Internet, 1-10 employees
More than a year
“Clean and simple”
Pros
Recognized for its ease of use free nature vintage look with customization through themes and effectiveness in managing projects Redmine is praised for its valuable attributes.
Cons
The basic theme is described as vintage and lacking a modern shine.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Financial Services, 51-100 employees
More than a year
“It's good but old”
Pros
Redmine excels in handling multiple projects operates under the GNU/GPL (open source) and offers robust version tracking with extensive customizations for managing various ticket types.
Cons
The design is a bit outdated and it tends to slow down on more extensive projects. Managing tickets especially with an old-school filtering system can be challenging.
Rating Distribution
Ease of use
4
Value for money
9
Customer Support
6
Functionality
6
Computer Games, 11-50 employees
Less than 6 months
“Redmine - Mine full of possibilities”
Pros
Redmine a project tracking tool boasts commendable features making it a free and open-source alternative to paid counterparts. It stands out with Git integration flexible time tracking and support for multiple databases. While initial setup may require tinkering its significant advantage lies in being cost-free accessible to anyone with basic configuration skills.
Cons
Redmine is free providing an entry point to project management tools. However its UI and UX despite available themes are a drawback with an aged appearance and a somewhat poor user experience. Deployment complexities and frequent downtime hinder effective project tracking.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
6
Functionality
6
Information Technology and Services, 101-500 employees
More than a year
“Good ticketing software”
Pros
Redmine akin to JIRA stands out for its clarity and simplicity. Operating error-free it provides stable project and task tracking efficient effort reporting and document management within the tool. Its open-source nature adds to its appeal.
Cons
The user interface lacks a professional feel but the addition of useful plugins can enhance the product.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
4
Information Technology and Services, 11-50 employees
More than a year
“Good choice for time management”
Pros
Efficiently tracking problem resolution Redmine allows team members to log elapsed time on each ticket.
Cons
The design feels antiquated requiring time to familiarize clients outside the organization with the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
6
Aviation & Aerospace, 51-100 employees
Less than 6 months
“Confusing”
Pros
Appreciated for maintaining organization and accessibility of files Redmine's appeal centers around these aspects.
Cons
Navigation within the organization is perplexing and challenging. While familiarity grows over time the process remains cumbersome.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Marketing and Advertising, 51-100 employees
Less than a year
“Redmine is good”
Pros
Redmine offers visual ease in tracking due dates and tasks assigned to others.
Cons
Time tracking specifically for retainers proves somewhat precarious necessitating the use of a specific function for monthly tracking.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Computer Software, 11-50 employees
More than a year
“Versatility = Redmine as Bug Tracker/Project Manager”
Pros
Renowned as a powerful bug tracker Redmine's flexibility extends to functioning as a CMS CRM ERP and more. Abundant plugins and community support enhance its adaptability to various use cases.
Cons
Installation poses challenges for novices involving VM preparation with Ruby and related gems. While the source control system interface is good installation and configuration complexities persist. Alternative options like Bitnami VMs or AWS Appliance Images may offer smoother experiences.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Education Management, 101-500 employees
More than a year
“Out of time”
Pros
Despite being free Redmine's appeal is limited with Bugzilla considered a better alternative.
Cons
Despite open-source support the interface feels outdated creating a frustrating daily experience particularly for large-scale enterprises.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
10
Not Specified, 51-100 employees
More than a year
“My take on Redmine”
Pros
Redmine allows extensive customization providing a useful space for creating and storing textual artifacts.
Cons
Redmine exhibits limitations in accommodating Agile development processes and has a clunky markdown syntax.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Good Opensource software”
Pros
Emphasizing its free nature Redmine's optimization for organizational needs is a standout feature. Unlike commercial software Redmine allows users to tailor it according to their preferences.
Cons
End-users often find the software challenging to use emphasizing the need for a more visually appealing and user-friendly interface.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Information Technology and Services, 51-100 employees
Less than a year
“There are better alternatives”
Pros
As an initial project manager Redmine aids in controlling task completions progress and timeline adherence. The incorporated wiki section proves useful for comprehensive documentation among team members.
Cons
The interface lacks friendliness appearing 'old-fashioned' and unsuitable for mobile devices. Initial setup complexity restricts configurability to IT personnel.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
10
Higher Education, 500+ employees
More than a year
“Use Redmine for yours daily tasks”
Pros
Redmine an opensource tool excels in daily task management offering additional features through plugins. Its API facilitates easy integration with other software.
Cons
Project management features are deficient contributing to confusion and suboptimal presentation. Report needs persist with the option to create new ones using the API. Additional features for agile methodologies are crucial even though existing plugins lack effective backlog presentations.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Not Specified, 11-50 employees
Less than a year
“Pretty Straight Forward does the job”
Pros
Valued for its straightforward functionality Redmine performs tasks reliably.
Cons
Redmine could benefit from additional features to align with competitors.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Not Specified, 500+ employees
More than a year
“Manage your projects”
Pros
Redmine enables efficient project management providing control over metrics task creation and detailed reports on time spent. Informed decision-making for the business is facilitated.
Cons
The user experience design requires enhancement to address intuitive functionality reducing time wastage.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
Less than a year
“One of the best application for Defect Tracking”
Pros
Redmine stands out as a flexible software defect tracking tool customizable to specific needs. Its time tracking functionality receives particular acclaim.
Cons
Improving the user interface would significantly elevate the application's attractiveness and appeal.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
6
Not Specified, 500+ employees
More than a year
“Good tool but needs a refresh”
Pros
Simplicity is a key strength of Redmine with a straightforward interface and easy navigation.
Cons
Feature-wise Redmine is somewhat lacking compared to similar platforms leading to occasional frustration especially with the search feature.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
Not Specified, 500+ employees
More than a year
“it serves its purpose”
Pros
Redmine offers a convenient way to share documents and manage requests allowing the setup and customization of processes.
Cons
The user interface gives the impression of working with an MVP (Minimum Viable Product).
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Computer Software, 101-500 employees
More than a year
“Best Bug Status Tool”
Pros
Easily understood and used by everyone this free tool facilitates bug logging and straightforward analysis of each employee's performance status.
Cons
While offering fewer features compared to other tools Redmine is generally considered a good tool.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“Great open source product”
Pros
User-friendly intuitive and featuring a short learning curve Redmine offers easy adoption.
Cons
The user interface may feel somewhat dated.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10