Total 4146 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Computer Software, 101-500 employees

More than a year

5.0

“Great variety of add-ons”

Pros

Trello is very easy to use and it's flexible enough to adjust each board to fit the needs of a specific business or project. There's also a wide range of add ons and automation features that make tracking and follow up much simpler.

Cons

When I click on linked cards the related card doesn't open in a new tab by default and that just irks me a little.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TE
Timothy Ernst

Insurance, 11-50 employees

More than a year

5.0

“visually clear interface”

Pros

This platform's biggest strength is how accessible and visually clear the interface is. Working in it is genuinely enjoyable because everything is neatly laid out and easy to understand right away. The project overview and time-tracking features are especially well done. They make planning and following up on tasks much simpler without forcing you through a long learning process. On top of that the modern design gives the whole tool an energizing feel that really helps with staying productive.

Cons

The notification system can get a little overwhelming. When I'm active across several projects the number of messages can pile up pretty quickly. Aside from that I don't really have any major changes in mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

EC
Etan Cahour

Computer Games, 1-10 employees

Less than a year

5.0

“Efficient working overall”

Pros

Trello is clear and efficient which is exactly what I needed. It lets me break tasks and goals into smaller steps and keep everything updated as progress is made.

Cons

I ran into some problems with notifications especially not getting alerts when a task was getting close to its deadline. It also doesn't let me add line breaks in the text.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NS
Nelson Silva

Mining & Metals, 1-10 employees

More than a year

5.0

“Shipment tracking on the go”

Pros

Running quarry operations with only six people means everybody needs visibility into what's moving and when. We set up a card for every shipment order and use columns to follow each extraction stage all the way to final delivery. Now the loader operators can just glance at their phones between runs instead of walking all the way back to the office.

Cons

Things get awkward when we need to track tonnage or assign several trucks to a single delivery because the checklist setup feels clumsy. We end up repeating the same vehicle numbers in the card titles and descriptions since there isn't a proper field for recurring transport details that we need to filter later.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JM
Justin Menkveld

Information Technology and Services, 11-50 employees

More than a year

5.0

“Fast loading”

Pros

Sitting on my couch with my laptop cooking my knees and the fan sounding like it's about to take off, I'm still surprised Trello hasn't wrecked my day. It's actually pretty impressive that the boards load all at once without freezing for a change. My lists look decent too and the customer support has been good.

Cons

When I have too many cards open it just falls apart. And though boards load smoothly and dont freeze up, when I'm trying to drag a label on my phone THAT makes the whole app freeze up and I usually have to force close it which is seriously irritating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

GS
Giovanni Stella

Internet, 1-10 employees

Less than 6 months

4.0

“perfect for exam prep”

Pros

The column-based Kanban system is incredibly convenient. I used it this year to handle the huge amount of studying for my final exams. I set up separate lists for the Latin translations I had to work on and the Italian literature units, from Leopardi to Verga, then moved each card from "To do" to "Reviewing" and finally to "Completed." Dragging cards across the board is oddly satisfying and gives you an instant sense of where you are in the overall plan. The mobile app is also very fast so it's really handy for checking off checklist items quickly or adding a reminder wherever you are.

Cons

Of course the free version does have limits if you need more advanced features. Calendar views and progress charts similar to Gantt diagrams are locked behind the paid plan along with some of the more complex automations. The default email notifications are also way too aggressive so it's worth turning them off in the settings right away.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

HB
Hayden Bauer

Construction, 101-500 employees

More than a year

4.0

“reliable boards”

Pros

Dragging cards across the board works reliably which surprised me first time I used it (in a good way). I can move them from one column to another and they stay exactly where I place them instead of vanishing or glitching out. The whole digital board setup is also very simple to use.

Cons

Their mobile app keeps logging me out right after I sign in especially when I'm on a crowded bus. Text formatting in the app also seems to lag which makes using it a bit frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

7

JH
Jordan Heilhecker

Gambling & Casinos, 11-50 employees

More than a year

5.0

“adapts to any workflow”

Pros

Getting my team started with Trello took almost no effort since there was basically no learning curve or need for training. We also use it across different workflows and it's flexible enough to adapt to each one really efficiently.

Cons

It has been performing really well for us and I honestly don't have any negative points to mention about the platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HAM
Hamza Al Madani

Information Technology and Services, 11-50 employees

More than a year

5.0

“Highly visual interface”

Pros

This has been really useful for managing projects, assigning tasks, tracking progress and keeping my whole team aligned. Creating cards is simple which makes organizing projects from anywhere at any time very convenient. It also connects smoothly with tools like Google Drive and Dropbox so sharing files is quick and easy. The interface is highly visual too with excellent boards and cards that make it clear what needs to be done and which tasks should be prioritized.

Cons

The card customization feels a bit limited. Having more label options and improved ways to sort tasks would make each card more detailed and specific.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

HJ
Hayley Jacobs

Financial Services, 500+ employees

More than a year

5.0

“Smart automation saves time”

Pros

Trello works really well for simple project tracking and its smart automation helps me save time while keeping everything organized.

Cons

It can start to feel cluttered on larger projects and it doesn't offer the advanced reporting needed for more detailed insights.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

FA
Furkan Arca

Design, 1-10 employees

More than a year

4.0

“structured project tracking”

Pros

One of the best things about Trello is how fast a team can pick it up and start working with it. We use it across a few project teams to run Kanban boards follow tasks and keep everyone on the same page about what is currently in progress finished or waiting on the next step. The combination of cards lists labels checklists and due dates is simple and flexible enough to support very different ways of working. It gives project tracking a clear visual structure and helps the whole team stay productive without adding extra complexity.

