Toggl Track Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars24%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Karen M.
Publishing, 1-10 employees
More than a year
“Simple task timing and summaries
Pros
Being able to set a timer with a single touch and later receive clear summaries helps me delegate editorial tasks without needing to micromanage the team.
Cons
I get frustrated by the occasional sync glitches. I also find the advanced permission settings too limiting when I need to manage different editor roles on a project
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Nick C.
Banking, 500+ employees
More than a year
“Flexible project organization
Pros
The flexibility this tool provides really helps me, making it easy to add or remove items as needed to keep projects organized and moving forward.
Cons
There were occasions when the app crashed which sometimes added stress to my workday.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Mel P.
Entertainment, 1-10 employees
Less than a year
“Very simple tool :)
Pros
The interface feels incredibly user-friendly to me and very simple to navigate. After trying several other tracking apps, this one clearly stood out as the simplest and I also appreciate having a dedicated mobile app.
Cons
My biggest gripe is the Google Calendar sync, it's not feasible. I ended up having to rely on a third-party app just to get my tasks pushed to my Google Calendar and pulled back the other way. I'd love it if the tool could handle two-way calendar syncing natively so I wouldn't need extra services.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ricki T.
Marketing and Advertising, 1-10 employees
More than a year
“Easy client tracking and invoicing
Pros
What impressed me most is how user-friendly it is and how easily I can split work across multiple clients. I also like the reporting features which let me invoice weekly, bi-weekly, or monthly.
Cons
It's frustrating that assigning billable rates requires an extra paid upgrade. Since I work with several clients, I'd love for the pricing to be stored on each client's profile so I don't have to set it every time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Matt F.
Sports, 1-10 employees
Less than 6 months
“free plan covers core needs!
Pros
For my needs, the free tier covered everything required. I found it easy to use and it clearly showed where my time was going and which tasks I could stop doing or delegate.
Cons
There really wasn't anything I didn't like about it. Because I didn't require features for more complex tasks, this app did everything I needed, for simply keeping track of my time in an organized way, it's excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dakota L.
Internet, 1-10 employees
More than a year
“Generous free tier for freelancers
Pros
The free plan has been incredibly generous in my experience. I've relied on it for two years without hitting meaningful paywalls and it works perfectly for tracking client hours while freelancing. The layout feels simple to me, the timer starts with a single click and I'm genuinely surprised that only a few widgets require a paid plan since everything essential for time tracking and invoicing remains free.
Cons
The one improvement I'd make is adding extra reporting customization, particularly for power users who need deeper breakdowns. A few of the more advanced widgets are tucked behind the paid plan, though frankly those aren't critical for most freelancers. I would appreciate more options to tweak how reports appear for clients but it's a fairly minor gripe overall most of the time honestly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Inamari N.
Information Technology and Services, 11-50 employees
Free Trial
“Feature-rich with strong insights
Pros
this platform packs a broad assortment of tools and features, so it's nearly impossible not to discover something that fits my specific needs and requirements. I also find the data insights it delivers to be genuinely impressive.
Cons
When I tested the service during the trial period, my takeaway was that to really unlock its full value I had to move off the free tier and pay for an upgraded plan.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Obehi I.
Construction, 11-50 employees
More than a year
“Automatic time tracking efficiency
Pros
While I'm working, it automatically starts and stops on its own so I don't have to do anything which makes it very efficient at tracking my productivity.
Cons
Haven't run into any significant problems. This app has reliably tracked my time and, in my experience, stands out as an excellent tool for employee monitoring.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Gabrielle P.
Not Specified, 1-10 employees
More than a year
“Powerful free reporting tools
Pros
For me, this free tool is amazingly powerful. I can create almost any report I need without paying and I appreciate not being restricted by a fixed number of projects or tags. While there are a handful of capabilities reserved for the paid plan, they don't prevent me from recording my time quickly and effectively using the free tier. Overall, the limitations are minor compared to what the free version lets me do.
Cons
I've noticed the mobile app has far fewer features and I can't find a way to view the entire week's entries at once in the calendar on my phone.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ying C.
Biotechnology, 101-500 employees
More than a year
“Accurate offline time tracking
Pros
Manually logging project hours often invites mistakes that end up costing a lot. I rely on this app to record time on projects even when I'm offline, so I can make sure I pay precisely for the work completed. Thanks to it, I've also been able to monitor bugs and other issues as they happen which has been really helpful.
