Overall Rating

4.1

66 Reviews

Rating Distribution

5

star

(23)

4

star

(27)

3

star

(15)

2

star

1

star

(1)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

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Filters

Redmine Software Review
Pros

Redmine stands out for its user-friendly interface ensuring simplicity without overwhelming complexity. Notably it comes at no cost.

Cons

Despite its appearance signaling an outdated UI some argue that the nostalgic charm reminiscent of the early 3000s adds a certain stylish appeal a perspective I find somewhat valid.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

Lecze

Outsourcing/Offshoring, 500+ employees

Less than a year

November 2023

REDMINE
Pros

The login process is seamless and creating new tickets is effortless. Unlike many programs with multiple approval steps Redmine offers an easy and efficient approach.

Cons

Locating specific projects becomes a challenge without precise knowledge of how the ticket initiation process unfolded.

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

Gina

Hospitality, 51-100 employees

More than a year

November 2023

Was our companion-tool of choice for many projects
Pros

Redmine emerges as a feature-rich project management tool suitable for projects of all sizes. Its user-friendly interface coupled with comprehensive features makes project management intuitive. Additionally its integration capabilities with various tools and the option for self-hosting provide enhanced control over data and security.

Cons

The interface of Redmine consistently maintains a dated look across all versions.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

Dmitrijs

Information Technology and Services, 1-10 employees

More than a year

September 2023

Free software for managing projects tasks and more
Pros

An advantageous aspect of Redmine is its open-source nature translating to cost-free usage. The inclusion of an error tracking function uncommon in many free software lacking technical support adds to its appeal.

Cons

A significant drawback lies in the platform's reliance on user support due to its open-source nature. Depending on other users for issue resolution can lead to delays and financial losses.

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

Magaly

Textiles, 11-50 employees

Less than 6 months

September 2023

Redmine is the perfect portal to have clients and developers working together
Pros

Redmine's ability to manage projects with viewable permissions facilitates simultaneous collaboration among clients project managers and developers for efficient project completion.

Cons

The user interface feels somewhat antiquated and lacks features such as real-time chat.

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8

Ryan

Computer Software, 51-100 employees

More than a year

August 2023

Best freely available project management tool
Pros

A key advantage of Redmine is its free availability and extensibility through the development of custom plugins contributing to its flexibility.

Cons

Redmine's openness to extensions through plugins occasionally causes delays post-update as plugins both purchased and self-developed must adapt to the latest version.

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

Flo

Information Technology and Services, 1-10 employees

More than a year

June 2023

Redmine is good for issue and bug management but do not use it for anything else
Pros

Redmine earns praise for its simplicity and directness particularly in ticket management during bug-fixing or maintenance phases.

Cons

Various project management aspects including the Gantt tool and plan editing prove ineffective. Resource management also exhibits flaws.

Ease of use

6

Value for money

7

Customer Support

2

Functionality

4

Arturo

Aviation & Aerospace, 500+ employees

More than a year

May 2023

A great IT task management platform
Pros

The integration with Subversion and Git is a standout feature particularly beneficial for IT project management.

Cons

The absence of native OAuth3 authentication is a noticeable limitation.

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

Anonymous

N/A, 11-50 employees

More than a year

March 2023

Good for use
Pros

The automatic creation of charts proves to be a great asset in Redmine.

Cons

A better graphical user interface (GUI) for enhanced user-friendliness would be beneficial.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

Anonymous

N/A, 500+ employees

More than a year

February 2023

Nice tool to follow precisely tickets
Pros

Redmine impresses with its comprehensive handling of status priority and assignment streamlining case management.

Cons

Insufficient user-friendliness and a shortage of optional tools present challenges.

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

Jean Baptiste

Public Relations and Communications, 500+ employees

More than a year

February 2023

Full customizable but not great
Pros

Customization capabilities stand out as a highlight for Redmine users. Whether creating themes or unique ticket categories its flexibility especially in on-premise setups offers significant value.

Cons

Issue management poses notable challenges despite customizable user experience (UX). The community size is smaller compared to competitors and implementing plugins can be complex. On-premise solutions may necessitate frequent maintenance and scalability issues in large companies.

Ease of use

3

Value for money

6

Customer Support

6

Functionality

3

Marcos

Computer Software, 101-500 employees

More than a year

January 2023

Redmine for IT issue/bug tracking across Epics
Pros

User-friendly and intuitive Redmine features an impressive link-back and drill-down system. Customizable dashboards and efficient data loading contribute to a positive user experience for smaller teams.

Cons

As an open-source setup Redmine encounters numerous bugs particularly in functionalities like email notifications. Integration with other tools remains challenging with occasional data loss and duplication issues.

