Total 24 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DH

Don H.

Education Management, 500+ employees

More than a year

5.0
May 2020

smart time tracking everywhere

Pros

OfficeTime is really simple to use and I can access it wherever I am.. on Mac, PC, iPhone and even Apple Watch. One of the biggest problems I had with other time trackers was walking away from my desk and forgetting to stop the timer or jumping into work and forgetting to start it. Fixing those mistakes later was always a hassle and by the end of a project I often felt like my logged time wasn't all that accurate. OfficeTime solves that by monitoring your computer activity, like mouse movement and keyboard use and when it sees you've been inactive for a set amount of time, it shows a small pop-up that lets you correct the timer with one click. You can leave the time as it is, subtract a certain number of idle minutes or move that time over to another project. That feature has honestly been a lifesaver. I've lost count of how many times I stepped away for lunch or a meeting and forgot to stop the clock. OfficeTime makes fixing those errors incredibly simple. Beyond that, it's also very convenient to add or edit time entries if you forgot to start tracking at the right moment. Projects can be color-coded too which makes it much easier to visually sort what belongs to what. Reporting is another plus since printing reports and charts is very simple. I don't use it for invoicing so I can't say much about that side of it. On top of all that, the support team has been excellent.

Cons

Honestly I can't come up with many downsides. It's a simple time tracking tool and that simplicity is part of why it works so quickly. Some users might wish it included more advanced project management capabilities but that feels beyond the purpose of the software. It stays lean and that's a big reason it remains fast and user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Graphic Design, 1-10 employees

Free Trial

4.0
April 2020

Effective time control

Pros

Being a freelance designer keeping track of the hours I work, including time spent offline, really matters to me. This software helps me organize my work time in a very effective way and that's easily the part I appreciate most.

Cons

I honestly haven't run into anything negative or found any feature I dislike. I still need to explore the software more in depth to see whether anything comes up that I'm not happy with.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

IH

Ivan H.

Architecture & Planning, 11-50 employees

Free Trial

4.0
December 2019

good tool overall

Pros

I like that this program feels very simple to use and one feature I really appreciated is that it can tell when I've been away from my computer.

Cons

I wasn't happy with the short trial period. I really wish they had offered more time to test it or at least a free version with fewer features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

GS

Glen S.

Graphic Design, 1-10 employees

More than a year

5.0
November 2019

fantastic invoicing and sync

Pros

After trying a long list of time-tracking apps with major problems, this one felt spot on from the very beginning. Everything I needed was already built in even invoice creation right inside the app. Being able to use it with my iPhone makes it even better and the syncing works beautifully. There have been a couple of minor hiccups but the developer is incredibly responsive and genuinely goes out of the way to help.

Cons

Honestly I barely have anything to criticize which is unusual because I'm usually pretty picky. It really feels like one of the most impressive pieces of software I've used. If I had to ask for one thing, it would just be a simple button to log a lunch break instead of using pause.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

Dan B.

Information Technology and Services, 11-50 employees

More than a year

4.0
August 2019

handy billing and mobile sync

Pros

Really useful and simple for tracking billable time. It works on both iOS and Android phones and tablets and you can sync your data and client information with either a laptop or desktop. Another nice part is being able to create client invoices right away while you're on site or later once the job is finished.

Cons

There honestly aren't many downsides that come to mind. It's currently moving through a 2.0 version with plenty of feedback coming in from beta testers. It can feel a little confusing at times but it seems to be heading in a positive direction.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FB

Frank B.

Information Technology and Services, 11-50 employees

More than a year

4.0
June 2019

perfect for time tracking and invoicing

Pros

Keeping time for clients is really convenient with this product and the invoicing feature is a big plus. It also syncs across PC and iPhone which makes it practical when moving between devices. You can arrive at a client's location and start tracking billable hours right away.

Cons

The setup takes a bit of time in the beginning but once everything is configured and running, it works well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MS

Maleta S.

Graphic Design, 1-10 employees

More than a year

5.0
January 2019

Client and project tracking done right

Pros

Keeping track of several clients and all their related projects has been really useful. I can also choose multiple projects at once and quickly view the total time I've spent for a specific client which makes managing my work much more convenient.

Cons

One thing I don't enjoy as much is that if I forget to pause the timer or shut it off after I'm done with a project, it keeps running. When I return after being away for a while, the recorded time ends up being inaccurate. The software does detect that I've been inactive and lets me remove the extra time but since it happens because I forgot to stop it, I still have to go in and fix the time manually.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TH

Trang H.

Architecture & Planning, 1-10 employees

Free Trial

5.0
January 2019

Time tracking win

Pros

OfficeTime felt very simple to use from the get-go. It helps me manage my time well and I can clearly see how much time I've spent on each project or client.

Cons

I honestly don't have any complaints about this software. I really love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GS

Gourav S.

Information Technology and Services, 11-50 employees

Free Trial

3.0
December 2018

glitchy logging

Pros

Handy software for monitoring office activity on Mac and iOS devices and it lets us set up multiple categories based on how we want to use it.

