Total 66 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

41%

3

Stars

23%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

K
Katherine

Information Technology and Services, 51-100 employees

Less than 6 months

3.0

Using Redmine for Time Tracking

Pros

Expressing dissatisfaction the user finds the app outdated and challenging to use. Transitioning from other tools to Redmine has been less than smooth and a preference for Toggl is noted for easier time management.

Cons

User-friendliness proves challenging with an interface that appears outdated and accessing "my timesheet" requires extensive filtering contributing to overall dissatisfaction with tool usage.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

3.0

Free task management tool

Pros

Serving as a free task management tool Redmine provides essential functionalities without incurring costs.

Cons

It lacks robustness restricting control over state changes with conditions or programming. Additionally task dependency creation for specific projects is not supported.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Free and open-source project management tool

Pros

Redmine stands out as the go-to solution for free and open-source project management specifically tailored for development teams capable of installation and management.

Cons

Tailored for software developers Redmine may not be suitable for diverse teams and projects.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

C
Chiara

Medical Practice, 1-10 employees

Less than 6 months

5.0

Good project management tool

Pros

Utilized for small project management Redmine proves beneficial across all phases aiding in improved flow management.

Cons

The graphic interface and user experience demand improvement for enhanced usability.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

Very complete tool with lots of customization. Lacks a little in the UI area

Pros

Redmine impresses with a multitude of features offering customization options for tailoring the tool to specific needs. It facilitates effective project management including team collaboration and time tracking features.

Cons

The interface leans towards an "enterprisey" feel presenting too much information making it complex to navigate in a user-friendly manner. Editing information is somewhat clunky and lacks intuitiveness.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

G
Giuseppe

Information Technology and Services, 1-10 employees

More than a year

5.0

Good application for project management and issue tracking

Pros

Employed for managing issues in open-source software across three collaborating companies Redmine performs seamlessly highlighting its perfect functionality.

Cons

While preferring Redmine over Easy Redmine a call for a more intuitive interface resonates for improved usability.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Marek

Information Technology and Services, 1-10 employees

Less than a year

4.0

Redmine - all You need for an IT business support

Pros

The combination of being free continually developed supported and easy to use positions Redmine as a commendable tool supported by numerous features.

Cons

Acknowledging an old-school interface users must recognize the free nature of the software accepting its limitations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

M
Miswanto

Information Technology and Services, 51-100 employees

More than a year

5.0

Redmine make my project easier

Pros

Redmine enables quick setup for task management and collaboration enhancing efficiency and allowing more time for overall project management.

Cons

Resource booking effectiveness needs enhancement; Redmine's team could improve this aspect of the Resource Booking feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Great for issue and task tracking

Pros

Commended for its excellent price (free) and a robust set of project task and time tracking features.

Cons

A notable drawback is the lack of integration with help desk systems.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

T
Tony

Information Services, 51-100 employees

Less than 6 months

5.0

Customized FLow Tracker in DIY world

Pros

Acknowledging Redmine as a free open-source software on a free Linux platform the user appreciates its suitability for small budget projects meeting tech-savvy expectations.

Cons

Installation and setup require additional time; the GUI is perceived as too simple and plain with limited intranet access.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

M
Mateus

Computer Software, 51-100 employees

Less than 6 months

5.0

Don't let Redmine's interface fool you: it is one of the best project management softwares out there

Pros

Redmine's extensive feature set proves highly useful for project teams offering a well-organized Wiki for storing crucial files efficient task creation and assignment and visual tools like Gantt charts for project progress visualization.

Cons

The User Interface of Redmine though functional lacks aesthetic appeal resembling software from the 90s. Despite its effectiveness the design is not visually pleasing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

S
Steve

Consumer Electronics, 101-500 employees

More than a year

5.0

Even if you use another tool you have Redmine to thank

Pros

As an open-source project Redmine eliminates excess costs from project management and issue tracking software. It is praised for its low overhead on servers making it a cost-effective choice for large installations.

Cons

Out of the box Redmine's design appears dated prompting the need for better skins or customization for a modern and visually appealing look.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

V
Versha

Information Technology and Services, 51-100 employees

More than a year

4.0

Redmine review

Pros

Noted for its task prioritization and efficient management of the QA process Redmine is appreciated for features like status setting task assignment and Github integration.

Cons

The appearance may seem complicated necessitating hands-on time to understand the product. Difficulty in searching for tasks from previous sprints is highlighted.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

T
Taoufiq

Internet, 1-10 employees

Less than 6 months

4.0

good but there is more better alternatives

Pros

While the user adopts Redmine based on a company recommendation a preference for other tools is expressed without specifying alternatives.

Cons

Complicated design and functionalities coupled with challenges in changing status directly to one selected are noted.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

S
Sheraz

Information Technology and Services, 101-500 employees

Less than 6 months

4.0

Redmine when your not sure

Pros

Highlighting Redmine's integration capabilities and high customizability the user emphasizes its flexibility allowing the addition of features and management of multiple projects or teams.

Cons

The setup and deployment might incur time and cost but the overall experience is deemed amazing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

3.0

Good for linear workflows not so good for Agile

Pros

Redmine's flexibility and customization options including REST API are commended.

Cons

Challenges arise with usability bugs and an outdated UI/UX.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

A
Alejandro

Government Administration, 500+ employees

Less than 6 months

5.0

Easy and intuitive project management tool

Pros

Praised for its simplicity and effectiveness Redmine is deemed easy to use and functionally sufficient for applying most project management methodologies.

Cons

The graphical interface could benefit from slight improvements with certain combo boxes and check boxes appearing old-fashioned.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jason

Information Technology and Services, 500+ employees

Less than a year

4.0

Flexible Project Management

Pros

Redmine's support for countless user-created plugins is lauded for offering extensive potential and customization with the user citing its application as an inexpensive IT Change Management/Ticketing Tool.

Cons

A slight learning curve initially but the availability of forums proves helpful in overcoming challenges and finding solutions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

J
Julian

Financial Services, 1-10 employees

Less than 6 months

4.0

A versatile bug tracking system

Pros

Redmine's simplicity configurability and integration capabilities are highlighted emphasizing easy setup and user-friendly issue tracking.

Cons

Setup difficulty is acknowledged but achievable through Docker images. Redmine's simplicity may require light modifications for compatibility with complex workflows. Not inherently supporting agile methodologies extensions may be necessary.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A
Aaron

Internet, 1-10 employees

More than a year

4.0

Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine

Pros

Running a small web development team the user attests to over a decade of successful use of Redmine noting its solidity in describing project tasks assigning team members and monitoring project progress.

Cons

Redmine is criticized for being clunky lacking good design and requiring page reloads for each action. The self-hosted option involves a complex setup with Ruby on Rails while add-ons are considered to enhance functionality.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6