Workzone Software Reviews

“Impressive support and efficient system

Pros

In addition to the basic functions of the system, I am consistently impressed with the support the company offers. It had one of the best (if not the best) onboarding processes I've experienced, and the support options available on a day-to-day basis are excellent. The team is quick to respond, and even if they can't solve the exact issue, they always provide an alternative solution to help me achieve my goals.

Cons

We would appreciate a function that permits us to set an "out of office" status and designate a backup person. This way whenever an individual is away their tasks and notifications would automatically transfer to the assigned individual. While we've devised some workarounds this is the only feature we find missing.

“Key tool for project and task planning

Pros

What I appreciate most is how easy it is to use up and down through projects and tasks, as well as the cross-project visibility. I can view them both in list form and Gantt schedule views, with various options for time periods and subtask levels. Their customer service is absolutely the best, exceptional not only during the implementation but also with ongoing support.

Cons

The current functionality lacks the ability to perform spreadsheet-type calculations with formulas on data points. It does not possess the Excel-like capabilities found in certain other project management tools.

“Ideal for marketing teams

Pros

I like that I can schedule out tasks for a project or add them as needed. The reporting is also something I appreciate. Another aspect I enjoy is the quarterly check-ins with our customer success representative, who keeps me updated on improvements from the developers or ways I can improve our workflow. Lastly, I love that Workzone listens to its customers. Some of our suggestions have actually been implemented, making them a great partner in our team's success.

Cons

The only modification we wish for is the inclusion of an "out of office" feature. Workzone has been receptive to this suggestion and we've actively participated in discussions and Q&A sessions on its potential implementation. Although not currently a feature their team remains committed to receiving feedback and exploring ways to incorporate it.

“Could be Improved

Pros

The capacity to enumerate tasks and recycle or import templates from prior projects is a valuable feature.

Cons

The creation of the form component within the application proved to be challenging and not very userfriendly.

“Makes our job simple

Pros

Workzone significantly eases our work by aiding in the tracking of Plexus localizations projects for various clients. It offers clear visibility into pending tasks and actions.

Cons

It would be beneficial if the tool had the capability to perform financial calculations to assess the financial impact of projects.

“Superb support and flexibility

Pros

We greatly value the simplicity and userfriendliness that Workzone offers in managing individual workflows.

Cons

I would appreciate further enhancements to the reporting features and the expansion of campaign-level scheduling and management functionality.

“All-in-one design project management

Pros

What I appreciate most about Workzone, aside from the variety of excellent tools for managing multiple projects across different teams, is their outstanding customer support. They genuinely focus on ensuring your success with their product, working closely with you to improve your experience. They actively encourage feedback for product enhancement and take action to implement the suggested changes.

Cons

The abundance of available tools can be overwhelming at times though this varies based on your role and contribution to the shared project. As a designer I focus on tools relevant to my tasks but appreciate that others can utilize features tailored to their specific needs.

“Flexible system for teams

Pros

Workzone offers a variety of collaboration features, such as file approvals, markup, comment threads, and project/task responsibilities, all of which contribute to a more efficient workflow. These features help our team complete projects on time. Since we often have multiple projects running simultaneously, Workzone's powerful filtering options allow me to focus on the most urgent tasks, helping to avoid information overload and burnout.

Cons

Despite the numerous fantastic features of Workzone, there are a few aspects I would like to see improved. Currently, boards must be linked to a workspace, so having an All Workspaces board could be helpful in managing tasks that span across multiple workspaces. Also, I would appreciate the ability to customize the Start or End Date filter to a specific number instead of relying on preset options like 1 day, 3 days, 7 days, and so on.

“Excellent support team

Pros

It goes above and beyond to ensure my team's needs are met, providing exceptional support and attention, even during the demo phase.

Cons

I noticed that there was a bit of a learning curve when getting started, and I believe other users might encounter the same challenge.

“Solution worth the wait

Pros

It has become the ultimate project management solution for our department, significantly impacting the entire college. It has improved accountability, enhanced time and project management, and simplified the process for employees outside our department to submit project requests (with our assistance in guiding them through the process).

Cons

Personally, I have experienced no issues. Once you become familiar with it and use it daily, like I do, it becomes remarkably easy. Although I haven't explored all the features, such as dependents, I should definitely give them a try. Overall, I have no complaints. In case of any difficulties, I either troubleshoot independently or seek prompt assistance from Workzone.

“Perfect for managing resources

Pros

I love the resource allocation feature that Workzone offers! It makes it super easy to see who is available and assign tasks accordingly. This has saved me a lot of time in managing my team and ensuring everyone is on the same page. It also offers great customization options, which allows me to tailor each project according to my own needs and preferences.

Cons

The initial setup of the software took some time as I needed to familiarize myself with all the features. I would say there's definitely a learning curve if you haven't used something like this before. Also, I feel the pricing could be more competitive. However, overall, it is definitely worth the investment.

“Best project management tool

Pros

Workzone proves to be an exceptional platform for managing portfolios within PMO groups, supporting marketing efforts, and budgeting for each project. It provides user-friendly features, a free trial, and seamless integration with well-known brands. It's a valuable asset for marketing management departments, advertising agencies, universities, and any organization handling multiple projects at once.

Cons

I occasionally encounter challenges when updating project dates, and retrieving certain reports can be cumbersome. It would be helpful to introduce new features that improve platform performance and speed.

“Quality customer support

Pros

Workzone made it simple and quick for me to set up projects, with clear timelines for each task. The software also provides excellent collaboration tools, which helped me keep everyone aligned and stay updated on progress.

Cons

Sometimes, the user interface was a bit hard to use, and I had trouble finding the settings or using certain features. However, the customer support team was always helpful and quickly answered my questions.

“Easy, Affordable, and Highly Effective

Pros

It is remarkably easy and simple. It simplifies version edits and asset management.

Cons

Accidentally deleting tasks while trying to edit multiple fields can be a problem. It would be really helpful to have an undo function for situations like this.

“Unmatched quality!

Pros

What I love most about workzone is that it values and appreciates client feedback.

Cons

I have not encountered any issues.

“Very easy to use

Pros

I find it simple and effective to use the system to monitor the status of the project I'm waiting for.

Cons

At the moment I have no cons to mention Workzone is functioning well for me and my team.

“Excited we found them

Pros

Their developers encourage the employees to adapt to new practices and change company culture with their functionality.

Cons

I find providing access to information a bit challenging at times.

“Amazing product

Pros

The development team has been very helpful in assisting us with accessing a variety of their online resources.

Cons

No drawbacks.

“Upgraded UI and UX

Pros

It enhances data security while optimizing overall functionality.

Cons

For the trial purpose, one cannot use it for free.

“User-friendly with amazing support

Pros

Workzone offers powerful features that are easy to use. New users can quickly adapt, and customization options to meet specific industry needs are readily available. The customer service and training programs are consistently accessible, helpful, and flexible.

Cons

I'm having trouble identifying anything I dislike. The recent addition of comment threading is working effectively. It would be even better if comments were categorized by version for markups.