Total 1789 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

28%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

More than a year

4.0

Trello an awesome tracking and project management software

Pros

Trello prioritizes task tracking and collaboration.

Cons

Adding an instant messaging feature could greatly enhance the experience.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

A
Alysia

Wholesale, 11-50 employees

More than a year

5.0

Trello is Excellent for Task Management and Collaberation

Pros

Easy to use with great functionality including a search function and options to tag users.

Cons

More readily available online help resources would be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
tekla

Automotive, 11-50 employees

Less than 6 months

4.0

trollo is great

Pros

Trello's simplicity and ease of understanding are highly commendable.

Cons

It's disappointing that the mobile and web versions do not offer an equally good experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

P
Prachi

Information Technology and Services, 500+ employees

More than a year

5.0

Easy to use; quick to set up

Pros

Simple setup and usage excellent dashboard sharing and access management for different team members.

Cons

It would be beneficial to have a wider range of templates available for setting up different types of dashboards such as retro boards. Additionally stronger user authentication could address privacy concerns for certain organizations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Dario

Internet, 1-10 employees

More than a year

5.0

Trello saves task management!

Pros

Easy to use and keeps you focused on your tasks boosting productivity.

Cons

Nothing specific just the intuitive nature that comes with time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G
Gabriela

Translation and Localization, 1-10 employees

Less than a year

4.0

Delay in receiving notifications

Pros

The user-friendly interface and appealing display coupled with responsive support make it a pleasure to use.

Cons

There is a delay in receiving notifications.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

A
Ankit

Hospital & Health Care, 11-50 employees

More than a year

4.0

Great project management app

Pros

Even beginners find the project management features easy to use enhancing organizational agility and monitoring capabilities.

Cons

Integration with other applications could be slightly improved although it's already quite good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

M
Meghann

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Communication between departments in your organization have never been easier.

Pros

The feature that had the greatest impact on me and my team was the ease of separating projects/campaigns. From there we could assign tasks delegate them to specific staff or departments and provide status updates. Communication became effortless with the ability to comment and tag other team members for questions. Trello has made communication ridiculously easy compared to sending mundane emails.

Cons

Truly there isn't anything I disliked about this software. The only downside is that if not every team member uses it its usefulness may be limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N
Norman

Human Resources, 101-500 employees

More than a year

3.0

Good tool but needs updates

Pros

Convenient access and interactive user interface make for a pleasant experience.

Cons

Adding functionality for project scheduling management and improving access for multiple users is necessary.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Project Management tool for every beginner out there

Pros

It's incredibly user-friendly. Trello is like the ultimate project management tool that comes to mind for everyone. I haven't met a single person using a PM tool who hasn't considered Trello as their top choice.

Cons

Many important functions require payment but I understand. The free version is already suitable for simple tasks.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Very helpful and easy to use kanban tool!

Pros

Even for beginners or startups the free version of Trello proves to be incredibly useful for collaborating with your team. Upgrading provides additional options to automate tasks further enhancing its value.

Cons

As of now I haven't come across any noteworthy cons. However one noticeable difference compared to its competitors is the absence of certain Agile elements like task dependencies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
simona

Information Technology and Services, 500+ employees

More than a year

5.0

Perfect for teams that are working on a lot of things at once

Pros

Managing tasks becomes simple and straightforward with Trello. It effectively facilitates quick and organized discussions during team syncs even when team members are simultaneously working on different tasks.

Cons

I find that the cards themselves have an overwhelming number of options making it challenging to locate the specific one I need at times. For instance the option to 'move' the card within the card seems redundant since the entire UI is based on card movement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Loc

Writing and Editing, 500+ employees

Less than 6 months

5.0

Experience on Trello

Pros

It simplifies monitoring each step of the work process reducing communication time. Ideal for remote work across different time zones it enhances productivity and ensures timely task completion.

Cons

It's difficult to praise Trello without acknowledging that everything has its positive and negative aspects. However to this day I haven't discovered any downsides to Trello. It feels like a mission impossible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S
Suraj

Staffing and Recruiting, 500+ employees

More than a year

4.0

The best tool for project management "Trello"

Pros

The user interface of Trello is highly intuitive and easy to use. I've explored and enjoyed almost every feature with project tracking and task management being the standout. I've recommended it to peers and will continue to do so.

Cons

Overall it's the most fantastic tool I've ever used but there is room for improvement in terms of customer service.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

F
Fabricio

Information Technology and Services, 51-100 employees

More than a year

5.0

Ease of use is the key

Pros

Trello is the preferred choice for those new to project management or seeking to manage complex projects.

Cons

Certain features have bugs and occasionally performing actions in bulk becomes impossible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

J
Jacqueline

Retail, 1-10 employees

More than a year

5.0

Trello review

Pros

I derive great satisfaction from using Trello for several reasons primarily due to its user-friendliness and its effectiveness in keeping both myself and my colleagues on top of our daily tasks.

Cons

For our business integrating the software into our office was incredibly easy. My only suggestion would be to provide more customization options for the mobile app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V
Victoria

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

Great for Visual People

Pros

Trello is a visually appealing platform that offers a comprehensive view of projects for those who prefer visual planning and work methods.

Cons

I wish it offered more branching capabilities for projects to explore different directions. The relevance of this depends on the specific project being used.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

JJ
Jose J

Market Research, 1-10 employees

More than a year

4.0

A great team project and task management tool

Pros

Trello is an exceptionally user-friendly platform for project and task management. We utilize it to manage projects involving content creation for our online assets such as social networks and video channels. It also serves as a brainstorming tool for our team allowing us to organize ideas on different boards. We particularly value the progress tracking feature in Trello.

Cons

When Trello merged its platform with Atlassian the interface underwent changes requiring us to relearn how to use the collaboration platform. It wasn't a significant issue but we did face some initial challenges during the transition.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Excellent organizing tool

Pros

Remarkably simple to use and incredibly useful for project implementation and task completion.

Cons

The tool lacks integration with some other tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

M
Mai

Information Technology and Services, 51-100 employees

More than a year

4.0

Great product though there is still room for being even better

Pros

Smoothly moving cards around and the convenient card pop-up feature allow for easy editing without the need to navigate back to the previous page.

Cons

Setting up recurring tasks (tasks that need to be performed periodically) can be challenging since it's not straightforward to define the time period and frequency. Additionally real-time push notifications to alert me when a due time is approaching are not available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10