Monograph Software Reviews
Total 13 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars46%
4
Stars38%
3
Stars8%
2
Stars0%
1
Stars8%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Architecture & Planning, 1-10 employees
Less than 6 months
“Basic invoicing fails”
Pros
I really liked the concept behind Monograph Software and hoped it would match the promises in the marketing but it doesn't deliver the core functionality it should. The mismatch between what it claims and what it actually does is pretty disappointing.
Cons
Trying to add previously billed amounts doesn't work for projects that started before we migrated to the platform. Support said it was just a "glitch," but the fix was treated like a low priority and there wasn't much urgency. Since we can't generate invoices properly, this is a serious problem for our small firm. There's no extra budget or reserves to keep waiting around while they sort out such a basic feature.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
1
Architecture & Planning, 11-50 employees
Less than 6 months
“accounting workflow stays connected”
Pros
Monograph Software has really helped with my bookkeeping because it integrates with QuickBooks so my accounting workflow stays connected. On top of that, the Gantt chart feature is genuinely strong. Planning and tracking tasks visually is much clearer than the basic timelines I used before.
Cons
It doesn't feel fully complete on its own since you end up subscribing to other tools to cover the missing pieces. If Monograph offered a true all-in-one suite from estimates all the way through billing I'd recommend it even more confidently.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Architecture & Planning, 1-10 employees
More than a year
“strong timesheet insights”
Pros
The timesheet analysis and budget forecasting are genuinely useful to me. Being able to look at hours and projections in one place helps planning stay realistic instead of guessy. It's the kind of reporting that makes it easier to spot trends early and adjust before projects drift.
Cons
Product could use a stronger iOS app. Also, a more detailed Project Details area plus a Communication Tracking sheet would be a big upgrade for keeping updates organized and traceable across the team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Architecture & Planning, 11-50 employees
More than a year
“Smart tracking with QBO fit”
Pros
I like that the interface feels really simple and the time tracking is almost always spot on. The QuickBooks Online (QBO) integration matters a lot for us since QBO has been our dependable foundation for bookkeeping and accounting. It also seems like the team is still actively working on the product since features are continuing to be refined and improved over time.
Cons
Support was excellent right after we signed up. Responses were quick and most issues got resolved immediately. Lately though it's been slower and a bit harder to get clear answers. There also doesn't appear to be a community forum and we haven't found an easy way to connect with other users to learn how they handle similar questions. On the invoicing side, reviewing everything takes flipping through multiple tabs at once. We even suggested consolidating that information into the financial tab but that hasn't happened yet. We've also run into a couple of errors like consultant work getting left off and previously invoiced amounts not showing up and even though we reported those a couple months ago, it sounds like the team is still working through it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Architecture & Planning, 11-50 employees
More than a year
“strong hour partitioning”
Pros
The way it breaks down project hours by fee and by who's assigned to the work has been really helpful for us to track things cleanly. It makes scheduling and reporting easy because the effort is separated based on both cost structure and staffing.
Cons
It would be nice to have an option to request a revision when vacation time was used. Sometimes you end up taking vacation but still handle a bit of work during that period and the system doesn't really account for that. I'd also love a way to add a planned pause in a future phase so it doesn't populate hours in staff schedules. For example during design/development we may need to pause later for contractor pricing. We already know the team won't be working during that downtime but it still sits inside the design/development phase and flows into the staff hours.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Architecture & Planning, 11-50 employees
More than a year
“architect-focused fees”
Pros
It's obvious this is a product built by architects and customized for them. When it's used properly, it really helps newer designers like me connect project timelines to fees and understand how everything lines up.
Cons
There's not much to complain about. I couldn't point to many user-experience improvements though it sounds like administrators at the firm may run into more interface-related hassles than individual users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Architecture & Planning, 11-50 employees
More than a year
“reaching support is a headache”
Pros
It handles our employee timesheet tracking and can sync the data over to QuickBooks which helps keep payroll records from getting messy. That integration is a solid feature if you're already using QuickBooks for accounting.
Cons
Getting in touch with customer support can be a hassle. Actually reaching someone and getting a response feels really difficult when something needs help.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Architecture, 1-10 employees
Less than a year
“Monograph for Architects”
Pros
The setup process is simple, and the interface is easy to understand. The general timeline feature is highly useful.
Cons
One drawback is the lack of an option to unlock all the premium features if you have fewer than five users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Architecture, 1-10 employees
Less than a year
“Works well for our needs”
Pros
The user interface is intuitive and provides helpful graphics.
Cons
Occasionally, it can be slow, which can be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Architecture & Planning, 1-10 employees
More than a year
“clean layout & GUI”
Pros
I like that the layout is really clean. Everything feels well organized and I can spot the features without hunting around. The GUI also comes across as simple so navigating the software doesn't take much getting used to.
Cons
Occasionally the timer gets reset unexpectedly which is a bit annoying when you're in the middle of tracking something.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Architecture & Planning, 1-10 employees
More than a year
“Appealing color options”
Pros
The layout and the different color options are genuinely appealing which makes it nice to jump in and get organized right away. Once I spent a little time with the program, navigation felt rather simple. Our whole team has been able to use it without too much friction and the workflow has helped us manage our time more effectively.
Cons
The project reports and employee performance reports need improvement. They're a bit harder to read than they should be. We also run into some inconsistencies with profit and loss so we end up checking QuickBooks Online to confirm the numbers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Architecture & Planning, 11-50 employees
Less than a year
“outstanding schedulling features”
Pros
Monograph Software feels really user-friendly and simple to pick up. Onboarding our new employees doesn't take long and the staffing and scheduling features are a standout. Everything is set up in a way that teams can start using quickly without a lot of back-and-forth. The overall workflow supports day-to-day planning really well.
Cons
It would be great to see more detailed metrics per project. Right now, the profit margin figures don't seem to match what we expect and I'd like clarity on how those numbers are calculated. Adding an employee cost rate (and being able to enter PTO time available for each person) would make the cost/profit picture more accurate. It would also help to track how quickly we're consuming the project fees over time so it's easier to adjust staff hours and pacing as the project progresses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Architecture & Planning, 1-10 employees
More than a year
“Super organized daily workflow”
Pros
I genuinely enjoy how well organized and user-friendly it is. As an architecture firm, it's become a key part of our operations and it really supports our day-to-day work in a meaningful way.
Cons
Nothing negative comes to mind at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10