Ease of use

4

Value for money

7

Customer Support

2

Functionality

6

Anonymous

N/A, 500+ employees

More than a year

January 2023

Remine- a project management tool that any industry would need
Pros

Redmine excels in issue creation assignment tracking categorization prioritization referencing subtasking and more.

Cons

Real-time tracking requires substantial improvement through custom developments aligned with industry standards.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Manjunath

Biotechnology, 500+ employees

More than a year

January 2023

Perfect value for money
Pros

The application boasts a variety of features for issue tracking and management allowing detailed information input. Notably its time tracking and expenses features are deemed perfect.

Cons

While suitable for low-budget projects the user interface appears somewhat dated making certain features harder to locate.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

Martin

Computer Software, 1-10 employees

More than a year

December 2022

Redmine
Pros

Renowned for its ease of use Redmine proves highly effective in integrating customers and staff earning unanimous approval from team members as a valuable software solution.

Cons

Improvement and customization of the user interface are necessary for enhanced attractiveness.

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

Diend�r�

Marketing and Advertising, 11-50 employees

More than a year

December 2022

Redmine Review
Pros

Redmine's straightforward approach and consistent functionality make it easy to adapt to after setup. Each functionality is deemed necessary and user-friendly.

Cons

The user interface lacks vibrancy and requires some customization for a livelier appearance.

Ease of use

6

Value for money

9

Customer Support

7

Functionality

10

Victor

Computer Software, 11-50 employees

More than a year

December 2022

One of the best free self-hosted PM tools in the market
Pros

Recognized for its ease of use Redmine serves as an excellent onboarding tool for clients and staff. Its ability to prioritize work and provide a clear project roadmap and development cycle is a valuable asset.

Cons

Initial setup proved somewhat challenging but once configured minimal intervention is required.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

Alson

Information Technology and Services, 1-10 employees

More than a year

December 2022

Manage team task and projects
Pros

Highly user-friendly and efficient Redmine provides essential features for organizational project management particularly in team time tracking and task management.

Cons

Limited integration support with other tools makes it more suitable for small organizations.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

Pinki

Computer Software, 51-100 employees

More than a year

August 2022

Alternative for JIRA
Pros

Redmine stands out for its diverse features affordability and customer service making it a compelling choice for users.

Cons

Emphasis on design both aesthetically and mechanically reveals an average performance of the app. Integration with other IT apps is modest and the community size is relatively small.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

Piotr

Computer Software, 51-100 employees

More than a year

August 2022

Manage planning and time tracking of project with redmine
Pros

Redmine is a valuable tool for small project organizations due to its nice features and high customizability covering nearly all aspects necessary for efficient small project management.

Cons

The software has limited capabilities for overseeing extensive teams and projects lacking app integrations thereby requiring the download of limited plugins.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

Prakash

Computer Software, 500+ employees

More than a year

August 2022

Using Redmine for Time Tracking
Pros

Expressing dissatisfaction the user finds the app outdated and challenging to use. Transitioning from other tools to Redmine has been less than smooth and a preference for Toggl is noted for easier time management.

Cons

User-friendliness proves challenging with an interface that appears outdated and accessing "my timesheet" requires extensive filtering contributing to overall dissatisfaction with tool usage.

Ease of use

3

Value for money

6

Customer Support

6

Functionality

8

Katherine

Information Technology and Services, 51-100 employees

Less than 6 months

August 2022

Free task management tool
Pros

Serving as a free task management tool Redmine provides essential functionalities without incurring costs.

Cons

It lacks robustness restricting control over state changes with conditions or programming. Additionally task dependency creation for specific projects is not supported.

Ease of use

6

Value for money

9

Customer Support

9

Functionality

6

Anonymous

N/A, 1-10 employees

More than a year

July 2022

Free and open-source project management tool
Pros

Redmine stands out as the go-to solution for free and open-source project management specifically tailored for development teams capable of installation and management.

Cons

Tailored for software developers Redmine may not be suitable for diverse teams and projects.

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

Anonymous

N/A, 51-100 employees

More than a year

July 2022

Good project management tool
Pros

Utilized for small project management Redmine proves beneficial across all phases aiding in improved flow management.

Cons

The graphic interface and user experience demand improvement for enhanced usability.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Chiara

Medical Practice, 1-10 employees

Less than 6 months

June 2022

Very complete tool with lots of customization. Lacks a little in the UI area
Pros

Redmine impresses with a multitude of features offering customization options for tailoring the tool to specific needs. It facilitates effective project management including team collaboration and time tracking features.

Cons

The interface leans towards an "enterprisey" feel presenting too much information making it complex to navigate in a user-friendly manner. Editing information is somewhat clunky and lacks intuitiveness.

