Lecze
Outsourcing/Offshoring, 500+ employees
Less than a year
“Redmine Software Review
Pros
Redmine stands out for its user-friendly interface ensuring simplicity without overwhelming complexity. Notably it comes at no cost.
Cons
Despite its appearance signaling an outdated UI some argue that the nostalgic charm reminiscent of the early 3000s adds a certain stylish appeal a perspective I find somewhat valid.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Gina
Hospitality, 51-100 employees
More than a year
“REDMINE
Pros
The login process is seamless and creating new tickets is effortless. Unlike many programs with multiple approval steps Redmine offers an easy and efficient approach.
Cons
Locating specific projects becomes a challenge without precise knowledge of how the ticket initiation process unfolded.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Dmitrijs
Information Technology and Services, 1-10 employees
More than a year
“Was our companion-tool of choice for many projects
Pros
Redmine emerges as a feature-rich project management tool suitable for projects of all sizes. Its user-friendly interface coupled with comprehensive features makes project management intuitive. Additionally its integration capabilities with various tools and the option for self-hosting provide enhanced control over data and security.
Cons
The interface of Redmine consistently maintains a dated look across all versions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Magaly
Textiles, 11-50 employees
Less than 6 months
“Free software for managing projects tasks and more
Pros
An advantageous aspect of Redmine is its open-source nature translating to cost-free usage. The inclusion of an error tracking function uncommon in many free software lacking technical support adds to its appeal.
Cons
A significant drawback lies in the platform's reliance on user support due to its open-source nature. Depending on other users for issue resolution can lead to delays and financial losses.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Ryan
Computer Software, 51-100 employees
More than a year
“Redmine is the perfect portal to have clients and developers working together
Pros
Redmine's ability to manage projects with viewable permissions facilitates simultaneous collaboration among clients project managers and developers for efficient project completion.
Cons
The user interface feels somewhat antiquated and lacks features such as real-time chat.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
Flo
Information Technology and Services, 1-10 employees
More than a year
“Best freely available project management tool
Pros
A key advantage of Redmine is its free availability and extensibility through the development of custom plugins contributing to its flexibility.
Cons
Redmine's openness to extensions through plugins occasionally causes delays post-update as plugins both purchased and self-developed must adapt to the latest version.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Arturo
Aviation & Aerospace, 500+ employees
More than a year
“Redmine is good for issue and bug management but do not use it for anything else
Pros
Redmine earns praise for its simplicity and directness particularly in ticket management during bug-fixing or maintenance phases.
Cons
Various project management aspects including the Gantt tool and plan editing prove ineffective. Resource management also exhibits flaws.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
2
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“A great IT task management platform
Pros
The integration with Subversion and Git is a standout feature particularly beneficial for IT project management.
Cons
The absence of native OAuth3 authentication is a noticeable limitation.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Good for use
Pros
The automatic creation of charts proves to be a great asset in Redmine.
Cons
A better graphical user interface (GUI) for enhanced user-friendliness would be beneficial.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Jean Baptiste
Public Relations and Communications, 500+ employees
More than a year
“Nice tool to follow precisely tickets
Pros
Redmine impresses with its comprehensive handling of status priority and assignment streamlining case management.
Cons
Insufficient user-friendliness and a shortage of optional tools present challenges.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Marcos
Computer Software, 101-500 employees
More than a year
“Full customizable but not great
Pros
Customization capabilities stand out as a highlight for Redmine users. Whether creating themes or unique ticket categories its flexibility especially in on-premise setups offers significant value.
Cons
Issue management poses notable challenges despite customizable user experience (UX). The community size is smaller compared to competitors and implementing plugins can be complex. On-premise solutions may necessitate frequent maintenance and scalability issues in large companies.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
3
Anonymous
Not Specified, 500+ employees
More than a year
“Redmine for IT issue/bug tracking across Epics
Pros
User-friendly and intuitive Redmine features an impressive link-back and drill-down system. Customizable dashboards and efficient data loading contribute to a positive user experience for smaller teams.
Cons
As an open-source setup Redmine encounters numerous bugs particularly in functionalities like email notifications. Integration with other tools remains challenging with occasional data loss and duplication issues.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
2
Functionality
6
Manjunath
Biotechnology, 500+ employees
More than a year
“Remine- a project management tool that any industry would need
Pros
Redmine excels in issue creation assignment tracking categorization prioritization referencing subtasking and more.
