Total 31 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

45%

3

Stars

13%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jose

Medical Devices, 51-100 employees

More than a year

5.0
February 2024

Good money for value product

Pros

it offers extensive customization options while maintaining user-friendliness and flexibility.

Cons

We had to start from scratch and train developers extensively on our preferences.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jennie

Medical Devices, 51-100 employees

Less than a year

4.0
February 2024

Practical ERP System

Pros

The flexibility and customization options especially regarding scripting and integrations, make NetSuite a standout choice.

Cons

Sometimes, pinpointing the source of errors can be quite challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mecia

Non-Profit Organization Management, 500+ employees

More than a year

5.0
February 2024

I enjoy working in NetSuite

Pros

Their customizable nature aligns well with our organization's needs, minimizing the need for extensive customization.

Cons

Our system doesn't allow flexibility with invoice dates compared to posting periods, so we had to create a custom solution.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Shavone

Non-Profit Organization Management, 500+ employees

More than a year

3.0
February 2024

Review of NS by SJS

Pros

The ability to seamlessly integrate with other systems enhances NetSuite's versatility.

Cons

There are just way too many reports, and basic functions seem lacking. Hoping the new instance will improve things, especially the speed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

M

Megan

Environmental Services, 11-50 employees

More than a year

4.0
February 2024

Big Fan of NetSuite

Pros

This software impresses me with its comprehensive features, encompassing nearly all necessary functionalities.

Cons

Not being immersed in it daily, I find the sheer number of options overwhelming.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Z

Zobaida

Construction, 51-100 employees

More than a year

5.0
February 2024

Bring your business intelligence to maximum

Pros

Oracle NetSuite stands out as a highly flexible ERP system, offering unparalleled customization options and user-friendly interfaces.

Cons

NetSuite has its weaknesses and could benefit from some enhancements, particularly regarding currencies and decimal places.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Khairi

Renewables & Environment, 500+ employees

More than a year

4.0
February 2024

Renewable Solar user

Pros

it facilitates ongoing record-keeping for project closure and evaluation.

Cons

To truly make the most of it, I feel like I need formal training.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S

Svetlana

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
February 2024

NetSuite for non-profits

Pros

Their streamlines donor relationship management and program tracking, saving time and improving organizational efficiency.

Cons

Due to its vast features, figuring out the right approach with NetSuite can sometimes be tricky.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MA

Michael Anthony

Accounting, 101-500 employees

More than a year

4.0
February 2024

an essential in the FP&A world

Pros

Once familiar with its intricacies, NetSuite proves invaluable for generating various operational and financial reports, offering extensive data retrieval options and seamless integration with Excel.

Cons

Like any reporting system, NetSuite has its quirks. Admins require extensive learning, but basic users should manage fine. It could be more intuitive though.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

10

L

Laura

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
January 2024

Difficult to Implement but good back end

Pros

Once I established processes and reports, I found Netsuite remarkably user-friendly. It efficiently executes processes and seamlessly integrates with various software.

Cons

Introducing anything new is a struggle, with internal teams lacking expertise, and constant upselling feels burdensome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

J

Janis

Cosmetics, 1-10 employees

More than a year

2.0
January 2024

Bad Company

Pros

I have noticed a significant improvement in inventory and sales tracking since using Netsuite.

Cons

Customer support leaves much to be desired unless you're willing to pay extra. Also, lack of consistent contact with Account Managers is an issue.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

3

Functionality

5

F

Fatura

Food & Beverages, 51-100 employees

More than a year

5.0
January 2024

A Powerful Business Software - Multipurpose and Functional

Pros

it simplifies business management, accounting, inventory, project management, and time tracking, providing a comprehensive solution.

Cons

NetSuite is indispensable and hasn't presented significant challenges.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Michael

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
January 2024

NetSuite is slow

Pros

They stands out for its thoroughness, versatility, and extensive customization options, catering to diverse business needs.

Cons

The sluggishness in basic actions like opening customer records adds unnecessary difficulty.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

10

B

Brittany

Pharmaceuticals, 500+ employees

More than a year

4.0
January 2024

Industry standard - but with Integration issues

Pros

I may not claim expertise in all its features. However, with some initial training, I gained the confidence to navigate the system adeptly, ensuring seamless program integrations with other software platforms.

Cons

Customizing fields feels restricted, and integration issues with SAP Concur have arisen.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

8

Functionality

7

KJ

KAYLA JANE

Wholesale, 11-50 employees

More than a year

3.0
January 2024

NetSuite is acceptable

Pros

With its modern interface and cloud-based accessibility, NetSuite enables remote work from anywhere with internet connectivity.

Cons

Out-of-the-box, NetSuite isn't suitable for most; it demands expensive consulting, process alterations, and faces user resistance.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

M

merance

Retail, 1-10 employees

More than a year

4.0
January 2024

Look out for high price increases at renewals

Pros

The seamless integration with various systems, forgiving error correction, and customizable features make NetSuite a preferred choice for accounting and inventory management.

Cons

After three years, the software's annual cost spiked dramatically, raising concerns about affordability in the long term.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

T

Tirus

Real Estate, 51-100 employees

More than a year

4.0
January 2024

A Powerful Accounting Software

Pros

This software excels in billing, project management, and accounting functionalities, with easy customization to suit individual business needs.

Cons

Personally, using and grasping NetSuite has been a breeze, fulfilling all our needs without any hitches.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

H

Hanane

Marketing and Advertising, 1-10 employees

Less than a year

5.0
January 2024

Making a decision

Pros

They empowers businesses to streamline operations, foster growth, and adapt to changing market dynamics.

Cons

Poor internet connectivity leads to decreased productivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steve

Consumer Electronics, 101-500 employees

More than a year

3.0
December 2023

Enterprise software is so expensive, you'll choose NetSuite out of desepartion

Pros

For companies surpassing approximately 100 employees or $100 million in revenue, Netsuite becomes the standard choice. While it offers excellent value, it's somewhat neglected in terms of user interface and modern integrations.

Cons

The user interface feels outdated, reminiscent of 2008. It's shocking for a supposedly modern web app. Even modern options like the Android app for expense tracking have poor reviews.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

A

Allan

E-Learning, 101-500 employees

2.0
December 2023

NetSuite budgeting

Pros

I found Netsuite to be reliable, with accurate numbers and reports consistently generated as expected.

Cons

Setting up SSO was a headache, and integration was cumbersome via FTP.

Rating Distribution

Ease of use

7

Value for money

2

Customer Support

5

Functionality

8