Ruddr Reviews

“Great API and reports

Pros

I love that I can link it to other systems using their API to set up projects and the sheer volume of data available for reports is great. Submitting my hours is also a very simple process.

Cons

I'd prefer to build more personalized views right inside the platform instead of always having to download reports to Excel but I'm a huge fan of the product in general.

“Simple time tracking

Pros

The platform's simple time logging and project budget tools make it easy to watch jobs and resources as they happen. The layout is clean and welcoming and it works perfectly with other services like Slack and QuickBooks. The reports are also clear and can be tailored which is a big help for sending bills to customers and for our own internal checks.

Cons

Sometimes there are small holdups when syncing with other programs which can be a bit disruptive. Also the phone app is missing a few functions that the full desktop site has making it less ideal when you're away from your desk.

“Clean smooth layout

Pros

The layout is simple to use providing a clean and smooth experience.

Cons

Initially it was tough to figure out where to go to accomplish specific tasks.

“Simple design

Pros

Design was executed very well. The application is so simple that it doesn't feel like a tedious administrative chore.

Cons

Primarily I use it for logging my hours and it's been very clear and simple so far. I don't have any criticisms to share.

“Modern tool with great support

Pros

It has a modern design, works brilliantly and the support team is both quick and detailed.

Cons

Overall I'm thrilled with the system though having a few more options for data summaries would make it ideal.

“Self-paced training, fair price

Pros

I'm a huge fan. They provide self-paced training materials letting you learn when it's convenient for you. This is crucial nowadays as many professionals are already swamped and this option makes it simpler to fit training into a busy day.

Cons

Haven't found anything wrong with it yet. It functions well for my business and the cost is reasonable.

“Flexible time logging

Pros

You can either type in the hours you worked or use a built-in stopwatch. You can view assigned projects, your responsibilities and the estimated time for a job. It provides in-depth summaries of logged time that you can download in CSV, Excel, or PDF formats.

Cons

I haven't had any problems but a connection to platforms like DevOps would be useful. It could pull in tasks and their estimates to help with project planning or even automatically start its timer when a task status changes.

“Simplifies timesheets, great support

Pros

This has made turning in our weekly timesheets much simpler for my team and me. I really appreciate the option to duplicate my entries from the last week. It's simple to find your way around and comprehend, and it fits perfectly with our projects and daily work. The layout is clear and built with the user in mind. We had a problem a while ago and the help desk was effective and resolved it quickly so we could continue with our day.

Cons

No problems while using it. It's a major upgrade from the program we used before.

“the initial setup is overly complex

Pros

So simple to log hours and move around the system.

Cons

Initial configuration appears quite complex and the user interface isn't the most intuitive.

“Makes logging hours feel easy

Pros

From my experience, logging hours is really welcoming and easy to understand. It doesn't feel like a chore at all.

Cons

No feedback to give based on my use for logging work hours.

“Best project management program for Environmental Consulting

Pros

This software is absolutely fantastic. Also its affordability is remarkable. The contemporary design and seamless integration with Quickbooks make it an ideal choice for small consulting firms like mine.

Cons

As per our needs, I can't find any faults with this software. However, if I were to create a wish list, I did love to see an online app and more opportunities for branding.

“Brilliant for small biz

Pros

This is a brilliant and simple system with a fantastic price. The contemporary feel and the simple, fast link with Quickbooks make it a real standout for small consulting businesses.

Cons

Truly, it has no shortcomings for what we need. My only comments are for a potential wish list, like a dedicated mobile application and more options to add our company's branding.

“Good

Pros

I am absolutely smitten with this software. It reduces the time I spend on tasks which eventually allows me to focus on other tasks.

Cons

Honestly, there is nothing wrong with the software. The software is fantastic considering the price.

“Saves time, great software

Pros

I absolutely adore this program�. it saves me so much time.

Cons

Nothing it's excellent software for the price.

“Selected Ruddr after evaluating 4 other competitors

Pros

The price-to-feature ratio of this product is mind-blowing when compared to its competitors. The essential features for me are project expense and time tracking, burn rate management, monthly budgets, project budgets, roles budgets and task budgets. In short all needed features are covered in this product.

