Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Stephanie

Information Technology and Services, 500+ employees

More than a year

5.0

Improves productivity and information sharing

Pros

Wrike stands out for its adaptability, power, and customization. The excellent training and assistance contribute to its ease of use. Regular additions of functionalities based on user feedback maintain its seamless service flow.

Cons

Wrike's versatility is excellent, yet more pre-made templates could have prevented chaos caused by the surplus of workflows and designs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

5.0

Empowering Teams with Dynamic Project Management

Pros

Wrike impresses with its versatile project management capabilities, featuring robust task management, collaboration, and automation. Customizable workflows and dynamic reporting amplify team efficiency, providing a comprehensive solution.

Cons

New users might face a steep learning curve, and advanced features are often part of higher-priced plans. Mastery of the interface may take time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G
Giovanni

Entertainment, 1-10 employees

More than a year

5.0

In my opinion this software is the best one I've ever used in the field of project management.

Pros

Integration with other tools and platforms is offered along with its user-friendly interface and customizable workflows.

Cons

High pricing compared to other project management software. New user learning curve.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Amos

Information Technology and Services, 1-10 employees

More than a year

5.0

Adorable and intrusive PM,TM and Tasks Management GURU

Pros

Seamlessly prioritize and organize projects and tasks based on urgency. Includes project budgeting, business planning, and significant due date additions. Its ease of use and implementation are notable.

Cons

The impact on team and task management has been substantial, earning my commendation for the vendor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Michelle

Marketing and Advertising, 500+ employees

More than a year

5.0

It helps with group management and assigning responsibilities

Pros

Wrike is efficient, with a simple user interface that integrates well with other applications. Automation has increased our project completion rate. It's an all-in-one solution streamlining workdays with top-notch tools and features.

Cons

Availability of training videos to effectively utilize Wrike's features would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

F
Ferent

Building Materials, 11-50 employees

More than a year

5.0

It's essential for productivity and great for project collaboration

Pros

Wrike stands as one of the best solutions for project management, offering task prioritization, customizable workflows, and collaboration. These features significantly enhance productivity, allowing real-time collaboration, file sharing, task prioritization, and automated processes. Customizable workflows adapt to project management needs, offering automation, time tracking, real-time updates, and collaborative ideation.

Cons

Wrike's reliance on manual input can be time-consuming and potentially error-prone. Automation or data extraction features could mitigate these issues. Additionally, it lacks certain advanced tracking functionalities, leading to reliance on tools like Jira as a supplement.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

M
Marlyn

Information Technology and Services, 500+ employees

4.0

Wrike workflow automation

Pros

Wrike serves as a highly effective tool for managing both individual and team tasks. From my experience its userfriendly graphical interface makes daily task and project management straightforward. Assigning tasks including descriptions and setting start and end dates are easily done. The task tracking feature allows the monitoring of tasks in progress pending completed and even canceled.

Cons

Getting accustomed to Wrike's approach can present difficulties for beginners. Furthermore occasional server speed issues may be encountered.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

P
panashe

Human Resources, 11-50 employees

5.0

Review

Pros

Wrike has been a transformative force in our project management providing an intuitive interface extensive customization options and seamless collaboration. It has significantly boosted productivity and made team coordination effortless.

Cons

Wrike's learning curve may prove steep and the abundance of features could overwhelm new users requiring time for adjustment and full utilization of its capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Suprita

Information Technology and Services, 500+ employees

5.0

Highly beneficial to use this platform and surprisingly low learning curve

Pros

The project management interface on Wrike is something I truly appreciate. It's intuitive and makes it easy to prioritize and assign tasks among consulting projects and colleagues' teams. The visual appeal of the time tracking and Gantt chart views is notable and the customization feature is crucial.

Cons

I am yet to discover all the ways in which Wrike can be integrated into our existing enterprise management software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C
Courtney

Information Technology and Services, 500+ employees

4.0

Task management and assignment are solved with Wrike

Pros

Using Wrike it becomes easy to keep track of individual tasks assign responsible team members and keep everyone informed as work progresses. Close attention is paid to the feature that allocates resources.

Cons

While having various perspectives for project examination is commendable it can be frustrating that each perspective has its set of details. It would be beneficial to have a way to filter views displaying only the relevant data.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

J
James

Financial Services, 500+ employees

5.0

Newbies friendly software. it is straight forward.

