
Wiplist Reviews
Total 19 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars32%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Remzle Jefferson
Broadcast Media, 11-50 employees
Less than a year
“Smooth real-time updates
Pros
I love how it simplifies project management with real-time updates. It's so smooth and responsive, I can see progress instantly without constantly refreshing the page. It also has a fresh, modern feel that really sets it apart from other tools.
Cons
Yeah, it's definitely a unique system so the whole feel of it can be a little unfamiliar when you're starting out. The tricky part is there aren't really clear guides or built-in tutorials to walk you through it, so you kind of have to explore and figure things out on your own. It definitely makes the learning process take a bit longer than you'd expect
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Annabel
Marketing and Advertising, 11-50 employees
Less than 6 months
“User-friendly tool
Pros
I really appreciate how user-friendly it is and the flexibility to quickly find the exact information I need.
Cons
The reporting function has a bit of a learning curve and it took me some time to get comfortable with it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Chris
Marketing and Advertising, 1-10 employees
More than a year
“essential data for business insights
Pros
From the start, Wiplist was focused on managing our internal admin for all staff. As the MD, I rely on its data and reports to understand the business's rhythms and find ways to improve our results
Cons
At first, switching over from our old platform, Brief Case, was a real struggle. But after a few really helpful training sessions with the team, it became a complete non-issue for us
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andy
Design, 11-50 employees
More than a year
“Excellent interface!!
Pros
Wiplist is so easy to use, thanks to its fantastic interface. Getting started was simple and the reporting and time tracking features are excellent, they give us exactly what we need without any complication
Cons
I don't have anything negative to say, the product is both simple enough to use efficiently and detailed enough to use thoroughly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catherine
Entertainment, 11-50 employees
More than a year
“great multi-project tool
Pros
As a multi-functional tool, Wiplist lets our team effortlessly handle multiple projects like scheduling, cost tracking, estimating and timeline management are all easy and the reporting is fantastic for business insights.
Cons
We do run into a few bugs here and there, which is pretty understandable for a platform that's still growing. A feature I'd absolutely love is the ability to create digital callsheets. If they could link directly to our deal memos and purchase orders, it would let us track the crew on set and send live updates to everyone, kind of like how StudioBinder works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Renee
Graphic Design, 1-10 employees
More than a year
“Perfect for centralizing a solo business
Pros
It's perfect for me as a sole trader because I can manage all my projects, quotes and invoices in a single place.
Cons
I like to offer my regular clients special deals on certain products. While this tool does have a discount function, it's a bit clunky, I have to manually calculate the prices and then they don't even show up correctly on the final invoice. Another headache is with PayPal. Since Wiplist and PayPal calculate GST at different points in the process, the total on the Wiplist estimate never matches what the client actually pays through PayPal which creates confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sophie
Graphic Design, 1-10 employees
More than a year
“Highly recommended!!
Pros
Our 10-person design studio has relied on this tool for years and I highly recommend it for time tracking, estimating and invoicing.
Cons
I honestly don't have any complaints. The product hits a great balance, it's simple enough to be efficient but detailed enough to handle all our needs thoroughly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Design, 1-10 employees
More than a year
“Game-changing reports
Pros
The custom reporting for individual team members is a game-changer. It finally allowed us to ditch those time-consuming and error-prone spreadsheets.
Cons
We use a separate app for scheduling our projects right now. Wiplist has some of the same features but it's not quite as powerful for our workflow yet. The good news is, I hear they're working on improving that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dalida
Design, 11-50 employees
More than a year
“Great for tracking time and costs
Pros
It makes tracking time on jobs simple which helps me monitor labor costs and stay on top of client billing.
Cons
It can be tricky to find specific jobs sometimes especially when they have really similar names. I'd love to be able to just search for them using their unique job number instead.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Erin
Marketing and Advertising, 11-50 employees
More than a year
“Smooth estimates
Pros
The way it handles estimates and turns them into invoices works really smoothly. We use the scheduling feature every single week to plan our designers time and all the different tracking and report views are super helpful.
