Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Francisco
Automotive, 500+ employees
More than a year
“Solution for brainstorming and great useful tool for group projects.
Pros
Miro remains the top choice for brainstorming and research sessions due to its highly user-friendly interface and ample space for ideas. The process, templates, and possibilities in Miro enhance the overall experience, providing a comprehensive overview for group work, with useful features like sticky notes and frames.
Cons
The research dashboard in Miro requires clearer definitions for category divisions, and frames should provide more color options or distinct identities. Improving tools for exporting individual notes or references is suggested. Text boxes' limited capacity poses challenges, and it would be beneficial if a text box could accommodate an entire A8 page. Utilizing earlier boards is challenging due to restrictions on active boards.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Lukas
Medical Devices, 500+ employees
More than a year
“intuitive and useful software to put all my ideas in order using its tools.
Pros
Miro serves as a dynamic sketchbook, offering endless possibilities for showcasing ideas. Utilizing images from the web and screens, its features enhance collaboration, especially through the voting system. Miro's real-time collaboration, resembling a physical whiteboard, allows simultaneous contributions, with cursor visibility for all participants.
Cons
The PC app for Miro experiences periodic upgrade issues, where a new version might not load boards or the home page for days, especially during SSO login. The web interface works during app issues but lacks the same efficiency. Challenges in gathering and exporting data from dashboards to function more like reports are highlighted, suggesting a need for a centralized control board for better integration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Simone
Education Management, 51-100 employees
More than a year
“Might use Miro
Pros
Miro provides an alternative collaboration platform for students, offering a visually engaging space compared to traditional tools like OneNote's Collaboration Space.
Cons
Miro's usability can be challenging and occasionally complicated, particularly for younger students compared to more user-friendly alternatives like Padlet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Szabolcs
Computer Software, 51-100 employees
More than a year
“Miro is great for collaboration
Pros
The remarkable speed and smooth web experience, even with multiple participants, make Miro stand out. Its flexibility, template variety, and easy grouping of items contribute to efficient collaboration. Unique features like playing music while waiting for timers add a fun element to team meetings.
Cons
The "native application" feels less native, resembling a web page wrapper rather than a well-crafted Macbook Pro application. While not a deal-breaker, this aspect is worth mentioning as the website performs well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Victoria
Design, 1-10 employees
Less than a year
“It literally saved my huge collaboration project especially with the Free plan
Pros
The freedom of movement and the ability to track collaborators' positions on the page enhance the collaborative experience in Miro.
Cons
Creating a reasonably formatted and sized table requires too many clicks, which can be cumbersome.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Tom
Information Technology and Services, 1-10 employees
Less than 6 months
“Creating collaborative user flow's has never been so effortless
Pros
A standout feature is Miro's extensive collection of pre-designed user flow templates, enabling rapid progression from idea to collaborative iteration with the team.
Cons
Miro's extensive functionalities might overwhelm junior team members unfamiliar with the platform, contributing to a steep learning curve, especially considering the plethora of options available on the user interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Eileen
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
“Collaborative, intuitive and high-potential platform
Pros
Miro proves exceptional for project management, offering an intuitive interface for real-time collaboration. The platform's infinite boards and diverse drawing tools facilitate visual organization and project planning. Miro's predefined templates and voting features enhance meeting dynamics. The mobile app enables remote participation, ideal for on-the-go or remote teams.
Cons
Despite its advantages, Miro can become costly with advanced features or numerous users. Additionally, the platform may experience slow loading times for boards with substantial information or visual elements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Stephanie
Retail, 1-10 employees
Less than a year
“So Easy!
Pros
Miro simplifies thought organization, allowing easy incorporation of text and images with flexible rearrangement options for creating project flows.
Cons
Identifying team members responsible for changes can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Patrick M
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Incredible platform for collaborating, brainstorming and executing ideas.
Pros
The collaboration features in Miro, such as creating boards and granting access, set it apart. The platform seamlessly combines an intuitive whiteboard/mind map interface with robust collaboration features. Miro excels in various purposes, from sharing presentations to running remote workshops or organizing thoughts on a canvas.
Cons
Miro is not a perfect tool, but improvements are anticipated. Video features and recent additions like clustering and smart groups are considered works in progress. Third-party plugins may cause occasional issues, suggesting improved documentation and developer support could address such concerns.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kutosi Ivan
Computer Software, 11-50 employees
Less than 6 months
“Good software for remote project designing
Pros
Miro offers an abundance of templates, streamlining project planning. Sharing projects remotely with the team becomes simple and effective.
Cons
The software is satisfactory, with no reported downtime so far.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Kate
Education Management, 51-100 employees
Less than a year
“Miro Review
Pros
Miro facilitates the creation of a digital sticky note board for collaborative idea generation and visualization. The ability to digitize brainstorms proves invaluable for team dynamics.
Cons
No personal complaints, although board loading times are occasionally longer than preferred.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
mehdi
Information Technology and Services, 500+ employees
More than a year
“Miro - Today's presentation tool
Pros
Miro's intuitive use eliminates the need for a learning curve, providing a seamless experience for users.
Cons
Simplifying the export of created diagrams to other tools could be more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Henri
Wine and Spirits, 11-50 employees
Less than a year
“Miro Review
Pros
As a user, Miro stands out for fostering collaboration and enhancing creativity. The infinite canvas facilitates brainstorming, while built-in templates streamline project planning and UX/UI design.
Cons
Miro's downside lies in its potential to overwhelm new users, especially those unfamiliar with similar collaboration tools.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Daniel
Utilities, 500+ employees
Less than a year
“Interesting collaborative tool
Pros
Miro proves useful in meetings where extensive idea collection is needed. The sticker/post-it options are excellent for concise notes and sharing ideas in a collaborative environment.
Cons
In certain instances, Miro exhibits lagginess when multiple users are simultaneously engaged, hindering the efficient collection of thoughts on specific topics and risking data loss.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ljubica
Information Technology and Services, 51 - 200 employees
“Miro
Pros
I am highly satisfied with Miro as it continually surprises me with new features. It provides ample space for planning, brainstorming, and idea creation, allowing for limitless possibilities.
Cons
While Miro offers numerous functions, some of them are not as transparent or easy to discover, requiring additional time for research.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Not provided, 201 - 500 employees
“Great tool to brainstorm and detail workflows
Pros
The software stands out for its intuitive and easy-to-use nature, making every aspect of the tool accessible and straightforward.
Cons
The customization options are somewhat limited, especially when it comes to using different colors for post-it notes in complex projects.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Samuel
Design, 1 employees
“Essential for any remote creative agency
Pros
Cons
The video conferencing and recording capabilities could be improved to meet the specific needs of users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Carl
Hospital & Health Care, 101-500 employees
“Great project management tool for teams
Pros
Miro assists us in managing our projects and meeting our objectives with ease. The support is highly professional and friendly.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Spartak
Dodo Pizza, 100-499 employees
“Right tool for online visual collaboration
Pros
Miro has everything as a collaborative tool. It integrates with nearly everything out there, which makes a significant difference for us.
Cons
None for now.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Sri
Unissula, Semarang, Indonesia, 10-49 employees
“Ultimate project management tool
Pros
I save all of my project resources in one location and can share them with my team, collaborate with them, and add an unlimited amount of notes.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9