Total 42 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D

David

Computer Software, 1-10 employees

Less than 6 months

5.0
January 2021

An intuitive and nimble PSA

Pros

Ruddr has raised the bar for PSA software with its modern and fresh interface. It offers all the essential features for logging time entries and billing customers.

Cons

There's not much to dislike about it. The software has recently launched, so I'm confident that additional expected features will be rolled out over time to complete the solution, such as integrations and advanced reporting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mike

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
December 2020

Awesome UX and Slack Integration

Pros

Over the years, our agency has tried various time and expense trackers, but most of them had clunky user experiences. Basic time trackers also lacked the comprehensive information I needed to run my business. What sets Ruddr apart is: 1) the super clean and straightforward user experience; 2) the superior Slack integration compared to other PSA products I tested; 3) not having to pay for non-billable users; and 4) the reports and metrics that surpass those of basic time and expense trackers.

Cons

It would be beneficial to have more integrations with modern SaaS products. Currently, I use the Slack and QuickBooks integrations, which work great. However, I would love to integrate with a few more products that my team uses on a daily basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10