Cons
Project Overview table is a constant annoyance. I have my preferred column layout but I have to set it up manually for every single one of our 300+ projects, it doesn't save as a default. I'd also love to mark some items as billed and others as retainer on the same invoice. The scheduler can be glitchy too; when you drag tasks, it sometimes snaps to weird 5-minute intervals and throws off the whole day. Oh and it would be a huge help if we could set up recurring weekly tasks for designers who have standing meetings. And it logs me out way too often.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
David
Graphic Design, 1-10 employees
More than a year
“Easy complex estimates but tedious time entry
Pros
There's a bit of a learning curve but once you get the hang of it, everything just becomes easier. I especially love how simple it is to put together even the most complicated estimates and proposals.
Cons
The formatting options are too limited. I need better font styling to create clear hierarchies in our documents. Being able to duplicate parts would also be a massive time-saver. I've requested this and heard it might come later this year. Honestly just adding tasks and filling in timesheets still feels more tedious than it should be, though I'm not sure what the fix is.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sam
Design, 1-10 employees
More than a year
“game-changing project visibility
Pros
This platform has been a total game-changer for us. It's helped us streamline our project management and reporting, giving us a crystal-clear view of a project's progress from start to finish, right through to getting paid. The integration with our accounting software is smooth and completely trouble-free.
Cons
We're really looking forward to the new features they have in the pipeline especially around project resourcing, time allocation and forecasting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shing
Civil Engineering, 101-500 employees
More than a year
“Easy team management
Pros
It's very easy to use and manage our data. I can easily track and manage my team's performance and having all our information in one central location is a lifesaver.
Cons
The search function is clunky. Instead of just typing a job name or number into one search bar, you have to specify exactly what category you're searching in which isn't very intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lawrence
Marketing and Advertising, 11-50 employees
More than a year
“Easy agency management tool
Pros
It's customizable and clearly built for this specific purpose. After 25 years in the industry, I can honestly say it's one of the easiest agency management tools I've ever used.
Cons
There are a few small issues. Deleting a task isn't very intuitive, and you can't drag items in estimates. The interface looks very similar throughout, making it hard to find what you need quickly. It would also help to have customer-facing screens to show progress, so we don't have to use other tools.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Millie
Marketing and Advertising, 1-10 employees
More than a year
“Easy to use
Pros
It's so easy for everyone on the team to use. Projects update in real-time and we can access everything from anywhere which is a huge plus.
Cons
The timesheet view can be misleading. Even if you log a 15-minute task, it takes up the same visual space as a 2-hour block, which sometimes makes the daily schedule look confusing at a glance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Design, 1-10 employees
More than a year
“All-in-one functions, requires workflow adaptation
Pros
It honestly has all the functions I need like estimating projects, tracking time, logging expenses and generating invoices. For the day-to-day admin and accounting side of my work, it covers everything.
Cons
Like any specialized software, it has its own way of doing things. Sometimes it doesn't match my preferred workflow so I've had to adapt. It is what it is.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Peter
Design, 1-10 employees
More than a year
“Perfect tracking
Pros
I've been running my studio for over 30 years and have been using Wiplist since it first started. It handles all my studio's tracking and staff planning needs perfectly.
Cons
The support was fantastic at the start, really personal and direct. But as the company has grown, it's become less consistent. Now I sometimes wait a while for an email reply and I miss having a live chat option. Some video tutorials or better documentation would go a long way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
shelly
Design, 11-50 employees
More than a year
“powerful but prone to data loss
Pros
The connection to other apps like Xero works perfectly and the data and reporting features are fantastic.
Cons
We've had some really frustrating issues with estimates just vanishing. Once, a huge $300k proposal we wrote for a pitch in December completely disappeared, no one at our company or even Wiplist support could find it, so we had to rewrite the whole thing from scratch. Then just last night, I was filling out a phase description on a new estimate and got suddenly logged out, losing all my work again.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lloyd
Events Services, 1-10 employees
Less than 6 months
“Excellent workflow!
Pros
The ease of use, the great workflow and the exceptional customer service make it a winner. I absolutely love the messaging and activity features as they keep all the communication about a job organized and help the project flow smoothly. This product genuinely feels like it was custom-made for our business while other tools we tried only managed to do about 60-80% of what we actually needed
Cons
Nothing major, really. We just had to adjust our workflows to fit the system but that's pretty normal whenever you switch to a new platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10