David
IT, 1-10 employees
Less than 6 months
“An intuitive and nimble PSA”
Pros
Ruddr has raised the bar for PSA software with its modern and fresh interface. It offers all the essential features for logging time entries and billing customers.
Cons
There's not much to dislike about it. The software has recently launched, so I'm confident that additional expected features will be rolled out over time to complete the solution, such as integrations and advanced reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mike
Marketing, 1-10 employees
Less than 6 months
“Awesome UX and Slack Integration”
Pros
Over the years, our agency has tried various time and expense trackers, but most of them had clunky user experiences. Basic time trackers also lacked the comprehensive information I needed to run my business. What sets Ruddr apart is: 1) the super clean and straightforward user experience; 2) the superior Slack integration compared to other PSA products I tested; 3) not having to pay for non-billable users; and 4) the reports and metrics that surpass those of basic time and expense trackers.
Cons
It would be beneficial to have more integrations with modern SaaS products. Currently, I use the Slack and QuickBooks integrations, which work great. However, I would love to integrate with a few more products that my team uses on a daily basis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10