Total 66 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

41%

3

Stars

23%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

L
Lecze

Outsourcing/Offshoring, 500+ employees

Less than a year

5.0

Redmine Software Review

Pros

Redmine stands out for its user-friendly interface ensuring simplicity without overwhelming complexity. Notably it comes at no cost.

Cons

Despite its appearance signaling an outdated UI some argue that the nostalgic charm reminiscent of the early 3000s adds a certain stylish appeal a perspective I find somewhat valid.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

G
Gina

Hospitality, 51-100 employees

More than a year

4.0

REDMINE

Pros

The login process is seamless and creating new tickets is effortless. Unlike many programs with multiple approval steps Redmine offers an easy and efficient approach.

Cons

Locating specific projects becomes a challenge without precise knowledge of how the ticket initiation process unfolded.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

D
Dmitrijs

Information Technology and Services, 1-10 employees

More than a year

5.0

Was our companion-tool of choice for many projects

Pros

Redmine emerges as a feature-rich project management tool suitable for projects of all sizes. Its user-friendly interface coupled with comprehensive features makes project management intuitive. Additionally its integration capabilities with various tools and the option for self-hosting provide enhanced control over data and security.

Cons

The interface of Redmine consistently maintains a dated look across all versions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

M
Magaly

Textiles, 11-50 employees

Less than 6 months

5.0

Free software for managing projects tasks and more

Pros

An advantageous aspect of Redmine is its open-source nature translating to cost-free usage. The inclusion of an error tracking function uncommon in many free software lacking technical support adds to its appeal.

Cons

A significant drawback lies in the platform's reliance on user support due to its open-source nature. Depending on other users for issue resolution can lead to delays and financial losses.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

R
Ryan

Computer Software, 51-100 employees

More than a year

4.0

Redmine is the perfect portal to have clients and developers working together

Pros

Redmine's ability to manage projects with viewable permissions facilitates simultaneous collaboration among clients project managers and developers for efficient project completion.

Cons

The user interface feels somewhat antiquated and lacks features such as real-time chat.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8

F
Flo

Information Technology and Services, 1-10 employees

More than a year

4.0

Best freely available project management tool

Pros

A key advantage of Redmine is its free availability and extensibility through the development of custom plugins contributing to its flexibility.

Cons

Redmine's openness to extensions through plugins occasionally causes delays post-update as plugins both purchased and self-developed must adapt to the latest version.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

A
Arturo

Aviation & Aerospace, 500+ employees

More than a year

1.0

Redmine is good for issue and bug management but do not use it for anything else

Pros

Redmine earns praise for its simplicity and directness particularly in ticket management during bug-fixing or maintenance phases.

Cons

Various project management aspects including the Gantt tool and plan editing prove ineffective. Resource management also exhibits flaws.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

2

Functionality

4

A
Anonymous

Not Specified, 11-50 employees

More than a year

4.0

A great IT task management platform

Pros

The integration with Subversion and Git is a standout feature particularly beneficial for IT project management.

Cons

The absence of native OAuth3 authentication is a noticeable limitation.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Good for use

Pros

The automatic creation of charts proves to be a great asset in Redmine.

Cons

A better graphical user interface (GUI) for enhanced user-friendliness would be beneficial.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

JB
Jean Baptiste

Public Relations and Communications, 500+ employees

More than a year

4.0

Nice tool to follow precisely tickets

Pros

Redmine impresses with its comprehensive handling of status priority and assignment streamlining case management.

Cons

Insufficient user-friendliness and a shortage of optional tools present challenges.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

M
Marcos

Computer Software, 101-500 employees

More than a year

3.0

Full customizable but not great

Pros

Customization capabilities stand out as a highlight for Redmine users. Whether creating themes or unique ticket categories its flexibility especially in on-premise setups offers significant value.

Cons

Issue management poses notable challenges despite customizable user experience (UX). The community size is smaller compared to competitors and implementing plugins can be complex. On-premise solutions may necessitate frequent maintenance and scalability issues in large companies.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

6

Functionality

3

A
Anonymous

Not Specified, 500+ employees

More than a year

3.0

Redmine for IT issue/bug tracking across Epics

Pros

User-friendly and intuitive Redmine features an impressive link-back and drill-down system. Customizable dashboards and efficient data loading contribute to a positive user experience for smaller teams.

Cons

As an open-source setup Redmine encounters numerous bugs particularly in functionalities like email notifications. Integration with other tools remains challenging with occasional data loss and duplication issues.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

2

Functionality

6

M
Manjunath

Biotechnology, 500+ employees

More than a year

4.0

Remine- a project management tool that any industry would need

Pros

Redmine excels in issue creation assignment tracking categorization prioritization referencing subtasking and more.

Cons

Real-time tracking requires substantial improvement through custom developments aligned with industry standards.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

M
Martin

Computer Software, 1-10 employees

More than a year

3.0

Perfect value for money

Pros

The application boasts a variety of features for issue tracking and management allowing detailed information input. Notably its time tracking and expenses features are deemed perfect.

Cons

While suitable for low-budget projects the user interface appears somewhat dated making certain features harder to locate.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

D
Diendara

Marketing and Advertising, 11-50 employees

More than a year

5.0

Redmine

Pros

Renowned for its ease of use Redmine proves highly effective in integrating customers and staff earning unanimous approval from team members as a valuable software solution.

Cons

Improvement and customization of the user interface are necessary for enhanced attractiveness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

V
Victor

Computer Software, 11-50 employees

More than a year

5.0

Redmine Review

Pros

Redmine's straightforward approach and consistent functionality make it easy to adapt to after setup. Each functionality is deemed necessary and user-friendly.

Cons

The user interface lacks vibrancy and requires some customization for a livelier appearance.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

10

A
Alson

Information Technology and Services, 1-10 employees

More than a year

5.0

One of the best free self-hosted PM tools in the market

Pros

Recognized for its ease of use Redmine serves as an excellent onboarding tool for clients and staff. Its ability to prioritize work and provide a clear project roadmap and development cycle is a valuable asset.

Cons

Initial setup proved somewhat challenging but once configured minimal intervention is required.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

P
Pinki

Computer Software, 51-100 employees

More than a year

5.0

Manage team task and projects

Pros

Highly user-friendly and efficient Redmine provides essential features for organizational project management particularly in team time tracking and task management.

Cons

Limited integration support with other tools makes it more suitable for small organizations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

P
Piotr

Computer Software, 51-100 employees

More than a year

3.0

Alternative for JIRA

Pros

Redmine stands out for its diverse features affordability and customer service making it a compelling choice for users.

Cons

Emphasis on design both aesthetically and mechanically reveals an average performance of the app. Integration with other IT apps is modest and the community size is relatively small.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

P
Prakash

Computer Software, 500+ employees

More than a year

3.0

Manage planning and time tracking of project with redmine

Pros

Redmine is a valuable tool for small project organizations due to its nice features and high customizability covering nearly all aspects necessary for efficient small project management.

Cons

The software has limited capabilities for overseeing extensive teams and projects lacking app integrations thereby requiring the download of limited plugins.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6