
NetSuite Reviews
Total 31 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars45%
3
Stars13%
2
Stars6%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Erin
Environmental Services, 51-100 employees
Less than a year
“NetSuite - Time Sheets and Expenses
Pros
Once I grasped the basics, I found Netsuite fairly intuitive. Whether filling out a timesheet or an expense report, the system's functionality became clear with guidance.
Cons
Error messages for mandatory fields are cryptic, and the smallest time intervals are 15 minutes, making certain tasks tedious.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
taylor
Wholesale, 1-10 employees
Less than 6 months
“has everything if you can find it
Pros
Netsuite encompasses all necessary features for running a business effectively.
Cons
Navigating through countless pop-ups, screens, and tabs can consume a significant amount of time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Alla
Financial Services, 1-10 employees
More than a year
“NetSuite Accounting
Pros
Netsuite excels in consolidating data, especially when dealing with multiple currencies.
Cons
Despite being expensive, NetSuite is ideal for businesses dealing with multiple currencies.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Julio Mario
Accounting, 1-10 employees
Less than a year
“Netsuite - another level ERP system
Pros
What stands out to me about Netsuite is its robustness, providing assurance of working within a field with comprehensive and verifiable information.
Cons
It is quite pricey, and perhaps there should be clearer criteria for which companies should invest in this software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
5
Functionality
10
Dinah O.
Nonprofit, 11-50 employees
“Good ERP for nonprofits.
Pros
NetSuite is a great choice for nonprofits. The features help us easily track donor information and donations, as well as analyze our data to better understand our supporters behaviors. The software has made managing our operations a lot easier, and the customer support team is always on hand to answer any questions we might have.
Cons
One of the things I can think of which maybe a con is that the analytics features could be a bit more robust. It would be great if there were more options for us to easily analyze our data. I also wish there were more customization options with the reports.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Kym D.
SMEs, 1-10 employees
“Excellent for SMEs.
Pros
NetSuite is an excellent software for small and medium enterprises like ours. We were looking for a comprehensive solution that would help us streamline our operations from customer relationship management to inventory control. Weve been using it for over a year and are very pleased with the results so far.
Cons
The only downside I can think of is that theres a bit of a learning curve when you first start using it. It took me some time to understand how the software works and get used to the interface which can be a bit confusing at first.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Stella
Cornerstone OnDemand, 500+ employees
“NetSuite Review
Pros
NetSuite is useful for global organizations. It is user-friendly, comprehensive and a great tool to use. It is easy to search for relevant and meaningful data with the help of the saved reports and transactions searches.
Cons
Th out-of-the-box features and functionalities do have their limitations along with them.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Kayla Lyne
Accenture, 500+ employees
“Great software.
Pros
The interface is great. It is easy to use and navigate through this tool. The best part about this product is its functionality to customize it accordingly.
Cons
The software is great and all, but I have issues with the customer support team. They don’t seem to be trained well and aren’t knowledgeable at all to answer our queries.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Robert
Bed Bath and Beyond, 500+ employees
“Decent cloud-based tool
Pros
This tool has a powerful user integration. It is easy to integrate it with other software products. It is cloud-based. The data in it is quite accurate when being stored, and it is easy to audit the data and all with additional accounting tools.
Cons
It is not an easy tool to access and use. It is complex, and it has additional features that are difficult to use. There are many other options out there that are better than this tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Salomon
Computerworld, 1-10 employees
“Review
Pros
This product adapts to your company quite easily, and you wouldn’t feel the need to change your workflows for it. it is easy to work with huge databases. The customization feature is also very well supported in this system.
Cons
The reporting functionality doesn’t feel complete, it is missing some features. The price of this product is not suitable for small companies.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Jorge
manesa, 101-500 employees
“NetSuite
Pros
It is a web-based ERP product. It offers a lot of great features with which you’re able to control things within your company. It isn’t expensive at all in comparison with other ERP products. This tool is great for someone who is a distribution company or someone who does not have a very complex manufacturing software.
Cons
We have a complex manufacturing software and the manufacturing module in NetSuite is very basic which is why they don’t really go together and does not manage well.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6