Cons
Real-time tracking requires substantial improvement through custom developments aligned with industry standards.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Martin
Computer Software, 1-10 employees
More than a year
“Perfect value for money
Pros
The application boasts a variety of features for issue tracking and management allowing detailed information input. Notably its time tracking and expenses features are deemed perfect.
Cons
While suitable for low-budget projects the user interface appears somewhat dated making certain features harder to locate.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Diendara
Marketing and Advertising, 11-50 employees
More than a year
“Redmine
Pros
Renowned for its ease of use Redmine proves highly effective in integrating customers and staff earning unanimous approval from team members as a valuable software solution.
Cons
Improvement and customization of the user interface are necessary for enhanced attractiveness.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Victor
Computer Software, 11-50 employees
More than a year
“Redmine Review
Pros
Redmine's straightforward approach and consistent functionality make it easy to adapt to after setup. Each functionality is deemed necessary and user-friendly.
Cons
The user interface lacks vibrancy and requires some customization for a livelier appearance.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
7
Functionality
10
Alson
Information Technology and Services, 1-10 employees
More than a year
“One of the best free self-hosted PM tools in the market
Pros
Recognized for its ease of use Redmine serves as an excellent onboarding tool for clients and staff. Its ability to prioritize work and provide a clear project roadmap and development cycle is a valuable asset.
Cons
Initial setup proved somewhat challenging but once configured minimal intervention is required.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Pinki
Computer Software, 51-100 employees
More than a year
“Manage team task and projects
Pros
Highly user-friendly and efficient Redmine provides essential features for organizational project management particularly in team time tracking and task management.
Cons
Limited integration support with other tools makes it more suitable for small organizations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Piotr
Computer Software, 51-100 employees
More than a year
“Alternative for JIRA
Pros
Redmine stands out for its diverse features affordability and customer service making it a compelling choice for users.
Cons
Emphasis on design both aesthetically and mechanically reveals an average performance of the app. Integration with other IT apps is modest and the community size is relatively small.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Prakash
Computer Software, 500+ employees
More than a year
“Manage planning and time tracking of project with redmine
Pros
Redmine is a valuable tool for small project organizations due to its nice features and high customizability covering nearly all aspects necessary for efficient small project management.
Cons
The software has limited capabilities for overseeing extensive teams and projects lacking app integrations thereby requiring the download of limited plugins.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Katherine
Information Technology and Services, 51-100 employees
Less than 6 months
“Using Redmine for Time Tracking
Pros
Expressing dissatisfaction the user finds the app outdated and challenging to use. Transitioning from other tools to Redmine has been less than smooth and a preference for Toggl is noted for easier time management.
Cons
User-friendliness proves challenging with an interface that appears outdated and accessing "my timesheet" requires extensive filtering contributing to overall dissatisfaction with tool usage.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“Free task management tool
Pros
Serving as a free task management tool Redmine provides essential functionalities without incurring costs.
Cons
It lacks robustness restricting control over state changes with conditions or programming. Additionally task dependency creation for specific projects is not supported.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
“Free and open-source project management tool
Pros
Redmine stands out as the go-to solution for free and open-source project management specifically tailored for development teams capable of installation and management.
Cons
Tailored for software developers Redmine may not be suitable for diverse teams and projects.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Chiara
Medical Practice, 1-10 employees
Less than 6 months
“Good project management tool
Pros
Utilized for small project management Redmine proves beneficial across all phases aiding in improved flow management.
Cons
The graphic interface and user experience demand improvement for enhanced usability.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Very complete tool with lots of customization. Lacks a little in the UI area
Pros
Redmine impresses with a multitude of features offering customization options for tailoring the tool to specific needs. It facilitates effective project management including team collaboration and time tracking features.
Cons
The interface leans towards an "enterprisey" feel presenting too much information making it complex to navigate in a user-friendly manner. Editing information is somewhat clunky and lacks intuitiveness.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
8
Giuseppe
Information Technology and Services, 1-10 employees
More than a year
“Good application for project management and issue tracking
Pros
Employed for managing issues in open-source software across three collaborating companies Redmine performs seamlessly highlighting its perfect functionality.