Cons

While resource planning and new budget features are not currently available, they are expected to be released in late July. The timing works for us but I wish they had project management capabilities like SmartSheets or MS Project, or at least integrations with those tools. Additionally, I hope they publish the open API, which is planned for later in the year.

“Amazing service review

Pros

I majorly use it for time tracking on a daily basis and does a fantastic job in this department.

Cons

As per my usage and needs, the software works well. I don't have any cons to mention. But I have a suggestion as I think the user-friendly interface could be improved slightly.

“So for so good

Pros

Tracking time for different projects and tasks is a breeze.

Cons

I am not familiar with how to add new tasks to a project.

“easy project tracking

Pros

It's simple to monitor the hours dedicated to various projects and jobs.

Cons

I'm not sure how to create new to-do items within an existing project.

“Simple for daily use

Pros

Mainly I use it for logging my hours which is my everyday task.

Cons

For my purposes there are no downsides though I think the user experience could be made a bit more smooth

“Simple yet effective

Pros

I thoroughly enjoyed that how easily I could switch between projects in the timing section of the software. The insights provided by the data have been invaluable for our company, giving us a clear understanding of where our time and resources are truly being spent.

Cons

I did encounter a bit of a learning curve, especially when training others on the product. However, after a few days everyone became familiar with the methods.

“Love the simple job switching and valuable data

Pros

Loved how simple it was to switch between different jobs in the timer. The data we get has been extremely helpful for our company showing us exactly where we are dedicating our time and resources.

Cons

Took some time to learn particularly for the other people I trained. But after a few days everyone had figured out the process.

“Ruddr

Pros

It is very user-friendly and I love that it seamlessly integrates with QuickBooks!

Cons

During the setup process, we faced some issues, but the support team was always available and quickly resolved any issues.

“Good experience, wish more people could approve hours

Pros

It is easy to use and functions exceptionally well. Tracking hours is also not a problem anymore.

Cons

It would be great if more people had the ability to approve hours.

“Makes My Invoicing Breakdown Easy

Pros

I love how I can easily break down clients, projects and tasks to track my time. The integration with QuickBooks Online for streamlined invoicing and payment receipt is a major plus.

Cons

So far, I haven't experienced any issues with the software.

“Recording work time is fast and easy on Ruddr!

Pros

I like how Ruddr allows me to effortlessly record my work hours by simply inputting a couple of numbers. For instance, if I worked for 4 hours and 30 minutes, I just need to input 4.5. Ruddr is user-friendly, fast and highly intuitive. I was able to learn the basic features I needed for my job in just 30 minutes.

Cons

Just a few minor things. I wish some of the text colors could be darker for faster scanning.

“Excellent Product and Customer Service

Pros

The software is very intuitive to use and the invoices it generates are perfect for our clients needs.

Cons

There were a few changes we wanted to see implemented and the Ruddr team promptly addressed them to make the software work for our company. They are quick to make changes and listen to their clients suggestions for improvement.

“It's been good.

Pros

The ability to copy fields from the previous week is a major time saver. This feature significantly reduces the time it takes to record my hours.

Cons

I am not entirely sure. It seems like the software has many features that I don't personally use.

“Ruddr is a Great and Easy Solution for Time Management and for Capturing Utilization

Pros

I like how easy it is to review utilization and timesheets in one place. It simplifies the process for engineers who just need to submit their time and move on. The integration with QuickBooks also eliminates the need to send timesheets back and forth via email. It's a one-stop solution for us, which we greatly appreciate!

Cons

The only thing I wish is that it had integration with Google Drive as it allow us to upload files/documents to specific projects.

“Must have for our business

Pros

This tool provides us with priceless insights into our business, ensuring that we make informed decisions regarding profitability, utilization, invoices and expenses.

Cons

If you are new to the services business, this tool might initially seem overwhelming due to its configuration options. My advice is to start simple and gradually explore the tools capabilities. Working like this will surely help you a lot and you will thank me later on.

“Ease of Use blows away competition

Pros

When it comes to products like this, ease of use is essential. This type of software often frustrates users because it's essential but the experience is usually unpleasant. It seems like Ruddr took advantage of new technology to design the experience exactly as it should be. The reporting functionality is also a huge asset.

