Total 436 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

25%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

D
Daniel

Computer Software, 500+ employees

More than a year

5.0

Projects vs finances in a view

Pros

Hours can be input per project, initiative, or detailed tasks. The level of detail depends on the administrator's input. Users can show reports by projects or team members, and it's possible to set hours for BAU and projects.

Cons

The initial lack of intuitiveness in the application improves over time. Finding the option to display reports is challenging, and the information within them is complex for those unfamiliar with the application's setup.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

R
Randy

Internet, 500+ employees

More than a year

5.0

Marvelous Project Management tool

Pros

The professional service automation feature enhances customization options for time tracking. The tracking facility is useful for tracking clients, separate tasks, and projects, making managing customers and project portfolios easier.

Cons

Every feature in this application, particularly its payroll management, is uniquely important for handling employee statistics on leaves and absences. Consequently, no drawbacks are perceived.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

R
Riddhi

Utilities, 500+ employees

More than a year

5.0

Customer Service

Pros

Easy to navigate, new employees can navigate without training.

Cons

Difficulty finding specific reports at times, but reliable customer service always provides assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
KIM

Oil & Energy, 11-50 employees

Less than 6 months

5.0

Caliber survery

Pros

Easy to learn, user-friendly, with excellent support.

Cons

Currently, no issues come to mind; the software is quite satisfactory.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

W
Wayne

Information Technology and Services, 101-500 employees

More than a year

5.0

Great Product

Pros

This software is easy to use, offering numerous customizable options.

Cons

Due to our location in Saskatchewan, where time doesn't change for daylight savings, time-dependent processes faced challenges when servers changed times. However, the support team promptly resolved the issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J
JAVIER

Architecture & Planning, 1-10 employees

More than a year

5.0

Helpful administrative tool to control projects

Pros

User-friendly, easy data entry, customizable reports, and support for unlimited projects.

Cons

The absence of charts for quick visual impact is a notable omission.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K
Krystal

Law Enforcement, 51-100 employees

More than a year

5.0

Great Product

Pros

It enables our company to hold employees accountable for their time and leave.

Cons

The Replicon app lacks super user-friendliness, leading to occasional issues during use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G
Gabor

Civil Engineering, 11-50 employees

More than a year

5.0

Replicon is part of our everyday life

Pros

Ease of use and customization, with the ability to produce several custom-made reports and export them to xls.

Cons

The appearance of exported PDFs doesn't align with personal preferences.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

R
Raul

Oil & Energy, 101-500 employees

More than a year

5.0

Useful, simple and intuitive

Pros

Efficiently records the time spent on each project.

Cons

Integration interfaces for results into ERPs or customizable table exports would be valuable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

K
KIM

Insurance, 11-50 employees

More than a year

5.0

AWESOME

Pros

Remarkably user-friendly for employees to clock in and out, request PTO, and monitor remaining time off.

Cons

The configuration and setup of reports may pose a challenge, but once accomplished, they exhibit impressive outcomes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

A Great Time Management System

Pros

Replicon's timesheet system proves highly effective for our professional services company. Its reporting flexibility meets most of our needs, presenting a user-friendly interface that requires minimal training for new users. It not only looks professional but is also highly flexible, mitigating business risks associated with client billing.

Cons

The pace of innovation and the development life cycle appears sluggish, with significant features and user interface updates taking an extended period. New innovations seem geared toward additional modules with extra costs, rather than enhancing existing modules. Transitioning to the latest version often entails a migration project with associated costs. The billing processes are inflexible, invoicing quarterly; a shift to monthly billing with auto subscriptions and usage-based billing is recommended.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C
Charles

Medical Devices, 51-100 employees

Less than 6 months

1.0

Poor Quality

Pros

There isn't much to appreciate about this product.

Cons

There is a deficiency in product quality, coupled with marginal customer support.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

M
Michael

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Simple software to track time off

Pros

It's straightforward to use, primarily for tracking time off, providing a simple view of available days off.

Cons

No grievances have arisen thus far; the software serves the purpose of viewing paid time off balances and scheduling days off.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

T
Tony

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

5.0

Replicon Review

Pros

The ease of use is notable, with no issues regarding varying rates of pay for different activities.

Cons

There are no drawbacks to mention, except for a reported timecard error for a non-existent time punch, leading to the utilization of Replicon's help chat through the phone app.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
Algernon

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Great Product

Pros

Replicon has significantly enhanced our efficiency and accuracy.

Cons

No issues have been encountered with Replicon at this juncture.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
Karen

Civil Engineering, 1-10 employees

More than a year

5.0

Review for Replicon

Pros

It's straightforward for new employees to grasp and use for their purposes, featuring customizable reports. The helpdesk has consistently proven accessible and helpful.

Cons

While helpdesk assistance effectively resolves issues, a shortage of online tutorials/videos for specific applications is noted. For instance, creating invoices is not part of our usage. The suggestion is to develop online videos catering to beginners, intermediates, and advanced users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
amanda

Security and Investigations, 11-50 employees

Less than a year

5.0

Best solution to our time keeping problem

Pros

Transitioning to Replicon, as a small company that almost overnight doubled in size, was remarkably easy. The entire process, from selecting the software to going live, proceeded smoothly. Printing reports is hassle-free, and there have been no instances of incorrect time entries.

Cons

Dissatisfaction arises from reports exhibiting varying margins on certain pages, contributing to a disorderly appearance. Attempts to rectify this through the help desk have proven unsuccessful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K
Keyur

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0

Replicon Time and attendance

Pros

Highly user-friendly, accurately capturing time, location, and user images. Its accessibility from any location, cost-effectiveness, and value for money are notable.

Cons

Periodic server downtime occurs, necessitating patience until restoration.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anthony

Computer Software, 101-500 employees

Less than a year

5.0

1010 Data Review

Pros

Intuitive and easy to use, proving ideal for managing time reporting for our Customer Solutions departments.

Cons

The software could benefit from a few more features, especially deeper dashboard functionality; however, there is not much to dislike overall.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J
Jamie

Mental Health Care, 51-100 employees

More than a year

5.0

Assessment

Pros

Customizing reports has been highly beneficial, and the customer support in troubleshooting has been excellent.

Cons

No features have been identified as sources of dissatisfaction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9