Cons

When a board gets very large it can start to feel a bit crowded with too many cards lists and people involved. At that stage keeping everything organized takes some discipline. More advanced workflows can also rely on automation or extra features but for how I usually work in it those limitations are fairly minor.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

LN
Lisa Ntayiya

Computer Software, 1-10 employees

More than a year

5.0

“Facilitates team collabs”

Pros

I've been using Trello for project management for years, going all the way back to my internship days. Team collaboration has always been one of the best parts and I really appreciate how simple it is to create tasks and watch them move from one stage to the next until everything is completed.

Cons

One thing I'd love to see is more personalization so the system can better match the specific needs of each business whether it's for software projects or other kinds of work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DM
Davis Mann

Mechanical or Industrial Engineering, 500+ employees

More than a year

4.0

“Productivity booster”

Pros

Using Trello is effortless and that is probably its biggest strength. The board and card layout is simple to understand and shifting tasks from one stage to another makes progress very visible. It also improved our productivity since the whole team had one clear place to look instead of digging through emails. For a smaller team I think it fits especially well.

Cons

When the number of cards grows or the projects become more complex the boards can start to feel cluttered. The reporting features are fairly basic too so it is not the right option if you need detailed management-level reports or want to track many projects together.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Education Management, 101-500 employees

More than a year

4.0

“Convenient color-coded boards”

Pros

Trello is a simple tool for staying organized and keeping notes in one place. The option to color-code the board makes it even better for sorting and organizing notes clearly.

Cons

I wish moving notes around on the board was better. It would make collaboration more efficient when working on notes with someone else in Trello.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

JD
Jacalyn Dunn

Leisure Travel & Tourism, 11-50 employees

More than a year

4.0

“better organized tracking”

Pros

Color coding was especially helpful to us for tracking different departments. It made it much simpler to understand what was happening at a glance without needing to dig through everything.

Cons

Once you have a lot of boards and cards things can start to feel a bit cluttered so finding exactly what you need may take some time.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

ANJ
Ana Nascimento Jardim

Apparel & Fashion, 1-10 employees

More than a year

4.0

“Easy full production visibility”

Pros

Running 12 to 15 orders a week through cutting, printing and packing is much easier to manage now. Before Trello, I was wasting around 20% of every morning digging through WhatsApp chats and handwritten notes just to figure out where things stood. Now I just open a single board and can instantly see where each batch is in the process. The premium plan costs me R$21 a month and it basically covered itself in the first week after I spotted a delayed screen print order two days before it became a bigger problem.

Cons

On the mobile app moving a card from one column to another takes three taps and that starts to feel tiresome fast when I'm on the production floor marking completed pieces. I'd also happily pay more if there were a real inventory counter built directly into the cards because entering numbers in the description field every single time is not a good workaround.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

NY
Nikitha Yalavarthi

Computer Software, 101-500 employees

More than a year

4.0

“For staying organized”

Pros

Because of the boards lists and cards I find organizing tasks and projects to be really simple. Project tracking is especially helpful for managing assignments personal projects deadlines and the progress of different tasks. Features like boards checklists labels due dates and notifications give me plenty of ways to keep work organized. It also helps with productivity since I can clearly see what still needs to be done and what I have already completed. Overall it offers solid value for money for students who want a simple tool to organize projects and tasks.

Cons

A few of the more advanced features and customization options are locked behind a paid plan which can make the value for money feel lower if someone only needs basic project management. Automation is useful for repetitive work but some of those capabilities can feel limited unless you spend time setting them up or rely on extra features. I also cannot say much about customer support since I have rarely needed to contact them. Another downside is that large boards can become harder to manage once they start filling up with too many cards and projects.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

SYM
Sadaf Yusuf Mistry

Education Management, 500+ employees

More than a year

5.0

“wide range of custom fields”

Pros

Intializing with Trello takes practically no training because the interface is so accessible. It also gives us plenty of flexibility with colored labels and custom fields which makes organizing work much easier. Also collaboration feels smooth thanks to real-time card comments that keep everyone aligned.

Cons

Built in reporting is still fairly limited when it comes to large scale analytics. It can also start to feel cluttered once you're trying to manage huge projects across multiple teams.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

SB
Stacie Browning

Information Technology and Services, 101-500 employees

More than a year

5.0

“Reliable month-end task tracking”

Pros

Trello helps me keep every month-end action and follow-up from slipping through the cracks. Assigning owners and due dates makes responsibilities clear for everyone and the checklists are especially useful for repeat work such as reconciliations and close-related tasks.

Cons

Because it isn't built specifically for accounting, financial reporting and controls still need to be handled in other software. Larger boards can also take a bit of work to keep organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

LM
Leidymar Morillo

Marketing and Advertising, 1-10 employees

More than a year

4.0

“pleasant Kanban setup”

Pros

In my opinion this software's biggest strength is its clear visual Kanban board setup. Creating custom columns for tasks that are waiting in progress or finished is very simple and moving cards between lists with drag and drop makes it really easy for me to follow project progress in work.

Cons

The free plan can feel a bit restrictive if you need more advanced automation or stronger integration with larger business tools. And when a project grows to hundreds of active cards the board can start to feel cluttered and a little overwhelming to move through quickly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

7