Cons

The downside is that the time-logging feature on the desktop version isn't very user-friendly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2018

job tracking that delivers

Pros

Our team relied on this software to log time across individual projects and it worked really well. It made tracking hours by specific jobs simple and pulling reports for the time we submitted was just as simple.

Cons

I didn't run into any problems with this software. Everything was simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2018

time-saving software

Pros

Using this software feels very simple and it saves a lot of time for what we need in the practice.

Cons

The part I liked least was the beginner learning curve but a little patience really helps. The support team has also been very good for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KCC

Kim Charles C.

Utilities, N/A employees

More than a year

5.0
May 2018

easy invoicing and quick setup

Pros

the interface felt very simple to navigate. Even with barely any training I was able to create accounts and send invoices whenever needed without much trouble using this software.

Cons

One area that was a bit frustrating was setting up the exact invoice template I wanted. A lot of the time, I had to open the completed file and make edits afterward. It would be much better if that level of customization were available before the invoice is finalized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Steve D.

Design, 1-10 employees

More than a year

4.0
April 2017

Fits right into our workflow

Pros

It connects well with the workflow we already use so it didn't take much effort to make it part of our routine.

Cons

It can be a bit buggy at times when entering details which occasionally slows things down.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LL

Leonardo L.

Architecture & Planning, 1-10 employees

More than a year

5.0
April 2017

Fast tracking with standout support

Pros

Right from the start it has been simple and fast to use. It lets me track an unlimited number of projects which is a huge plus for the way I work. The project archive feature has been especially useful and the graphs and review tools add a lot of value too. On top of that, the company support has been amazing and it's clear the software keeps improving over time.

Cons

One thing I occasionally wish for relates to the kind of work my business handles. Some of my projects last for years and I also manage a small set of recurring tasks, usually around 5 to 10. At times, it would be helpful to have a matrix view showing projects and weekdays so I could enter hours and simplified tasks that way. That said I realize this would be a fairly specific feature for my office and probably not something most businesses would need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BV

Bernhard v.

Computer Software, 1-10 employees

More than a year

5.0
April 2017

super dependable tool

Pros

I find this software has been very dependable and it's simple to use without any hassle.

Cons

There have only been a few minor hiccups but they're manageable and easy enough to work around.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW

Peter W.

Health, Wellness and Fitness, N/A employees

More than a year

4.0
April 2017

adaptive tool

Pros

It's been reliable and adapts well to different user requirements which makes it a solid fit for the way we work.

Cons

A few features that are important for tracking billing against time limits are still missing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TG

Tim G.

Design, 1-10 employees

More than a year

3.0
March 2017

awkward editing function

Pros

The global menu setup and the way the app handles organization are genuinely useful. I also appreciate the prompts that let me assign "unattended" time when there's no keyboard activity since that helps keep time records more accurate.

Cons

Editing records inside the app doesn't feel very user-friendly and it gets frustrating that there isn't one unified view when I have several paused timers running at the same time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

TB

Tom B.

Graphic Design, 1-10 employees

More than a year

5.0
March 2017

Simple workflow

Pros

Everything feels simple to use and the template system makes it possible to fully customize invoices exactly the way I need.

Cons

One issue has kept coming up during invoice creation: when I enter time as decimal values some entries calculate the wrong dollar total once the rate is applied. Aside from that, the other things I've wanted are already planned for the next version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Scott S.

Computer Software, 1-10 employees

More than a year

5.0
March 2017

versatile tracking and invoicing

Pros

Jumping from one project to another is quick and having multiple rate categories makes billing much more flexible. The notes feature is really useful for itemized time entries and the reporting and invoicing tools cover everything I need. The address book is a nice bonus and the mobile app makes it easy to track time when I'm away from my desk.

Cons

Honestly there's not much to complain about. The only minor thing I'd add is a PDF export option for reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Michelle H.

Information Technology and Services, 1-10 employees

More than a year

4.0
March 2017

User-friendly and efficient

Pros

The software is very simple to use which makes day-to-day work much more manageable.

Cons

It does crash from time to time and that can be a bit frustrating when it happens.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JF

Jason F.

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2017

BEST time tracking tool

Pros

Keeping track of time with this has been a really simple way to document hours.

Cons

The version is definitely starting to feel a bit dated and could use an update but as a beta tester I can say the representative has been putting in a lot of effort to make sure those updates happen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH

K H.

Information Technology and Services, N/A employees

More than a year

5.0
March 2017

time-saving and well organized

Pros

Well it has been simple to use, saves me a lot of time, stays well organized and does exactly what I need it to do.

Cons

I don't have any complaints about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Linda D.

Design, 1-10 employees

More than a year

5.0
March 2017

flexible and precise billing

Pros

Simple to use, accurate and flexible. It also lets me subtotal categories for a client who needs billing split across different cost centers.

Cons

I'd like the invoice output to allow decimals to be set to 100ths.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Andi G.

Consumer Services, 1-10 employees

More than a year

5.0
December 2016

affordable time tracking

Pros

Using this tool feels simple and uncomplicated. It's simple to work with, doesn't feel bloated and the price is a big plus since it's either free or very inexpensive.

Cons

A few of the setup options were a bit confusing at times. The invoicing feature also could have been designed better especially if the invoices sent through the software were more polished and visually appealing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10