Pros

Launching Wrike was a smooth process and its automated task management has been impeccable. Before Wrike simple tasks took hours causing chaos in management. Wrike brought about the change we needed allowing us to meet deadlines with wellexecuted and polished outcomes.

Cons

Wrike proves to be an indispensable ally, flawless and highly satisfying.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

B
Bryan

Education Management, 11-50 employees

2.0

Horrible management tracking system

Pros

Unfortunately there isn't anything notable that I found appealing about this product. It proved exceptionally challenging to use.

Cons

This project management software proved to be the most challenging. Having used many others this stands as the worst. The layout lacks a logical process and understanding how each item is updated or requires review is a struggle. The website design company I hired used this system but we abandoned it halfway due to its complexity.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

5

S
Stefan

Package/Freight Delivery, 11-50 employees

5.0

Great Project Management Tool

Pros

Wrike competes with major players like Microsoft Project providing easy management of highlevel projects.

Cons

The cost per user for a large business is considerably high compared to competitors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

K
Kelvin

Research, 11-50 employees

4.0

Wrike provides all project collaboration features under one platform

Pros

Wrike's flexibility allows for easy scaling of team members based on project volume. It facilitates seamless interaction idea sharing task assignment and document submission from any location with internet access. Since adopting Wrike lengthy email threads excessive chats and frequent meetings are a thing of the past. Everyone is wellinformed about their tasks deadlines and requirements by simply logging into Wrike.

Cons

Wrike requires a learning curve. Engaging an experienced user was necessary to customize it for our projects. The AI chat support often fails to comprehend queries leading to frustration. Response times from support representatives are long and the answers provided are brief. Despite this Wrike offers what our team needs for productivity and client service.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

L
Lamine

Investment Banking, 500+ employees

4.0

For Wrike

Pros

Wrike is software adaptable to any collective or individual device. Its numerous intriguing features make it userfriendly even for beginners.

Cons

The software is good and the price aligns well with my needs so no disadvantages at the moment.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

C
Craig

Writing and Editing, 11-50 employees

5.0

Intuitive platform for teamwork

Pros

Wrike provides a versatile platform for teams to select and submit tasks from anywhere. Task cards with assigned names comments file access and the ability to leave taskrelated comments are appreciated. The reasonable cost and the availability of a free trial are additional advantages.

Cons

Wrike appears overly complex for new users with numerous projects. Initially feeling counterproductive it grew on me after about three weeks. Inbox notifications can be overwhelming reporting virtually every platform activity. Excessive alerts might cause users to miss important updates.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

B
Barbara

Non-Profit Organization Management, 51-100 employees

4.0

A great platform to manage projects easily

Pros

Wrike serves as a straightforward and efficient tool for team communication task sharing and accessing project information or resources. Members can observe others' activities and provide feedback. Workplace updates and remote task monitoring are easily accessible.

Cons

Chat support staff may lack friendliness but possess substantial knowledge. The onboarding process lacks clarity with users not receiving helpful resources like tutorials or training videos via email.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

C
Cristyn

Biotechnology, 500+ employees

4.0

Wrike simplifies the project phases and optimizes our time

Pros

With Wrike creating new projects based on templates and making adjustments is a quick process. Moving around impactful dates becomes simple providing clarity on potential project issues.

Cons

Essential functions seem to be missing from the enduser perspective excluded from the development. Community discussions mention intriguing additions but the release timetable progresses slowly.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

K
Kelly

Computer Software, 500+ employees

4.0

My preferred project management software is Wrike

Pros

In comparison to other project management software Wrike stands head and shoulders above the rest. Boosting team productivity with builtin tools and accessible integrations it's easy to use and adaptable to your team's needs. Working with this application is a pleasure.

Cons

Wrike stands as a potent and flexible project management application but its complexity may pose a learning challenge for some team members. Comprehensive training and support resources can significantly enhance your company's Wrike instance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

S
Sandra

Information Technology and Services, 1-10 employees

5.0

Provides a central platform for a remote team to pick and submit projects

Pros

Wrike serves as a central hub for my content writing team to select and submit jobs. The design is intuitive making it easy for team members to sign up and access the platform from any location. It enables realtime sharing of essential files project instructions and helpful linksURLs. The @mention feature ensures that relevant team members are tagged preventing them from missing crucial information.

Cons

While the chat support team might not come across as overly friendly they do provide valuable information. The onboarding process proves less than straightforward lacking emails containing relevant details or links to tutorials and training material that could enhance the user experience. Consequently users must navigate the system independently within the trial period.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9