Cons

Integrating the software wasn't difficult but it's worth mentioning that our company has fewer than 500 full-time employees.

“Great reporting, time tracking can be easier

Pros

Our account team needed better reporting on the usage and efficiency of our creative teams and Ruddr seems to excel in reporting and providing effective dashboards compared to the competitors we evaluated.

Cons

Our employees find it a bit challenging to track their time easily. After using Harvest for years, our team misses the toolbar feature they had for quick time tracking. We are eagerly awaiting a similar feature from Ruddr.

“Great product and service

Pros

Ruddr fulfilled over 95% of our desired functionality without requiring any customization or workarounds for employee time entry and invoicing.

Cons

There were a few crucial items regarding timesheets and invoicing that were initially missing but Ruddr has been highly responsive to our needs.

“Ruddr Review (The ABM Agency)

Pros

It's user-friendly, relatively intuitive and the product support has been exceptional in helping our larger team get up to speed during the onboarding process.

Cons

Ruddr lacks some quality of life type features and functionalities that would greatly enhance the overall experience. Specifically, there are areas where filling out timesheets and creating similar products or tasks could be more efficient. Additionally, Ruddr's ability to assign different approvers for specific employees timesheets or based on clients or projects is severely lacking. This should be a standard feature, as multiple individuals might need to approve timesheets. It's crucial to incorporate the ability to assign approvers based on employees and projects/tasks as soon as possible.

“Simple with QuickBooks

Pros

It's simple to operate and I love that it connects with QuickBooks!

Cons

Initial setup required some problem-solving but the help team was always ready and addressed every issue immediately.

“Easy time copying

Pros

I like that you can copy the time entries from the prior week. This function greatly reduces the time it takes to fill out my timesheet.

Cons

I'm not certain. I get the sense there are many tools within the platform that I don't take advantage of.

“simple billing!!

Pros

The program is very simple. The bills it creates are exactly what we require for our clients.

Cons

We had a few ideas for modifications and the team addressed them right away. They are fast to make changes and really listen to their clients about what new features would be helpful.

“fast decimal time logging

Pros

I like that I can log my work time by just typing a decimal number. For instance if I worked for four and a half hours, I just type 4.5. The platform is fast, simple to use and so logical that I learned the core functions I need for my job in about half an hour.

Cons

Just a minor point I wish some of the text was a darker color so it would be easier to read quickly.

“Great task organization

Pros

Appreciate how I can organize my work by client, then by project and then by specific task while tracking my time. I also love the connection with QuickBooks Online for creating bills and recording payments easily.

Cons

I haven't faced any problems with the program.

“Best PSA software

Pros

The user experience (UX) and integration with QuickBooks were game-changers for my small business. Everything is intuitive and works seamlessly.

Cons

Ruddr seems to be rapidly expanding its platform. Based on their support emails, they are consistently adding new features. I've personally requested a few specific enhancements and they are already in the development pipeline. So no complaints!

“Fabulous software for very low price

Pros

I really like the ability to track both hourly and fixed-fee projects. The ease of use is impressive. Also I can create clients, projects, and budgets with just a few clicks. There's even a timer if I want to track my time by starting and stopping the clock.

Cons

So far, I have no complaints! Although, I do wish they also provided accounting software. I'd definitely use that too!

“An intuitive and nimble PSA

Pros

Ruddr has raised the bar for PSA software with its modern and fresh interface. It offers all the essential features for logging time entries and billing customers.

Cons

There's not much to dislike about it. The software has recently launched, so I'm confident that additional expected features will be rolled out over time to complete the solution, such as integrations and advanced reporting.

“Awesome UX and Slack Integration

Pros

Over the years, our agency has tried various time and expense trackers, but most of them had clunky user experiences. Basic time trackers also lacked the comprehensive information I needed to run my business. What sets Ruddr apart is: 1) the super clean and straightforward user experience; 2) the superior Slack integration compared to other PSA products I tested; 3) not having to pay for non-billable users; and 4) the reports and metrics that surpass those of basic time and expense trackers.

Cons

It would be beneficial to have more integrations with modern SaaS products. Currently, I use the Slack and QuickBooks integrations, which work great. However, I would love to integrate with a few more products that my team uses on a daily basis.