Computer Software, 500+ employees
More than a year
“Projects vs finances in a view”
Pros
Hours can be input per project, initiative, or detailed tasks. The level of detail depends on the administrator's input. Users can show reports by projects or team members, and it's possible to set hours for BAU and projects.
Cons
The initial lack of intuitiveness in the application improves over time. Finding the option to display reports is challenging, and the information within them is complex for those unfamiliar with the application's setup.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Internet, 500+ employees
More than a year
“Marvelous Project Management tool”
Pros
The professional service automation feature enhances customization options for time tracking. The tracking facility is useful for tracking clients, separate tasks, and projects, making managing customers and project portfolios easier.
Cons
Every feature in this application, particularly its payroll management, is uniquely important for handling employee statistics on leaves and absences. Consequently, no drawbacks are perceived.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Utilities, 500+ employees
More than a year
“Customer Service”
Pros
Easy to navigate, new employees can navigate without training.
Cons
Difficulty finding specific reports at times, but reliable customer service always provides assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Oil & Energy, 11-50 employees
Less than 6 months
“Caliber survery”
Pros
Easy to learn, user-friendly, with excellent support.
Cons
Currently, no issues come to mind; the software is quite satisfactory.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Great Product”
Pros
This software is easy to use, offering numerous customizable options.
Cons
Due to our location in Saskatchewan, where time doesn't change for daylight savings, time-dependent processes faced challenges when servers changed times. However, the support team promptly resolved the issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Architecture & Planning, 1-10 employees
More than a year
“Helpful administrative tool to control projects”
Pros
User-friendly, easy data entry, customizable reports, and support for unlimited projects.
Cons
The absence of charts for quick visual impact is a notable omission.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Law Enforcement, 51-100 employees
More than a year
“Great Product”
Pros
It enables our company to hold employees accountable for their time and leave.
Cons
The Replicon app lacks super user-friendliness, leading to occasional issues during use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Civil Engineering, 11-50 employees
More than a year
“Replicon is part of our everyday life”
Pros
Ease of use and customization, with the ability to produce several custom-made reports and export them to xls.
Cons
The appearance of exported PDFs doesn't align with personal preferences.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Oil & Energy, 101-500 employees
More than a year
“Useful, simple and intuitive”
Pros
Efficiently records the time spent on each project.
Cons
Integration interfaces for results into ERPs or customizable table exports would be valuable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Insurance, 11-50 employees
More than a year
“AWESOME”
Pros
Remarkably user-friendly for employees to clock in and out, request PTO, and monitor remaining time off.
Cons
The configuration and setup of reports may pose a challenge, but once accomplished, they exhibit impressive outcomes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 11-50 employees
More than a year
“A Great Time Management System”
Pros
Replicon's timesheet system proves highly effective for our professional services company. Its reporting flexibility meets most of our needs, presenting a user-friendly interface that requires minimal training for new users. It not only looks professional but is also highly flexible, mitigating business risks associated with client billing.
Cons
The pace of innovation and the development life cycle appears sluggish, with significant features and user interface updates taking an extended period. New innovations seem geared toward additional modules with extra costs, rather than enhancing existing modules. Transitioning to the latest version often entails a migration project with associated costs. The billing processes are inflexible, invoicing quarterly; a shift to monthly billing with auto subscriptions and usage-based billing is recommended.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Medical Devices, 51-100 employees
Less than 6 months
“Poor Quality”
Pros
There isn't much to appreciate about this product.
Cons
There is a deficiency in product quality, coupled with marginal customer support.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Information Technology and Services, 11-50 employees
Less than 6 months
“Simple software to track time off”
Pros
It's straightforward to use, primarily for tracking time off, providing a simple view of available days off.
Cons
No grievances have arisen thus far; the software serves the purpose of viewing paid time off balances and scheduling days off.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Electrical/Electronic Manufacturing, 500+ employees
Less than 6 months
“Replicon Review”
Pros
The ease of use is notable, with no issues regarding varying rates of pay for different activities.
Cons
There are no drawbacks to mention, except for a reported timecard error for a non-existent time punch, leading to the utilization of Replicon's help chat through the phone app.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Great Product”
Pros
Replicon has significantly enhanced our efficiency and accuracy.
Cons
No issues have been encountered with Replicon at this juncture.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Civil Engineering, 1-10 employees
More than a year
“Review for Replicon”
Pros
It's straightforward for new employees to grasp and use for their purposes, featuring customizable reports. The helpdesk has consistently proven accessible and helpful.
Cons
While helpdesk assistance effectively resolves issues, a shortage of online tutorials/videos for specific applications is noted. For instance, creating invoices is not part of our usage. The suggestion is to develop online videos catering to beginners, intermediates, and advanced users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Security and Investigations, 11-50 employees
Less than a year
“Best solution to our time keeping problem”
Pros
Transitioning to Replicon, as a small company that almost overnight doubled in size, was remarkably easy. The entire process, from selecting the software to going live, proceeded smoothly. Printing reports is hassle-free, and there have been no instances of incorrect time entries.
Cons
Dissatisfaction arises from reports exhibiting varying margins on certain pages, contributing to a disorderly appearance. Attempts to rectify this through the help desk have proven unsuccessful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 51-100 employees
More than a year
“Replicon Time and attendance”
Pros
Highly user-friendly, accurately capturing time, location, and user images. Its accessibility from any location, cost-effectiveness, and value for money are notable.
Cons
Periodic server downtime occurs, necessitating patience until restoration.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 101-500 employees
Less than a year
“1010 Data Review”
Pros
Intuitive and easy to use, proving ideal for managing time reporting for our Customer Solutions departments.
Cons
The software could benefit from a few more features, especially deeper dashboard functionality; however, there is not much to dislike overall.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Mental Health Care, 51-100 employees
More than a year
“Assessment”
Pros
Customizing reports has been highly beneficial, and the customer support in troubleshooting has been excellent.
Cons
No features have been identified as sources of dissatisfaction.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9