Total 31 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

45%

3

Stars

13%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Erin

Environmental Services, 51-100 employees

Less than a year

4.0
December 2023

NetSuite - Time Sheets and Expenses

Pros

Once I grasped the basics, I found Netsuite fairly intuitive. Whether filling out a timesheet or an expense report, the system's functionality became clear with guidance.

Cons

Error messages for mandatory fields are cryptic, and the smallest time intervals are 15 minutes, making certain tasks tedious.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

T

taylor

Wholesale, 1-10 employees

Less than 6 months

4.0
December 2023

has everything if you can find it

Pros

Netsuite encompasses all necessary features for running a business effectively.

Cons

Navigating through countless pop-ups, screens, and tabs can consume a significant amount of time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A

Alla

Financial Services, 1-10 employees

More than a year

5.0
December 2023

NetSuite Accounting

Pros

Netsuite excels in consolidating data, especially when dealing with multiple currencies.

Cons

Despite being expensive, NetSuite is ideal for businesses dealing with multiple currencies.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

JM

Julio Mario

Accounting, 1-10 employees

Less than a year

5.0
December 2023

Netsuite - another level ERP system

Pros

What stands out to me about Netsuite is its robustness, providing assurance of working within a field with comprehensive and verifiable information.

Cons

It is quite pricey, and perhaps there should be clearer criteria for which companies should invest in this software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

5

Functionality

10

DO

Dinah O.

Nonprofit, 11-50 employees

4.0
February 2023

Good ERP for nonprofits.

Pros

NetSuite is a great choice for nonprofits. The features help us easily track donor information and donations, as well as analyze our data to better understand our supporters behaviors. The software has made managing our operations a lot easier, and the customer support team is always on hand to answer any questions we might have.

Cons

One of the things I can think of which maybe a con is that the analytics features could be a bit more robust. It would be great if there were more options for us to easily analyze our data. I also wish there were more customization options with the reports.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

KD

Kym D.

SMEs, 1-10 employees

4.0
January 2023

Excellent for SMEs.

Pros

NetSuite is an excellent software for small and medium enterprises like ours. We were looking for a comprehensive solution that would help us streamline our operations from customer relationship management to inventory control. Weve been using it for over a year and are very pleased with the results so far.

Cons

The only downside I can think of is that theres a bit of a learning curve when you first start using it. It took me some time to understand how the software works and get used to the interface which can be a bit confusing at first.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

S

Stella

Cornerstone OnDemand, 500+ employees

4.0
July 2019

NetSuite Review

Pros

NetSuite is useful for global organizations. It is user-friendly, comprehensive and a great tool to use. It is easy to search for relevant and meaningful data with the help of the saved reports and transactions searches.

Cons

Th out-of-the-box features and functionalities do have their limitations along with them.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

KL

Kayla Lyne

Accenture, 500+ employees

5.0
December 2018

Great software.

Pros

The interface is great. It is easy to use and navigate through this tool. The best part about this product is its functionality to customize it accordingly.

Cons

The software is great and all, but I have issues with the customer support team. They don’t seem to be trained well and aren’t knowledgeable at all to answer our queries.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

R

Robert

Bed Bath and Beyond, 500+ employees

5.0
October 2018

Decent cloud-based tool

Pros

This tool has a powerful user integration. It is easy to integrate it with other software products. It is cloud-based. The data in it is quite accurate when being stored, and it is easy to audit the data and all with additional accounting tools.

Cons

It is not an easy tool to access and use. It is complex, and it has additional features that are difficult to use. There are many other options out there that are better than this tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

S

Salomon

Computerworld, 1-10 employees

5.0
October 2018

Review

Pros

This product adapts to your company quite easily, and you wouldn’t feel the need to change your workflows for it. it is easy to work with huge databases. The customization feature is also very well supported in this system.

Cons

The reporting functionality doesn’t feel complete, it is missing some features. The price of this product is not suitable for small companies.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J

Jorge

manesa, 101-500 employees

3.0
August 2018

NetSuite

Pros

It is a web-based ERP product. It offers a lot of great features with which you’re able to control things within your company. It isn’t expensive at all in comparison with other ERP products. This tool is great for someone who is a distribution company or someone who does not have a very complex manufacturing software.

Cons

We have a complex manufacturing software and the manufacturing module in NetSuite is very basic which is why they don’t really go together and does not manage well.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6