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B
Bart
Information Technology and Services, 11-50 employees
More than a year
4.0
“Rt as servicedesk”
Pros
We were satisfied with the software as a service desk solution. It provided alerting, notifications, searching, escalation and customizable dashboards and integrations. As an open-source option for Linux, it met our needs.
Cons
Since there was no integration with other tools like SolarWinds or Confluence, we switched to Jira.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
8