less modern compared to other progressive apps I've used.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

Isabel

Information Technology and Services, 11-50 employees

More than a year

Dec 01, 2023

Excellent tool for remote white boarding and roadmapping projects
Pros

With its user-friendly interface and extensive functionality Miro is our tool of choice for various tasks such as personas product inception canvases roadmapping and seamless integration with Jira tickets. We rely on this tool to display comprehensive roadmaps charts and more empowering our success in a collaborative remote environment.

Cons

The security measures can be frustrating. With an Enterprise license you can't even view a page unless you have a license and are invited as part of a specific team. All enterprise users should have access to any shared board.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

Gala

Financial Services, 500+ employees

More than a year

Dec 01, 2023

Usage of Miro
Pros

Transform your ideas into visual diagrams on Miro. The power of visual representation enhances comprehension and the vast template library saves time and effort.

Cons

Managing permissions can be tricky when storing ideas on Miro's side.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

Venkat

Animation, 500+ employees

More than a year

Dec 01, 2023

Miro is a great visual tool
Pros

Miro excels as a dynamic presentation tool fostering a more engaging sharing of ideas compared to other sterile solutions like Confluence.

Cons

Miro is not as searchable as other solutions like Confluence making it challenging to position it as a knowledge repository for a company.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Gilberto

E-Learning, 500+ employees

More than a year

Dec 01, 2023

Worth the price
Pros

The intuitive user interface and the ability to follow another participant's view make Miro ideal for effective presentations. Remote work becomes easier with tools like Miro at your disposal.

Cons

I still find it confusing to navigate the buttons and perform specific tasks. It would be preferable if the interface were more intuitive and self-explanatory. Nevertheless this is a minor issue.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Bernard

Information Technology and Services, 500+ employees

Less than a year

Dec 01, 2023

Collaboration is important? In-house or remote this is your tool!
Pros

The ease of use and inclusivity allowing everyone to participate in discussions and ideation sets Miro apart.

Cons

As the boards become larger Miro's performance slows down due to its size.

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

Brian

Design, 1-10 employees

More than a year

Dec 01, 2023

Collaboration tool
Pros

Miro's collaboration features are exceptional for working with team members. The intuitive diagrams effectively convey information and the support team is highly responsive.

Cons

The user interface can be complex for beginners making it challenging to navigate certain features.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Ritesh

Computer Software, 11-50 employees

Less than a year

Dec 01, 2023

Great app for mapping ideas digitally
Pros

Miro prioritizes a user-friendly experience for users of all levels including beginners. Its wide range of features enhances idea generation and collaboration.

Cons

I haven't fully explored the application to identify any specific drawbacks.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Nishant

Retail, 500+ employees

Less than 6 months

Dec 01, 2023

Unshakable bond. Miro is practically genuine and relatable.
Pros

Miro has brought teams together fostering creativity and facilitating the achievement of goals without struggle. It's truly a blessing.

Cons

Miro has been consistently reliable and functions accurately. Great job!

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

Kreasan

Construction, 500+ employees

More than a year

Dec 01, 2023

Strong process flow / whiteboard tool
Pros

Versatility knows no bounds with Miro. Collaboration is effortless accommodating both licensed and non-licensed users. The strong and clean user interface is incredibly user-friendly requiring minimal learning curve.

Cons

Collaborating with users who are less careful can be frustrating due to the unrestricted ability to heavily modify the boards without the original creator's oversight. There have been instances where I had to spend considerable time reverting changes made by someone often unknowingly.

Ease of use

10

Value for money

6

Customer Support

7

Functionality

10

Anonymous

N/A, 500+ employees

More than a year

Dec 01, 2023

Super smooth visual collaboration tool!
Pros

Miro enables seamless real-time brainstorming task planning and idea exchange. The interactive whiteboard sparks creativity and makes remote collaboration a breeze.

Cons

There are no major issues. However at times it can be slow to use due to internet connectivity.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

Mitusha

Computer Software, 500+ employees

More than a year

Dec 01, 2023

MIR(r)Or MIR(r)Or ON THE WALL KEEP IT EFFICIENT FOR US ALL
Pros

During KAOSPILOTS+Berlin Summer School I was introduced to Miro one of the three essential tools we used daily. Its expansive canvas allowed us to capture express and collaborate on even the grandest ideas. With over 35 individuals sharing thoughts and notes Miro excelled in maintaining a clean canvas while fostering brainstorming workflow management organization communication and teamwork.

