softwareNetSuite Reviews
31 Reviews
Overall Rating
4.1
31 Reviews
Rating Distribution
5
(11)
4
(14)
3
(4)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
31 Reviews
Rating Distribution
5
(11)
4
(14)
3
(4)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Good money for value product
Good money for value product
Pros
it offers extensive customization options while maintaining user-friendliness and flexibility.
Cons
We had to start from scratch and train developers extensively on our preferences.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jose
Medical Devices, 51-100 employees
More than a year
Feb 27, 2024
Practical ERP System
Practical ERP System
Pros
The flexibility and customization options especially regarding scripting and integrations, make NetSuite a standout choice.
Cons
Sometimes, pinpointing the source of errors can be quite challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennie
Medical Devices, 51-100 employees
Less than a year
Feb 25, 2024
I enjoy working in NetSuite
I enjoy working in NetSuite
Pros
Their customizable nature aligns well with our organization's needs, minimizing the need for extensive customization.
Cons
Our system doesn't allow flexibility with invoice dates compared to posting periods, so we had to create a custom solution.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mecia
Non-Profit Organization Management, 500+ employees
More than a year
Feb 24, 2024
Review of NS by SJS
Review of NS by SJS
Pros
The ability to seamlessly integrate with other systems enhances NetSuite's versatility.
Cons
There are just way too many reports, and basic functions seem lacking. Hoping the new instance will improve things, especially the speed.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Shavone
Non-Profit Organization Management, 500+ employees
More than a year
Feb 22, 2024
Big Fan of NetSuite
Big Fan of NetSuite
Pros
This software impresses me with its comprehensive features, encompassing nearly all necessary functionalities.
Cons
Not being immersed in it daily, I find the sheer number of options overwhelming.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Megan
Environmental Services, 11-50 employees
More than a year
Feb 21, 2024
Bring your business intelligence to maximum
Bring your business intelligence to maximum
Pros
Oracle NetSuite stands out as a highly flexible ERP system, offering unparalleled customization options and user-friendly interfaces.
Cons
NetSuite has its weaknesses and could benefit from some enhancements, particularly regarding currencies and decimal places.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zobaida
Construction, 51-100 employees
More than a year
Feb 21, 2024
Renewable Solar user
Renewable Solar user
Pros
it facilitates ongoing record-keeping for project closure and evaluation.
Cons
To truly make the most of it, I feel like I need formal training.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Khairi
Renewables & Environment, 500+ employees
More than a year
Feb 11, 2024
NetSuite for non-profits
NetSuite for non-profits
Pros
Their streamlines donor relationship management and program tracking, saving time and improving organizational efficiency.
Cons
Due to its vast features, figuring out the right approach with NetSuite can sometimes be tricky.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Svetlana
Non-Profit Organization Management, 1-10 employees
More than a year
Feb 10, 2024
an essential in the FP&A world
an essential in the FP&A world
Pros
Once familiar with its intricacies, NetSuite proves invaluable for generating various operational and financial reports, offering extensive data retrieval options and seamless integration with Excel.
Cons
Like any reporting system, NetSuite has its quirks. Admins require extensive learning, but basic users should manage fine. It could be more intuitive though.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
10
Michael Anthony
Accounting, 101-500 employees
More than a year
Feb 07, 2024
Difficult to Implement but good back end
Difficult to Implement but good back end
Pros
Once I established processes and reports, I found Netsuite remarkably user-friendly. It efficiently executes processes and seamlessly integrates with various software.
Cons
Introducing anything new is a struggle, with internal teams lacking expertise, and constant upselling feels burdensome.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Laura
Non-Profit Organization Management, 101-500 employees
More than a year
Jan 24, 2024
Bad Company
Bad Company
Pros
I have noticed a significant improvement in inventory and sales tracking since using Netsuite.
Cons
Customer support leaves much to be desired unless you're willing to pay extra. Also, lack of consistent contact with Account Managers is an issue.
