Last Updated Oct 30, 2024
Overview
Overall Rating
Based on 1 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$125
/month
Pros And Cons of Request Tracker
Pros
Streamlines ticket management efficiently
Seamless email integration for prompt communication
Allows users to customize RT's UI to streamline custom workflows
User-friendly interface for easy navigation
Responsive support team to manage customer requests efficiently
Cons
Initial setup may be time-consuming, according to some reviews
High customization may lead to complexity
Potential for information overload in complex setups
Frequently Asked Questions
Request Tracker supports multiple languages, including Chinese, English, Dutch, French, Italian, German, Japanese, Portuguese, Russian, and Spanish.
The software has four pricing plans: Standard ($125/month), Business ($350/month), Enterprise ($1000/month), and Premier (custom pricing). Get a tailored Request Tracker pricing plan per your company’s requirements.
Yes, Request Tracker offers a REST-like API.
Yes, Request Tracker supports mobile devices.
Typical users of Request Tracker include communications, information technology, education, and aeronautical and space industries.
Request Tracker integrates with thousands of popular apps via Zapier.
Request Tracker offers support options, including phone, email, a help desk, FAQs, forums, a knowledge base and chat support options.
Request Tracker (RT) serves the needs of your staff and customers to help them track and manage their workflows.