Information Technology and Services, 51-100 employees
Less than 6 months
“Using Redmine for Time Tracking”
Pros
Expressing dissatisfaction the user finds the app outdated and challenging to use. Transitioning from other tools to Redmine has been less than smooth and a preference for Toggl is noted for easier time management.
Cons
User-friendliness proves challenging with an interface that appears outdated and accessing "my timesheet" requires extensive filtering contributing to overall dissatisfaction with tool usage.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
8
Not Specified, 1-10 employees
More than a year
“Free task management tool”
Pros
Serving as a free task management tool Redmine provides essential functionalities without incurring costs.
Cons
It lacks robustness restricting control over state changes with conditions or programming. Additionally task dependency creation for specific projects is not supported.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
6
Not Specified, 51-100 employees
More than a year
“Free and open-source project management tool”
Pros
Redmine stands out as the go-to solution for free and open-source project management specifically tailored for development teams capable of installation and management.
Cons
Tailored for software developers Redmine may not be suitable for diverse teams and projects.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Medical Practice, 1-10 employees
Less than 6 months
“Good project management tool”
Pros
Utilized for small project management Redmine proves beneficial across all phases aiding in improved flow management.
Cons
The graphic interface and user experience demand improvement for enhanced usability.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Not Specified, 51-100 employees
More than a year
“Very complete tool with lots of customization. Lacks a little in the UI area”
Pros
Redmine impresses with a multitude of features offering customization options for tailoring the tool to specific needs. It facilitates effective project management including team collaboration and time tracking features.
Cons
The interface leans towards an "enterprisey" feel presenting too much information making it complex to navigate in a user-friendly manner. Editing information is somewhat clunky and lacks intuitiveness.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 1-10 employees
More than a year
“Good application for project management and issue tracking”
Pros
Employed for managing issues in open-source software across three collaborating companies Redmine performs seamlessly highlighting its perfect functionality.
Cons
While preferring Redmine over Easy Redmine a call for a more intuitive interface resonates for improved usability.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“Redmine - all You need for an IT business support”
Pros
The combination of being free continually developed supported and easy to use positions Redmine as a commendable tool supported by numerous features.
Cons
Acknowledging an old-school interface users must recognize the free nature of the software accepting its limitations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Redmine make my project easier”
Pros
Redmine enables quick setup for task management and collaboration enhancing efficiency and allowing more time for overall project management.
Cons
Resource booking effectiveness needs enhancement; Redmine's team could improve this aspect of the Resource Booking feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
More than a year
“Great for issue and task tracking”
Pros
Commended for its excellent price (free) and a robust set of project task and time tracking features.
Cons
A notable drawback is the lack of integration with help desk systems.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Information Services, 51-100 employees
Less than 6 months
“Customized FLow Tracker in DIY world”
Pros
Acknowledging Redmine as a free open-source software on a free Linux platform the user appreciates its suitability for small budget projects meeting tech-savvy expectations.
Cons
Installation and setup require additional time; the GUI is perceived as too simple and plain with limited intranet access.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Computer Software, 51-100 employees
Less than 6 months
“Don't let Redmine's interface fool you: it is one of the best project management softwares out there”
Pros
Redmine's extensive feature set proves highly useful for project teams offering a well-organized Wiki for storing crucial files efficient task creation and assignment and visual tools like Gantt charts for project progress visualization.
Cons
The User Interface of Redmine though functional lacks aesthetic appeal resembling software from the 90s. Despite its effectiveness the design is not visually pleasing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Consumer Electronics, 101-500 employees
More than a year
“Even if you use another tool you have Redmine to thank”
Pros
As an open-source project Redmine eliminates excess costs from project management and issue tracking software. It is praised for its low overhead on servers making it a cost-effective choice for large installations.
Cons
Out of the box Redmine's design appears dated prompting the need for better skins or customization for a modern and visually appealing look.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Redmine review”
Pros
Noted for its task prioritization and efficient management of the QA process Redmine is appreciated for features like status setting task assignment and Github integration.
Cons
The appearance may seem complicated necessitating hands-on time to understand the product. Difficulty in searching for tasks from previous sprints is highlighted.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Internet, 1-10 employees
Less than 6 months
“good but there is more better alternatives”
Pros
While the user adopts Redmine based on a company recommendation a preference for other tools is expressed without specifying alternatives.
Cons
Complicated design and functionalities coupled with challenges in changing status directly to one selected are noted.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Information Technology and Services, 101-500 employees
Less than 6 months
“Redmine when your not sure”
Pros
Highlighting Redmine's integration capabilities and high customizability the user emphasizes its flexibility allowing the addition of features and management of multiple projects or teams.
Cons
The setup and deployment might incur time and cost but the overall experience is deemed amazing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
Less than a year
“Good for linear workflows not so good for Agile”
Pros
Redmine's flexibility and customization options including REST API are commended.
Cons
Challenges arise with usability bugs and an outdated UI/UX.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Government Administration, 500+ employees
Less than 6 months
“Easy and intuitive project management tool”
Pros
Praised for its simplicity and effectiveness Redmine is deemed easy to use and functionally sufficient for applying most project management methodologies.
Cons
The graphical interface could benefit from slight improvements with certain combo boxes and check boxes appearing old-fashioned.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Flexible Project Management”
Pros
Redmine's support for countless user-created plugins is lauded for offering extensive potential and customization with the user citing its application as an inexpensive IT Change Management/Ticketing Tool.
Cons
A slight learning curve initially but the availability of forums proves helpful in overcoming challenges and finding solutions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Financial Services, 1-10 employees
Less than 6 months
“A versatile bug tracking system”
Pros
Redmine's simplicity configurability and integration capabilities are highlighted emphasizing easy setup and user-friendly issue tracking.
Cons
Setup difficulty is acknowledged but achievable through Docker images. Redmine's simplicity may require light modifications for compatibility with complex workflows. Not inherently supporting agile methodologies extensions may be necessary.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Internet, 1-10 employees
More than a year
“Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine”
Pros
Running a small web development team the user attests to over a decade of successful use of Redmine noting its solidity in describing project tasks assigning team members and monitoring project progress.
Cons
Redmine is criticized for being clunky lacking good design and requiring page reloads for each action. The self-hosted option involves a complex setup with Ruby on Rails while add-ons are considered to enhance functionality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
