Vorex Reviews

Pros

This software is cheap on your pockets but works like an expensive one. Our planning and reporting on our company are very complicated, but it is now much easier because of this software. You will be able to see the results in a matter of time.

Cons

As for now, money-wise, I have not experienced any hardships with this software. I am looking forward to more updates and features.

Pros

It has been versatile enough that I can customize it to meet our unique and specific needs. It has helped our team to work together better and track reporting better. It has helped us become much more efficient.

Cons

There are very few issues... I just find that there are odd glitches every once in a while, but support has always helped to solve them.

Pros

The best thing about Vorex is that it takes care of everything on the business management or administration part and lets me concentrate on growing my business by focusing on sales and customers. It doesn't do everything that all those fancy tools do, but it is a perfect solution for people who need one tool for managing time, projects, expenses, billing, etc. It is one of the easiest tools to use, especially for people like me, who are not tech geeks. Their personalized demo lets you use the tool to the fullest and understand its capabilities totally before starting to pay. Vorex is easy on my pocket and does more than what it costs.

Cons

They do not support their product, and they will not stop charging my card when I request they do so! I urge you to run as far as you can from them!

Pros

I find Vorex easy to use, with a really great price point and lots of features.

Cons

I feel that some of the features lack more advanced workflows.

Pros

I like how Vorex has the capability to do everything in one spot. For example, Finance, Project Management, and CRM are huge. Not many softwares have these features.

Cons

There are too many steps to get anything accomplished. The 10-step process for invoices is too time-consuming. Project Management dates never work properly. The system is not streamlined compared to what I have seen on the market. I have also had a lot of problems with the software not working properly, like syncing to QuickBooks and the Project Management section.

Pros

Vorex is a full lead-to-cash system including CRM. The vendor is good.

Cons

Vorex was acquired and I am not sure about the new company. But it is worth it.

Pros

This was the absolute worst experience I have ever had with a software company. The software is absolute garbage and crashes CONSTANTLY! We were sending their "Tech Support" department daily videos of 404 NOT FOUND errors on almost every page of their software. They sold us a bill of goods and totally scammed us at every corner. Countless emails and phone calls to them went unreturned. Over a dozen emails requesting that they cancel our account were completely ignored. We filed a fraud claim with our bank and blocked them from continuing to charge us. What did they do? They changed their billing information and continued billing us three months later. Do not believe a word of the FAKE positive reviews on this site. The company is run by dishonest thieves who almost certainly wrote these other reviews themselves. Save yourself the trouble, expense, and grief of having to trial and cancel this software. They do not support their product and they will not stop charging your card when you request they do so! RUN AS FAR AS YOU CAN FROM THEM!

Cons

They lack some depth when it comes to more complex workflows, but for the money, it's a great buy.

Pros

The product at first seemed simple to use without a bunch of extra unneeded "features."

Cons

It was not ready. It was difficult for me to onboard, invoicing never worked, and QuickBooks integration seemed like vaporware. They have terrible business practices. I knew in a week this wasn't going to work, but they would not let me out of the 1-year contract. Other vendors are much easier to work with.

Pros

I like the simplicity, cost, and power of the data. We needed a sound time management system that could eventually be used for a more sophisticated project management system. We are a small firm (15 users) and up to now have not been very disciplined about project planning and reporting. The Vorex system will help us improve and be able to see the results quickly.

Cons

At this point, I have not experienced any negative elements. However, I am only three months into implementation.

Pros

Their team was friendly and seemed to understand what we needed.

Cons

Whenever I had to make changes on our invoices, trying to figure out where to make the changes in the software turned out to be a nightmare. My team and I always ended up calling their software guys, who then had to program it for us and get back to us with the changes. We finally gave up and went to a simple online billing system.

Pros

The product seemed to have all the features that I was looking for, especially that I could share projects amongst my team.

Cons

It is very expensive, and I will not be getting another yearly subscription because of the cost. It is not as intuitive as I thought it would be. When I asked what would happen if I did not like the software in the first week of using it, the Vorex person said, "Well, that wouldn't happen. I've never had this happen before," etc. I wasn't impressed. Nonetheless, I did purchase the software based on the demo.

Pros

Setup support is excellent, and Vorex is simple to use. It's perfect for a workforce in different locations. It's low cost and easy to add or delete users. We can restrict access for sensitive projects.

Cons

Since this is an internet-based platform, offline work is not possible for me.

Pros

It is a simple and effective system for consultants to track time, projects, and new opportunities in one system. It took less than a week to implement and have working for our team at Upstream Professionals Inc. The team at Vorex is very responsive to helping out with learning the system. I am so glad we found them.

Cons

There is little for me to dislike, some of the reporting out of the box is available, but I can also create a custom report.

Pros

I spent a good deal of time looking into Project Management/Time Tracking (Professional Services Automation Solution) for my business. I didn't want to make the mistake of picking the wrong solution and having to spend a lot of time switching to a different one, it was a big decision for our company. I finally picked Vorex, and my entire staff and I are very happy with that decision. To be fair, this is my take on Vorex PSA, it's very easy to use, yet robust! It's all native cloud-based, with nothing to install at all. I really like that it's cross-platform and cross-browser, working on our Apples, PCs, laptops, etc. It's comprehensive and natively integrated. In addition to PM and time tracking, if we want, we can utilize its built-in CRM system, as well as its Invoice. They have excellent customer support; these people love what they do! There are no contracts (true month-to-month), no setup fees, only monthly subscription. They include free training and ongoing support, and they gave us three free custom reports!

Cons

There's CRM functionality, though I find it a bit limited. The strongest component of the platform is probably Project Management, while the others are valuable and still useful.

Pros

I have been researching Project Management and Time & Attendance solutions for a while. Simplicity was a high priority for me, as I did not want my staff to spend too much time learning a new system. Vorex stood out as a winner in my opinion because it is very easy to use with intuitive screens and functions, has excellent customer support that is willing to talk you through any scenario or arrange for free demos, and has all the functions I need without the unnecessary and typical bells and whistles.

Cons

I have also had a lot of problems with the software not working properly, such as syncing to QuickBooks and the Project Management section.

Pros

I researched business plan templates online to help me write my business plan, and they were not unique enough for my business idea. LivePlan helped me think through my business strategy and take a sophisticated approach to writing the core components of my business plan, especially my financials. I appreciate the structure, flexibility, and built-in financial calculations that LivePlan provided.

Cons

I think they have terrible business practices.

Pros

I am a demanding business owner and want the best for my company. When I needed a Project Management solution that took care of my clients, projects, time tracking, expenses, and invoicing, I looked at many vendors. It seemed like every time I saw a potential solution, there was something I did not like (such as functionality, ease of use, or price). But when the Vorex staff personalized a demo for me, I was impressed. Here are my pros: very comprehensive with many useful modules that are simply not offered by many other vendors, superb customer support, very easy to use, low cost, free training, ongoing enhancements and new modules, and rapid installation.

Cons

So far, I have nothing to report here.