Ease of use
5
Value for money
3
Customer Support
3
Functionality
5
Janis
Cosmetics, 1-10 employees
More than a year
Jan 24, 2024
A Powerful Business Software - Multipurpose and Functional
A Powerful Business Software - Multipurpose and Functional
Pros
it simplifies business management, accounting, inventory, project management, and time tracking, providing a comprehensive solution.
Cons
NetSuite is indispensable and hasn't presented significant challenges.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Fatura
Food & Beverages, 51-100 employees
More than a year
Jan 23, 2024
NetSuite is slow
NetSuite is slow
Pros
They stands out for its thoroughness, versatility, and extensive customization options, catering to diverse business needs.
Cons
The sluggishness in basic actions like opening customer records adds unnecessary difficulty.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
10
Michael
Non-Profit Organization Management, 51-100 employees
More than a year
Jan 23, 2024
Industry standard - but with Integration issues
Industry standard - but with Integration issues
Pros
I may not claim expertise in all its features. However, with some initial training, I gained the confidence to navigate the system adeptly, ensuring seamless program integrations with other software platforms.
Cons
Customizing fields feels restricted, and integration issues with SAP Concur have arisen.
Ease of use
7
Value for money
5
Customer Support
8
Functionality
7
Brittany
Pharmaceuticals, 500+ employees
More than a year
Jan 23, 2024
NetSuite is acceptable
NetSuite is acceptable
Pros
With its modern interface and cloud-based accessibility, NetSuite enables remote work from anywhere with internet connectivity.
Cons
Out-of-the-box, NetSuite isn't suitable for most; it demands expensive consulting, process alterations, and faces user resistance.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
KAYLA JANE
Wholesale, 11-50 employees
More than a year
Jan 22, 2024
Look out for high price increases at renewals
Look out for high price increases at renewals
Pros
The seamless integration with various systems, forgiving error correction, and customizable features make NetSuite a preferred choice for accounting and inventory management.
Cons
After three years, the software's annual cost spiked dramatically, raising concerns about affordability in the long term.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
7
merance
Retail, 1-10 employees
More than a year
Jan 18, 2024
A Powerful Accounting Software
A Powerful Accounting Software
Pros
This software excels in billing, project management, and accounting functionalities, with easy customization to suit individual business needs.
Cons
Personally, using and grasping NetSuite has been a breeze, fulfilling all our needs without any hitches.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Tirus
Real Estate, 51-100 employees
More than a year
Jan 13, 2024
Making a decision
Making a decision
Pros
They empowers businesses to streamline operations, foster growth, and adapt to changing market dynamics.
Cons
Poor internet connectivity leads to decreased productivity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanane
Marketing and Advertising, 1-10 employees
Less than a year
Jan 11, 2024
Enterprise software is so expensive, you'll choose NetSuite out of desepartion
Enterprise software is so expensive, you'll choose NetSuite out of desepartion
Pros
For companies surpassing approximately 100 employees or $100 million in revenue, Netsuite becomes the standard choice. While it offers excellent value, it's somewhat neglected in terms of user interface and modern integrations.
Cons
The user interface feels outdated, reminiscent of 2008. It's shocking for a supposedly modern web app. Even modern options like the Android app for expense tracking have poor reviews.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Steve
Consumer Electronics, 101-500 employees
More than a year
Dec 23, 2023
NetSuite budgeting
NetSuite budgeting
Pros
I found Netsuite to be reliable, with accurate numbers and reports consistently generated as expected.
Cons
Setting up SSO was a headache, and integration was cumbersome via FTP.
Ease of use
7
Value for money
2
Customer Support
5
Functionality
8
Allan
E-Learning, 101-500 employees
N/A
Dec 07, 2023
NetSuite - Time Sheets and Expenses
NetSuite - Time Sheets and Expenses
Pros
Once I grasped the basics, I found Netsuite fairly intuitive. Whether filling out a timesheet or an expense report, the system's functionality became clear with guidance.
Cons
Error messages for mandatory fields are cryptic, and the smallest time intervals are 15 minutes, making certain tasks tedious.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Erin
Environmental Services, 51-100 employees
Less than a year
Dec 07, 2023
has everything if you can find it
has everything if you can find it
Pros
Netsuite encompasses all necessary features for running a business effectively.