Cons
While preferring Redmine over Easy Redmine a call for a more intuitive interface resonates for improved usability.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marek
Information Technology and Services, 1-10 employees
Less than a year
“Redmine - all You need for an IT business support
Pros
The combination of being free continually developed supported and easy to use positions Redmine as a commendable tool supported by numerous features.
Cons
Acknowledging an old-school interface users must recognize the free nature of the software accepting its limitations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Miswanto
Information Technology and Services, 51-100 employees
More than a year
“Redmine make my project easier
Pros
Redmine enables quick setup for task management and collaboration enhancing efficiency and allowing more time for overall project management.
Cons
Resource booking effectiveness needs enhancement; Redmine's team could improve this aspect of the Resource Booking feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Great for issue and task tracking
Pros
Commended for its excellent price (free) and a robust set of project task and time tracking features.
Cons
A notable drawback is the lack of integration with help desk systems.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Tony
Information Services, 51-100 employees
Less than 6 months
“Customized FLow Tracker in DIY world
Pros
Acknowledging Redmine as a free open-source software on a free Linux platform the user appreciates its suitability for small budget projects meeting tech-savvy expectations.
Cons
Installation and setup require additional time; the GUI is perceived as too simple and plain with limited intranet access.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Mateus
Computer Software, 51-100 employees
Less than 6 months
“Don't let Redmine's interface fool you: it is one of the best project management softwares out there
Pros
Redmine's extensive feature set proves highly useful for project teams offering a well-organized Wiki for storing crucial files efficient task creation and assignment and visual tools like Gantt charts for project progress visualization.
Cons
The User Interface of Redmine though functional lacks aesthetic appeal resembling software from the 90s. Despite its effectiveness the design is not visually pleasing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Steve
Consumer Electronics, 101-500 employees
More than a year
“Even if you use another tool you have Redmine to thank
Pros
As an open-source project Redmine eliminates excess costs from project management and issue tracking software. It is praised for its low overhead on servers making it a cost-effective choice for large installations.
Cons
Out of the box Redmine's design appears dated prompting the need for better skins or customization for a modern and visually appealing look.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Versha
Information Technology and Services, 51-100 employees
More than a year
“Redmine review
Pros
Noted for its task prioritization and efficient management of the QA process Redmine is appreciated for features like status setting task assignment and Github integration.
Cons
The appearance may seem complicated necessitating hands-on time to understand the product. Difficulty in searching for tasks from previous sprints is highlighted.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Taoufiq
Internet, 1-10 employees
Less than 6 months
“good but there is more better alternatives
Pros
While the user adopts Redmine based on a company recommendation a preference for other tools is expressed without specifying alternatives.
Cons
Complicated design and functionalities coupled with challenges in changing status directly to one selected are noted.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Sheraz
Information Technology and Services, 101-500 employees
Less than 6 months
“Redmine when your not sure
Pros
Highlighting Redmine's integration capabilities and high customizability the user emphasizes its flexibility allowing the addition of features and management of multiple projects or teams.
Cons
The setup and deployment might incur time and cost but the overall experience is deemed amazing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Good for linear workflows not so good for Agile
Pros
Redmine's flexibility and customization options including REST API are commended.
Cons
Challenges arise with usability bugs and an outdated UI/UX.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Alejandro
Government Administration, 500+ employees
Less than 6 months
“Easy and intuitive project management tool
Pros
Praised for its simplicity and effectiveness Redmine is deemed easy to use and functionally sufficient for applying most project management methodologies.
Cons
The graphical interface could benefit from slight improvements with certain combo boxes and check boxes appearing old-fashioned.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jason
Information Technology and Services, 500+ employees
Less than a year
“Flexible Project Management
Pros
Redmine's support for countless user-created plugins is lauded for offering extensive potential and customization with the user citing its application as an inexpensive IT Change Management/Ticketing Tool.
Cons
A slight learning curve initially but the availability of forums proves helpful in overcoming challenges and finding solutions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Julian
Financial Services, 1-10 employees
Less than 6 months
“A versatile bug tracking system
Pros
Redmine's simplicity configurability and integration capabilities are highlighted emphasizing easy setup and user-friendly issue tracking.