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

Anonymous

N/A, 51-100 employees

More than a year

June 2022

Good application for project management and issue tracking
Pros

Employed for managing issues in open-source software across three collaborating companies Redmine performs seamlessly highlighting its perfect functionality.

Cons

While preferring Redmine over Easy Redmine a call for a more intuitive interface resonates for improved usability.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Giuseppe

Information Technology and Services, 1-10 employees

More than a year

May 2022

Redmine - all You need for an IT business support
Pros

The combination of being free continually developed supported and easy to use positions Redmine as a commendable tool supported by numerous features.

Cons

Acknowledging an old-school interface users must recognize the free nature of the software accepting its limitations.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

Marek

Information Technology and Services, 1-10 employees

Less than a year

May 2022

Redmine make my project easier
Pros

Redmine enables quick setup for task management and collaboration enhancing efficiency and allowing more time for overall project management.

Cons

Resource booking effectiveness needs enhancement; Redmine's team could improve this aspect of the Resource Booking feature.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Miswanto

Information Technology and Services, 51-100 employees

More than a year

April 2022

Great for issue and task tracking
Pros

Commended for its excellent price (free) and a robust set of project task and time tracking features.

Cons

A notable drawback is the lack of integration with help desk systems.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

Anonymous

N/A, 51-100 employees

More than a year

April 2022

Customized FLow Tracker in DIY world
Pros

Acknowledging Redmine as a free open-source software on a free Linux platform the user appreciates its suitability for small budget projects meeting tech-savvy expectations.

Cons

Installation and setup require additional time; the GUI is perceived as too simple and plain with limited intranet access.

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

Tony

Information Services, 51-100 employees

Less than 6 months

April 2022

Don't let Redmine's interface fool you: it is one of the best project management softwares out there
Pros

Redmine's extensive feature set proves highly useful for project teams offering a well-organized Wiki for storing crucial files efficient task creation and assignment and visual tools like Gantt charts for project progress visualization.

Cons

The User Interface of Redmine though functional lacks aesthetic appeal resembling software from the 90s. Despite its effectiveness the design is not visually pleasing.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

Mateus

Computer Software, 51-100 employees

Less than 6 months

February 2022

Even if you use another tool you have Redmine to thank
Pros

As an open-source project Redmine eliminates excess costs from project management and issue tracking software. It is praised for its low overhead on servers making it a cost-effective choice for large installations.

Cons

Out of the box Redmine's design appears dated prompting the need for better skins or customization for a modern and visually appealing look.

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

Steve

Consumer Electronics, 101-500 employees

More than a year

December 2021

Redmine review
Pros

Noted for its task prioritization and efficient management of the QA process Redmine is appreciated for features like status setting task assignment and Github integration.

Cons

The appearance may seem complicated necessitating hands-on time to understand the product. Difficulty in searching for tasks from previous sprints is highlighted.

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

Versha

Information Technology and Services, 51-100 employees

More than a year

November 2021

good but there is more better alternatives
Pros

While the user adopts Redmine based on a company recommendation a preference for other tools is expressed without specifying alternatives.

Cons

Complicated design and functionalities coupled with challenges in changing status directly to one selected are noted.

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

Taoufiq

Internet, 1-10 employees

Less than 6 months

November 2021

Redmine when your not sure
Pros

Highlighting Redmine's integration capabilities and high customizability the user emphasizes its flexibility allowing the addition of features and management of multiple projects or teams.

Cons

The setup and deployment might incur time and cost but the overall experience is deemed amazing.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

Sheraz

Information Technology and Services, 101-500 employees

Less than 6 months

October 2021

Good for linear workflows not so good for Agile
Pros

Redmine's flexibility and customization options including REST API are commended.

Cons

Challenges arise with usability bugs and an outdated UI/UX.

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

Anonymous

N/A, 51-100 employees

Less than a year

September 2021

Easy and intuitive project management tool
Pros

Praised for its simplicity and effectiveness Redmine is deemed easy to use and functionally sufficient for applying most project management methodologies.

Cons

The graphical interface could benefit from slight improvements with certain combo boxes and check boxes appearing old-fashioned.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Alejandro

Government Administration, 500+ employees

Less than 6 months

June 2021

Flexible Project Management
Pros

Redmine's support for countless user-created plugins is lauded for offering extensive potential and customization with the user citing its application as an inexpensive IT Change Management/Ticketing Tool.

Cons

A slight learning curve initially but the availability of forums proves helpful in overcoming challenges and finding solutions.

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

Jason

Information Technology and Services, 500+ employees

Less than a year

May 2021

A versatile bug tracking system
Pros

Redmine's simplicity configurability and integration capabilities are highlighted emphasizing easy setup and user-friendly issue tracking.

