Total 45 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

49%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

PS

Patrick S.

Not Specified, N/A employees

Less than 6 months

3.0
March 2018

Not ideal for every email

Pros

Turning work emails into something that feels more like replying to an iMessage on your phone is a pretty cool concept and it delivers on that idea exactly as advertised. It can definitely make responding feel more enjoyable and a lot less stressful.

Cons

Plenty of my work emails just don't really suit the kind of quick, text-style replies this is built around. On top of that, reading emails with HTML images wasn't handled very well either.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

NK

Nick K.

Not Specified, N/A employees

Less than 6 months

5.0
February 2018

Easy to navigate

Pros

Getting around the app is simple and it's been a really great tool to use. Emails come through quickly and being able to read them in conversation threads is something I really appreciate. The support team has also been excellent.

Cons

One thing I'd still like is the option to adjust the font size while reading emails or at least zoom in because sometimes the text feels a bit too small.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BH

Bill H.

Not Specified, N/A employees

Free Trial

5.0
January 2018

Chat-style messaging

Pros

The chat-style email layout is a big plus for me. It feels fast, simple and very natural to use. I also really enjoy being able to see when other people are actively responding to my messages.

Cons

My only downside right now is that it's still web-based. I'm definitely hoping there will be a Mac app available in the future.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LM

Laetitia M.

Not Specified, N/A employees

More than a year

5.0
January 2018

Smart inbox organization

Pros

One thing that really won me over was typing into the help box and getting a reply right away. That was a huge eye-opener. It also does an excellent job of sorting emails into priority and everything else without any hassle. Another big advantage is how it groups all messages from the same person or company together which makes it possible to delete them all at once instead of going through them one by one. That's easily the biggest benefit of this app.

Cons

Nothing to mention here.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

Less than a year

4.0
January 2018

Built for productivity

Pros

Hands down, this has the best email triage functionality I've ever used. It's packed with lots of little time-saving touches and the features are designed in a really smart way to help you quickly track down the exact information you need. The built-in instant messaging is also a big plus.

Cons

The interface feels a bit different from standard email clients so there's definitely a learning curve at first. That said, once you get used to it, it becomes hard to go back especially since I still keep discovering hidden features I didn't notice before. The only real thing missing right now is a desktop version although it's already in development.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9