Cons
Setup difficulty is acknowledged but achievable through Docker images. Redmine's simplicity may require light modifications for compatibility with complex workflows. Not inherently supporting agile methodologies extensions may be necessary.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Aaron
Internet, 1-10 employees
More than a year
“Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine
Pros
Running a small web development team the user attests to over a decade of successful use of Redmine noting its solidity in describing project tasks assigning team members and monitoring project progress.
Cons
Redmine is criticized for being clunky lacking good design and requiring page reloads for each action. The self-hosted option involves a complex setup with Ruby on Rails while add-ons are considered to enhance functionality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
JULIE
Internet, 1-10 employees
More than a year
“Clean and simple
Pros
Recognized for its ease of use free nature vintage look with customization through themes and effectiveness in managing projects Redmine is praised for its valuable attributes.
Cons
The basic theme is described as vintage and lacking a modern shine.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Ruben
Financial Services, 51-100 employees
More than a year
“It's good but old
Pros
Redmine excels in handling multiple projects operates under the GNU/GPL (open source) and offers robust version tracking with extensive customizations for managing various ticket types.
Cons
The design is a bit outdated and it tends to slow down on more extensive projects. Managing tickets especially with an old-school filtering system can be challenging.
Rating Distribution
Ease of use
4
Value for money
9
Customer Support
6
Functionality
6
Binigya
Computer Games, 11-50 employees
Less than 6 months
“Redmine - Mine full of possibilities
Pros
Redmine a project tracking tool boasts commendable features making it a free and open-source alternative to paid counterparts. It stands out with Git integration flexible time tracking and support for multiple databases. While initial setup may require tinkering its significant advantage lies in being cost-free accessible to anyone with basic configuration skills.
Cons
Redmine is free providing an entry point to project management tools. However its UI and UX despite available themes are a drawback with an aged appearance and a somewhat poor user experience. Deployment complexities and frequent downtime hinder effective project tracking.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
6
Functionality
6
Alp Kamil
Information Technology and Services, 101-500 employees
More than a year
“Good ticketing software
Pros
Redmine akin to JIRA stands out for its clarity and simplicity. Operating error-free it provides stable project and task tracking efficient effort reporting and document management within the tool. Its open-source nature adds to its appeal.
Cons
The user interface lacks a professional feel but the addition of useful plugins can enhance the product.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
4
Henrijs
Information Technology and Services, 11-50 employees
More than a year
“Good choice for time management
Pros
Efficiently tracking problem resolution Redmine allows team members to log elapsed time on each ticket.
Cons
The design feels antiquated requiring time to familiarize clients outside the organization with the software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
6
Tyler
Aviation & Aerospace, 51-100 employees
Less than 6 months
“Confusing
Pros
Appreciated for maintaining organization and accessibility of files Redmine's appeal centers around these aspects.
Cons
Navigation within the organization is perplexing and challenging. While familiarity grows over time the process remains cumbersome.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Leslie
Marketing and Advertising, 51-100 employees
Less than a year
“Redmine is good
Pros
Redmine offers visual ease in tracking due dates and tasks assigned to others.
Cons
Time tracking specifically for retainers proves somewhat precarious necessitating the use of a specific function for monthly tracking.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Jose Miguel
Computer Software, 11-50 employees
More than a year
“Versatility = Redmine as Bug Tracker/Project Manager
Pros
Renowned as a powerful bug tracker Redmine's flexibility extends to functioning as a CMS CRM ERP and more. Abundant plugins and community support enhance its adaptability to various use cases.
Cons
Installation poses challenges for novices involving VM preparation with Ruby and related gems. While the source control system interface is good installation and configuration complexities persist. Alternative options like Bitnami VMs or AWS Appliance Images may offer smoother experiences.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Pasquale
Education Management, 101-500 employees
More than a year
“Out of time
Pros
Despite being free Redmine's appeal is limited with Bugzilla considered a better alternative.
Cons
Despite open-source support the interface feels outdated creating a frustrating daily experience particularly for large-scale enterprises.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“My take on Redmine
Pros
Redmine allows extensive customization providing a useful space for creating and storing textual artifacts.
Cons
Redmine exhibits limitations in accommodating Agile development processes and has a clunky markdown syntax.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