Cons

I recently started using Miro again to explore the updates but I haven't used it since then.

Ease of use

8

Value for money

5

Customer Support

7

Functionality

10

Mirjam

Entertainment, 1-10 employees

Less than 6 months

Dec 01, 2023

Manage your Projects with Miro!
Pros

Miro is my go-to for project management planning meeting scheduling task assignment and delivering top-notch projects. It's the ultimate tool that empowers me to excel in all aspects of project execution.

Cons

This product is amazing for managing projects and daily tasks for our loyal clients. We absolutely love its functionality.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Ahmad Farhad

Management Consulting, 11-50 employees

Less than 6 months

Dec 01, 2023

Incredible Platform for Collaboration
Pros

User-friendly and feature-rich Miro's Collaboration toolbar facilitates seamless sharing of project details among multiple parties.

Cons

I haven't encountered any negative aspects yet as I am still in the trial phase.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Brian

Photography, 1-10 employees

N/A

Dec 01, 2023

The best way to collaborate online
Pros

Miro has become part of my daily routine. Working closely with people I use Miro to envision and enhance their experience through creative features.

Cons

Occasionally it freezes disrupting my workflow.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Anonymous

N/A, 1-10 employees

More than a year

Dec 01, 2023

efficient and relevant when you are trained but not so easy to share with others colleagues not familiar with the tool
Pros

Miro offers comprehensive and relevant task and schedule management with the added benefit of easy sharing capabilities.

Cons

Exporting the model to individuals unfamiliar with this tool can be challenging.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Pierre

Airlines/Aviation, 500+ employees

Less than 6 months

Dec 01, 2023

Best tool for planning customer workshops
Pros

Every week I rely on Miro for various purposes but my absolute favorite is when I plan workshops for my clients. Whether it's organizing KPI or user journey workshops Miro proves to be an exceptional tool. It effortlessly provides a space for brainstorming and editing and it's incredibly user-friendly for clients. With its diverse options adding elements like tables cards and diagrams to the roadmap becomes a breeze.

Cons

Sometimes the abundance of features can be overwhelming especially for clients who are new to Miro.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

Natalia

Information Technology and Services, 101-500 employees

More than a year

Dec 01, 2023

Great Collaborative Whiteboard
Pros

Collaborative whiteboard use for sharing ideas and collaboration is straightforward.

Cons

The user experience on the whole feels a bit clunky and there's potential for improvement in terms of cleanliness. Some elements exhibit unexpected behavior when rearranging.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Anonymous

N/A, 51-100 employees

Nov 01, 2023

Great for remote working
Pros

It is userfriendly and beneficial for conducting remote workshops.

Cons

Setting up people as guests can at times result in a delay in activating their accounts.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Karen

Research, 101-500 employees

More than a year

Nov 01, 2023

Miro is great for visualizing how ideas relate to one another
Pros

The templates offer flexibility allowing the creation of an ideal visual for your ideas through mixandmatch setups.

Cons

Although a minor issue determining the appropriate zoom level proves challenging for this product. At 100% there's a loss of information accessibility and other options are too small for practical use.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Ilana

Non-Profit Organization Management, 11-50 employees

Less than 6 months

Nov 01, 2023

A great tool for visual people
Pros

Ideal for those with unconventional workflows and a preference for visual planning this tool enables mapping work effectively fulfilling a personal need for learning resources in various aspects of my job and life.

Cons

Synchronizing my Google calendar with Miro presented challenges and integrating Clickup Tasks hasn't found an optimal solution yet. Struggling to strike the right balance.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Nicole

Philanthropy, 11-50 employees

More than a year

Nov 01, 2023

A good toll for working
Pros

Operating it is easy featuring an attractive interface and a variety of tools for use.

Cons

There are instances when the mouse for selecting items doesn't work but the issue is easily rectifiable.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Maryury

Government Relations, 51-100 employees

More than a year

Nov 01, 2023