Cons
Navigating through countless pop-ups, screens, and tabs can consume a significant amount of time.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
taylor
Wholesale, 1-10 employees
Less than 6 months
Dec 06, 2023
NetSuite Accounting
NetSuite Accounting
Pros
Netsuite excels in consolidating data, especially when dealing with multiple currencies.
Cons
Despite being expensive, NetSuite is ideal for businesses dealing with multiple currencies.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Alla
Financial Services, 1-10 employees
More than a year
Dec 03, 2023
Netsuite - another level ERP system
Netsuite - another level ERP system
Pros
What stands out to me about Netsuite is its robustness, providing assurance of working within a field with comprehensive and verifiable information.
Cons
It is quite pricey, and perhaps there should be clearer criteria for which companies should invest in this software.
Ease of use
10
Value for money
7
Customer Support
5
Functionality
10
Julio Mario
Accounting, 1-10 employees
Less than a year
Dec 01, 2023
Good ERP for nonprofits.
Good ERP for nonprofits.
Pros
NetSuite is a great choice for nonprofits. The features help us easily track donor information and donations, as well as analyze our data to better understand our supporters behaviors. The software has made managing our operations a lot easier, and the customer support team is always on hand to answer any questions we might have.
Cons
One of the things I can think of which maybe a con is that the analytics features could be a bit more robust. It would be great if there were more options for us to easily analyze our data. I also wish there were more customization options with the reports.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Dinah O.
Nonprofit, 10-50 employees employees
Feb 06, 2023
Excellent for SMEs.
Excellent for SMEs.
Pros
NetSuite is an excellent software for small and medium enterprises like ours. We were looking for a comprehensive solution that would help us streamline our operations from customer relationship management to inventory control. Weve been using it for over a year and are very pleased with the results so far.
Cons
The only downside I can think of is that theres a bit of a learning curve when you first start using it. It took me some time to understand how the software works and get used to the interface which can be a bit confusing at first.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Kym D.
SMEs, 1-10 employees employees
Jan 03, 2023
NetSuite Review
NetSuite Review
Pros
NetSuite is useful for global organizations. It is user-friendly, comprehensive and a great tool to use. It is easy to search for relevant and meaningful data with the help of the saved reports and transactions searches.
Cons
Th out-of-the-box features and functionalities do have their limitations along with them.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Stella
Cornerstone OnDemand, 1001-5000 employees employees
Jul 03, 2019
Great software.
Great software.
Pros
The interface is great. It is easy to use and navigate through this tool. The best part about this product is its functionality to customize it accordingly.
Cons
The software is great and all, but I have issues with the customer support team. They don’t seem to be trained well and aren’t knowledgeable at all to answer our queries.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Kayla Lyne
Accenture, 1001-5000 employees employees
Dec 03, 2018
Decent cloud-based tool
Decent cloud-based tool
Pros
This tool has a powerful user integration. It is easy to integrate it with other software products. It is cloud-based. The data in it is quite accurate when being stored, and it is easy to audit the data and all with additional accounting tools.
Cons
It is not an easy tool to access and use. It is complex, and it has additional features that are difficult to use. There are many other options out there that are better than this tool.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Robert
Bed Bath & Beyond, 10,000+ employees employees
Oct 15, 2018
Review
Review
Pros
This product adapts to your company quite easily, and you wouldn’t feel the need to change your workflows for it. it is easy to work with huge databases. The customization feature is also very well supported in this system.
Cons
The reporting functionality doesn’t feel complete, it is missing some features. The price of this product is not suitable for small companies.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Salomon
Computerworld, 2-10 employees employees
Oct 15, 2018
NetSuite
NetSuite
Pros
It is a web-based ERP product. It offers a lot of great features with which you’re able to control things within your company. It isn’t expensive at all in comparison with other ERP products. This tool is great for someone who is a distribution company or someone who does not have a very complex manufacturing software.
