Workzone Software Reviews

“Impressive support and efficient system

Pros

In addition to the basic functions of the system, I am consistently impressed with the support the company offers. It had one of the best (if not the best) onboarding processes I've experienced, and the support options available on a day-to-day basis are excellent. The team is quick to respond, and even if they can't solve the exact issue, they always provide an alternative solution to help me achieve my goals.

Cons

We would appreciate a function that permits us to set an "out of office" status and designate a backup person. This way whenever an individual is away their tasks and notifications would automatically transfer to the assigned individual. While we've devised some workarounds this is the only feature we find missing.

“Key tool for project and task planning

Pros

What I appreciate most is how easy it is to use up and down through projects and tasks, as well as the cross-project visibility. I can view them both in list form and Gantt schedule views, with various options for time periods and subtask levels. Their customer service is absolutely the best, exceptional not only during the implementation but also with ongoing support.

Cons

The current functionality lacks the ability to perform spreadsheet-type calculations with formulas on data points. It does not possess the Excel-like capabilities found in certain other project management tools.

“Ideal for marketing teams

Pros

I like that I can schedule out tasks for a project or add them as needed. The reporting is also something I appreciate. Another aspect I enjoy is the quarterly check-ins with our customer success representative, who keeps me updated on improvements from the developers or ways I can improve our workflow. Lastly, I love that Workzone listens to its customers. Some of our suggestions have actually been implemented, making them a great partner in our team's success.

Cons

The only modification we wish for is the inclusion of an "out of office" feature. Workzone has been receptive to this suggestion and we've actively participated in discussions and Q&A sessions on its potential implementation. Although not currently a feature their team remains committed to receiving feedback and exploring ways to incorporate it.

“Could be Improved

Pros

The capacity to enumerate tasks and recycle or import templates from prior projects is a valuable feature.

Cons

The creation of the form component within the application proved to be challenging and not very userfriendly.

“Makes our job simple

Pros

Workzone significantly eases our work by aiding in the tracking of Plexus localizations projects for various clients. It offers clear visibility into pending tasks and actions.

Cons

It would be beneficial if the tool had the capability to perform financial calculations to assess the financial impact of projects.

“Superb support and flexibility

Pros

We greatly value the simplicity and userfriendliness that Workzone offers in managing individual workflows.

Cons

I would appreciate further enhancements to the reporting features and the expansion of campaign-level scheduling and management functionality.

“All-in-one design project management

Pros

What I appreciate most about Workzone, aside from the variety of excellent tools for managing multiple projects across different teams, is their outstanding customer support. They genuinely focus on ensuring your success with their product, working closely with you to improve your experience. They actively encourage feedback for product enhancement and take action to implement the suggested changes.

Cons

The abundance of available tools can be overwhelming at times though this varies based on your role and contribution to the shared project. As a designer I focus on tools relevant to my tasks but appreciate that others can utilize features tailored to their specific needs.

“Flexible system for teams

Pros

Workzone offers a variety of collaboration features, such as file approvals, markup, comment threads, and project/task responsibilities, all of which contribute to a more efficient workflow. These features help our team complete projects on time. Since we often have multiple projects running simultaneously, Workzone's powerful filtering options allow me to focus on the most urgent tasks, helping to avoid information overload and burnout.

Cons

Despite the numerous fantastic features of Workzone, there are a few aspects I would like to see improved. Currently, boards must be linked to a workspace, so having an All Workspaces board could be helpful in managing tasks that span across multiple workspaces. Also, I would appreciate the ability to customize the Start or End Date filter to a specific number instead of relying on preset options like 1 day, 3 days, 7 days, and so on.

“Excellent support team

Pros

It goes above and beyond to ensure my team's needs are met, providing exceptional support and attention, even during the demo phase.

Cons

I noticed that there was a bit of a learning curve when getting started, and I believe other users might encounter the same challenge.

“Solution worth the wait

Pros

It has become the ultimate project management solution for our department, significantly impacting the entire college. It has improved accountability, enhanced time and project management, and simplified the process for employees outside our department to submit project requests (with our assistance in guiding them through the process).

Cons

Personally, I have experienced no issues. Once you become familiar with it and use it daily, like I do, it becomes remarkably easy. Although I haven't explored all the features, such as dependents, I should definitely give them a try. Overall, I have no complaints. In case of any difficulties, I either troubleshoot independently or seek prompt assistance from Workzone.

“Perfect for managing resources

Pros

I love the resource allocation feature that Workzone offers! It makes it super easy to see who is available and assign tasks accordingly. This has saved me a lot of time in managing my team and ensuring everyone is on the same page. It also offers great customization options, which allows me to tailor each project according to my own needs and preferences.

Cons

The initial setup of the software took some time as I needed to familiarize myself with all the features. I would say there's definitely a learning curve if you haven't used something like this before. Also, I feel the pricing could be more competitive. However, overall, it is definitely worth the investment.

“Best project management tool

Pros

Workzone proves to be an exceptional platform for managing portfolios within PMO groups, supporting marketing efforts, and budgeting for each project. It provides user-friendly features, a free trial, and seamless integration with well-known brands. It's a valuable asset for marketing management departments, advertising agencies, universities, and any organization handling multiple projects at once.

