
Tick Software Reviews
Total 51 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars51%
4
Stars43%
3
Stars4%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mar�a A.
Architecture & Planning, 101-500 employees
“Recommended!
Pros
It is pretty easy to handle and the price is great for what it provides.
Cons
I haven't had any problems so far and I recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
syed zaheer abbas r.
Insurance, 500+ employees
“simple solution for effective time management
Pros
What I like most is that it's an easy to manage software for handling my time effectively.
Cons
There's nothing I dislike, it's the best software and I really enjoy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chriso n.
Graphic Design, 1-10 employees
“Fast speed
Pros
I find the app very easy to use and it loads really quick.
Cons
At the moment I don't have any issues. Maybe I'll notice things to improve in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nuria
Marketing and Advertising, 51-100 employees
“Has all the tools i need
Pros
This is the most practical and user-friendly time-tracking software I've used. It includes all the tools I need to better organise my daily work and stay on top of tasks.
Cons
My main issue is the limited reporting capabilities which makes it hard to generate the in-depth reports I sometimes need.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Chitrang
Telecommunications, 11-50 employees
“allows me to reallocate resources when needed
Pros
It makes tracking time and managing projects very simple. As a project lead I can easily keep tabs on my teammates' progress and reallocate resources when needed. I also use it daily to schedule tasks and monitor who's doing what which keeps the workflow clear and on track.
Cons
I think the interface could use some polishing. It doesn't scale well for very large teams or complex projects. I experienced a few inconsistencies when trying to manage many people. Overall though I still consider it a solid piece of software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
manish k.
Computer & Network Security, 500+ employees
“Good value for money
Pros
I found it to be great value for money, very simple to use and the processing performance was quite solid.
Cons
My experience with the time tracking has been mostly positive but it's inconsistent. There are times when it works perfectly and other moments when it fails to behave reliably.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Information Technology and Services, 101-500 employees
“helpful for accurate budget estimates
Pros
I'm really impressed by how userfriendly it is. It makes tracking hours against my budget simple. The time card feature especially improves usability and helps me create much more accurate budget estimates.
Cons
For the price I think it's well worth it. I can't really point to any specific feature that I dislike or that feels unnecessary so it's been a solid purchase for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
LaToya B.
Higher Education, 500+ employees
“Reliable way of assigning tasks
Pros
Although I don't need graphic designers to be physically in the office or on campus to finish their work we still require a reliable way to assign projects (tasks), set the permitted time/hours for each assignment and include other relevant details. You can configure these settings for a single employee or for an entire graphic design team. Since my design group is fairly small this approach suits us well and functions effectively.
Cons
This strength is also its limitation. It performs really well for a small team but I wouldn't choose it for our larger groups because I can't connect it to the university-wide Workday system. In our workflow we rely on Trello and Zapier yet those tools don't automatically sync with timesheets so it doesn't fully fit into the way we track hours.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Kiyral L.
Hospitality, 1-10 employees
“Helps organize my work
Pros
It took me a short while to get comfortable with it because it unlocked a bunch of time-management features I hadn't realized I needed until I started using it. These days it helps me organize work with my team much better and has made me more efficient in the tasks I've assigned to staff, as well as clearer about what I expect of them and myself to accomplish within the timeframe required.
Cons
Right now I haven't run into any problems because I've only been using it for a few months. Should I face a limitation or need a feature I don't have I'll be sure to raise it but for the time being it's meeting my needs and doing what I rely on it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Omar K.
Medical Practice, 101-500 employees
“useful for evaluating project management
Pros
It is very helpful for evaluating our project management practices.
Cons
I wish the program provided far more customization when it comes to time tracking.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
syed f.
Food Production, 500+ employees
“Best tool i've ever used
Pros
Having worked at a number of startup companies, I always recommend Tick to them because it's an affordable, practical tool that simplifies payroll management, helps keep a close eye on expenses and supports business growth. It also records everyone's time in and time out which has been extremely helpful for us recently.
Cons
I honestly think this is one of the best apps available and I recommend it to every company I work with, truly the best of the best in my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandi
Hospitality, 51-100 employees
“Convenient reporting tools
Pros
I find the reporting tools pretty simple to handle.
Cons
When I'm not paying attention I often end up logging hours on the wrong day without realizing it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Melissa T.
Apparel & Fashion, 1-10 employees
“meets my needs
Pros
When I'm working, I can clock into the specific projects I'm handling at that exact time.
Cons
Honestly I can't really think of anything I dislike about Tickas it works well for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ramya A.
Media Production, 1-10 employees
“Handy custom report feature
Pros
Very user friendly and I can set a time budget for any project I'm working on which helps me see how I'm spending my hours. I also find the custom reporting tool really useful and convenient.
Cons
I don't like the monthly budget option. It confuses me and I wish it were simplified with clearer, more relevant details so I could understand and use it better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Design, 1-10 employees
“Uncomplicated features
Pros
The features make sense and are uncomplicated. The app includes a bunch of handy shortcuts that speed up my project progress.
Cons
I feel the interface could use a refresh, a more modern visual design would make it more appealing and easier for lots of people to love.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Ken
Design, 1-10 employees
“A bit too costly
Pros
At first I appreciated that it was among the few Mac-native time-tracking apps available and it did its job reliably. The little time-tracking widget in particular made it much easier for me to stay on top of that tedious chore.
Cons
Ended up feeling it was somewhat expensive and lacked features so I discovered other options that provided more functionality while costing less.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
muhammad a.
Design, 1-10 employees
“Works well for me (most of the time)
Pros
I've found many positive aspects to this software. Its reliable, feature-rich and thoughtfully designed. It runs very smoothly in my daily use without lag or glitches so overall I consider this a really good product that delivers consistently and makes my work more efficient. It's become a trusted part of my toolkit.
Cons
On the downside I face a few ridiculous issues that create problems for me. It sometimes doesn't behave the way I expected and that has been quite frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Jahanzeb H.
Consumer Electronics, 500+ employees
“Comes with a 30-day trial
Pros
What I appreciate most is how easy it is to use. With a single click I can monitor how my tasks are progressing smoothly. The service also includes a 30-day free trial and hooks into Basecamp plus several other related apps.
Cons
it handles simple task tracking well but it's missing many features you'd expect in a full-fledged task management tool. I also find the reporting capabilities need work and could be significantly better.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Anonymous
Music, 1-10 employees
“accessible through cell phone
Pros
I can access it easily from my mobile devices so I'm able to log and monitor my time even when I'm working away from my desk. The non-billable hours feature also helps me keep an eye on how much time I spend on breaks to boost my efficiency.
Cons
I don't find the UI especially attractive. Its windowed layout feels bulky and the muted and the uninspired color palette makes it look somewhat unprofessional. Fortunately its core functionality is solid so the visual shortcomings aren't deal-breakers for me.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Christian O.
Health, Wellness and Fitness, 1-10 employees
“smooth Basecamp integration
Pros
Actually I find the interface very simple and it makes working toward my goals feel interactive and even rewarding. Plus I appreciate the smooth Basecamp integration.
Cons
I'm paying a bit more than I expected for the features I get and on top of that the mobile app crashes or behaves glitchily on my phone.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7