UserFlow streamlines in-app ours, checklists, and surveys creation using flow-builder and real-time analytics. While it has limited mobile accessibility its robust features empowers you to create exceptional onboarding experiences. UserFlow is scalable to your business size and is known for protecting user data well.

UserFlow Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What is UserFlow Software?

Overview

Developed by Userflow Technologies, the software focuses on providing users with an easy and intuitive experience while they are navigating any website or application. Utilizing advanced technology, the UserFlow platform provides marketers with the tools to plan user navigation ahead of time and quickly create paths for customers to take within a website or app, helping increase conversions and engagement. 

What is UserFlow Best for?

UserFlow software stands out from its competitors with its ability to provide sophisticated analytics. These analytics allow businesses to track how users engage with their sites or apps in real time. This information helps to determine areas that are performing well or require improvements. Furthermore, the software also offers detailed reports that provide businesses with invaluable insights into their customers' behavior—allowing marketers to gain an edge over other user journey analysis methods. 

UserFlow Pricing

The software has three UserFlow pricing plans. These include Startup, Pro, and Enterprise plans. The startup is the most affordable UserFlow cost at $200 per month when billed annually. In addition to unlimited flows, it offers features such as basic integrations and a resource center. Upgrade to the Pro plan for unlocking more software potential or the Enterprise plan for organization-wide benefits.  

UserFlow Integrations

In addition to building custom integrations, UserFlow allows connecting with the following applications: 

  • Zapier 
  • HubSpot 
  • Amplitude 
  • Heap 
  • LogRocket 
  • Rudderstack 
  • Mixpanel 
  • Segment 

Furthermore, users can stream the software-generated events into their product analytics provider.  

How does UserFlow Work?

UserFlow software helps streamline user/customer journeys and simplify navigation. You can easily plan your website's navigation ahead of time, ensuring a smooth user experience.   

You can get started with UserFlow project management software with the following simple steps: 

  • Create a UserFlow account 
  • Download the software onto your system 
  • Configure the settings to meet your individual needs 
  • Start tracking user behavior and events on your website or app

To obtain more insight into the software functionality, use the ‘Watch Demo’ button on this page. 

Who is UserFlow for?

UserFlow project management tool is suitable for marketers, entrepreneurs, web designers, developers, and product managers. It enables them to gain insights into how users interact with their website or app. They can quickly create paths for users within a website or app. The software is feasible for small to large enterprises.  

Is UserFlow Software Right for You?

The software is ideal for businesses of all sizes aiming to optimize their customer experience and drive better business results. It is feasible for startups and small businesses to deliver personalized experiences and measure user engagement with surveys and segmentation features.  

Given its ability to be scalable, UserFlow project management is also beneficial for large enterprises striving to gain more control over their user flows. The software enables them to deploy dynamic campaigns adaptable to changing customer needs. Additionally, the software offers powerful analytics capabilities that help organizations better understand how their users interact with their products and services. 

SOC Type 2 compliance protects user data and privacy. UserFlow also encrypts data both during transit and at rest. Meanwhile, it hosts data in the Google Cloud Platform for encrypted backups.  

UserFlow Features

UserFlow's flow-building feature is a powerful tool that enables users to create paths and visualize how users move through a website or app. The flow feature gives users the ability to quickly add, delete, and rearrange elements, allowing them to quickly plan as needed. It also allows users to hide or disable buttons which further facilitates personalization according to user’s preferences.

This feature provides a detailed view of user engagement on the website or app. It enables users to gain real-time insights into user behavior. This way, users can quickly identify areas of improvement to optimize their customer experience.

The Checklists feature in UserFlow software allows users to keep track of key metrics and quickly identify issues. Users can create checklists with customizable criteria and then assign tasks to team members, allowing them to stay on top of progress as they work towards their goals. The feature also enables users to easily analyze results over time, giving them the insights to optimize their user flows and maximize customer satisfaction.

UserFlow's personalized resource center is a powerful tool that helps users quickly find the resources they need. Users can search the knowledge base and access tailored content relevant to their business. It also provides a live-chat integration and guided tours. The personalized resource center also makes it easy for users to keep track of what they've learned and reference it again as needed. With this resource center, users can stay organized and informed as they build their user flow.

UserFlow allows users to easily collect feedback from their customers and gain actionable information for improvement. Users can create and send surveys with customizable questions, allowing them to target and resolve any issue in customer experience. With this feature, UserFlow users can ensure they are providing an optimal user experience and driving positive business results.

The segmentation feature allows users personalization to easily carve out customer segments based on their preferences, enabling them to target the right audience with the most relevant content. With this feature, users can build customized flows tailored to specific customer segments, helping them maximize their impact.

Pros and Cons of UserFlow

Pros

  • Scalable for organizations of various sizes.
  • Offers data protection.
  • Easy software implementation.

Cons

  • Limited accessibility from mobile.
  • Limited number of integrations.

UserFlow Pricing

Startup

eyeeye

View Price

What's Included

  • Unlimited Flows

  • Resource Center

  • Basic Integrations

  • 1 Checklist + 10 Launchers

  • 3,000 Monthly Active Users (MAUs)

  • 3 Team Members

Pro

eyeeye

View Price

What's Included

  • Startup Plan Features +

  • Unlimited Content

  • Surveys/NPS

  • No-code Event Tracking

  • Localization

  • Advanced Integrations

  • Company Profiles/Events

  • 10,000 MAUs

  • 5 Team Members

Enterprise

eyeeye

View Price

What's Included

  • Pro Plan Features +

  • Custom Limits

  • Single Sign-on (SSO)

  • Custom Contract

  • Security Questionnaire

  • Concierge Support

UserFlow Reviews

Overall Rating

4.4

5 Reviews

Rating Distribution

5

star

2

4

star

3

3

star

0

2

star

0

1

star

0

Jul 08, 2022

Great customer onboarding tool

Eva K.

Telecommunications

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Pros

Quite simple to learn and great if you wanna organize your team efficiently. It offers transparency for any sort of issues for other users especially tracking issues.

Cons

My access on the platform using an android phone is very unstable. It ends up crashing most of the times.

Jun 24, 2022

Better than some more popular options

Halimatun Z.

Information technology and Services

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Pros

I have tried so many form builders but the only one that has met my expectations is Userflow. I have created and distributed so many good looking surveys using it.

Cons

Free trial is available but almost none of the actually required features are available to test for free. They should give at least a few days worth of full feature trial.

Jun 19, 2022

Finally, a working SaaS user onboarding

Quentin D.

Information technology and Services

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Pros

We have given a complete overhaul to our onboarding thanks to Userflow. We even merged it with some buttons and links in our app so its basically a part of our product now.

Cons

Segment integration couldve been native otherwise its perfect.

Jun 11, 2022

Feature-rich and easy to launch

Matthew W.

Information technology and Services

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

Pros

The best feature is also the main one: the flow builder works great and we have several options to design the ways of the flow. Its almost like playing a game with its fun UI.

Cons

Some more customization options would have been appreciated especially in the widgets section.

Jun 06, 2022

Powerful onboarding software

David R.

Information technology and Services

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Pros

This is the most advanced software I have ever used. It is so user friendly to setup complex user flows.

Cons

For a small company, this software is very expensive. But then, theres nothing out there in the market that is cheap nowadays.

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