Total 31 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

45%

3

Stars

13%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jose

Medical Devices, 51-100 employees

More than a year

5.0
February 2024

Good money for value product

Pros

it offers extensive customization options while maintaining user-friendliness and flexibility.

Cons

We had to start from scratch and train developers extensively on our preferences.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jennie

Medical Devices, 51-100 employees

Less than a year

4.0
February 2024

Practical ERP System

Pros

The flexibility and customization options especially regarding scripting and integrations, make NetSuite a standout choice.

Cons

Sometimes, pinpointing the source of errors can be quite challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mecia

Non-Profit Organization Management, 500+ employees

More than a year

5.0
February 2024

I enjoy working in NetSuite

Pros

Their customizable nature aligns well with our organization's needs, minimizing the need for extensive customization.

Cons

Our system doesn't allow flexibility with invoice dates compared to posting periods, so we had to create a custom solution.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Shavone

Non-Profit Organization Management, 500+ employees

More than a year

3.0
February 2024

Review of NS by SJS

Pros

The ability to seamlessly integrate with other systems enhances NetSuite's versatility.

Cons

There are just way too many reports, and basic functions seem lacking. Hoping the new instance will improve things, especially the speed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

M

Megan

Environmental Services, 11-50 employees

More than a year

4.0
February 2024

Big Fan of NetSuite

Pros

This software impresses me with its comprehensive features, encompassing nearly all necessary functionalities.

Cons

Not being immersed in it daily, I find the sheer number of options overwhelming.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Z

Zobaida

Construction, 51-100 employees

More than a year

5.0
February 2024

Bring your business intelligence to maximum

Pros

Oracle NetSuite stands out as a highly flexible ERP system, offering unparalleled customization options and user-friendly interfaces.

Cons

NetSuite has its weaknesses and could benefit from some enhancements, particularly regarding currencies and decimal places.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Khairi

Renewables & Environment, 500+ employees

More than a year

4.0
February 2024

Renewable Solar user

Pros

it facilitates ongoing record-keeping for project closure and evaluation.

Cons

To truly make the most of it, I feel like I need formal training.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S

Svetlana

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
February 2024

NetSuite for non-profits

Pros

Their streamlines donor relationship management and program tracking, saving time and improving organizational efficiency.

Cons

Due to its vast features, figuring out the right approach with NetSuite can sometimes be tricky.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MA

Michael Anthony

Accounting, 101-500 employees

More than a year

4.0
February 2024

an essential in the FP&A world

Pros

Once familiar with its intricacies, NetSuite proves invaluable for generating various operational and financial reports, offering extensive data retrieval options and seamless integration with Excel.

Cons

Like any reporting system, NetSuite has its quirks. Admins require extensive learning, but basic users should manage fine. It could be more intuitive though.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

10

L

Laura

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
January 2024

Difficult to Implement but good back end

Pros

Once I established processes and reports, I found Netsuite remarkably user-friendly. It efficiently executes processes and seamlessly integrates with various software.

Cons

Introducing anything new is a struggle, with internal teams lacking expertise, and constant upselling feels burdensome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

J

Janis

Cosmetics, 1-10 employees

More than a year

2.0
January 2024

Bad Company

Pros

I have noticed a significant improvement in inventory and sales tracking since using Netsuite.

Cons

Customer support leaves much to be desired unless you're willing to pay extra. Also, lack of consistent contact with Account Managers is an issue.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

3

Functionality

5

F

Fatura

Food & Beverages, 51-100 employees

More than a year

5.0
January 2024

A Powerful Business Software - Multipurpose and Functional

Pros

it simplifies business management, accounting, inventory, project management, and time tracking, providing a comprehensive solution.

Cons

NetSuite is indispensable and hasn't presented significant challenges.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Michael

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
January 2024

NetSuite is slow

Pros

They stands out for its thoroughness, versatility, and extensive customization options, catering to diverse business needs.

Cons

The sluggishness in basic actions like opening customer records adds unnecessary difficulty.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

10

B

Brittany

Pharmaceuticals, 500+ employees

More than a year

4.0
January 2024

Industry standard - but with Integration issues

Pros

I may not claim expertise in all its features. However, with some initial training, I gained the confidence to navigate the system adeptly, ensuring seamless program integrations with other software platforms.

Cons

Customizing fields feels restricted, and integration issues with SAP Concur have arisen.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

8

Functionality

7

KJ

KAYLA JANE

Wholesale, 11-50 employees

More than a year

3.0
January 2024

NetSuite is acceptable

Pros

With its modern interface and cloud-based accessibility, NetSuite enables remote work from anywhere with internet connectivity.

Cons

Out-of-the-box, NetSuite isn't suitable for most; it demands expensive consulting, process alterations, and faces user resistance.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

M

merance

Retail, 1-10 employees

More than a year

4.0
January 2024

Look out for high price increases at renewals

Pros

The seamless integration with various systems, forgiving error correction, and customizable features make NetSuite a preferred choice for accounting and inventory management.

Cons

After three years, the software's annual cost spiked dramatically, raising concerns about affordability in the long term.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

T

Tirus

Real Estate, 51-100 employees

More than a year

4.0
January 2024

A Powerful Accounting Software

Pros

This software excels in billing, project management, and accounting functionalities, with easy customization to suit individual business needs.