Cons

I occasionally encounter challenges when updating project dates, and retrieving certain reports can be cumbersome. It would be helpful to introduce new features that improve platform performance and speed.

“Quality customer support

Pros

Workzone made it simple and quick for me to set up projects, with clear timelines for each task. The software also provides excellent collaboration tools, which helped me keep everyone aligned and stay updated on progress.

Cons

Sometimes, the user interface was a bit hard to use, and I had trouble finding the settings or using certain features. However, the customer support team was always helpful and quickly answered my questions.

“Easy, Affordable, and Highly Effective

Pros

It is remarkably easy and simple. It simplifies version edits and asset management.

Cons

Accidentally deleting tasks while trying to edit multiple fields can be a problem. It would be really helpful to have an undo function for situations like this.

“Unmatched quality!

Pros

What I love most about workzone is that it values and appreciates client feedback.

Cons

I have not encountered any issues.

“Very easy to use

Pros

I find it simple and effective to use the system to monitor the status of the project I'm waiting for.

Cons

At the moment I have no cons to mention Workzone is functioning well for me and my team.

“Excited we found them

Pros

Their developers encourage the employees to adapt to new practices and change company culture with their functionality.

Cons

I find providing access to information a bit challenging at times.

“Amazing product

Pros

The development team has been very helpful in assisting us with accessing a variety of their online resources.

Cons

No drawbacks.

“Upgraded UI and UX

Pros

It enhances data security while optimizing overall functionality.

Cons

For the trial purpose, one cannot use it for free.

“User-friendly with amazing support

Pros

Workzone offers powerful features that are easy to use. New users can quickly adapt, and customization options to meet specific industry needs are readily available. The customer service and training programs are consistently accessible, helpful, and flexible.

Cons

I'm having trouble identifying anything I dislike. The recent addition of comment threading is working effectively. It would be even better if comments were categorized by version for markups.

“Workzone review

Pros

Workzone boasts robust reporting features which prompted our department to switch from Asana. I also appreciate the ability to assign multiple users to a task.

Cons

Setting up projects isnt as seamless as it could be in terms of user experience. I wish there were better features for editing multiple tasks simultaneously such as clickanddrag functionality. Some functions can be finicky leading to a frustrating overall user experience like the need for multiple clicks to rename a task or potential disruptions when changing the duration or work categories.

“Workzone: a life saver!

Pros

Workzone is the most important thing keeping our business afloat, with its incredible software features and amazing customer support. The support team has been very responsive and has helped Workzone adapt to our needs for project management as much as we wanted. They even constantly update me if there’s something that would specifically help me manage my work better. It is very capable software with which I have been able to manage the biggest of projects as well as small ones like a one-day job.

Cons

It was expected by us that some of the features we used with our previous software would be missing, and that was the case with Workzone. I wish there was an easy way to just get the same features we had before with the added stability that Workzone offers. However, it was so difficult that we dropped this wish and instead adapted the workarounds the software team showed us. We achieved almost 90% of what we wanted, and they retained a client, so it was a win-win situation for all of us.

“Our first choice when it comes to project management.

Pros

Workzone is a collection of a lot of features in one place that work to make your life easier. Managing hundreds of employees and their assigned tasks is so streamlined that we dont even think twice about it. All the tasks can be categorized as per their status and priority, and the users can submit requests for changes within the same platform. What I appreciate the most is that every project has its own chat room, which makes tracking comments a breeze. It gives us enough metrics to evaluate our performance at the end of each month and decide where our resources are needed the most.

Cons

Reporting is not as flexible as I’d like; there are a limited number of pre-built reports (which are actually very good), leaving a lot to be desired. Hours worked by the employees are not very accurate, especially when some issues arise, like when a project is delayed but the workforce is still logging in hours daily. In such cases, the tracking screen often does not display the total hours worked.

“Adaptive, intuitive, and reliable.

Pros

We have been able to create an environment of healthy competition among our employees thanks to the very detailed email reminders offered by Workzone. Everyone can have a quick reminder of their pending tasks and see what others are doing and their progress. No matter the size of the project theyre working on, Workzone is always able to adapt to their needs. Everything related to the project can be customized and made as specific as needed, depending on the situation.

Cons

Training new users and learning about it can be very difficult. But all this can be alleviated if you just take out some extra time and sit with a Workzone representative. They always have excellent advice available to best deal with the issue.

“Their work ethics are admirable

Pros

The maintained the transparency through out the work process. They respect their clients.

Cons

No complaints.

“Great Overall Project Management Tool

Pros

Workzone encompasses all the essential features we sought in a project management tool. Its exceedingly userfriendly and the support team is exceptional and readily available. Implementing it into our daily processes was a straightforward process.

Cons

To date theres honestly nothing negative I can say about Workzone.

“Workzone Review

Pros

WorkZone is particularly wellsuited for entrepreneurs and executives seeking a solution that is relatively uncomplicated but offers more capabilities than other platforms with simplified interfaces. What I particularly appreciate is the straightforwardness of the interface requiring minimal to no training for your team.