Cons
We have a complex manufacturing software and the manufacturing module in NetSuite is very basic which is why they don’t really go together and does not manage well.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Jorge
manesa, 201-500 employees employees
Aug 14, 2018
Filters
Good money for value product
Good money for value product
Pros
it offers extensive customization options while maintaining user-friendliness and flexibility.
Cons
We had to start from scratch and train developers extensively on our preferences.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jose
Medical Devices, 51-100 employees
More than a year
Feb 27, 2024
Practical ERP System
Practical ERP System
Pros
The flexibility and customization options especially regarding scripting and integrations, make NetSuite a standout choice.
Cons
Sometimes, pinpointing the source of errors can be quite challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennie
Medical Devices, 51-100 employees
Less than a year
Feb 25, 2024
I enjoy working in NetSuite
I enjoy working in NetSuite
Pros
Their customizable nature aligns well with our organization's needs, minimizing the need for extensive customization.
Cons
Our system doesn't allow flexibility with invoice dates compared to posting periods, so we had to create a custom solution.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mecia
Non-Profit Organization Management, 500+ employees
More than a year
Feb 24, 2024
Review of NS by SJS
Review of NS by SJS
Pros
The ability to seamlessly integrate with other systems enhances NetSuite's versatility.
Cons
There are just way too many reports, and basic functions seem lacking. Hoping the new instance will improve things, especially the speed.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Shavone
Non-Profit Organization Management, 500+ employees
More than a year
Feb 22, 2024
Big Fan of NetSuite
Big Fan of NetSuite
Pros
This software impresses me with its comprehensive features, encompassing nearly all necessary functionalities.
Cons
Not being immersed in it daily, I find the sheer number of options overwhelming.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Megan
Environmental Services, 11-50 employees
More than a year
Feb 21, 2024
Bring your business intelligence to maximum
Bring your business intelligence to maximum
Pros
Oracle NetSuite stands out as a highly flexible ERP system, offering unparalleled customization options and user-friendly interfaces.
Cons
NetSuite has its weaknesses and could benefit from some enhancements, particularly regarding currencies and decimal places.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zobaida
Construction, 51-100 employees
More than a year
Feb 21, 2024
Renewable Solar user
Renewable Solar user
Pros
it facilitates ongoing record-keeping for project closure and evaluation.
Cons
To truly make the most of it, I feel like I need formal training.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Khairi
Renewables & Environment, 500+ employees
More than a year
Feb 11, 2024
NetSuite for non-profits
NetSuite for non-profits
Pros
Their streamlines donor relationship management and program tracking, saving time and improving organizational efficiency.
Cons
Due to its vast features, figuring out the right approach with NetSuite can sometimes be tricky.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Svetlana
Non-Profit Organization Management, 1-10 employees
More than a year
Feb 10, 2024
an essential in the FP&A world
an essential in the FP&A world
Pros
Once familiar with its intricacies, NetSuite proves invaluable for generating various operational and financial reports, offering extensive data retrieval options and seamless integration with Excel.
Cons
Like any reporting system, NetSuite has its quirks. Admins require extensive learning, but basic users should manage fine. It could be more intuitive though.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
10
Michael Anthony
Accounting, 101-500 employees
More than a year
Feb 07, 2024
Difficult to Implement but good back end
Difficult to Implement but good back end
Pros
Once I established processes and reports, I found Netsuite remarkably user-friendly. It efficiently executes processes and seamlessly integrates with various software.
Cons
Introducing anything new is a struggle, with internal teams lacking expertise, and constant upselling feels burdensome.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Laura
Non-Profit Organization Management, 101-500 employees
More than a year
Jan 24, 2024
Bad Company
Bad Company
Pros
I have noticed a significant improvement in inventory and sales tracking since using Netsuite.
Cons
Customer support leaves much to be desired unless you're willing to pay extra. Also, lack of consistent contact with Account Managers is an issue.
Ease of use
5
Value for money
3
Customer Support
3
Functionality
5
Janis
Cosmetics, 1-10 employees
More than a year
Jan 24, 2024
A Powerful Business Software - Multipurpose and Functional
A Powerful Business Software - Multipurpose and Functional
Pros
it simplifies business management, accounting, inventory, project management, and time tracking, providing a comprehensive solution.
