Total 4146 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

26%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
andrea

Hospitality, 11-50 employees

Less than 6 months

3.0

“Elaborate functionality”

Pros

Trello's concepts and ideas contribute to keeping team members on task, fostering clear communication and accountability.

Cons

The system boasts extensive functionality but may not be intuitive for the common user, requiring time to get up to speed. Task status reflection demands user effort, adding to the workload.

Rating Distribution

Ease of use

3

Value for money

10

Customer Support

10

Functionality

8

A
Anna

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Efficient daily task management”

Pros

Collaboration is simplified on Trello, allowing for easy note-sharing among team members working on different projects.

Cons

The table section can be a bit perplexing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

T
Tiana

Media Production, 500+ employees

Less than a year

5.0

“An absolute must for project management”

Pros

Trello seamlessly integrates into my team's workflow, proving easy to learn and use for project tracking. It provides an essential overview of daily projects.

Cons

Desired enhancements include more functionality within each card, such as the ability to upload tasks for automatic card population. Additional features like copying links within cards and inviting external users to "watch" cards would be beneficial. Integration with Frame.io for media production is also suggested.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D
Dianne

Computer Software, 101-500 employees

Less than 6 months

4.0

“Trello User”

Pros

As an intern elsewhere, Trello was appreciated for providing a dedicated space to track all tasks.

Cons

Deemed too simple with insufficient filters and options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Michael

Printing, 1-10 employees

Less than a year

5.0

“project management”

Pros

The process of effortlessly guiding projects through development stands out as a notable feature.

Cons

As of now, no drawbacks have been encountered; the software maintains its simplicity and directness.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rael

Architecture & Planning, 101-500 employees

Less than a year

5.0

“The best for orginice”

Pros

It stands as the most convenient means of access from any location.

Cons

This software offers limited free applications.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M
Mitchell

Information Technology and Services, 1-10 employees

Less than a year

5.0

“Great Task Management Platform”

Pros

Trello proves to be an exceptional and interactive tool, aiding in project management and ensuring everyone is on the same page.

Cons

Enhancements are required for the timeline and Gantt chart features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S
Shaheer

Information Technology and Services, 101-500 employees

Less than a year

4.0

“Good for Managing Small tasks”

Pros

Trello emerges as a suitable choice for teams not requiring native financial management features. Ideal for most project teams, it offers flexibility for various work styles and needs. The platform provides extensive support, including a knowledge base, support ticket forms, and phone support for paying customers. With over one hundred integrations, it has become a central hub for cross-team collaboration, with a swift onboarding process allowing immediate team joining upon sign-up.

Cons

Trello's notable limitation lies in its reporting and analytics capabilities. While card details can be exported, obtaining a comprehensive project progress overview without reports proves challenging. To bolster reporting, a paid power-up is available, enabling report creation and integration with various tools. Additional integrations encompass Slack channel attachments and calendar views, with the option to embed interactive boards in third-party applications.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

K
Katarzyna

Computer Software, 101-500 employees

3.0

“Great tool for beginners!”

Pros

I like Trello's user-friendly approach, allowing gradual exploration at one's own pace. It serves as an excellent tool for those new to project management or seeking productivity enhancement.

Cons

The absence of certain features impedes more advanced task management. However, being on a free trial restricted the experience with all features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

K
Kapil

Automotive, 500+ employees

More than a year

5.0

“Easy to use, multi-purpose, value for money & insightful software”

Pros

Trello's functionalities prove universally useful, seamless, and applicable to diverse business types.

Cons

The integration of software and deployment of use cases pose a slight challenge.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

“Trello Review”

Pros

The collaborative nature of Trello in the digital platform is commendable, fostering effective teamwork and aiding project management by keeping teams informed about teammates' activities.

Cons

Initial usage presented Trello as somewhat complex and challenging, requiring time to adapt. A more beginner-friendly functionality would enhance the user experience.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

4

A
Anonymous

Not Specified, 101-500 employees

More than a year

4.0

“Disruptive, paved The way to most modern project management tools”

Pros

Trello's ease of use remains a highlight, proving effective in diverse projects with teams of varying backgrounds, ages, and tech-savvy levels.

Cons

Without power-ups, Trello is overly simplistic, making it suboptimal based on team needs.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

4

Functionality

4

A
Alessandro

Mechanical or Industrial Engineering, 500+ employees

More than a year

4.0

“A neat and collaborative environment for your projects”

Pros

Trello, as a collaborative board-based environment for projects, excels in providing a well-organized working structure. It facilitates team creation, project division into boards, and efficient organization with lists and topics. The inclusion of priority settings and deadlines enhances the working environment. Additionally, features like member addition to cards in lists, tagging in descriptions or chat, and a chat forum for each card contribute to a comprehensive project management experience.

Cons

Uploading large files is restricted, though not a significant issue as Trello wasn't designed for that purpose. Overcoming this limitation involves sharing links from various drives. No video or voice calls are allowed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

4

M
Mariana

Writing and Editing, 1-10 employees

Less than a year

5.0

“Trello is a very practical tool to manage projects”

Pros

Trello simplifies group work, making it ideal for organizing activities and managing remote work tasks. Its individual use for personal task lists is noteworthy, and its cost-effectiveness compared to similar programs is advantageous, especially for users in Latin America.

Cons

No criticisms for Trello; the ability to post ideas and links facilitated work during quarantine.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

“Good but can improve”

Pros

Displaying tasks in Kanban form without additional configuration and the simple process of dragging tasks make Trello user-friendly.

Cons

Challenges exist in changing and deleting tasks, and there is a longing for reporting capabilities.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

R
Raquel

Graphic Design, 101-500 employees

Less than a year

5.0

“Essential to organize your projects”

Pros

Trello serves as a constant organizational tool, allowing users to easily track work progress with its user-friendly design.

Cons

The app is considered good and easy to use, providing significant help throughout the day without any identified negatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Hariharan

Information Services, 500+ employees

Less than a year

4.0

“Easy Tracking Tool”

Pros

Setting up a project tracking board on Trello is a breeze, facilitating daily progress reviews with lightweight, drag-and-drop functionality.

Cons

Improvement is needed in pulling reports and querying functionalities.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0

“Great Option That's Easy to Use”

Pros

Trello's task management and time tracking features stand out, streamlining workload management effectively.

Cons

No downsides have been discovered with this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Anastasia

Information Technology and Services, 1-10 employees

Less than a year

5.0

“Clear, fast and convenient”

Pros

Trello's multiplatform support, integration into operating systems, and compatibility with various services, along with its drag-and-drop functionality, configurable options, timely notifications, and affordable pricing plans, make it a versatile and accessible choice.

Cons

Lack of built-in messenger communication; reliance on a bot is necessary. Standard tools for text formatting on cards are insufficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

“Be close to yours projects”

Pros

With Trello, comprehensive project tracking is achievable at a glance on a single screen.

Cons

Enhancement could be made to Trello's front end, as it's deemed somewhat outdated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7