Cons

If I had one complaint about WorkZone it would be that the sidebar appears more intimidating than it actually is. The reports provide comprehensive task list information but make it easier to quickly find specific details.

“Accessible

Pros

This is a web based solution and can be accessed from any browser, whether on MAC or PC computers.

Cons

The technical support system needs improvement.

“Nice experience

Pros

Their CEO was a hard-working person. He attended all office meetings, shared his expert opinion with team members, and made sure the project was moving in the right direction.

Cons

None

“Needs improvement

Pros

Their logo is distinct and eye-catching.

Cons

It must improve its voice recognition ability.

“Workzone great project management solution

Pros

The ease of use and the availability of support when questions arise are standout qualities. The training sessions are valuable and an abundance of resources are available for learning and review.

Cons

Currently I cant identify any drawbacks. I havent discovered anything I dislike about the software.

“WorkZone is a Plus

Pros

The ongoing support flexibility and customization options are comprehensive. Frequent upgrades and the addition of new features are carried out regularly.

Cons

Initially users had reservations about the timelines and how they updated but these concerns were specific to our workflow. We simply disabled that feature and customized it to align with our environment.

“Manufacturing Trainer Review

Pros

The astonishing ease of controlling the presentation of information and the userfriendliness are truly impressive. Monthly training sessions are highly beneficial as well.

Cons

As previously mentioned the cost is a concern. For smallscale projects I had hoped to utilize the Boards feature for managing assigned reviews and communications within my workgroup but this feature is only available to administrators. It would be excellent to have an intermediate pricing tier where features like the new boards can be set up and managed without requiring an administratorlevel account.

“Incredible Support Team

Pros

After using Asana and realizing our business needed more than a task management tool we chose WorkZone. As a startup this was our first experience with a PPM system. The tool is incredibly flexible and valuable but what really stood out was the exceptional customer support from the WorkZone team. Implementing a new tool in a company is always challenging but they made the transition smoother by helping us identify the key elements for success. Their responsiveness patience and enthusiasm when our team started using the tool were remarkable.

Cons

One factor that adds complexity to managing projects is the absence of a current option to designate a blank date for a task.

“Userfriendly tool and improves my productivity

Pros

The userfriendly features enable me to maintain my productivity while staying organized.

Cons

The only limitation I have encountered pertains to the inability to open tasks in new tabs.

“Highly Recommend

Pros

I appreciate the customizable forms and the markup feature.

Cons

We require additional conditional fields such as those specifying minimum and maximum values for questions in the forms.

“Workzone staff follows the schedule and present quality of work

Pros

Workzone developement team is professional. They make sure the project undergoes a sequence. The software notifies all relevant persons about the schedule and make sure the task is completed on time.

Cons

None

“Excellent

Pros

Workzone has proven to be highly efficient in effectively managing our marketing department.

Cons

Presently I have no criticisms to voice about Workzone. I am thoroughly content with its performance.

“Useful project trackingmanagement software with growing feature list

Pros

Workzone has significantly expedited our expanding departments onboarding process for complex projects that involve crossfunctional team members. The userfriendly interface has simplified project tracking making it easy for even nonregular users to understand when their requests will be fulfilled.

Cons

Some features lack certain minor yet useful functionalities such as the incapacity to attach descriptions or files to project templates that would automatically transfer to all new projects created from those templates.

“Workzone Review

Pros

Overall my experience with Workzone was positive. It was instrumental in project and task management allowing for efficient task delegation and time tracking.

Cons

Workzone serves as an effective project management tool but its interface is outdated and in need of an update. Additionally occasional slight delays occur during the process of updating tasks.

“It makes collaboration easier

Pros

The software has a robust file sharing system and users can easily send or receive documents.

Cons

None

“Powerful product

Pros

This project management software is hosted on secure cloud servers. Continuous backing maximizes data security and redundancy.

Cons

Editing task dates or batch selecting items are some examples of options that set users back.

“Easy to use

Pros

The learning curve is normal. It can work on multiple projects.

Cons

No drawbacks.

“Bulit in templates

Pros

The software provides a variety of project templates to fit ones business requirements. This feature also helps in generating reports. Reports provide insight about project scheduling, expenses, employee productivity level etc.

Cons

None

“Wonderful

Pros

The software has numerous online resources that are helpful. In addition, the software makes sure that the project related activities are all streamlined to ensure profitability.

Cons

None

“Enhanced communication

Pros

Employees can directly contact their managers about project-related matters through the amazing comment feature.

Cons

The downloading procedure takes time that is annoying.

“Satisfactory

Pros

The training videos offered to employees are comprehensive. They help in understanding the mechanism of the software, and save valuable time and effort.

Cons

None

“Task Lists

Pros

It creates dynamic to-do lists. Every member on the project can update their lists and view the targets to be achieved. In addition, project managers find it easier to track progress.

Cons

None

“Efficient

Pros

All the organizational tasks are automated.

Cons

Some times the data is lost that is frustrating.

“Perfect

Pros

The software allows the employees the ease to adapt to new practices. With its excellent functionality, this software has the ability to change the company culture.

Cons

None