Cons
NetSuite is indispensable and hasn't presented significant challenges.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Fatura
Food & Beverages, 51-100 employees
More than a year
Jan 23, 2024
NetSuite is slow
NetSuite is slow
Pros
They stands out for its thoroughness, versatility, and extensive customization options, catering to diverse business needs.
Cons
The sluggishness in basic actions like opening customer records adds unnecessary difficulty.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
10
Michael
Non-Profit Organization Management, 51-100 employees
More than a year
Jan 23, 2024
Industry standard - but with Integration issues
Industry standard - but with Integration issues
Pros
I may not claim expertise in all its features. However, with some initial training, I gained the confidence to navigate the system adeptly, ensuring seamless program integrations with other software platforms.
Cons
Customizing fields feels restricted, and integration issues with SAP Concur have arisen.
Ease of use
7
Value for money
5
Customer Support
8
Functionality
7
Brittany
Pharmaceuticals, 500+ employees
More than a year
Jan 23, 2024
NetSuite is acceptable
NetSuite is acceptable
Pros
With its modern interface and cloud-based accessibility, NetSuite enables remote work from anywhere with internet connectivity.
Cons
Out-of-the-box, NetSuite isn't suitable for most; it demands expensive consulting, process alterations, and faces user resistance.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
KAYLA JANE
Wholesale, 11-50 employees
More than a year
Jan 22, 2024
Look out for high price increases at renewals
Look out for high price increases at renewals
Pros
The seamless integration with various systems, forgiving error correction, and customizable features make NetSuite a preferred choice for accounting and inventory management.
Cons
After three years, the software's annual cost spiked dramatically, raising concerns about affordability in the long term.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
7
merance
Retail, 1-10 employees
More than a year
Jan 18, 2024
A Powerful Accounting Software
A Powerful Accounting Software
Pros
This software excels in billing, project management, and accounting functionalities, with easy customization to suit individual business needs.
Cons
Personally, using and grasping NetSuite has been a breeze, fulfilling all our needs without any hitches.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Tirus
Real Estate, 51-100 employees
More than a year
Jan 13, 2024
Making a decision
Making a decision
Pros
They empowers businesses to streamline operations, foster growth, and adapt to changing market dynamics.
Cons
Poor internet connectivity leads to decreased productivity.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanane
Marketing and Advertising, 1-10 employees
Less than a year
Jan 11, 2024
Enterprise software is so expensive, you'll choose NetSuite out of desepartion
Enterprise software is so expensive, you'll choose NetSuite out of desepartion
Pros
For companies surpassing approximately 100 employees or $100 million in revenue, Netsuite becomes the standard choice. While it offers excellent value, it's somewhat neglected in terms of user interface and modern integrations.
Cons
The user interface feels outdated, reminiscent of 2008. It's shocking for a supposedly modern web app. Even modern options like the Android app for expense tracking have poor reviews.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Steve
Consumer Electronics, 101-500 employees
More than a year
Dec 23, 2023
NetSuite budgeting
NetSuite budgeting
Pros
I found Netsuite to be reliable, with accurate numbers and reports consistently generated as expected.
Cons
Setting up SSO was a headache, and integration was cumbersome via FTP.
Ease of use
7
Value for money
2
Customer Support
5
Functionality
8
Allan
E-Learning, 101-500 employees
N/A
Dec 07, 2023
NetSuite - Time Sheets and Expenses
NetSuite - Time Sheets and Expenses
Pros
Once I grasped the basics, I found Netsuite fairly intuitive. Whether filling out a timesheet or an expense report, the system's functionality became clear with guidance.
Cons
Error messages for mandatory fields are cryptic, and the smallest time intervals are 15 minutes, making certain tasks tedious.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Erin
Environmental Services, 51-100 employees
Less than a year
Dec 07, 2023
has everything if you can find it
has everything if you can find it
Pros
Netsuite encompasses all necessary features for running a business effectively.
