Triskell Reviews

Pros

Working with Triskell has been a very positive experience. Their team is attentive, responsive and always comes forward with useful suggestions. Also the solution itself is extremely flexible and can fit any type of organization, no matter its size. Once the architecture is properly understood, finding the right information becomes fast and easy too.

Cons

Because the solution is so adaptable, it's important to think things through carefully before making decisions, otherwise it can turn into something overly complex. Thankfully the team is always available to guide us and help prevent building structures that are too complicated.

Pros

Rather than being a one size fits all product, Triskell gives us the flexibility to configure the tool around all of our needs and adapt it as those needs evolve over time.

Cons

There is really only one downside and that is the admin module is fairly complex and not the most user friendly at first. That said it becomes more manageable as you get used to it.

Pros

I really like the ability to configure user functionalities and the different project perspectives available. The customer support is responsive and personalized.

Cons

I suggest considering the development of functionalities applicable at the task level.

Pros

Built around an Agile and fully cloud based approach, this solution offers a customized data model and a UI/UX designed to match business users expectations. Plus it connects quickly with an existing information system and nearly everything can be configured to fit specific needs.

Cons

Some configuration steps can get quite complex so it may require an administrator with strong technical expertise.

Pros

Triskell PPM feels like a real toolbox for gradually building a solution that matches the way the organization works and can keep evolving as processes mature. One of the biggest advantages is that the setup and adjustments can be handled internally, without needing to rely on an integrator every time something changes. Also it offers plenty of APIs and connectors which makes it much easier to integrate with the rest of the IT ecosystem.

Cons

Performance has improved over time but there is still room for further optimization.

Pros

it stands out for its quick implementation and ability to scale without difficulty, fitting our internal processes really well. Also its powerful configuration provides exceptional flexibility. A lot of the native features bring real value especially for improving project portfolio management and budget tracking. The configuration-based approach also makes it possible to roll out functionalities gradually and manage deployment changes more effectively.

Cons

Well it is not really a downside but the tool does rely heavily on proper configuration so the design phase needs to be handled in a structured and methodical way. So it is definitely advisable for admins to take the available training courses so they can build the level of expertise needed.

Pros

Being able to manage the software product we develop alongside the client projects we deliver has given us a full view of the entire portfolio without having to deal with duplicated information.

Cons

Task planning in the current Gantt version still has room for improvement although we have already been told that a new version is being developed.

Pros

One of the biggest strengths is how powerful the core concepts are especially when your teams are growing in maturity over time. It lets us adapt the implementation gradually instead of forcing everything into a complex setup from the start. Also it handles both project work and BAU activities really well so you can track day to day activity properly without having to bend the system like with many other tools, such as creating fake tasks just to log BAU time.

Cons

Even after using it for years and recommending it many times during consulting work, I still have not come across any major drawbacks worth pointing out.

Pros

Managing multiple portfolios in one place is a big plus and it handles different practices within the same environment really well. Plus being a true SaaS/cloud platform also takes a lot of the technical burden off the customer side which is a real advantage.

Cons

There still is not a dedicated mobile app even though the platform can be used through a browser on tablets.

Pros

the data security stood out to me mainly the option to encrypt everything. The interface also looks polished and can be fully customized to match exactly what you need. On top of that creating and updating screens is very simple and you can make changes without losing anything.

Cons

One thing to watch out for is user permissions. Like you really need to plan in advance how rights will be assigned in the solution because changing that later can be a bit complicated even if it is still possible.

Pros

We were able to configure the solution very quickly, with the first project portfolio setup completed in just 15 days. After that it could keep evolving in an agile way as new needs came up, without any additional cost.

Cons

Nothing to major to share as this tool is working fine for us!

Pros

Triskell mirrors the way a business actually works. Unlike a lot of tools on the market, the modules and objects you build are not forced into a complex Project model packed with unnecessary features. Each object or module can have its own functionality, its own lifecycle and its own attributes. I mean pretty much everything can be configured and adapted, from security and role management to creating objects and sub-objects without real limits, all the way to setting up an organization at scale. Overall it is capable of handling just about everything. Plus it really feels like the Swiss Army knife of PPM tools. Another big advantage is that everyone receives version upgrades at the same time. There is no product version fragmentation so everyone is working on the exact same product.

Cons

It covers a lot of ground but now and then it is a bit less capable than some market tools that are built for one very specific function.

Pros

It is a very adaptable product that works well across all of our project management needs.

Cons

There is nothing to complain about right now since the solution matches what we need.

Pros

Using Triskell has been very easy and the level of customization it offers is excellent. On top of that the tool itself feels very powerful and capable.

Cons

I am still trying to spot any real downsides but at this point I haven't come across anything notable.

Pros

Getting started with Triskell was easy and using it day to day has been just as simple. Communication is also fast and efficient and whenever an issue comes up, it gets resolved quickly.

Cons

One thing that still feels missing is more automation in the configuration process especially the ability to apply the same configuration rule to multiple objects at once.

Pros

Setting everything up is pretty easy and flexible and the platform is very user-friendly for both administrators and end users.

Cons

I have not run into any issues. Every module we've used has been simple and efficient.

Pros

Very user-friendly tool and it works really well for both IT teams and business users.

Cons

We still have not come across any issues even with a user base of around 1,100 people.

Pros

The database has been very reliable and it helped us move away from relying on multiple Excel files. Another big advantage is how flexible the tool is during development since it can be adapted to match our specific needs.

Cons

In the earlier versions of it, having to open each operation just to edit data made the tool more tedious for our users. That issue has since been resolved with the grid view editing feature.

Pros

The team is very supportive and it is easy to get in touch with them. Also the software is highly customizable and it keeps improving on a regular basis.

Cons

It relies on several editable asynchronous processes and that is a problem.

Pros

A configurable all in one approach that lets us introduce new features step by step without adding extra licensing costs is something I like the most.

Cons

Keeping track of licenses and adjusting them to match the different roles users may have can be challenging.