Telecommunications, 100-499 employees
“Great customer onboarding tool”
Pros
Quite simple to learn and great if you wanna organize your team efficiently. It offers transparency for any sort of issues for other users especially tracking issues.
Cons
My access on the platform using an android phone is very unstable. It ends up crashing most of the times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Information technology and Services, 1000+ employees
“Better than some more popular options”
Pros
I have tried so many form builders but the only one that has met my expectations is Userflow. I have created and distributed so many good looking surveys using it.
Cons
Free trial is available but almost none of the actually required features are available to test for free. They should give at least a few days worth of full feature trial.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Information technology and Services, 2-9 employees
“Finally, a working SaaS user onboarding”
Pros
We have given a complete overhaul to our onboarding thanks to Userflow. We even merged it with some buttons and links in our app so its basically a part of our product now.
Cons
Segment integration couldve been native otherwise its perfect.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information technology and Services, 10-49 employees
“Feature-rich and easy to launch”
Pros
The best feature is also the main one: the flow builder works great and we have several options to design the ways of the flow. Its almost like playing a game with its fun UI.
Cons
Some more customization options would have been appreciated especially in the widgets section.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Information technology and Services, 2-9 employees
“Powerful onboarding software”
Pros
This is the most advanced software I have ever used. It is so user friendly to setup complex user flows.
Cons
For a small company, this software is very expensive. But then, theres nothing out there in the market that is cheap nowadays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
