
Orcatec Reviews
Total 14 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars93%
4
Stars0%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kateryna
Consumer Services, 11-50 employees
More than a year
“Great App for Business Oversight
Pros
The software provides improved efficiency, accessibility and convenience. It also provides real-time insights and is scalable. The customer support is also excellent.
Cons
You may have to spend some time in order to fully understand or learn the workings of the app, but once you do, it becomes clearer and more intuitive than ever. This leads to smoother navigation and utilization of its features over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucy
Construction, 51-100 employees
Less than a year
“Easy and personalised app
Pros
I really like the personalization of the application to suit our company's services. We had a productive session with an admin who guided us through all the features and settings. Both the mobile and web versions of the application are quite user-friendly. Once we configure the settings, we can quickly create and close projects for our clients. Using Orcatec has saved us a significant amount of time.
Cons
Orcatec is a valuable tool for our business and we have no issues with it so far. I find the applications and services highly useful, and the support team is always available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“The best solution for business
Pros
I chose Orcatec because it offers great convenience and effectively solves various everyday business tasks, accelerating business development through its functional features.
Cons
I don't have any specific complaints. I genuinely enjoy the software and its functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Orcatec helps us to grow up
Pros
What we love most about Orcatec are the key features that significantly speed up our work. The project management, digital invoicing and payment systems are exceptional. Working with Orcatec's digital invoice system is simple and flexible. We can customize every field value, generate multiple estimates for our customers with just one click, and easily send them via SMS and email. It allows us to create sections, set up taxes, rebates, discounts with expiration dates, and add additional fees to each payment. I also appreciate the notifications when a project is accepted. For example, after a project is signed, it automatically changes the status to "contact," and my team members receive a notification.
Cons
One drawback we found in Orcatec is the inability to add taxes to individual items, only to the entire project. However, we have already contacted support and suggested this feature, and they promised to implement it by the end of May.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vitaliy
Information Technology and Services, 51-100 employees
Less than a year
“Great product for business managment
Pros
Orcatec is the perfect app for consolidating all our business needs in one place. It has an excellent scheduling module, time tracking functionality, and GPS integration. The availability of custom development is a great advantage, and the support team is reliable.
Cons
It requires some time to understand how everything operates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maksym
Construction, 51-100 employees
More than a year
“Orcatec
Pros
It was a wonderful experience working with Orcatec recently. Right from the start, their team displayed utmost professionalism, expertise and friendliness. They attentively listened to my requirements and provided expert guidance on the best approach to fulfill them. Their technological and software development knowledge was truly impressive. They delivered a top-notch product within our agreed timeline and budget, without compromising on any necessary features or functionality. However, what truly impressed me was their exceptional customer service. They were always available to address any questions or concerns I had, going above and beyond to ensure my satisfaction with the final product. I wholeheartedly recommend Orcatec to anyone seeking technology or software development services. Their commitment to professionalism, expertise, and customer satisfaction is truly outstanding. Thank you, Orcatec!
Cons
In my experience, Orcatec is an exceptional company that delivers top-notch services. Their team is incredibly professional, knowledgeable and committed to achieving excellent results. I am impressed by their attention to detail, timely communication, and willingness to go above and beyond to ensure customer satisfaction. Overall, I highly recommend Orcatec for anyone seeking high-quality services in their field.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Improve the work process and increase the productivity of the company
Pros
The customer support team was quite responsive and helpful, quickly addressing any inquiries or issues I had. The system's features significantly improved my workflow and boosted my productivity. Furthermore, the system is highly customizable which allows me to tailor it precisely to my specific needs.
Cons
While the system is highly customizable, it does require some time to fully explore and take advantage of all its features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Good for small to large businessess
Pros
This software is highly intuitive easy to use which makes monitoring and addressing any concerns related to my product a hassle free process.
Cons
Besides the multitude of features, the software is great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Business Supplies and Equipment, 1-10 employees
Less than a year
“Great Software for Small Business
Pros
Highly recommended! It's user-friendly, offers great support and provides incredibly useful features.
Cons
Their team is fantastic and provided support throughout the integration process. Well done and no complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anastasia
Food & Beverages, 1-10 employees
Less than a year
“Great for business
Pros
Our team relies on Orcatec software on a daily basis for various tasks, including sending invoices to clients, processing payments, scheduling deliveries and GPS tracking.
Cons
So far, I haven't encountered any issues using the software. The features are user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Artem
Information Technology and Services, 51-100 employees
Less than a year
“Good app, nice to use it.
Pros
One feature I really like is the ability to manage custom proposals and receive email notifications when my customers open them.
Cons
Although the entry process may initially seem challenging, the support team makes it incredibly easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
brian
Computer Software, 1-10 employees
Less than 6 months
“Orcatec for small business
Pros
Orcatec has been an absolute delight to use for my business requirements. It's highly responsive, user-friendly, and offers a more affordable price compared to other companies. I highly recommend it.
Cons
I had to familiarize myself with the functionality when transitioning from a competitor's software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Facilities Services, 1-10 employees
“Great Team and Software!
Pros
The integration process was seamless, and Vlad from their customer support team has been very responsive. It's the best customer support experience I've had in a long time.
Cons
The software may be a bit challenging to use at first, but the team is excellent at explaining everything and addressing any questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oleksandr
Information Services, 11-50 employees
Less than a year
“Great software for contractors business
Pros
It's incredibly easy to use. We quickly transitioned from our previous software to Orcatec and started enjoying the multitude of functions it offers at a reasonable price!
Cons
No complaints as everything is the best about this product. The integration with Quickbooks Accounting, effective dispatching, GPS tracking for field force, flexible proposal reviews for clients, mobile payments, and direct low-rate payments are some of the notable features. The card reader also offers nearly zero fees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10