Cons
Navigating through countless pop-ups, screens, and tabs can consume a significant amount of time.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
taylor
Wholesale, 1-10 employees
Less than 6 months
Dec 06, 2023
NetSuite Accounting
NetSuite Accounting
Pros
Netsuite excels in consolidating data, especially when dealing with multiple currencies.
Cons
Despite being expensive, NetSuite is ideal for businesses dealing with multiple currencies.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Alla
Financial Services, 1-10 employees
More than a year
Dec 03, 2023
Netsuite - another level ERP system
Netsuite - another level ERP system
Pros
What stands out to me about Netsuite is its robustness, providing assurance of working within a field with comprehensive and verifiable information.
Cons
It is quite pricey, and perhaps there should be clearer criteria for which companies should invest in this software.
Ease of use
10
Value for money
7
Customer Support
5
Functionality
10
Julio Mario
Accounting, 1-10 employees
Less than a year
Dec 01, 2023
Good ERP for nonprofits.
Good ERP for nonprofits.
Pros
NetSuite is a great choice for nonprofits. The features help us easily track donor information and donations, as well as analyze our data to better understand our supporters behaviors. The software has made managing our operations a lot easier, and the customer support team is always on hand to answer any questions we might have.
Cons
One of the things I can think of which maybe a con is that the analytics features could be a bit more robust. It would be great if there were more options for us to easily analyze our data. I also wish there were more customization options with the reports.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Dinah O.
Nonprofit, 10-50 employees employees
Feb 06, 2023
Excellent for SMEs.
Excellent for SMEs.
Pros
NetSuite is an excellent software for small and medium enterprises like ours. We were looking for a comprehensive solution that would help us streamline our operations from customer relationship management to inventory control. Weve been using it for over a year and are very pleased with the results so far.
Cons
The only downside I can think of is that theres a bit of a learning curve when you first start using it. It took me some time to understand how the software works and get used to the interface which can be a bit confusing at first.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Kym D.
SMEs, 1-10 employees employees
Jan 03, 2023
NetSuite Review
NetSuite Review
Pros
NetSuite is useful for global organizations. It is user-friendly, comprehensive and a great tool to use. It is easy to search for relevant and meaningful data with the help of the saved reports and transactions searches.
Cons
Th out-of-the-box features and functionalities do have their limitations along with them.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Stella
Cornerstone OnDemand, 1001-5000 employees employees
Jul 03, 2019
Great software.
Great software.
Pros
The interface is great. It is easy to use and navigate through this tool. The best part about this product is its functionality to customize it accordingly.
Cons
The software is great and all, but I have issues with the customer support team. They don’t seem to be trained well and aren’t knowledgeable at all to answer our queries.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Kayla Lyne
Accenture, 1001-5000 employees employees
Dec 03, 2018
Decent cloud-based tool
Decent cloud-based tool
Pros
This tool has a powerful user integration. It is easy to integrate it with other software products. It is cloud-based. The data in it is quite accurate when being stored, and it is easy to audit the data and all with additional accounting tools.
Cons
It is not an easy tool to access and use. It is complex, and it has additional features that are difficult to use. There are many other options out there that are better than this tool.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Robert
Bed Bath & Beyond, 10,000+ employees employees
Oct 15, 2018
Review
Review
Pros
This product adapts to your company quite easily, and you wouldn’t feel the need to change your workflows for it. it is easy to work with huge databases. The customization feature is also very well supported in this system.
Cons
The reporting functionality doesn’t feel complete, it is missing some features. The price of this product is not suitable for small companies.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Salomon
Computerworld, 2-10 employees employees
Oct 15, 2018
NetSuite
NetSuite
Pros
It is a web-based ERP product. It offers a lot of great features with which you’re able to control things within your company. It isn’t expensive at all in comparison with other ERP products. This tool is great for someone who is a distribution company or someone who does not have a very complex manufacturing software.
Cons
We have a complex manufacturing software and the manufacturing module in NetSuite is very basic which is why they don’t really go together and does not manage well.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Jorge
manesa, 201-500 employees employees
Aug 14, 2018