Request Tracker

Request Tracker is the most effective issue tracking and ticketing management system available. By automating workflows and business operations, this open-source ticketing solution enables clients to get more done in less time. Best Practical recently released Request Tracker 5.0. This version's high-tech services make it even more impressive and useful.

There are no strings attached; thousands of businesses use Request Tracker project management solutions to track and resolve issues. This software's high-quality features include seamless email integration, a charting interface, inline editing, a transaction query builder, time tracking, and task prioritization. It even includes a self-service user portal and SLA automation to help you resolve issues faster.

Request Tracker Features

Here are the best features of the Request Tracker issue tracking solution:

Asset Management

Request Tracker is a multi-purpose project management tool. It has dabbled in asset management in addition to bug tracking. With this excellent solution, businesses can easily keep track of their equipment. The request tracker makes equipment management simple.

Graphical Lifecycle Creator

Its lifecycle feature takes visualization to the next level. As a result, organizations can use 5.0 to not only automate their workflows but also to create visual displays. This demonstrates how the Request Tracker issue-tracking solution thinks outside the box to help clients. In addition, users can customize the life cycles.

Responsiveness Design

The ability for businesses to create personalized themes is the foundation of RequestTracker software. This vendor's 5.0 version includes a versatile and responsive layout that harnesses the power of innovation. Developers can easily configure the UI or even create an entirely new layout theme for their company using the Bootstrap toolkit.

Request Tracker Pricing

Request Tracker cost information has not yet been made public. Businesses, on the other hand, can request cost details by clicking on the ‘Get Pricing’ button above.

Request Tracker Demo

Set up a demo with Request Tracker to get a hands-on look at all of its innovative services. Request Tracker software demo shows how it tracks bugs to foster a streamlined workflow. Click on ‘Watch Demo’ for a quick test drive to see how effective Request Tracker is.

Request Tracker Review

The best thing about Request Tracking reviews is how positive they are. This platform's ticketing system is popular among IT professionals. Request Tracker provides efficient project management features, the best of which is multiple task tracking. According to user reviews, Request Tracker provides clients with as much customization as they require.

Our Thoughts

Request Tracker is a versatile solution for businesses of all sizes. It not only resolves tickets but also maintains an audit trail for future reference. Furthermore, the reporting functionality of this platform makes it an excellent working solution. Custom fields, ticket workflow, SLA automation, and an in-built notification system make it a one-stop shop for businesses.