softwareTick Software Reviews
4 Reviews
Overall Rating
4.3
4 Reviews
Rating Distribution
5
(1)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
4 Reviews
Rating Distribution
5
(1)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Outstanding visual elements with easy reporting capabilities.
Outstanding visual elements with easy reporting capabilities.
Pros
Tick is extremely modern and has the most amazing UI ever! We all appreciate how easy it is to use and love the experience. We can have multiple timers on running multiple devices in perfect harmony. The easy reports provide us with fast views of our essential data, and the CSV export allows us to dump data rapidly into Excel for more extensive analysis as needed. The low cost of unlimited users allows us to install Tick throughout our organization without breaking the bank. It is a great solution overall.
Cons
We use Tick to manage all our clients and their respective projects, but that can be a bit limiting regarding what can be done with the software. It requires careful planning, which adds a bit extra time, but ultimately, it plays out in our favor. Ticks versatility would be enhanced if it could be grouped with a project at the sub-project or work pack level. The permissions structure (essentially, Admin with access to everything everywhere or User with only personal timesheet access) is adequate. However, there are some circumstances where a "team leader" type role would be far superior.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Angel
Information Services, 51-200 employees employees
Mar 02, 2023
Smart software that breaks down tasks into subcategories to track time.
Smart software that breaks down tasks into subcategories to track time.
Pros
There are many reasons to like this software, but one of the major ones is that Tick allows you to monitor time to projects by breaking it down into as many subcategories as you need to cover all aspects of that project. You can examine a time breakdown and ensure you allocate the appropriate time to each day/week/project. It also allows you to create time budgets that you can track. It has made my working experience so pleasant that work does not annoy me as much as it used to before Tick.
Cons
The reporting tool can be extremely time-consuming, and it drives you mad when you have a huge workload. I wish it would automatically export to Excel or a spreadsheet format rather than a long list, as it will reduce the overall time spent getting one task done. It will also build a "shortcut" menu based on your recent entries, so you dont have to wade through all the projects/tasks to find the one you need to enter time into. However, I wish the shortcut menu could be customized how I want rather than auto-generated.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Robert
Media Production, 51-200 employees employees
Feb 22, 2023
Not the best but still better than most of the competition
Not the best but still better than most of the competition
Pros
I can keep track of time spent on projects, divided down into as many sub-categories as I want since I want to cover each and every aspect of that project. It also allows us to quickly check how our time is being spent and make sure we’re allocating the proper amount of time to each day, week, and project. I also use it to define time budgets that can be monitored.
Cons
Reporting is the one feature that breaks the experience for me. I wish Tick would automatically convert to Excel or basically a spreadsheet-like document, as opposed to a long list. There’s a handy shortcut menu to help but it is automatically generated with no way to customize it.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Megan B
Media Production, 51-200 Employees employees
Feb 07, 2023
Very convenient to use.
Very convenient to use.
Pros
I have utilized Tick in various jobs and have a good grip. When I opened up my healthcare facility, Tick was the first software I implemented in my office, and it has been very convenient so far. The option to clock in and out from any location is especially convenient. I appreciate that I can note the difference between real examination times versus expected times and any extra time spent. It has a simple mobile style that’s fairly easy to follow and view, and it is also simple to use on a laptop.
Cons
Our internet connection is very spotty and has resulted in a lot of frustration for all my employees, resulting in a lot of time spent trying to boot up the app. It relies heavily on network strength, and the slightest dip in the connection quality means the app will stop working. Also, we must constantly stop to ensure our clock is loaded, which is inconvenient when in session with a patient. Compiling time to submit at the end of the week is also inconvenient, as it requires clicking through many menu panels.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Tess A.
Mental Health Care, 201-500 employees employees
Jan 10, 2023
Filters
Outstanding visual elements with easy reporting capabilities.
Outstanding visual elements with easy reporting capabilities.
Pros
Tick is extremely modern and has the most amazing UI ever! We all appreciate how easy it is to use and love the experience. We can have multiple timers on running multiple devices in perfect harmony. The easy reports provide us with fast views of our essential data, and the CSV export allows us to dump data rapidly into Excel for more extensive analysis as needed. The low cost of unlimited users allows us to install Tick throughout our organization without breaking the bank. It is a great solution overall.
Cons
We use Tick to manage all our clients and their respective projects, but that can be a bit limiting regarding what can be done with the software. It requires careful planning, which adds a bit extra time, but ultimately, it plays out in our favor. Ticks versatility would be enhanced if it could be grouped with a project at the sub-project or work pack level. The permissions structure (essentially, Admin with access to everything everywhere or User with only personal timesheet access) is adequate. However, there are some circumstances where a "team leader" type role would be far superior.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Angel
Information Services, 51-200 employees employees
Mar 02, 2023
Smart software that breaks down tasks into subcategories to track time.
Smart software that breaks down tasks into subcategories to track time.
Pros
There are many reasons to like this software, but one of the major ones is that Tick allows you to monitor time to projects by breaking it down into as many subcategories as you need to cover all aspects of that project. You can examine a time breakdown and ensure you allocate the appropriate time to each day/week/project. It also allows you to create time budgets that you can track. It has made my working experience so pleasant that work does not annoy me as much as it used to before Tick.
Cons
The reporting tool can be extremely time-consuming, and it drives you mad when you have a huge workload. I wish it would automatically export to Excel or a spreadsheet format rather than a long list, as it will reduce the overall time spent getting one task done. It will also build a "shortcut" menu based on your recent entries, so you dont have to wade through all the projects/tasks to find the one you need to enter time into. However, I wish the shortcut menu could be customized how I want rather than auto-generated.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Robert
Media Production, 51-200 employees employees
Feb 22, 2023
Not the best but still better than most of the competition
Not the best but still better than most of the competition
Pros
I can keep track of time spent on projects, divided down into as many sub-categories as I want since I want to cover each and every aspect of that project. It also allows us to quickly check how our time is being spent and make sure we’re allocating the proper amount of time to each day, week, and project. I also use it to define time budgets that can be monitored.
Cons
Reporting is the one feature that breaks the experience for me. I wish Tick would automatically convert to Excel or basically a spreadsheet-like document, as opposed to a long list. There’s a handy shortcut menu to help but it is automatically generated with no way to customize it.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Megan B
Media Production, 51-200 Employees employees
Feb 07, 2023
Very convenient to use.
Very convenient to use.
Pros
I have utilized Tick in various jobs and have a good grip. When I opened up my healthcare facility, Tick was the first software I implemented in my office, and it has been very convenient so far. The option to clock in and out from any location is especially convenient. I appreciate that I can note the difference between real examination times versus expected times and any extra time spent. It has a simple mobile style that’s fairly easy to follow and view, and it is also simple to use on a laptop.
Cons
Our internet connection is very spotty and has resulted in a lot of frustration for all my employees, resulting in a lot of time spent trying to boot up the app. It relies heavily on network strength, and the slightest dip in the connection quality means the app will stop working. Also, we must constantly stop to ensure our clock is loaded, which is inconvenient when in session with a patient. Compiling time to submit at the end of the week is also inconvenient, as it requires clicking through many menu panels.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Tess A.
Mental Health Care, 201-500 employees employees
Jan 10, 2023