Total 208 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

17%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Katie

Education Management, 51-100 employees

4.0
November 2022

Workzone review

Pros

Workzone boasts robust reporting features which prompted our department to switch from Asana. I also appreciate the ability to assign multiple users to a task.

Cons

Setting up projects isnt as seamless as it could be in terms of user experience. I wish there were better features for editing multiple tasks simultaneously such as clickanddrag functionality. Some functions can be finicky leading to a frustrating overall user experience like the need for multiple clicks to rename a task or potential disruptions when changing the duration or work categories.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

BO

Bridget O.

Construction, 51-100 employees

4.0
October 2022

Workzone: a life saver!

Pros

Workzone is the most important thing keeping our business afloat, with its incredible software features and amazing customer support. The support team has been very responsive and has helped Workzone adapt to our needs for project management as much as we wanted. They even constantly update me if there’s something that would specifically help me manage my work better. It is very capable software with which I have been able to manage the biggest of projects as well as small ones like a one-day job.

Cons

It was expected by us that some of the features we used with our previous software would be missing, and that was the case with Workzone. I wish there was an easy way to just get the same features we had before with the added stability that Workzone offers. However, it was so difficult that we dropped this wish and instead adapted the workarounds the software team showed us. We achieved almost 90% of what we wanted, and they retained a client, so it was a win-win situation for all of us.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

RW

Renee W.

Real Estate, 500+ employees

3.0
October 2022

Our first choice when it comes to project management.

Pros

Workzone is a collection of a lot of features in one place that work to make your life easier. Managing hundreds of employees and their assigned tasks is so streamlined that we dont even think twice about it. All the tasks can be categorized as per their status and priority, and the users can submit requests for changes within the same platform. What I appreciate the most is that every project has its own chat room, which makes tracking comments a breeze. It gives us enough metrics to evaluate our performance at the end of each month and decide where our resources are needed the most.

Cons

Reporting is not as flexible as I’d like; there are a limited number of pre-built reports (which are actually very good), leaving a lot to be desired. Hours worked by the employees are not very accurate, especially when some issues arise, like when a project is delayed but the workforce is still logging in hours daily. In such cases, the tracking screen often does not display the total hours worked.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

KW

Kristen W.

Education Management, 101-500 employees

4.0
October 2022

Adaptive, intuitive, and reliable.

Pros

We have been able to create an environment of healthy competition among our employees thanks to the very detailed email reminders offered by Workzone. Everyone can have a quick reminder of their pending tasks and see what others are doing and their progress. No matter the size of the project theyre working on, Workzone is always able to adapt to their needs. Everything related to the project can be customized and made as specific as needed, depending on the situation.

Cons

Training new users and learning about it can be very difficult. But all this can be alleviated if you just take out some extra time and sit with a Workzone representative. They always have excellent advice available to best deal with the issue.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

H

Harry

Andisoft, 2-9 employees

4.0
October 2022

Their work ethics are admirable

Pros

The maintained the transparency through out the work process. They respect their clients.

Cons

No complaints.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

D

Dan

Insurance, 500+ employees

5.0
October 2022

Great Overall Project Management Tool

Pros

Workzone encompasses all the essential features we sought in a project management tool. Its exceedingly userfriendly and the support team is exceptional and readily available. Implementing it into our daily processes was a straightforward process.

Cons

To date theres honestly nothing negative I can say about Workzone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

?

?brahim

Information Technology and Services, 11-50 employees

5.0
October 2022

Workzone Review

Pros

WorkZone is particularly wellsuited for entrepreneurs and executives seeking a solution that is relatively uncomplicated but offers more capabilities than other platforms with simplified interfaces. What I particularly appreciate is the straightforwardness of the interface requiring minimal to no training for your team.

Cons

If I had one complaint about WorkZone it would be that the sidebar appears more intimidating than it actually is. The reports provide comprehensive task list information but make it easier to quickly find specific details.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

C

Conroy

Information, technology and services , 10-49 employees

4.0
September 2022

Accessible

Pros

This is a web based solution and can be accessed from any browser, whether on MAC or PC computers.