Cons
I've had an outstanding experience with this tool, I haven't noticed any real drawbacks, although it doesn't offer sophisticated customization features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Laurie D.
Human Resources, 11-50 employees
More than a year
“Detailed project reporting
Pros
Keeping tabs on multiple sources is easy for me and I can generate project-based reports with clear breakdowns of hours, people involved, collaborators and types of work.
Cons
At first I found the interface a little tough to learn and I have to enter all of a project's details before I'm allowed to add a title or start tracking information.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Ashley G.
Accounting, 1-10 employees
Free Trial
“Simple time logging options
Pros
The app feels easy to use, giving me several ways to log time by project, by week and more. It stays uncomplicated while still offering plenty of useful features for free.
Cons
the reporting in the free plan is quite basic, though it still lets me pull reports organized by project or by week.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Michele M.
Telecommunications, 500+ employees
More than a year
“Automated and error-free tracking
Pros
This tool automates the entire workflow of logging time across projects which helps me save time and reduce manual errors.
Cons
I haven't run into any intimidating issues when I'm using this tool to handle projects and log time across tasks.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ashish P.
E-Learning, 101-500 employees
More than a year
“Clear team and project visibility
Pros
From my perspective as a manager, this tool works well for both team leads and everyday users. I rely on it to oversee my team, including freelancers, track what projects they're working on, see where time is being spent and spot bottlenecks so improvements can be made. As a user, it feels simple to me and the customization options are a big plus.
Cons
Getting everything set up the first time was fairly time-consuming, particularly because there are so many tracking options to configure. I definitely noticed a learning curve. The reporting features and the data presentation still feel like they could be stronger. They've rolled out some updates over the last year or so but in my opinion it could be simplified further, especially to make life easier for managers.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jess M.
Accounting, 1-10 employees
More than a year
“Very simple and easy to learn
Pros
Using the tool felt incredibly easy to me and the simple interface meant I never struggled while learning how it works.
Cons
Honestly, there was nothing about this tool that bothered me, I had no trouble using or deploying it thanks to how easy it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hilary T.
Computer Software, 1-10 employees
Less than a year
“Attractive interface with strong reporting
Pros
The experience feels incredibly easy from my side, with an attractive interface and the ability to track both projects and clients. Strong reporting is included and I especially enjoy using the goals feature.
Cons
There are very few negatives, it runs smoothly and provides everything, and then some, that I would want from a time-tracking software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kat F.
Higher Education, 500+ employees
Free Trial
“Fast timers with easy syncing
Pros
What stands out to me is how simple and clean the interface is. Starting and stopping timers only takes seconds and everything stays perfectly synced across my desktop, phone and browser extensions.
Cons
For me, the main drawback is that entering time manually on a phone feels fiddly and since it doesn't offer great project-management features, I end up pairing it with a separate PM tool most of the time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Mason B.
Environmental Services, 1-10 employees
More than a year
“Simple task and client time tracking
Pros
Moving around the app feels easy for me and assigning clients or tasks to different time slots is simple. The built-in time clock that tracks progress while I work is consistently useful.
Cons
On the downside, I've been annoyed by the constant, repetitive notifications that come from role-based settings within the platform, for instance, when a user creates a client list and then abandons it, I keep receiving alerts for nine months straight warning the account is due to be deleted.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Kate Y.
Accounting, 1-10 employees
More than a year
“Free plan works for billing
Pros
For my workflow, the free plan covers exactly what I need and the app remains very easy to use. From my view, I can quickly check my project list and bill clients without any hassle.
Cons
Some recent updates have made the interface feel a bit bulky for how I work, though I expect those changes might actually help people who need more advanced tracking features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lincoln E.
Financial Services, 1-10 employees
Less than a year
“Easy and simple time tracking
Pros
Getting started with basic time tracking felt incredibly simple to me. Starting and stopping timers and adding labels to tasks all felt simple and easy to manage.
Cons
I noticed it became noticeably more complicated once I started trying to make sense of the project folders and the tasks organized inside those folders and when I tried to go back to correct labeling errors I had made, the process wasn't very clear and left me confused.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9