Total 11 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

45%

3

Stars

0%

2

Stars

9%

1

Stars

9%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AB
Andrew B.

Computer Software, 11-50 employees

More than a year

2.0

“up in less than a week”

Pros

My verdict is that this product felt simple and user friendly.

Cons

Syncing dates with Atlassian Jira is not the easiest thing. I had to manually link epics to bars in ProductPlan. Customer service was poor.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

3

M
Monica

Nonprofit, 101-500 employees

Less than a year

5.0

“Makes managing a roadmap much easier!”

Pros

Collaborating, creating roadmaps and providing detailed information across product managers is quite easy with ProductPlan. The platform enables efficient collaboration and information sharing.

Cons

It would be great if the software offered more customization options and had dedicated fields for specifying the importance of certain features. Additionally, making copies of roadmaps should be a simpler process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH
Ava H.

Wireless, 500+ employees

Less than a year

4.0

“Build roadmaps more efficiently”

Pros

ProductPlan provides useful tools for building roadmaps faster and more efficiently for both development teams and clients. It lets us discuss ideas with each client and map out how a project will move forward, including its main milestones and the details that need priority. Custom roadmaps make it easier for the team to track progress and help customers see how development is expected to unfold. When something needs to change, we can update the plan without starting over. There is more to the product than roadmaps, too. It supports teamwork, helps create a better workflow and lets us divide up project tasks or development work. With each team member focused on particular tasks, productivity improves and the workload feels less heavy. I also appreciate its simple, customizable interface and how easy it is to use which saves time that would otherwise go toward hours of planning and design.

Cons

Available features make it easier to plan different kinds of projects but a wider, more customizable timeline view would be useful. It would also help if organization could be automated since handling that process manually takes time. It would be more convenient to see all the roadmaps included in a project from one window instead of having to return to the main screen. That would save time and make the software easier to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

TV
Thomas V.

Security and Investigations, 51-100 employees

More than a year

1.0

“Unworkable prioritization tool”

Pros

What I really like is that their Gantt-style roadmaps offer us a nice visual overview.

Cons

The prioritization tool is hard to use and makes it difficult to get an overview. It's also very poor that SSO requires an extra payment.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

3

JC
Jackie C.

Education Management, 11-50 employees

Less than a year

5.0

“Build polished roadmaps”

Pros

I appreciate how easy it is to build polished roadmaps that communicate the right story to each stakeholder group. ProductPlan manages to remain simple to use while still giving us plenty of flexibility. This tool has been incredibly helpful for keeping different business teams aligned and coordinated. Dragging items along the timeline makes prioritization discussions easier. We can clearly see when we have too much in flight and need to make difficult choices. It's the first tool I've used that makes it easy to explain the full process of delivering a product. Roadmap plans need to be shared beyond Product and Development like Marketing, Sales, Services and Support also need to coordinate for a successful release. ProductPlan lets me show dependencies and track activities clearly, helping keep the whole business accountable.

Cons

Nothing in particular right now. It does what I need and that's all there is to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJ
Arun J.

Hospital & Health Care, 1-10 employees

Less than a year

4.0

“well-developed swimlanes”

Pros

Well-developed swimlanes make it simple to move tasks around especially when we're responsible for managing several teams at once.

Cons

Getting used to the scrolling can be a little difficult at first but it soon feels familiar. Overall, the software is good to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

KL
Kent L.

Information Technology and Services, 500+ employees

More than a year

5.0

“edit roadmaps quickly”

Pros

Roadmaps are quick to edit with changes taking under a minute. The tool is simple to use and makes it hard to make a mistake. I enjoy working in it. The roadmaps look polished enough for presentations. Zooming in and out works well at different levels.

Cons

Sharing roadmaps is supported but people often get confused and assume they have to pay for a license. Milestones can make my roadmaps look worse and I wish I could hide them or have more control over how they appear.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

EM
Eddie M.

Computer Software, 101-500 employees

Less than 6 months

4.0

“Easy to set up & operate”

Pros

It's easy to set up and running right away. I haven't explored all of the available configurations but I can use it to bring the projects currently in flight together in one consolidated view.

Cons

I haven't spent time with the integrations yet but I'd like to give the Jira integration a try and see whether it's worthwhile. The drag-and-drop experience can be glitchy at times although the team is responsive when suggestions are shared.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

JS
Jim S.

Computer Software, 101-500 employees

More than a year

4.0

“Maps processes easily”

Pros

Setting up the tool and mapping our processes was very easy. It fits our "two pizza team" software approach well and its JIRA and Slack integrations matter to our team.

Cons

At first, we had large product backlogs that led to some slowness though later releases fixed the problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

JH
Janet H.

Government Administration, 500+ employees

More than a year

5.0

“Helpful roadmap templates”

Pros

Many people looking for software want a tool that can manage everything but that often brings complexity, training and makes it hard to replace a resource without losing the roadmap and its updates. ProductPlan is simple to get started with and sharing dynamic views with others is quick. I can build a detailed roadmap without training and learn as I go, adding features or details without starting over. Tools with lots of management features can be hard to use without plenty of practice and training and difficult to show to people unfamiliar with them. The roadmap templates are helpful too since they prompt you to consider details you might miss when starting with a blank page.

Cons

Importing a spreadsheet to create an initial roadmap isn't possible which I didn't like. I'd also like to assign budget amounts and report on spending easily though that would make this otherwise simple tool much more complex. Budget limits and competitive purchasing rules have also made it impossible to persuade management to use the tool more widely. Sharing roadmaps and plans is easy but our security team won't approve unsecured open links. As a result, sharing with more team members or people without licenses can become tiring.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

HD
Heidi D.

Internet, 500+ employees

Less than a year

4.0

“enjoyable visualization”

Pros

Creating and moving boxes feels very easy and I like the visualization overall.

Cons

Connecting roadmap items to their matching Jira stories is unclear and the Jira integration feels impractical. A better integration would make managing my roadmap more smooth.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7