Total 4086 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Consumer Goods, N/A employees

More than a year

5.0
March 2018

flexible to use

Pros

The app is incredibly flexible which lets me set up cards and swim lanes however I need. I can organize a lane by person, priority, task and just about anything else that makes sense for the work. There really doesn't seem to be a limit to how much I can customize it to match the way I prefer to work.

Cons

I don't like that this tool's add-ons can get expensive if you need more than one power-up on a board. That said, they do add real value and I understand they have to support ongoing development somehow. :-)

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Higher Education, 500+ employees

More than a year

5.0
March 2018

We stay organized

Pros

One of the best parts about the software is that it's free while still offering a highly customizable setup. It works well for all kinds of needs, whether that's project management, task tracking or other workflows. The interface is excellent and our team relies on it to stay organized, monitor different tasks and projects and communicate about longer-term items.

Cons

At the moment, there really isn't anything I'd want this software to change. The free version already covers pretty much everything we need and it's reassuring to know there's a paid upgrade available if we ever want additional power-ups or add-ons. As our use of the app continues to grow, we may very well end up needing those extras in the near future. I've personally used the platform for years and only introduced it at work a few months ago.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RD

Richard Dawson

Computer Software, 51-100 employees

More than a year

5.0
March 2018

smart features

Pros

The platform feels like one of the most clever tools available right now. It keeps things simple to use while still being packed with useful features. The interface looks excellent and everything runs flawlessly without any problems.

Cons

Honestly, there is not much I dislike about the software. A few integrations could work better with the platform but that is not really something this tool itself can control.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 11-50 employees

More than a year

4.0
March 2018

My review

Pros

Being able to add checklists inside cards is one of my favorite parts. It's especially useful for recurring tasks since I can keep a "template card" and just clone it whenever it comes up again. It's a really practical way to apply agile-style organization to personal tasks without needing to pay for a subscription which is even better since it's free.

Cons

Something that would improve it is having a way to store cards for cloning or reuse without them showing up directly on the board. Right now I work around that by keeping a separate Template list on my board but a cleaner built-in option would be nicer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RD

Ryan Donahue

Not Specified, N/A employees

More than a year

5.0
March 2018

fast setup and reliable boards

Pros

Getting started with the app takes almost no time at all and before long it becomes useful for managing all kinds of tasks and workflows. The support team has also been excellent, very responsive and willing to help work through any issues. Its extra features make collaboration and workflow sharing better and threaded comments do a nice job of keeping discussions tied to the right tasks. Handling multiple boards for separate projects or teams is easy and switching between them is smooth. It's also convenient to move tasks across projects and teams and being able to share project boards with other people is another really helpful feature.

Cons

A downside with the app is that it can feel limited when it comes to visual organization. It works extremely well for certain use cases, like weekly workflows but it's less suited for situations that need advanced scheduling or workflows that aren't very linear such as sales funnels. Text formatting can also be a bit unaccessible at first although it's not too difficult to figure out once you spend some time with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

GPM

Gareth Phillips Mills

Not Specified, N/A employees

More than a year

5.0
March 2018

accessible task handoffs

Pros

One of the most useful parts is being able to move tasks from one team member's backlog to another without any trouble. Notifications keep everyone aware of what they need to work on and the drag and drop task cards are simple and just as accessible on mobile. Using checklists to split tasks into smaller steps was also essential since it helped other team members clearly understand everything that happened within each task.

Cons

I truly have no problems to highlight about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9