Cons

Personally, using and grasping NetSuite has been a breeze, fulfilling all our needs without any hitches.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

H

Hanane

Marketing and Advertising, 1-10 employees

Less than a year

5.0
January 2024

Making a decision

Pros

They empowers businesses to streamline operations, foster growth, and adapt to changing market dynamics.

Cons

Poor internet connectivity leads to decreased productivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steve

Consumer Electronics, 101-500 employees

More than a year

3.0
December 2023

Enterprise software is so expensive, you'll choose NetSuite out of desepartion

Pros

For companies surpassing approximately 100 employees or $100 million in revenue, Netsuite becomes the standard choice. While it offers excellent value, it's somewhat neglected in terms of user interface and modern integrations.

Cons

The user interface feels outdated, reminiscent of 2008. It's shocking for a supposedly modern web app. Even modern options like the Android app for expense tracking have poor reviews.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

A

Allan

E-Learning, 101-500 employees

2.0
December 2023

NetSuite budgeting

Pros

I found Netsuite to be reliable, with accurate numbers and reports consistently generated as expected.

Cons

Setting up SSO was a headache, and integration was cumbersome via FTP.

Rating Distribution

Ease of use

7

Value for money

2

Customer Support

5

Functionality

8

E

Erin

Environmental Services, 51-100 employees

Less than a year

4.0
December 2023

NetSuite - Time Sheets and Expenses

Pros

Once I grasped the basics, I found Netsuite fairly intuitive. Whether filling out a timesheet or an expense report, the system's functionality became clear with guidance.

Cons

Error messages for mandatory fields are cryptic, and the smallest time intervals are 15 minutes, making certain tasks tedious.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

T

taylor

Wholesale, 1-10 employees

Less than 6 months

4.0
December 2023

has everything if you can find it

Pros

Netsuite encompasses all necessary features for running a business effectively.

Cons

Navigating through countless pop-ups, screens, and tabs can consume a significant amount of time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

A

Alla

Financial Services, 1-10 employees

More than a year

5.0
December 2023

NetSuite Accounting

Pros

Netsuite excels in consolidating data, especially when dealing with multiple currencies.

Cons

Despite being expensive, NetSuite is ideal for businesses dealing with multiple currencies.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

JM

Julio Mario

Accounting, 1-10 employees

Less than a year

5.0
December 2023

Netsuite - another level ERP system

Pros

What stands out to me about Netsuite is its robustness, providing assurance of working within a field with comprehensive and verifiable information.

Cons

It is quite pricey, and perhaps there should be clearer criteria for which companies should invest in this software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

5

Functionality

10

DO

Dinah O.

Nonprofit, 11-50 employees

4.0
February 2023

Good ERP for nonprofits.

Pros

NetSuite is a great choice for nonprofits. The features help us easily track donor information and donations, as well as analyze our data to better understand our supporters behaviors. The software has made managing our operations a lot easier, and the customer support team is always on hand to answer any questions we might have.

Cons

One of the things I can think of which maybe a con is that the analytics features could be a bit more robust. It would be great if there were more options for us to easily analyze our data. I also wish there were more customization options with the reports.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

KD

Kym D.

SMEs, 1-10 employees

4.0
January 2023

Excellent for SMEs.

Pros

NetSuite is an excellent software for small and medium enterprises like ours. We were looking for a comprehensive solution that would help us streamline our operations from customer relationship management to inventory control. Weve been using it for over a year and are very pleased with the results so far.

Cons

The only downside I can think of is that theres a bit of a learning curve when you first start using it. It took me some time to understand how the software works and get used to the interface which can be a bit confusing at first.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

S

Stella

Cornerstone OnDemand, 500+ employees

4.0
July 2019

NetSuite Review

Pros

NetSuite is useful for global organizations. It is user-friendly, comprehensive and a great tool to use. It is easy to search for relevant and meaningful data with the help of the saved reports and transactions searches.

Cons

Th out-of-the-box features and functionalities do have their limitations along with them.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

KL

Kayla Lyne

Accenture, 500+ employees

5.0
December 2018

Great software.

Pros

The interface is great. It is easy to use and navigate through this tool. The best part about this product is its functionality to customize it accordingly.

Cons

The software is great and all, but I have issues with the customer support team. They don’t seem to be trained well and aren’t knowledgeable at all to answer our queries.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

R

Robert

Bed Bath and Beyond, 500+ employees

5.0
October 2018

Decent cloud-based tool

Pros

This tool has a powerful user integration. It is easy to integrate it with other software products. It is cloud-based. The data in it is quite accurate when being stored, and it is easy to audit the data and all with additional accounting tools.

Cons

It is not an easy tool to access and use. It is complex, and it has additional features that are difficult to use. There are many other options out there that are better than this tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

S

Salomon

Computerworld, 1-10 employees

5.0
October 2018

Review

Pros

This product adapts to your company quite easily, and you wouldn’t feel the need to change your workflows for it. it is easy to work with huge databases. The customization feature is also very well supported in this system.

Cons

The reporting functionality doesn’t feel complete, it is missing some features. The price of this product is not suitable for small companies.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J

Jorge

manesa, 101-500 employees

3.0
August 2018

NetSuite

Pros

It is a web-based ERP product. It offers a lot of great features with which you’re able to control things within your company. It isn’t expensive at all in comparison with other ERP products. This tool is great for someone who is a distribution company or someone who does not have a very complex manufacturing software.

Cons

We have a complex manufacturing software and the manufacturing module in NetSuite is very basic which is why they don’t really go together and does not manage well.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6