Cons

The technical support system needs improvement.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

W

William

Enterpreuer , 2-9 employees

5.0
September 2022

Nice experience

Pros

Their CEO was a hard-working person. He attended all office meetings, shared his expert opinion with team members, and made sure the project was moving in the right direction.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

J

James

HR Department, 10-49 employees

3.0
August 2022

Needs improvement

Pros

Their logo is distinct and eye-catching.

Cons

It must improve its voice recognition ability.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

P

Patricia

Education Management, 101-500 employees

5.0
August 2022

Workzone great project management solution

Pros

The ease of use and the availability of support when questions arise are standout qualities. The training sessions are valuable and an abundance of resources are available for learning and review.

Cons

Currently I cant identify any drawbacks. I havent discovered anything I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

W

William

Writing and Editing, 11-50 employees

5.0
August 2022

WorkZone is a Plus

Pros

The ongoing support flexibility and customization options are comprehensive. Frequent upgrades and the addition of new features are carried out regularly.

Cons

Initially users had reservations about the timelines and how they updated but these concerns were specific to our workflow. We simply disabled that feature and customized it to align with our environment.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

W

Will

Electrical/Electronic Manufacturing, 500+ employees

5.0
August 2022

Manufacturing Trainer Review

Pros

The astonishing ease of controlling the presentation of information and the userfriendliness are truly impressive. Monthly training sessions are highly beneficial as well.

Cons

As previously mentioned the cost is a concern. For smallscale projects I had hoped to utilize the Boards feature for managing assigned reviews and communications within my workgroup but this feature is only available to administrators. It would be excellent to have an intermediate pricing tier where features like the new boards can be set up and managed without requiring an administratorlevel account.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J

Junelle

Management Consulting, 1-10 employees

5.0
August 2022

Incredible Support Team

Pros

After using Asana and realizing our business needed more than a task management tool we chose WorkZone. As a startup this was our first experience with a PPM system. The tool is incredibly flexible and valuable but what really stood out was the exceptional customer support from the WorkZone team. Implementing a new tool in a company is always challenging but they made the transition smoother by helping us identify the key elements for success. Their responsiveness patience and enthusiasm when our team started using the tool were remarkable.

Cons

One factor that adds complexity to managing projects is the absence of a current option to designate a blank date for a task.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

4.0
July 2022

Userfriendly tool and improves my productivity

Pros

The userfriendly features enable me to maintain my productivity while staying organized.

Cons

The only limitation I have encountered pertains to the inability to open tasks in new tabs.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S

Sarah

Hospitality, 500+ employees

5.0
July 2022

Highly Recommend

Pros

I appreciate the customizable forms and the markup feature.

Cons

We require additional conditional fields such as those specifying minimum and maximum values for questions in the forms.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Sean

Hall productions , 10-49 employees

4.0
June 2022

Workzone staff follows the schedule and present quality of work

Pros

Workzone developement team is professional. They make sure the project undergoes a sequence. The software notifies all relevant persons about the schedule and make sure the task is completed on time.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

R

Romain

Marketing and Advertising, 1-10 employees

4.0
June 2022

Excellent

Pros

Workzone has proven to be highly efficient in effectively managing our marketing department.

Cons

Presently I have no criticisms to voice about Workzone. I am thoroughly content with its performance.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

R

Rose

Hospital & Health Care, 500+ employees

5.0
June 2022

Useful project trackingmanagement software with growing feature list

Pros

Workzone has significantly expedited our expanding departments onboarding process for complex projects that involve crossfunctional team members. The userfriendly interface has simplified project tracking making it easy for even nonregular users to understand when their requests will be fulfilled.

Cons

Some features lack certain minor yet useful functionalities such as the incapacity to attach descriptions or files to project templates that would automatically transfer to all new projects created from those templates.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Saksham

Marketing and Advertising, 51-100 employees

5.0
May 2022

Workzone Review

Pros

Overall my experience with Workzone was positive. It was instrumental in project and task management allowing for efficient task delegation and time tracking.

Cons

Workzone serves as an effective project management tool but its interface is outdated and in need of an update. Additionally occasional slight delays occur during the process of updating tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9