Cons

Setup difficulty is acknowledged but achievable through Docker images. Redmine's simplicity may require light modifications for compatibility with complex workflows. Not inherently supporting agile methodologies extensions may be necessary.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Juli�n

Financial Services, 1-10 employees

Less than 6 months

February 2021

Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine
Pros

Running a small web development team the user attests to over a decade of successful use of Redmine noting its solidity in describing project tasks assigning team members and monitoring project progress.

Cons

Redmine is criticized for being clunky lacking good design and requiring page reloads for each action. The self-hosted option involves a complex setup with Ruby on Rails while add-ons are considered to enhance functionality.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Aaron

Internet, 1-10 employees

More than a year

December 2020

Clean and simple
Pros

Recognized for its ease of use free nature vintage look with customization through themes and effectiveness in managing projects Redmine is praised for its valuable attributes.

Cons

The basic theme is described as vintage and lacking a modern shine.

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

JULIE

Internet, 1-10 employees

More than a year

December 2020

It's good but old
Pros

Redmine excels in handling multiple projects operates under the GNU/GPL (open source) and offers robust version tracking with extensive customizations for managing various ticket types.

Cons

The design is a bit outdated and it tends to slow down on more extensive projects. Managing tickets especially with an old-school filtering system can be challenging.

Ease of use

4

Value for money

9

Customer Support

6

Functionality

6

Ruben

Financial Services, 51-100 employees

More than a year

October 2020

Redmine - Mine full of possibilities
Pros

Redmine a project tracking tool boasts commendable features making it a free and open-source alternative to paid counterparts. It stands out with Git integration flexible time tracking and support for multiple databases. While initial setup may require tinkering its significant advantage lies in being cost-free accessible to anyone with basic configuration skills.

Cons

Redmine is free providing an entry point to project management tools. However its UI and UX despite available themes are a drawback with an aged appearance and a somewhat poor user experience. Deployment complexities and frequent downtime hinder effective project tracking.

Ease of use

4

Value for money

7

Customer Support

6

Functionality

6

Binigya

Computer Games, 11-50 employees

Less than 6 months

October 2020

Good ticketing software
Pros

Redmine akin to JIRA stands out for its clarity and simplicity. Operating error-free it provides stable project and task tracking efficient effort reporting and document management within the tool. Its open-source nature adds to its appeal.

Cons

The user interface lacks a professional feel but the addition of useful plugins can enhance the product.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

4

Alp Kamil

Information Technology and Services, 101-500 employees

More than a year

October 2020

Good choice for time management
Pros

Efficiently tracking problem resolution Redmine allows team members to log elapsed time on each ticket.

Cons

The design feels antiquated requiring time to familiarize clients outside the organization with the software.

Ease of use

10

Value for money

7

Customer Support

6

Functionality

6

Henrijs

Information Technology and Services, 11-50 employees

More than a year

August 2020

Confusing
Pros

Appreciated for maintaining organization and accessibility of files Redmine's appeal centers around these aspects.

Cons

Navigation within the organization is perplexing and challenging. While familiarity grows over time the process remains cumbersome.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Tyler

Aviation & Aerospace, 51-100 employees

Less than 6 months

April 2020

Redmine is good
Pros

Redmine offers visual ease in tracking due dates and tasks assigned to others.

Cons

Time tracking specifically for retainers proves somewhat precarious necessitating the use of a specific function for monthly tracking.

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

Leslie

Marketing and Advertising, 51-100 employees

Less than a year

February 2020

Versatility = Redmine as Bug Tracker/Project Manager
Pros

Renowned as a powerful bug tracker Redmine's flexibility extends to functioning as a CMS CRM ERP and more. Abundant plugins and community support enhance its adaptability to various use cases.

Cons

Installation poses challenges for novices involving VM preparation with Ruby and related gems. While the source control system interface is good installation and configuration complexities persist. Alternative options like Bitnami VMs or AWS Appliance Images may offer smoother experiences.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

Jose Miguel

Computer Software, 11-50 employees

More than a year

December 2019

Out of time
Pros

Despite being free Redmine's appeal is limited with Bugzilla considered a better alternative.

Cons

Despite open-source support the interface feels outdated creating a frustrating daily experience particularly for large-scale enterprises.

Ease of use

4

Value for money

6

Customer Support

6

Functionality

10

Pasquale

Education Management, 101-500 employees

More than a year

December 2019

My take on Redmine
Pros

Redmine allows extensive customization providing a useful space for creating and storing textual artifacts.

Cons

Redmine exhibits limitations in accommodating Agile development processes and has a clunky markdown syntax.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

Anonymous

N/A, 51-100 employees

More than a year

November 2019